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Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; alfresco dining
Premium Room, 1 King Bed, Corner | Minibar, in-room safe, blackout drapes, free WiFi
Exterior
Breakfast, lunch, dinner served; alfresco dining
Breakfast, lunch, dinner served; alfresco dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya Crossing
    ‪4 min walk‬
  • Love Hotel Hill
    ‪4 min walk‬
  • Cerulean Tower
    ‪9 min walk‬
  • Tokyo (HND-Haneda)
    ‪50 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Twin Premium High Floor

Minibar, in-room safe, blackout drapes, free WiFi

2 Twin Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Separate Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium High Floor

Minibar, in-room safe, blackout drapes, free WiFi

1 King Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | View from room

Premium Room, 1 King Bed, Corner

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View, Separate Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (Scramble View, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

City view

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

Premium Room, 1 King Bed, Corner (High Floor) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed, Corner (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium

Minibar, in-room safe, blackout drapes, free WiFi

2 Twin Premium

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (High Floor, Separate Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 2 Twin Beds (High Floor, Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Queen Standard

Minibar, in-room safe, blackout drapes, free WiFi

1 Queen Standard

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Separate Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 2 Twin Beds (Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (High Floor, Separate Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (High Floor, Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 Queen Bed, Accessible

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Cerulean Tower Tokyu Hotel

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1438)
The price is $357
per night
$452 total
includes taxes & fees
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About this property

Hotel Indigo Tokyo Shibuya by IHG

4.5-star hotel in Shibuya
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a 24-hour front desk. Change of towels is available on request.
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Tokyo Shibuya by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gallery11 - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,520 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12430.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3520 for adults and JPY 1760 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12430.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 350 reviews
Rating 8 - Good. 49 out of 350 reviews
Rating 6 - Okay. 15 out of 350 reviews
Rating 4 - Poor. 4 out of 350 reviews
Rating 2 - Terrible. 3 out of 350 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2024

8/10 Good

Kasemsan

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel we stayed at in Japan. For western visitors, this was a very easy hotel to get used to right after arriving. All of the expected amenities are there. The staff was very friendly and accommodating with any requests we made. The hotel is located right near Shibuya crossing and station, so it is a great place to stay if you want quick access to the rest of Tokyo via the train station. Also had a great view!
Stayed 3 nights in Oct 2024

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Deivis, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional location while being a serene oasis right in the middle of all Shibuya has to offer. Don Quijote and 2 coffee shops as well as food on the 1st floor
Stayed 5 nights in Nov 2024

10/10 Excellent

Rose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful inside. The staff was excellent walking distance to a lot of shopping, dining and entertainment.
Stayed 5 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are superb and the service is superior.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was too small
The hotel is new and very nice but the room was too small.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in shibuya. We stayed on the 25th floor and had a beautiful city view. The hotel is at the top of a few restaurants and cafes so that was convenient. It’s also right across from Don Quijote which is a must when visiting Tokyo! Only negative - staff was very slow to bring a couple requested items to our room on multiple occasions.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely worth the price! Located in the famous shopping and bar/ restaurant area it is amazing how quiet is it inside. You get great views on the city from the lobby on the 12 floor and rooms. Rooms are very modern, clean and all staff members are super friendly and helpful! Mattress was on a harder side which I like but if you like soft mattress might be an issue. Location is very convenient and easy to get to places by foot or train. I would absolutely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Indigo Shibuya. Would come back again. It’s a busy area, but the hotel is a pleasant respite. Staff are attentive and kind, rooms are quiet and kept very clean. Only thing I would say is breakfast is not worth it compared to options in the area, unless you specifically want a western style breakfast.
Stayed 7 nights in Oct 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to walk around Room was good but not great. Overall no complaints .
Stayed 2 nights in Oct 2024

10/10 Excellent

Cara

Stayed 2 nights in Oct 2024

10/10 Excellent

Estaban

Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Shibuya. Entry A2 to the train station is very close the main floor entrance (that is across from the Shibuya Don Quixote). Makes for ease of entry/egress, especially if you have your travel bags with you. The rooms themselves are not large, but are very clean and attractive. There is a vinyl record theme throughout the hotel as well, and albums are used as decorative items in the rooms. The staff was incredibly kind and helpful. Would definitely stay here again if given the option.
Stayed 5 nights in Oct 2024

10/10 Excellent

lysandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - good hotel.
Good hotel in an excellent location. Part of the Hilton group so they know what they are doing. The most expensive hotel of the places we stayed at during our travels. Part of that is because it is in Tokyo but I find NA chains more expensive period.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a wonderful experience at this property. The room decor and amenities provided surpassed expectations, and our room was quiet despite being in the heart of Shibuya. Location is near the trains station(s) and there are plenty of shopping and dining experiences nearby.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eun J, LOS ANGELES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yeraldin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Amenities
Excellent location and staff was nice and accommodating! Rooms were clean and had everything we needed
Stayed 3 nights in Oct 2024

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024