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Hotel JAL City Haneda Tokyo

3.5 star property

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Photo gallery for Hotel JAL City Haneda Tokyo

Lobby
[Regular Floor]Superior Twin-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Exterior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4-11 Haneda Asahi-cho, Ota-ku, Tokyo, Tokyo-to, 144-0042
  • Haneda Airport Garden Shopping Center
    ‪2 min drive‬
  • Shinagawa Aquarium
    ‪6 min drive‬
  • Tokyo Big Sight
    ‪14 min drive‬
  • Tokyo (HND-Haneda)
    ‪6 min drive‬

Room options

View all photos for [Prime Floor]Single-Nonsmoking

[Prime Floor]Single-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Prime Floor]Single-Nonsmoking

  • City view
  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Prime Floor]Comfort Single-Nonsmoking

[Prime Floor]Comfort Single-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Prime Floor]Comfort Single-Nonsmoking

  • City view
  • 167 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Prime Floor]Double-Nonsmoking

[Prime Floor]Double-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Prime Floor]Double-Nonsmoking

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Comfort Double-Nonsmoking

[Prime Floor]Comfort Double-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Prime Floor]Comfort Double-Nonsmoking

  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Superior Hollywood Twin-Nonsmoking

[Prime Floor]Superior Hollywood Twin-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Prime Floor]Superior Hollywood Twin-Nonsmoking

  • City view
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Prime Floor]Deluxe Hollywood Twin-Nonsmoking

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking

  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Prime Floor] Moderate Double-Nonsmoking

[Prime Floor] Moderate Double-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Prime Floor] Moderate Double-Nonsmoking

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor]Superior Twin-Nonsmoking

[Regular Floor]Superior Twin-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Regular Floor]Superior Twin-Nonsmoking

  • City view
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor]Double-Nonsmoking

[Regular Floor]Double-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Regular Floor]Double-Nonsmoking

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor]Deluxe Twin-Nonsmoking

[Regular Floor]Deluxe Twin-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Regular Floor]Deluxe Twin-Nonsmoking

  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Regular Floor]Single-Nonsmoking

[Regular Floor]Single-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Regular Floor]Single-Nonsmoking

  • City view
  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Advanced Floor]Double-Nonsmoking

[Advanced Floor]Double-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Advanced Floor]Double-Nonsmoking

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Comfort Single-Nonsmoking

[Advanced Floor]Comfort Single-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Advanced Floor]Comfort Single-Nonsmoking

  • City view
  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Advanced Floor]Superior Double-Nonsmoking

[Advanced Floor]Superior Double-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Advanced Floor]Superior Double-Nonsmoking

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Moderate Double-Nonsmoking

[Advanced Floor]Moderate Double-Nonsmoking | Desk, blackout drapes, iron/ironing board, free WiFi

[Advanced Floor]Moderate Double-Nonsmoking

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

Hotel JAL City Haneda Tokyo West Wing

  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1242)
$128 nightly
The price was $171
The price is $128 total
All taxes and fees included in total
Hotel JAL City Haneda Tokyo West Wing

About this property

Hotel JAL City Haneda Tokyo

3.5-star hotel in Ota
Along with a restaurant, this hotel has self parking and a microwave in a common area. Free WiFi in public areas and free airport pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel JAL City Haneda Tokyo offers 308 air-conditioned accommodations with coffee/tea makers and slippers. 26-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. A shuttle from the airport to the hotel is complimentary to guests at scheduled times. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel JAL City Haneda Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:00 AM and 10 AM.
Cafe＆Dining HARUHORO - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport pick-up shuttle from 4:30 PM to 12:30 AM at scheduled times
  • Onsite parking available only on request
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: JPY 2,310 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • Cafe＆Dining HARUHORO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must be age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2310 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Jal
Hotel Jal City
Hotel Jal City Haneda Tokyo
Jal City
Jal City Haneda Tokyo
Jal Hotel
Hotel JAL City Haneda Tokyo Japan
Jal City Haneda Tokyo Hotel
Hotel Jal City Haneda
Jal City Haneda

Hotel JAL City Haneda Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1042 out of 1682 reviews
Rating 8 - Good. 446 out of 1682 reviews
Rating 6 - Okay. 131 out of 1682 reviews
Rating 4 - Poor. 35 out of 1682 reviews
Rating 2 - Terrible. 28 out of 1682 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ting

Stayed 1 night in Jan 2025

10/10 Excellent

GULZAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but bad customer service

All was good and was happy with my bag being able to be kept at concierge till we checked back again a week later. However my team of 5 were upset and unhappy when breakfast manager refused to let me take some bfast to go as it was too early and the manager at the bfast WAS INFLEXIBLE AND SAID NO DUE to company policy . U need to have hotel fix this nonsense and bad customer service as they would not let me take food to go when I COULD NOT EAT AT 6..30 am and this was very wrong !! Will appreciate a response all 5 of us booked in 3 rooms experienced this bad unusual behavior. We were NOT EATING AND TAKING TO GO !!
Stayed 1 night in Feb 2025

8/10 Good

Hayashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
羽田空港に近いため、時間の余裕が持てる。トラフィックの心配がないため、早めにホテルをチェックアウトする必要がない。
Stayed 1 night in Feb 2025

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Jal City Haneda

Hotel is near Haneda airport . Near the rail station. 5 minute walk . We stayed for 5 nights bed and breakfast. Room was small and we struggled to get 2 large suitcases in . No room to put your stuff apart from 6 hangers on a rail. No drawers . We lived out of the suitcases ( thank goodness for packing cubes!) kettle coffee green tea in room . It was cleaned every day and replenished . Had to buy my own tea bags as they didn’t supply what I call normal tea , but that’s fine , not a negative although I did ask the a young man at the restaurant for 2 tea bags until I bought some and he refused and said no it’s for breakfast which I thought was a bit of a negative! Then I asked him if we could buy a glass of wine to drink in reception but he said you have to drink in the restaurant and only with a meal ! Bizzarre as they’re missing a trick here ! We didn’t want to sit in our room as it was so small so a drink at the end of a busy day would have been nice . Reception area was big enough for sitting in . Staff at reception were super helpful with directions. Free stuff for your room if you need it ( toothbrush, shower cap, brush etc) very clean hotel . Offers a free shuttle bus to airport ( only Haneda ) Breakfast was ok as we only had cereal and rolls ( no bread for toast ) usual food on offer. I gather this hotel is more for the overnight stays rather than long stay .
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for your friendliness, kindness & the many taxis you called for us!! :)
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle from HANEDA airport (terminal 1!) Well done hotel for a good value, Train station right across the hotel next to 7/11 for getting into Tokyo or as for me quickly down to Yokohama and Kamakura
Stayed 2 nights in Feb 2025

8/10 Good

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. But be sure to check free shuttle bus schedule before you take it b/c it doesn’t pick up or drop off the at terminal 3 all the time, terminal 1 is always available.
Stayed 1 night in Feb 2025

8/10 Good

Carol

Stayed 7 nights in Feb 2025

10/10 Excellent

Michaell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and quality environment.
Stayed 1 night in Feb 2025

6/10 Okay

GULZAR

Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Always use this hotel for the night before flying out of Haneda. Free shuttle to airport or short walk to Keikyu line train which only takes 7 mins to the airport. There is an alleyway of various dining places right by the hotel or lots of options 5 mins walk away in Ōtari.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald Glen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for travelers flying out of Haneda airport. The front staff were very helpful. The room was small but the design was stylish and the bed was comfortable. The breakfast buffet was adequate and there was a convenience store across the street and several other dining options. There was a morning shuttle to the airport - which is just a short ride away. There is also a local train station within walking distance with easy access to the airport. I'd stay again.
Stayed 1 night in Feb 2025

8/10 Good

Priscilla

Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accomodating. Close location to Haneda airport and train station. Would be nice though if drop off were at each terminal, instead of everyone at T3 and had to wait for the airport shuttle.
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Stayed 1 night in Feb 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for early flight out of Haneda airport!
Stayed 1 night in Feb 2025

10/10 Excellent

Quynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the shuttle service to the airport
Stayed 2 nights in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a morning flight so wanted to stay near the airport. Hotel room was perfectly acceptable for an eve. Transfer bus to airport very useful although very busy so took a while to get to T2 so arrive early if you want to get on.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lillian

Liked: Staff & service, property conditions & facilities, room comfort

I like it

Stayed 2 nights in Feb 2025

10/10 Excellent

BIENVENIDO, Renton

Liked: Cleanliness, staff & service
Only issue was the ongoing construction.
Stayed 1 night in Feb 2025

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located within a 10 minutes drive from the Haneda International Airport. It is a safe, quiet, convenient, and walkable location with multiple dining options.
Stayed 1 night in Feb 2025