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Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; alfresco dining
Exterior
Breakfast, lunch, dinner served; alfresco dining
Exterior
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
$327
Feb 1 - Feb 2

Explore the area

View in a map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Place, Love Hotel Hill
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪4 min walk‬
  • Place, Yoyogi Park
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room

9.4 out of 10
Exceptional
(10 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 King Premium High Floor

Minibar, in-room safe, blackout drapes, free cribs/infant beds

1 King Premium High Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium High Floor

Minibar, in-room safe, blackout drapes, free cribs/infant beds

2 Twin Premium High Floor

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Separate Bath)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 King Bed (Separate Bath)

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests) | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View, Separate Bath)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 King Bed (Scramble View, Separate Bath)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Separate Bath)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 King Bed (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Separate Bath)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 2 Twin Beds (Separate Bath)

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests) | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

9.6 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (High Floor, Separate Bath)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 2 Twin Beds (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 King Bed, Corner (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Premium Room, 1 King Bed, Corner

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Standard

Minibar, in-room safe, blackout drapes, free cribs/infant beds

1 Queen Standard

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Premium

Minibar, in-room safe, blackout drapes, free cribs/infant beds

2 Twin Premium

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Indigo Tokyo Shibuya by IHG

4.5-star hotel in Shibuya
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a 24-hour front desk. Change of towels is available on request.
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and safes. 49-inch LCD televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Tokyo Shibuya by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Gallery11 - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 25, 2026, from 11 AM-9 PM. All facilities that use power, including room keys and elevators will not be available during this time. Guests are required to check-in before 10:30 AM or after 9 PM and check-out time will end at 10 AM on this date.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 448 out of 558 reviews
Rating 8 - Good. 79 out of 558 reviews
Rating 6 - Okay. 19 out of 558 reviews
Rating 4 - Poor. 6 out of 558 reviews
Rating 2 - Terrible. 6 out of 558 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 7 nights in Sep 2025

10/10 Excellent

Nicole, North Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff excellent service
Stayed 2 nights in Oct 2025

2/10 Terrible

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels i have ever stayed in
Stayed 1 night in Sep 2025

10/10 Excellent

Quyen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to many restaurants and shopping. The room was clean, bed was very comfortable, and the shower was amazing. Highly recommend and will definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chanelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole, North Brunswick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and knowledgeable staff made our stay an excellent experience. The tasting 4 course menu was delicious! Celebrated a special occasion and everyone there made it a memorable one. THANK YOU!
Stayed 2 nights in Sep 2025

10/10 Excellent

Zachary

Stayed 4 nights in Sep 2025

10/10 Excellent

Daniela

Stayed 3 nights in Sep 2025

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in the heart of Shibuya. Easy access to dining, shopping, and the train station. The staff was very courteous. Each morning, breakfast had a great selection of items on the all you can eat bar. The bathroom was very nice! Great shower pressure and hot water. The lid of the bidet toilet opened automatically every time i walked in the restroom. The room was not extremely big, but it for Japan I think it was a pretty good size. Bed was very firm. Linens all white.
Stayed 6 nights in Aug 2025

10/10 Excellent

Patrick, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Antonette

Stayed 3 nights in Sep 2025

10/10 Excellent

Les

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The room was a great size, it was clean and had all the essentials plus more. The staff is extremely helpful and friendly. The breakfast buffet and a la carte items were delicious. We will be staying here again next time in Tokyo. Absolutely exceeded our expectations. 6 stars
Stayed 3 nights in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder staff safe location walkable to great restaurants and shopping
Stayed 11 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty around
Stayed 4 nights in Aug 2025

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love a clean hotel, and this was it! Amazing room, amazing breakfast, and amazing service! Hotel is located in a very busy area but for our first time in Tokyo, it’s just what we wanted. Would stay again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Nothing to complain about
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay for a week!

Wonderful stay, staff friendly, rooms clean and pitch black, beds are comfortable and great location! We stayed a week and it was perfect.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be difficult to find something wrong with this property. Perfectly located. I am really particular on cleanliness with hotels. This hotel was super clean and the staff there so friendly. It felt like we were the first ones to stay in our room. Everything was super clean. Bathrooms and toilet area was super clean. I loved everything about the hotel. Staff were amazing. Highly recommend if you want to be in the shibuya area where everything in that area is in walking distance from the hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location. Staff is friendly and organized. The hotel is clean and a nice place to stay.
Stayed 4 nights in Aug 2025

8/10 Good

Frank

Stayed 2 nights in Aug 2025

10/10 Excellent

lee

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Anne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025