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Hotel JAL City Tokyo Toyosu

4.0 star property

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Photo gallery for Hotel JAL City Tokyo Toyosu

Enjoy a variety of food and beverages at our central buffet counter, equipped with serving utensils and dishes for guest convenience.
Stylish hallway leads to a reception area with a counter and seating.
Hotel City offers stunning city views from its modern high-rise building.
Welcome to our reception area, featuring a geometric patterned wall and a clean, minimalist design with light wood flooring and a wooden grid ceiling.
Relax in a spacious room with a large bed, two bedside tables, and a city view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • teamLab Planets TOKYO
    ‪5 min walk‬
  • Toyosu Market
    ‪8 min walk‬
  • Tokyo Big Sight
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

[Upper Floor] Moderate Twin Plus Room - Non-Smoking | 1 bedroom, in-room safe, blackout drapes, free WiFi

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Regular Floor] Superior Queen Room - Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

1 bedroom, in-room safe, blackout drapes, free WiFi

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Regular Floor] Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking | 1 bedroom, in-room safe, blackout drapes, free WiFi

[Upper Floor] Superior Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

1 bedroom, in-room safe, blackout drapes, free WiFi

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Twin Sofa Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking | 1 bedroom, in-room safe, blackout drapes, free WiFi

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Regular Floor] Superior Twin Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 291 sq ft
  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Regular Floor] Moderate Queen Room - Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

1 bedroom, in-room safe, blackout drapes, free WiFi

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

Hotel JAL City Tokyo Toyosu

4-star Tokyo hotel, connected to a rail/subway station in Koto
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Change of towels is available on request.
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with digital channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel JAL City Tokyo Toyosu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
汐待茶寮 - Onsite buffet restaurant.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 787 reviews
Rating 8 - Good. 209 out of 787 reviews
Rating 6 - Okay. 34 out of 787 reviews
Rating 4 - Poor. 21 out of 787 reviews
Rating 2 - Terrible. 11 out of 787 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Traveled with group, Business traveler, Traveled with family
Liked: Property conditions & facilities

My Tokyo stay

Great place to stay when visiting Tokyo with ready access to all attractions and sites in Tokyo
Stayed 5 nights in Apr 2025

10/10 Excellent

KWAN HUNG LEONARD, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ian

Stayed 2 nights in Mar 2025

8/10 Good

Aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, quiet. Room had everything we need. Only thing was hairs on carpet. Very comfortable location. Subway and bus stop near the hotel, walking 1 minute. Haneda airport 15km away. Also convenient store in the same building. They have very good coffee. No regrets.
Stayed 5 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Shua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all of the hotels we stayed in Japan this was by far our favorite! We had a view over looking the pier and it was beautiful. Extremely clean and spacious!
Stayed 2 nights in Mar 2025

10/10 Excellent

Cam

Stayed 3 nights in Feb 2025

10/10 Excellent

angelique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet location
Stayed 2 nights in Mar 2025

10/10 Excellent

SUZUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donald Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second Hotel JAL City that I have stayed at and both have been better than most hotels in this class. Hotel JAL City Toyosu is very clean, the room had several amenities (toiletries, coffee, etc.) and the bed was comfortable. It is located within easy walking distance to the Toyosu PIT concert venue. The sidewalks in the neighborhood are clean and wide, and the train stations are close by. Recommended.
Stayed 1 night in Mar 2025

8/10 Good

Brittany

Liked: Cleanliness, property conditions & facilities

Just OK

The hotel was OK - nothing more or less than we expected. We personally both found the bed very uncomfortable. My only real complaint is the day we checked out we were going to visit TeamLab Planets (a block away). We asked if they could hold our bags for a few hours (1-2pm pickup) - and we were told they could only hold them until noon... it seemed a little ridiculous.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Room was clean and comfortable. Breakfast buffett was average and not so great. Extremely crowded. Located close to teain station. Just not in a very intersting part of Tokyo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value Nice Hotel

Very clean and convenient to both fish markets and surrounding cities. 100% recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
The hotel had large comfortable rooms, well appointed with nice views of the bay. Close to Planet Labs, Tokyo Fish Market and train station
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Bernardita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, a bit far from the the main attractions but with public transportation available close by. Breakfast area was spacious but food options were limited compared to previous hotels I've been in Tokyo. Room was clean and spacious compared to other hotels in Japan. Great view from the room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very modern hotel

Wonderful hotel, and great location for what we wanted!
Stayed 1 night in Mar 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald, Stouffville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in Toyosu Jal city. My flight was delayed badly and the reception staff still serve me at 3:00am. There is also a shipping counter for mailing parcel and luggage. The room charge is not expensive. Lawson is at lobby. walking distance to fish market. overall, very nice performance .
Stayed 4 nights in Feb 2025