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Hotel JAL City Tokyo Toyosu

4.0 star property

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Photo gallery for Hotel JAL City Tokyo Toyosu

[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets
City view
Lobby lounge
Property amenity
In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

Map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • teamLab Planets TOKYO
    ‪4 min walk‬
  • Toyosu Market
    ‪13 min walk‬
  • Tokyo Big Sight
    ‪2 min drive‬

Room options

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

[Upper Floor] Moderate Twin Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Superior Queen Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

  • Sleeps 1
  • 1 Twin Sofa Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Superior Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Twin Sofa Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Superior Twin Room - Non-Smoking

  • 291 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Twin Beds

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hotel JAL City Tokyo Toyosu

4-star Tokyo hotel, connected to a rail/subway station in Koto
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with digital channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel JAL City Tokyo Toyosu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
汐待茶寮 - Onsite buffet restaurant.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 458 out of 720 reviews
Rating 8 - Good. 199 out of 720 reviews
Rating 6 - Okay. 31 out of 720 reviews
Rating 4 - Poor. 21 out of 720 reviews
Rating 2 - Terrible. 11 out of 720 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TsuiSan

Stayed 3 nights in Nov 2024

8/10 Good

Stewart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, modern and in a good local with very helpful staff. The only complaint that my family had was that the supposedly 'hot' dishes at breakfast were not kept warm enough to even call them warm. If they fixed that, it would be 5 stars
Stayed 2 nights in Dec 2024

10/10 Excellent

ROGER

Stayed 3 nights in Dec 2024

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and enough space in the room. Had a great view over the city which was lovely at night. Breakfast was satisfactory. Great Lawson’s (deli) downstairs that’s open 24/7. Lots of options for food and drink. A quiet area but close transport to go to any of the busy places. It was a welcome relief to find some quiet Fter the business of the main areas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Selina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for the time e were there
Stayed 3 nights in Nov 2024

6/10 Okay

KYOKO

Stayed 1 night in Dec 2024

10/10 Excellent

Ishi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael, Greenvale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with reasonably sized rooms. Buffet breakfast was a little disappointing as western elements such as bacon, sausages and scrambled eggs were cold or room temperature at best, and the scrambled eggs were too runny and needed more cooking. Also the toasters were incredibly slow. Overall we enjoyed our stay and will return next time in Tokyo
Stayed 9 nights in Nov 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Clean quiet and accesible!
Stayed 2 nights in Nov 2024

10/10 Excellent

jun hyoung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, but only ok
Nice no frills. Only disappointment is a very rigid checkin and checkout. I was early by an hour and there was a charge if i wanted to check in. Never have i experienced that travelling the world. I guess its better to go with anbetter hotel brand
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald, Stouffville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite & very helpful, help me to call taxi. The lawson convenience store inside the building is a bonus. Hotel is new, washroom is clean. My room view facing the river is great. 3 minutes walking to Train station, 6 minutes walking to fish market. I didnt try the restaurant on lobby but it looks clean and comfortable. Will return next time. If you wish to line up for 壽司大 at 5am, this Jal city will help a lot due to the short walking distance to Fish market 魚市場。
Stayed 4 nights in Nov 2024

10/10 Excellent

Noah

Stayed 2 nights in Nov 2024

10/10 Excellent

Anita

Stayed 1 night in Oct 2024

10/10 Excellent

Myles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Uta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benjmain A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice and well positioned for stunning views of the city. Walking distance to public transport and attractions. Thoroughly enjoyed our stay here. Would return in a heartbeat
Stayed 2 nights in Oct 2024

10/10 Excellent

Emerson, Baldwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a combini right next door and a train station right in front. Cant go wrong
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay!! Top notch front desk & guest services hosts! Great amenities, clean, close to teamLab Planets, Fish Market, Daiba, Aqua City, Diver City & the Yurikamome Line! Also, to my surprise I had a room with a spectacular view of the city! Would recommend this hotel to everyone!!
City view (Day Time)
City view (Night Time)
teamLab Planets
Statue of Liberty (Aqua City)
Stayed 2 nights in Nov 2024

10/10 Excellent

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with no problems
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa Marquez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area, Tokyo Teamlab was a 5-10min walk from the hotel which I loved !
Stayed 4 nights in Oct 2024

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good sized room for Tokyo and ability to park two beds together helped with toddler. Nice shower and bathroom overall. There’s a convenience store on the first floor and the walk to Teamlab is just minutes. Overall, a nice place to stay if you have to be in Toyosu. Only negative would be that they seem to cater to large tour groups that seemed to crowd the lobby and elevators often smelled of smoke.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Toyosu fish market. Rooms are impeccable and easy to check in and out. Great hotel !
Stayed 1 night in Oct 2024

10/10 Excellent

Tiberiu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tomohiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walking distance from fish market
Stayed 1 night in Oct 2024