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Hotel New Otani Tokyo The Main

4.5 star property

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Photo gallery for Hotel New Otani Tokyo The Main

Exterior
Daily buffet breakfast for a fee
Dining
1 bedroom, down comforters, in-room safe, individually furnished
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Tokyo Midtown
    ‪2 min drive‬
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Twin, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room, Smoking

The Main Deluxe Twin Room, Smoking | 1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Twin Room, Smoking

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | 1 bedroom, down comforters, in-room safe, individually furnished

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 279 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | 1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | 1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 1 King Bed

View all photos for The Main Quality Double Non-smoking

The Main Quality Double Non-smoking | 1 bedroom, down comforters, in-room safe, individually furnished

The Main Quality Double Non-smoking

8.6 out of 10
Excellent
(17 reviews)
  • 280 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Standard Twin, Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | 1 bedroom, down comforters, in-room safe, individually furnished

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down comforters, in-room safe, individually furnished

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 285 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Deluxe Triple Room, Non Smoking

The Main Deluxe Triple Room, Non Smoking | 1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe King, Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe King, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard King, Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking | Living area | 32-inch flat-screen TV with digital channels, TV

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 764 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down comforters, in-room safe, individually furnished

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 1 King Bed

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About this property

Hotel New Otani Tokyo The Main

Hotel in Chiyoda
This hotel features 20 restaurants, 4 bars/lounges, and 3 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a business center are onsite.
Hotel New Otani Tokyo The Main offers 554 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. This hotel offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 269 square feet (25 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, spa services, and multilingual staff. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite self parking is complimentary.

Hotel New Otani Tokyo The Main has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo The Main has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 771 out of 1030 reviews
Rating 8 - Good. 160 out of 1030 reviews
Rating 6 - Okay. 47 out of 1030 reviews
Rating 4 - Poor. 27 out of 1030 reviews
Rating 2 - Terrible. 25 out of 1030 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ellen

Liked: Staff & service, property conditions & facilities
Huge propoerty. the rooms strongly vary. I went 3 times and each room was different and the price did not correlate. That is, some stays the room cost more but it was significantly smaller than the less expensive room.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delightful area, stunning Japanese gardens and delicious dining opportunities. Will definitely return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Corrine May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway station that took you anywhere in Tokyo you could have wanted to go. Magnificent grounds to wander around. Plenty of restaurants at the hotel if you did not want to go out. All in all a great stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent. Everything was perfect and attention to detail and service was impeccable. Thank you
Stayed 3 nights in Apr 2025

8/10 Good

Elise

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Formal hotel maybe not best for families

I think this hotel is great for business travel or perhaps people without kids. The rooms were big and the onsite garden was beautiful but I wouldn’t say it was the most family friendly. It felt a little too formal for my young kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

MAK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 16 nights in Mar 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 6 nights in Apr 2025

8/10 Good

poopak

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mehrdad

Business traveler

Extremely Overpriced for a Mediocre Service

The hotel is extremely overpriced for the rooms it has and the amenities it provides. I stayed at two different types of rooms and while the higher end ones are sligjtly better designed, they are still not worth the fees you'll end up paying. The biggest turn off however, was the extremely high price of food and drinks! 1,700¥ for a espresso or 89,000¥ for a an absolutely mediocre breakfast buffet makes no sense. I have stayed at other high end hotels in Tokyo multiple times and this one is definitely not worth the price! Try Kimpton or Hayatt for a much better experience.
Stayed 1 night in Apr 2025

10/10 Excellent

MiKayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

Tyler

Stayed 3 nights in Apr 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities with much variety.
Stayed 7 nights in Apr 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Amenities, property conditions & facilities
A beautiful, centrally located hotel with a gorgeous Japanese garden!
Stayed 3 nights in Apr 2025

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private garden is a jewel
Stayed 5 nights in Mar 2025

10/10 Excellent

SHIN AE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gillian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Extremely kind and helpful staff. Our room was spacious, clean and loaded with extras to make our stay that much more special. The gardens were gorgeous. Would not hesitate to recommend this hotel and look forward to staying there again on a future visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Siraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent restaurants and facilities, lovely room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kit Ming

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kazuko

Long time customer! Always excellent service/ quality of staff/ comfortable environments/
Stayed 6 nights in Mar 2025

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Main hotel. Beautiful decor and view of spectacular gardens. Room was very spacious. Didn’t like bathroom. Needed updating and granite floor was slippery when wet and dangerous, as was the 2” step into bathroom. I slipped and tripped many times. Bed was very firm and pillows small. Not comfortable for me. I would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Senay

Liked: Cleanliness, property conditions & facilities, room comfort

The place to stay in during Cherry Blossom season

Excellent location. Lovely gardens. Spacious room. Many restaurants. Very crowded probably because of the Sakura.
The Japanese garden waterfall
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable, the hotel has everything you would need and the garden is fantastic.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at New Otani. Large comfortable rooms with many gifts for guests. Beautiful garden to visit that was the highlight for us, its a calm space in the middle of Tokyo! Many dining options and shops. Recommend fully
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden area.
Stayed 1 night in Mar 2025