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Hotel & Spa J-MEX - Adults Only

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa J-MEX - Adults Only

Deep soaking bathtub
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Reception
Front of property - evening/night

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
2-5-6 Kabukicho, Shinjuku, Tokyo, 160-0021
  • Samurai Museum
    5 min walk
  • 風の蔵
    1 min walk
  • Higashi-shinjuku Station
    3 min walk
  • Tokyo (HND-Haneda)
    43 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed (Dry Sauna)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 Queen Bed (Dry Sauna)

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Mist Sauna)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed (Mist Sauna)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed (Mist Sauna)

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Queen Bed (Mist Sauna)

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel & Spa J-MEX - Adults Only

3-star love hotel in Shinjuku
This hotel features 24-hour room service, dry cleaning, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Hotel & Spa J-MEX - Adults Only offers 31 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets. Plasma televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Hotel & Spa J-MEX - Adults Only features a vending machine, karaoke, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Tokyo hotel also offers 24-hour room service, a front-desk safe, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.
24-hour room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note this is a love hotel; it is designed for adult entertainment
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel J-MEX Adults Tokyo
Hotel J-MEX Adults
J-MEX Adults Tokyo
J-MEX Adults
& Spa J Mex Adults Only Tokyo
Hotel & Spa J-MEX - Adults Only Hotel
Hotel & Spa J-MEX - Adults Only Tokyo
Hotel & Spa J-MEX - Adults Only Hotel Tokyo

Hotel & Spa J-MEX - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 136 reviews" "
Rating 8 - Good. 16 out of 136 reviews" "
Rating 6 - Okay. 5 out of 136 reviews" "
Rating 4 - Poor. 1 out of 136 reviews" "
Rating 2 - Terrible. 2 out of 136 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Not traditional, but great!
Stayed 7 nights in Sep 2024

4/10 Poor

Connor

Disliked: Staff & service
Not worth
Only able to stay there for 2 days. Service was terrible. Recommend only going for a day or 2. The room was ok at least
Stayed 6 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Jun 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Extra large room with a steam room and spa bath. Excellent facilities, good location, really quiet area. Only downsides is the lobby was very Smokey and the air conditioning was really loud. Great value for money overall.
Stayed 2 nights in Jun 2024

8/10 Good

Bjorn

Stayed 3 nights in Apr 2024

6/10 Okay

Pyper

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked this because of the “adults only” element (thinking it would be nice and quiet) and the location (near shinjuku) - without being aware of what a Japanese love hotel was. The amenities in the room (sauna, karaoke) were fun but I would not stay here for an extended period of time. The longer we stayed, we realized the quirky/mismatched decor was mostly there to distract from stains, and although the staff were prompt and kind, it still never felt completely clean. Safety was also a concern as the lock was key based, we were always asked to return the key before leaving, and there was no second lock to prevent anyone from getting in while we were in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t realize this was a love hotel when booking. The neighborhood and reception desk was extremely sketchy, but the room was amazing. Sauna and bath were great and the coffee & tea was delicious. The pillows were a bit flat and the condoms were too small, but there was a massage chair in the room with mood lighting & karaoke. Overall definitely worth the price if you’re looking for a cheap stay between hotels.
Stayed 1 night in Nov 2023

6/10 Okay

Jillian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Wouldn't do multiple nights...
I think some of the reviews on hotels.com for J-MEX are fake - I would never stay here for multiple nights again. The experience of a love hotel was cool, but not for multiple nights. Pillows/bed are not meant for a comfortable sleep, I ended up using my travel pillow but still had a sore body each morning. That being said, the amenities were nice and the room was certainly spacious.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kaelin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful love hotel tucked away on a quite side street in Shinjuku! It is about a 5 minute walk to the nearest subway station, and also a 5 minute walk to enjoy the hustle and bustle of Shinjuku. The night life and dining is first rate, and the location makes it the perfect hub to be able to get anywhere in Tokyo easily by train. We've been here twice, and will definitely be back another time due to the sheer value and convenience.

10/10 Excellent

Keiko, Honolulu

Traveled with partner
Everything was great, location and amenities and staff service was very nice. It was very specious room and clean! I wish we have more time to spend inside the room such as karaoke and sauna in unit! Thank you so much!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sok Hiang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ensuite Jacuzzi and sauna are the best things to have after a whole day's of shopping and walking.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
This place was truly amazing over. I accidentally left my shoes when leaving for Kyoto and sent a message to them asking if I could get them when I make it back to Tokyo the following week and they said it wouldn’t be a problem at all. Truly amazing hospitality. Would and will be staying again in the future.

10/10 Excellent

Jade Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay in Shinjuku. The room was clean and had everything you could possibly need. Love the little gifts. Will come back again on our next Japan trip!
Stayed 1 night in May 2023

10/10 Excellent

Christopher, Warwick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything that I needed. If you forget anything I am sure they will have it there. The jacuzzi was amazing. My partner and I enjoyed it daily. Most staff spoke little English however they went out of their way to understand us with apps and we're very thoughtful. Highly recommended to anyone visiting Japan.
Stayed 6 nights in Apr 2023

10/10 Excellent

Adel

Stayed 5 nights in Mar 2023

10/10 Excellent

Dead

Stayed 12 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Like This Hotel.
I really enjoyed my seven nights here. The staff was friendly, my room was spacious, the bed was comfortable, I loved the shower room, sauna, & jacuzzi. I wished I had time to use the karaoke machine. Next time! The location was convenient. Most of my points of interest, including the train stations, was within a 10-minute walk. If I decide to stay in Shinjuku again, I would rebook this hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is being managed well above normal standards. All staff working in the different shifts were very helpful. The dry sauna and oversized bathroom equipped with a jacuzzi could easily beat most 5 star hotels.
Stayed 2 nights in Mar 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of great amenities (lotions, hair products, etc.). Enjoyed the mist bath. Helpful staff. Highly recommended! :)
Stayed 4 nights in Mar 2023

10/10 Excellent

Warren

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Spacious room with good facilities
Stayed 9 nights in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
I had a rough first 24 hours..wallet left in cab and absolutely dead tired. Not only did they defer until the next day, they helped getting wallet back. Room was great and roomy, location great, would book again in a heartbeat.
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible. As other reviews stated, don't let the "love hotel" status put you off. The rooms were bigger than standard rooms in Tokyo, the amenities were like no other hotel (better than 5* hotel), the staff, although a little language barrier, went way beyond to make sure your stay was comfortable. So clean, in-room whirlpool and sauna made me not want to leave. Quiet area but so much is so close and walkable. Higashi station is like 3 minute walk, and gets you anywhere you want to go in the city (connections sometimes). One thing I would say, if you have more than a backpack, take a taxi from Shinjuku station. I took limo bus into Shinjuku and rolled suitcase to hotel....next time I'll take a taxi from the station. It was dark upon arrival, and being my first time in Tokyo, it was a little tense walking to hotel. Don't let the area scare you after dark....as soon as I unloaded luggage and walked the area, I saw it was very safe and well patrolled by police. This hotel is amazing, and next time in Tokyo, it's a for sure stay here. Don't miss this one....it beats any 5 star hotel I've stayed in for quiet relaxation with amenities and staff that can't be beat!
Stayed 5 nights in Feb 2023

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. The amenities are amazing and it was in a great location. The staff was lovely. We will be back!
Stayed 7 nights in Feb 2023