*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel JAL City Tokyo Toyosu is a smoke-free property.
- Express check-in
- Use of nearby fitness center (discount)
- Elevator
- 24-hour front desk
- Covered parking
- All property's electricity comes from renewable sources
- Grocery/convenience store
- Express check-out
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Smoke-free property
- Water-efficient showers only
- Water-efficient toilets only
- Safe-deposit box at front desk
- Luggage storage
- Bicycle parking available
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Shared microwave
- Parking (limited spaces)
- Total number of rooms - 330
- No accessible shuttle
- Number of floors - 17
- Multilingual staff
- Number of accessible parking spaces 1
- Smooth flooring in public areas
Family Friendly Amenities
- Free WiFi
- Grocery/convenience store
Room Amenities
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with digital channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Pay movies
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Digital TV service
- Free WiFi
- Free wired internet
- LCD TV
- TV size: 43
- Rainfall showerhead
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Netflix
- Number of beds 1
- Housekeeping on request
- Shampoo
- Guidebooks or recommendations
- Hulu
- Streaming services
- LED light bulbs
- Child-size slippers
- Lever door handles
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Hotel JAL City Tokyo Toyosu has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Handrails in hallways
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
- Covered self parking fee: JPY 1500 per day
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).
Grey water recycling system
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Parking height restrictions apply.
Contactless check-out is available.
Hotel Reviews
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