Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; alfresco dining
Lobby sitting area
Exterior
Breakfast, lunch, dinner served; alfresco dining
Minibar, in-room safe, blackout drapes, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya Crossing
    ‪4 min walk‬
  • Yoyogi Park
    ‪11 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

Premium Room

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

2 Twin Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed (Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

1 King Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Premium Room, 1 King Bed (Scramble View, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Corner (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

2 Twin Premium

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds (High Floor, Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

1 Queen Standard

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Twin Beds (Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed (High Floor, Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 Queen Bed, Accessible

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya by IHG

4.5-star hotel in Shibuya
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a 24-hour front desk. Change of towels is available on request.
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Tokyo Shibuya by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Gallery11 - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for JPY 12430.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12430.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 331 out of 417 reviews
Rating 8 - Good. 59 out of 417 reviews
Rating 6 - Okay. 16 out of 417 reviews
Rating 4 - Poor. 6 out of 417 reviews
Rating 2 - Terrible. 5 out of 417 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are incredibly small and offer little room to move about if you’re sharing. My spouse and I had barely any room to move about comfortably. A queen size room is made for one. No privacy and if you’re up, they’re up. The aesthetic was great, the staff were friendly, the rooms were very clean - but the room was too small to enjoy.
Stayed 5 nights in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property in the heart of Shibuya. It is a bit loud and bustling outside, but not really something the hotel could change. Rooms, staff and food all lovely!
Stayed 5 nights in Feb 2025

10/10 Excellent

Katherine, Indio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bummer is there is no onsen. However, there is a gym.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

claudia

Traveled with partner
Amazing location, rooms comfy and the restaurant was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Yeon

Stayed 3 nights in Jan 2025

8/10 Good

Marko, Grand Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good Staff. A bit weird to have to go up to the 12 floor for reception. To go to the hotel restaurant you had to get out at 12 and then change elevators.
Stayed 11 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Was truly 10 out of 10!!
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and central to most of Shibuya. Stations were only a short walk away and staff was always super helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cathy

Stayed 6 nights in Dec 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

brittany gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this place is convenient, and train stations near by, surrounded by shopping and great food places. It’s located in a busy area but it’s quite quiet, clean and modern. Would be going back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding in all facets. The manager went beyond when I got ill. She called clinics in the area. Amazing!
Stayed 5 nights in Dec 2024

2/10 Terrible

Dennis

Liked: Cleanliness
The room was extremely small, hotel is in an area where the streets are so crowded one can hardly walk
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, clean, neat. Helpful and kind staff. Breakfast and room service are good options. Close to restaurants and shops. Walkable to train station. It can be a little bit noisy in Tokyo so we had high floor room. Can’t really hear anything from outside except for the sirens and the police talking through the megaphone (it was not frequent).
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Lovely staff Very clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the property
Stayed 6 nights in Dec 2024

8/10 Good

Moti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In addition to amazing location, the hotel is like an oasis inside. Very quiet and great views. Rooms were very comfortable, loved bedding and bath robe was one of the best I have ever had in any hotel. Staff was knowledgeable and friendly. Highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2024