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Hotel Grand City

3.0 star property

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Photo gallery for Hotel Grand City

Two single beds with matching headboards and a large window with curtains.
Welcome to our hotel, where guests can enjoy a tranquil atmosphere surrounded by lush greenery and potted plants.
Hotel Grand City's sleek exterior features a prominent vertical light strip and a large illuminated entrance sign.
Corridors lead to individually numbered rooms and offices.
Welcome to our hotel lobby, featuring a central reception area, buffet, and clean design.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-30-7 Higashi-ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 170-0013
  • Sunshine City Shopping Mall
    ‪3 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Tokyo Dome
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Triple Room, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Single Room, 1 Twin Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Single Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 113 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking (Late Check-In 19:00)

Desk, blackout drapes, iron/ironing board, WiFi

Triple Room, Non Smoking (Late Check-In 19:00)

  • Sleeps 6
  • 3 Twin Beds

View all photos for Single Room, 1 Twin Bed, Non Smoking (Late Check-In 19:00)

Desk, blackout drapes, iron/ironing board, WiFi

Single Room, 1 Twin Bed, Non Smoking (Late Check-In 19:00)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking (Late Check-In 19:00)

Desk, blackout drapes, iron/ironing board, WiFi

Twin Room, 2 Twin Beds, Non Smoking (Late Check-In 19:00)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (Late Check-In 19:00)

Desk, blackout drapes, iron/ironing board, WiFi

Double Room, Non Smoking (Late Check-In 19:00)

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Twin Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hotel Grand City

3-star hotel in Toshima
A restaurant, self parking, and conference space are available at this hotel. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Grand City offers 247 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. A pillow menu is available. 16-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand City has designated areas for smoking.

Hotel Grand City has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 16-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A scheduled maintenance will take place on January 12, 2026, 10 AM-5 PM. During this time, this property will be closed and guests will be asked to leave the property. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Grand City Toshima
Grand City Tokyo
Hotel Grand City
Hotel Grand City Tokyo
Grand City Toshima
Hotel Grand City Tokyo, Japan
Hotel Grand City Tokyo
Hotel Grand City Hotel
Hotel Grand City Tokyo
Hotel Grand City Hotel Tokyo

Hotel Grand City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 363 out of 1004 reviews
Rating 8 - Good. 423 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for shopping in Ikebu, especially Otome Road. The room was just too small for 2 though.
Stayed 6 nights in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 6 nights in Mar 2025

10/10 Excellent

Beta

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Miho

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always stay here when i’m in japan. the staff are always friendly and it’s absolutely convenient. ikebukuro has so many trains going through it, so it makes my travel super easy. also, the breakfast here is always fabulous.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient place to stay

Location is good, in city center, lots of shops and resturants around. 5 minutes walk to Ikebukuro station. Staff is nice. Luggage storage is possible on check-in and check-out date. Room is generally clean but quite small for 2 persons and a bit old. You are not able to change the temperature of the air cond. All you can only control is “high mid low” of the wind. In general, not an extraordinary stay but not bad.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

awesome! this is my go-to hotel in tokyo. i love its convenience and the staff are always super friendly!! 💕
Stayed 3 nights in Jun 2024

6/10 Okay

Shi yun shirley

Traveled with group, Traveled with partner
Liked: Staff & service
the property is really close the heart of all shopping malls, bus terminal and metro stations. the downside of this hotel is the lift, it was cramp and the lift does not have security features. the lift is accessible to anybody or any hotel stayers to access to other storey. The room assigned to us is warm even though AC was open full blust.
Stayed 1 night in Jun 2024

8/10 Good

Wonyoung

Stayed 1 night in May 2024

10/10 Excellent

sung yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to stay every time I’m in Tokyo

The staff is always extremely friendly and professional. I swear by this hotel and recommend it to all my friends. An easy 10 minute walk from Ikebukuro Station (major hub for transiting with the JR lines/Yurakucho/Marunouchi) and right by Sunshine City (Pokémon Centre) and Otome Road (Kbooks, Book Off, Animate). A must stay for all your otaku needs as a business hotel and a fantastic shopping experience.
Stayed 7 nights in Apr 2024

4/10 Poor

Macbeth

Disliked: Cleanliness, staff & service, property conditions & facilities
I never booked it but deducted my money
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Mayce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very helpful
Stayed 3 nights in Mar 2024

6/10 Okay

MEE LING

Traveled with family
I think the location is good. Closed to the Jr station. Just the room size is too small. Especially the bathroom is not big enough. There is small table in which I can't put my laptop on it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mayce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very kind, clean hotel. Very convenient location!
Stayed 1 night in Mar 2024

10/10 Excellent

Blerim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and nice staff
Stayed 7 nights in Nov 2023

10/10 Excellent

Teruyuki

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Giddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hood stay in Ikebokuru

A good place in the heart of Ikebokuru Toilets a little bit uncomfortable Breakfast to expensive so we didn't take it Good price and good transportation
Stayed 4 nights in Oct 2023

4/10 Poor

Yoko

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
You staffs are not that approachable.
Stayed 3 nights in Sep 2023