Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; alfresco dining
1 bedroom, minibar, in-room safe, blackout drapes
Lobby sitting area
Breakfast, lunch, dinner served; alfresco dining
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya Crossing
    ‪4 min walk‬
  • Yoyogi Park
    ‪11 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

Premium Room

9.4 out of 10
Exceptional
(10 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

2 Twin Premium High Floor

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed (Separate Bath)

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

1 King Premium High Floor

10.0 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Premium Room, 1 King Bed (Scramble View, Separate Bath)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Corner (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

2 Twin Premium

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

1 Queen Standard

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Twin Beds (Separate Bath)

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Indigo Tokyo Shibuya by IHG

4.5-star hotel in Shibuya
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a 24-hour front desk. Change of towels is available on request.
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Tokyo Shibuya by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Gallery11 - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 25, 2026, from 11 AM-9 PM. All facilities that use power, including room keys and elevators will not be available during this time. Guests are required to check-in before 10:30 AM or after 9 PM and check-out time will end at 10 AM on this date.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for JPY 12650.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 352 out of 442 reviews
Rating 8 - Good. 61 out of 442 reviews
Rating 6 - Okay. 18 out of 442 reviews
Rating 4 - Poor. 6 out of 442 reviews
Rating 2 - Terrible. 5 out of 442 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

chin sun

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bahareh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and very clean hotel. Staff are super friendly. Its so close to major train station and just 2 min walk from Shibuya Crossing. Their breakfast and coffee are also so amazing. I definitely will be back to this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Business traveler

Gary

Excellent staff and friendly people
Stayed 3 nights in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms - nice attentive staff and great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Cajsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to train station.
Stayed 3 nights in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Indigo Shibuya – Convenient and Comfortable

We had a good stay at Hotel Indigo. The room was comfortable and nicely designed, and the location is definitely a plus if you want to be right in the middle of Shibuya. It’s touristy and busy, but super convenient for exploring the area. While it may not be a standout luxury experience, it’s a solid option for anyone wanting to stay close to the action with a bit of style and comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bever-Leigh Sterling, Fairburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Shibuya, Japan definitely stay at Hotel Indigo to be convenient to all the "happening" spots and action in the heart of Tokyo‼️
Stayed 6 nights in Apr 2025

2/10 Terrible

Karin

Stayed 5 nights in Apr 2025

10/10 Excellent

kelsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of all the hustle and bustle
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location , staff is great.
Stayed 4 nights in Jan 2025

8/10 Good

Meg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very high-priced hotel without concierge-type services, especially with regarding surrounding area and things to do.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location, close to transit, shopping and food. Would definitely come back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Leisa

Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, yet lovely quiet rooms helpful staff superb breakfast in the hotel restaurant, perhaps one of the best buffets i have ever had
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, charming, clean and wonderful staff!
Stayed 3 nights in Mar 2025

8/10 Good

saba

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Over price.
Stayed 1 night in Feb 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Mar 2025

8/10 Good

Lucas

Stayed 1 night in Mar 2025

10/10 Excellent

Giancarlo

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 4 nights in Mar 2025

4/10 Poor

Yuri

Business traveler
Disliked: Staff & service
I liked the location as it was very central if you don’t mind being in a super busy area. However I found the staff unhelpful and inflexible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler

Stayed 4 nights in Mar 2025