Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

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Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Elevator
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Premium Deluxe Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪3 min walk‬
  • Ariake Garden
    ‪9 min walk‬
  • Toyosu Market
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Premium Single Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 447 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Premium Bayside Single Room - Non-Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Economy Twin Room - Non-Smoking

8.2 out of 10
Very good
(15 reviews)
  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room - Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Twin Room - Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(29 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premium Bayside Double Room - Non-Smoking

7.8 out of 10
Good
(18 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Moderate Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Exective Suite-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Suite-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Economy Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Premium Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4
  • 1 Twin Sofa Bed, 2 Double Beds and 1 Twin Bed

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

Economy Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

Universal Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Universal Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Universal Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

Similar properties

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5-star hotel in Koto
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This 3.5-star property offers access to 2 meeting rooms and limo/town car service. Event facilities measuring 3800 square feet (353 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sotetsu Grand Fresa Tokyo - Bay Ariake has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 703 out of 1303 reviews
Rating 8 - Good. 391 out of 1303 reviews
Rating 6 - Okay. 144 out of 1303 reviews
Rating 4 - Poor. 45 out of 1303 reviews
Rating 2 - Terrible. 20 out of 1303 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near to bay

Modern, clean and value for money. Hotel located in nice environment although it is a little away from downtown
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Loved my stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Kaden

Stayed 1 night in Apr 2025

10/10 Excellent

Langeda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2025

8/10 Good

Ping, Gresham

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a hotel in Japan and it was beautiful. The atmosphere and it was clean. Would Defintely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Large room with a large fridge and microwave. Highly recommend!
Stayed 2 nights in Mar 2025

8/10 Good

Charlie, Muang Bang Phli

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close proximity to metro as well as Big Sight. Convenient for travel.
Stayed 3 nights in Apr 2025

6/10 Okay

Georgia

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to Tokyo Disneyland :)
Stayed 3 nights in Apr 2025

8/10 Good

Anne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - price and location

We enjoyed our stay here. The staff was helpful, the rooms were clean. The only draw backs were the temperature in the rooms cannot be controlled by your control in the room. It’s the same temperature in the whole hotel, so even though our room was too warm, we couldn’t adjust it. They have fans you can borrow, but it wasn’t enough. Also there’s no access to the balcony anymore. Something to do with the local police restricting access. We booked rooms with balconies because we wanted to have that option, so that was frustrating. But otherwise, this hotel was great. In the premium rooms with a clothes washer, the units are actually washer & dryer, so that was nice. But it does take a long time to wash & dry. I put like 10 pieces of clothing in and it took 5 hours and still wasn’t dry in the end. But the front desk provides detergent for you. We also used the luggage delivery service through the front desk. They filled out the forms for us and we paid them and our luggage was delivered to our Osaka hotel the next day. They also helped us order pizza one night. And the airport limo bus was a huge perk. We didn’t use the Disney bus because you have to book in advance and we needed to be there earlier than the first bus and weren’t sure when we’d leave, so it didn’t make sense for us. Was also a great location — 5 minute walk to 2 different train stations with a Lawson in the building and 7-11 across the courtyard. We would definitely stay here again.
Olympic Cauldron
Near Tokyo Big Sight
7-11 close by
View from 18th floor
Stayed 9 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at before our cruise from the Tokyo international cruise port. We also loved that we could take the airport limousine bus from Narita Terminal 1 to the hotel as this is one of the stops for the bus. We loved the breakfast buffet that was included with our room. Lots of variety and the items changed on our 2nd day so that we got the opportunity to try out some new breakfast items. Would definitely book again when we are cruising out of the Tokyo Port.

2/10 Terrible

Eli

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great experience

Very friendly and welcoming staff. They were extremely helpful as it was our first trip to Japan. Hotel is convenient location near convenience stores, and train station. Quiet area not in the middle of the city. Not walkable distance, have to train or taxi to busier areas. Room is small but that seems to be normal. Hotel also provided basic items for guests to use
Stayed 3 nights in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bob, Hercules

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Tokyo teleport station where you can take a free shuttle to the international cruise terminal.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and organized
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was good except for a phone call from front desk 7 hours later, in the middle of the night regarding their fail to charge me for taxes or something, and I was sound asleep after 24 hours of flying from my country in Central America. Needless to say that I wasn’t able to go back to sleep. On the other side, I got sick the next day and all the members from the front desk were outstanding going out of their ways to accommodate my needs of going to the hospital. So I didn’t sleep much but had a pleasant stay. The place could be cleaner, the restaurant was great and affordable, but hours of operation too limited. The breakfast buffet also great but pricey. It was conveniently located near 2 train stations, but it was far from the center, about an hour long to get to places of interest in public transportation. Other than the inexcusable midnight call, staff was really good and patient. I think I would stay somewhere closer to the center next time though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Langeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
My check in was good except for a phone call from front desk that I received in the middle of the night because they haven’t charged me for taxes or something, and I was sound asleep after 24 hours of flying from my country in Central America. Needless to say that I wasn’t able to go back to sleep, but otherwise, I got sick the next day and all the members from the front desk were outstanding going out of their way to accomodate my needs of going to the hospital. So I didn’t sleep much but had a pmeasnt stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed that everything you need is always nearby and that they offer shuttles to the airport and disneyland.
Stayed 7 nights in Dec 2024

8/10 Good

alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a complimentary shuttle to and from Tokyo disney, which we utilized once. The aiport limousine stops right outside the hotel and is by far the cheapest and quickest way to get to the airport. There was a train station and bus stop within 5 min walk, and we used both. The bus was cheaper than taking the train, because the train line near the hotel was not part of the subway system. You can still use your suica card, but the cost was almost triple when using the train to get home. It did take about 30 min on puclic transit to get to any activity we had planned. Overall, this was a conveniet, and safe hotel option.
Stayed 7 nights in Mar 2025