Hotel Metropolitan Tokyo Marunouchi

4.0 star property

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Photo gallery for Hotel Metropolitan Tokyo Marunouchi

-UTSUROI- (Renovated)  Corner Suite Twin 55sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
City view
-UTSUROI- (Renovated)  Corner Suite Twin 55sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Property entrance
Train View 1 Queen 20sqm Non smoking | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1-7-12 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Tokyo Imperial Palace
    ‪2 min drive‬
  • Nippon Budokan
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Train View Twin 25sqm Non-smoking

  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

Train View 1 Queen 20sqm Non smoking

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

No View 1 Queen 20sqm Non smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

No View 1 Double 17sqm Non smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin 28sqm Non smoking

  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

Twin 25sqm Non smoking

  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

Triple 25sqm Non smoking

  • City view
  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

1 Double 18sqm Non smoking

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Corner Twin 30sqm Non smoking

  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

1 Queen Superior 20sqm Non smoking

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

1 King Corner 22sqm Non smoking

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

1 King 25sqm Non smoking

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) 1 King Deluxe 28sqm Non Smoking

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

-UTSUROI- (Renovated) Twin 25sqm Non Smoking

  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

-UTSUROI- (Renovated) Triple 25sqm Non Smoking

  • City view
  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

1 Queen 18sqm Non smoking

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

No View 1 Queen 17sqm Non smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

  • City view
  • 592 sq ft
  • Sleeps 2
  • 2 Twin Beds

-UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Metropolitan Tokyo Marunouchi

4-star hotel in Chiyoda
Along with a restaurant, this hotel has a fitness center and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Metropolitan Tokyo Marunouchi offers 339 accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Metropolitan Tokyo Marunouchi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
TENQOO - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • A restaurant

Restaurants on site

  • TENQOO

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Marunouchi
Hotel Marunouchi Metropolitan
Hotel Metropolitan Marunouchi
Marunouchi Hotel Metropolitan
Marunouchi Metropolitan Hotel
Metropolitan Hotel Marunouchi
Metropolitan Marunouchi
Metropolitan Marunouchi Hotel
Metropolitan Marunouchi Hotel Tokyo
Metropolitan Marunouchi Tokyo
Hotel Metropolitan Marunouchi Tokyo, Japan
Hotel Metropolitan Tokyo Marunouchi
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Hotel
Hotel Metropolitan Tokyo Marunouchi Tokyo
Hotel Metropolitan Tokyo Marunouchi Hotel Tokyo

Hotel Metropolitan Tokyo Marunouchi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 882 out of 1237 reviews
Rating 8 - Good. 267 out of 1237 reviews
Rating 6 - Okay. 65 out of 1237 reviews
Rating 4 - Poor. 11 out of 1237 reviews
Rating 2 - Terrible. 12 out of 1237 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Yumiko

Traveled with family
Disliked: Room comfort
Convinient location!
Great location and views! However, too small room and bathroom to relax. No more than one night stay.
Stayed 1 night in Jan 2025

6/10 Okay

Corina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best breakfast. Room with great view but room size is very small for the price. It was so crammed that I searched for a different hotel on the day of arrival but unfortunately, neighboring hotels were booked. Gym is limited but sufficient for my use and it has a beautiful view of the hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

jay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next to Tokyo Station with all the shops and restaurants. Other metro lines are walking distance. Rooms are what you expect in Tokyo but this has more of a newer, modern establishment compared to other ones. Service was always great. Would return if doing things nearby Ginza.
Stayed 4 nights in Oct 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property near the central Tokyo Station with excellent transportation options. Highly refined, polite staff always available (even though communication can be challenging since most are not really fully fluent in English). One huge disappointment: we were not aware that all dining services, bars room service etc. were closed for renovations. Very,very inconvenient for us.
Stayed 4 nights in Jan 2025

8/10 Good

Laro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Disliked: Amenities
Property in middle of room renovations, can be noisy. The restaurant was closed down the second day we were there without notice. If we had known this information, we would have stayed somewhere else. Property is very convenient to train and subway
Stayed 4 nights in Jan 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

melody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Jian-Gang, Pittsburgh

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Tokyo station for taking the Shinkansen. Amazing views from the rooms with a view of the train tracks. Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

ChunRu

Stayed 1 night in Jan 2025

10/10 Excellent

hailei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. Staff are so nice and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was needy during the stay and at everytime, the staff were amazing!! Appreciate their professional assistance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Russell, Kedron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were smaller than we expected, but otherwise was a great room with a lovely view. The hotel is right by the train tracks but you can’t hear a thing. Easy walking distance to trains, shops and restaurants.
Stayed 5 nights in Dec 2024

8/10 Good

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location, right next to Tokyo station. However, not a 4 or 5 star hotel.... more like a 3.5 to 4, similar to a business hotel. Rooms are small and a bit dated. But you are paying for location. If that's your priority, you are in the right place
Stayed 4 nights in Dec 2024

10/10 Excellent

suzanne

Stayed 1 night in Jan 2025

10/10 Excellent

Jeslyn

Traveled with family
Great location, very convenient
Stayed 3 nights in Dec 2024

8/10 Good

Wing Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very tidy and clean , though it's not big. The location is very convenience , just next to the Tokyo station. Easy for shopping and travelling around.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Metropolitan, Marunouchi Hotel
Only the corner room works for us whereas the rest of the Terrace room is too small for 2-adults and 2-children age 10 and 12. The hotel is just above/near Tokyo Station, Yaesu Exit. We love the location ; hotel is between L27 to L34 at Sapia Tower.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable Convenience and Excellent Service
The location is unbeatable—right by Tokyo Station, which is a major hub for local trains, the Shinkansen, and even airport transfers. Whether you’re planning day trips or navigating within Tokyo, this location makes everything incredibly convenient. The surrounding area offers a good mix of dining options, ranging from quick bites to high-end restaurants, and there’s no shortage of convenience stores and shopping malls nearby. It’s a bustling yet well-organised part of the city. The service at the hotel was excellent. The staff were professional, welcoming, and always ready to help with any requests. My room was spotless, quiet, and well-equipped, offering a much-needed retreat after a long day of sightseeing.
Stayed 1 night in Dec 2024

8/10 Good

JOEL, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right next to Tokyo Station.
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Excellent place to stay in the center of Tokyo.
Stayed 1 night in Dec 2024