Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff are onsite.
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities.
Hotel Sardonyx Ueno has designated areas for smoking.
A complimentary continental breakfast is served each morning between 7 AM and 9:30 AM.
Hotel Sardonyx Ueno has a restaurant on site.
Languages
Chinese (Mandarin), English, Japanese, Thai
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 7:00 AM to 9:30 AM
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
More
1 building
12 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Cable/satellite channels
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Heating
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo
Hotel Sardonyx Ueno Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location, Close to everything. Room was tiny (it’s Japan. We didn’t expect a bigger room anyway) but equipped with all you need. Front desk staff were very friendly. Included breakfast was okay but portion was very small. The elevator was the only thing that fell short. Expect a long wait during busy check-out times.
Loved our short stay at this hotel! It is very close to Ueno station which is convenient if your are taking the train directly from Narita airport. There are a lot of restaurants and bars around the area. I would definitely book here again in the future.
The place is run down and has not been upgraded in years. The AC control on the wall is a dial with L-M-H settings in this day and age.
The bathroom panels had mildew spots, which I had to wipe with my antibacterial wipes, as they were revolting. The bathroom had no ventilation, and the humidity was horrible.
The bathroom sink and the tub share a faucet - so if someone is taking a shower, you cannot use the sink.
I would not recommend it unless you are on a tight budget. We booked it because reviews said it was excellent - but I do not agree at all.
Great location, walkable to the train stations, and nearby to food and street shopping.
Staff kept same room for most of us, and we were more familiar on 2nd stay, and able to arrange the space better.
Staff are pleasant and helpful. Keeping luggage aside after check-out was deem simple and in thing,
Very kind staff. Excellent service, very satisfied
ted
Stayed 1 night in Aug 2023
6/10 Okay
Stella
Traveled with family
Jul 10, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
My husband found the room( standard double bed) and toilet too small, we had difficulty storing 2pcs of luggage. Only CNN available as English Channel, would be nice if there are more options. Otherwise reception is well mannered and cleanliness is acceptable.