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Hotel JAL City Haneda Tokyo West Wing

3.5 star property

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Photo gallery for Hotel JAL City Haneda Tokyo West Wing

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Lobby
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Exterior
[Non Smoking]Standard Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
4-16 Haneda Asahi-cho, Ota-ku, Tokyo, 144-0042
  • Anamori Inari Shrine
    ‪5 min walk‬
  • Haneda Airport Garden Shopping Center
    ‪2 min drive‬
  • Shinagawa Aquarium
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

View all photos for [Non Smoking]Comfort Double Room

[Non Smoking]Comfort Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Comfort Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non Smoking]Standard Twin Room

[Non Smoking]Standard Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Twin Room

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non Smoking]Run of House(Room Type and # of Beds cannot be guaranteed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Run of House(Room Type and # of Beds cannot be guaranteed)

  • Sleeps 1
  • 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for [Non Smoking]Standard Quadruple Room

[Non Smoking]Standard Quadruple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Quadruple Room

  • 269 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for [Non Smoking]Standard Double Room

[Non Smoking]Standard Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking]Deluxe Twin Room

[Non Smoking]Deluxe Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Deluxe Twin Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hotel JAL City Haneda Tokyo West Wing

3.5-star hotel in Ota
Along with dry cleaning, this hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a vending machine.
Hotel JAL City Haneda Tokyo West Wing offers 103 accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel JAL City Haneda Tokyo West Wing features a vending machine, dry cleaning/laundry services, and a front-desk safe. Wireless Internet access is complimentary. A shuttle from the airport to the hotel is complimentary to guests at scheduled times.

Hotel JAL City Haneda Tokyo West Wing has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,500 per night); reservations required
  • Free airport pick-up shuttle from 4:30 PM to 11:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,320 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1320 for children
  • Nearby parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel JAL City Haneda Wing
JAL City Haneda Tokyo West Wing
JAL City Haneda Wing

Hotel JAL City Haneda Tokyo West Wing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1161 reviews
Rating 8 - Good. 331 out of 1161 reviews
Rating 6 - Okay. 78 out of 1161 reviews
Rating 4 - Poor. 29 out of 1161 reviews
Rating 2 - Terrible. 9 out of 1161 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tsz Sun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle bus from T3 international airport to Hotel is starting from 10:25pm.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Qi

Stayed 1 night in Dec 2024

10/10 Excellent

Engel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well for my wife and I staying here. Wished the bedroom had a real closet though. Thanks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zhou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Just what we need. Close to airport, comfortable bed.
Stayed 1 night in Dec 2024

10/10 Excellent

YAFENG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel
Stayed 3 nights in Dec 2024

8/10 Good

Jitendra Kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yin Chou

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
服務普普通通 適合轉機過夜
Check-in時明明現場就只有我一個人 前台卻還是堅持要客人用自助機台報到 服務人員接待時嘴裡還在吃東西 口氣也很隨便 跟JAL航空到的服務水準落差不小 與其這樣建議就直接改成無人櫃檯 好處就是地點方便 有接駁車可以直達機場
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

KAM YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely kind and patient with us. We also utilized their transportation service for luggage. The room was very clean and service was overall great.
Stayed 1 night in Dec 2024

6/10 Okay

Vanna

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rolf, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and room size. There is free hotel shuttle service to Haneda. You can also walk a few blocks and take the train into tokyo.
Stayed 1 night in Nov 2024

8/10 Good

Nasser

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Manee

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Randall Pelayo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get there by the free shuttle bus and public trans. Excellent breakfast provided
Stayed 3 nights in Nov 2024

8/10 Good

Noor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good deal for a one night stay
The room was very clean with comfortable beds, and friendly staff. The room was not spacious but it is ok if you are just staying for a night. The hotel is very well located close to small restaurants, three family marts , two laundromats and a train station.
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was inconvenient and the bed was bad. I booked this location due to its proximity to the airport, however there were limited dining or other options around the hotel. The hotel did have great amenities just not in the room and the breakfast was very good. I paid extra for a room upgrade and did not think I got my money’s worth in the upgrade. Overall I would look at other locations before staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Takuya

Stayed 1 night in Oct 2024

10/10 Excellent

VICTOR

Stayed 1 night in Oct 2024