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Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; alfresco dining
Bar (on property)
Exterior
Breakfast, lunch, dinner served; alfresco dining
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service
  • 24/7 front desk
$343
Sep 8 - Sep 9

Explore the area

View in a map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya Crossing
    ‪4 min walk‬
  • Yoyogi Park
    ‪11 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Premium Room

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room

9.4 out of 10
Exceptional
(10 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Twin Premium High Floor

1 bedroom, minibar, in-room safe, blackout drapes

2 Twin Premium High Floor

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Separate Bath)

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed (Separate Bath)

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium High Floor

1 bedroom, minibar, in-room safe, blackout drapes

1 King Premium High Floor

10.0 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Corner

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View, Separate Bath)

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed (Scramble View, Separate Bath)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests) | 1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Corner (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium

1 bedroom, minibar, in-room safe, blackout drapes

2 Twin Premium

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (High Floor, Separate Bath)

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 2 Twin Beds (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests) | 1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 Queen Standard

1 bedroom, minibar, in-room safe, blackout drapes

1 Queen Standard

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Separate Bath)

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 2 Twin Beds (Separate Bath)

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (High Floor, Separate Bath)

1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible | 1 bedroom, minibar, in-room safe, blackout drapes

Premium Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya by IHG

4.5-star hotel in Shibuya
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a 24-hour front desk. Change of towels is available on request.
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Tokyo Shibuya by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Gallery11 - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 25, 2026, from 11 AM-9 PM. All facilities that use power, including room keys and elevators will not be available during this time. Guests are required to check-in before 10:30 AM or after 9 PM and check-out time will end at 10 AM on this date.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 386 out of 480 reviews
Rating 8 - Good. 65 out of 480 reviews
Rating 6 - Okay. 18 out of 480 reviews
Rating 4 - Poor. 6 out of 480 reviews
Rating 2 - Terrible. 5 out of 480 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Tien

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is in the center of the busy area . We can walk to any where from the hotel. There's only walking distance to all fun activities. However, there's no good view of the hotel since it's in the back and the cost is too $$$$$.
Stayed 5 nights in May 2025

10/10 Excellent

Melba, Wylie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel location, friendly staff throughout the hotel, and delicious breakfast!
Stayed 6 nights in May 2025

10/10 Excellent

Graziella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Excellence location.
Stayed 2 nights in May 2025

8/10 Good

Sofia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convenient and safe clean
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth, Woodridge

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was such a beautiful property and you are in the center of Shibuya. Lots of shopping and very close to transportation.
Stayed 6 nights in May 2025

10/10 Excellent

Andrea

L!
Stayed 2 nights in May 2025

10/10 Excellent

Alexander, Morgan Hill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lot better than I anticipated. Definitely staying there again 😁
Stayed 4 nights in May 2025

10/10 Excellent

Juan, Miami

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2025

10/10 Excellent

Xiaofan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent space of room. Very clean and convenient
Stayed 1 night in May 2025

2/10 Terrible

Chrystiane

Stayed 1 night in May 2025

10/10 Excellent

Tania M Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent service. Cleaning impecable.
Stayed 3 nights in May 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Nice room. Nice area if you're looking for young and super busy. Ride elevator to lobby, then walk through lobby to another elevator to room. Not much engagement with staff. Good experience overall but a little shoehorned and challenging to find amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Sarandeep

Stayed 4 nights in May 2025

10/10 Excellent

maria tedi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent last stop

Indigo in Shibuya was the perfect location for exploring, record shopping and wrapping up a wonderful trip to Japan!
Stayed 2 nights in May 2025

10/10 Excellent

Shawntay, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. The rooms are pretty small but the room is cozy. The staff is welcoming and extremely helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Bernard, Staten island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and safe stay. Room was clean and neat. Comfortable beds. Check in and out was so easy. Allowed for extended check out time. Located perfectly.
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, comfortable modern hotel

Lovely stay at Hotel Indigo, so good we changed our booking for the end of the trip and stayed there again! Conveniently located opposite the Don Quixote and a short walk to the Scramble Crossing, this hotel is modern, extremely clean and comfortable. Breakfast was disappointing and we only did this once as the portions were very small for the price charged. There is also no washing machine facilities, although there is a decent coin laundry a short walk away. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Amna

Stayed 6 nights in Apr 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel and the staff was super friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Bella

Traveled with family
Liked: Amenities
Excellent location
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Liliana Maribel

Stayed 6 nights in Apr 2025