A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is not available.
Hotel Gracery Ginza offers 270 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.
Hotel Gracery Ginza has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel Gracery Ginza has a restaurant on site.
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,420 per person
A restaurant
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
No housekeeping service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchairs on site
More
13 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Cable/satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 2420 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Ginza Gracery
Ginza Hotel
Gracery Ginza
Gracery Ginza Hotel
Gracery Hotel
Gracery Hotel Ginza
Hotel Ginza
Hotel Ginza Gracery
Hotel Gracery
Hotel Gracery Ginza
Gracery Ginza Chuo
Hotel Gracery Ginza Tokyo, Japan
Gracery
Hotel Gracery Ginza Hotel
Hotel Gracery Ginza Tokyo
Hotel Gracery Ginza Hotel Tokyo
Hotel Gracery Ginza Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Small room as is expected in Tokyo. However the amenities in the room were excellent - even had a hair straightener. The room was comfortable. Each floor also has a station for cold and hot water. Likewise the lobby on the 3rd floor provided seating with a good view, tea, coffee, water and juice. The hotel location is great for transport via metro etc. Ginza is a very safe area for a solo traveller. I couldn’t fault this hotel and will definitely stay here next time I’m in Tokyo.
Hotel is decent and in prime Ginza. Nice & clean hotel with good baggage storage services.
Plabita
Stayed 3 nights in Apr 2025
8/10 Good
Jacquline
Traveled with family and small children
Apr 15, 2025
Liked: Cleanliness, staff & service, amenities
excellent location in Ginza, very close to everything. the hotel room and beds are good and comfortable but the bathroom is really dated and needs some upgrade. Lot their drinking water system. Hotel Breakfast is okay. Great service from the staffs!
Great experience for check in with helpful staff - only stayed one night but room was clean and tidy - water station and vending machine on guest floor was a nice touch. Check out was simple and with storage facility for luggage until we needed to leave for airport so this was very convenient for us!
Chris
Stayed 1 night in Apr 2025
6/10 Okay
Maritza, Los Banos
Traveled with partner
Apr 14, 2025
Liked: Cleanliness, staff & service, amenities
The property is ideally located near the Ginza line and next to the shopping area. The main lobby is beautiful, but the room does not match the aesthetics of the main lobby. The room we stayed in was outdated and had a strange odor.
Thank you to all staff at the Hotel Gracery Ginza for a wonderful week long stay. We had 3 bookings for that week and asked if we could stay in the same room without checking in and out.
The friendly staff at the front desk looked into it and since all our bookings were in the same category room they combined the reservations to one so that we could just check in once for the whole week.
We loved that the staff were very attentive to our needs such as lending us an extra lamp for the room.
We also loved the snack station with coffee juice and Japanese snacks in the lobby.
We highly recommended your hotel when we got back home to our friends who are thinking of visiting Tokyo in the near future.
Recently travelled to Tokyo for family vacation and stayed at the Hotel Gracery Ginza. The location was great, walking short distance to both the Ginza and Shimbasa lines and surrounding luxury shopping district. Rooms are small, (as are all rooms in Tokyo) but very clean and well designed room. Staff super friendly and accomodating. Breakfast option is delicious and good value.
The location is perfect! But the mattress was horrible. I’m 33 and woke up with hip pain and tossed and turned all night because the mattress was so hard. I wish the shower head was adjustable because it sprays directly at you instead of tilted. The first night I woke up in the middle of the night because I heard someone trying to get into our hotel room. My husband got up to look and apparently they have security that walks around making sure your door is locked at night. It’s very frightening. And it happened multiple times a night every night. If they would fix those things I would definitely stay again. Otherwise, I would look in the same area at a different hotel.
The room was clean and nice, the setup wasn't ideal with the way the furniture was dated and there really wasn't many places to put clothes for a long stay. The bathroom was clean just dated. But the cleaning staff left clean towels daily.