Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium bedding, down comforters, desk, blackout drapes
Front of property - evening/night
Property entrance
Elevator
Premium Exective Suite Room 2beds - Non-Smoking | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$78
Feb 9 - Feb 10

Explore the area

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3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Place, Tokyo Big Sight
    ‪3 min walk‬
  • Place, Tokyo Garden Theater
    ‪8 min walk‬
  • Place, Ariake Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(40 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room - Non-Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Economy Twin Room - Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room - Non-Smoking

8.2 out of 10
Very good
(20 reviews)
  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room - Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Economy Trundle Twin Room - Non-Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room - Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 447 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Premium Single Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Bayside Single Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Bayside Double Room - Non-Smoking

8.0 out of 10
Very good
(22 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

7.8 out of 10
Good
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Moderate Twin Room Non-smoking

  • Sleeps 2

Moderate Triple Room

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Double Room-Smoking

  • Sleeps 2

Standard Twin Room-Non-Smoking

  • Sleeps 2

Standard Twin Room-Smoking

  • Sleeps 2

Superior Twin Room-Non-Smoking

  • Sleeps 3

Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room-Non-Smoking

  • Sleeps 2

Economy Twin Room-Smoking

  • Sleeps 2

Universal Single Room-Non-Smoking

  • Sleeps 1

Universal Single Room-Smoking

  • Sleeps 1

Universal Twin Room-Non-Smoking

  • Sleeps 2

Universal Twin Room-Smoking

  • Sleeps 2

Deluxe Suite-Non-Smoking

  • Sleeps 3

Standard Suite-Non-Smoking

  • Sleeps 2

Deluxe Double Room-Non-Smoking

  • Sleeps 2

Deluxe Double Room-Smoking

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

Exective Suite-Non-Smoking

  • Sleeps 2

Premium Double Room-Non-Smoking

  • Sleeps 2

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3

Standard Double Room

  • Sleeps 2

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About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5-star hotel in Koto
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This 3.5-star property offers access to 2 meeting rooms and limo/town car service. Event facilities measuring 3800 square feet (353 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sotetsu Grand Fresa Tokyo - Bay Ariake has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,420 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 768 out of 1451 reviews
Rating 8 - Good. 442 out of 1451 reviews
Rating 6 - Okay. 170 out of 1451 reviews
Rating 4 - Poor. 50 out of 1451 reviews
Rating 2 - Terrible. 21 out of 1451 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anamul

Liked: Cleanliness, staff & service, amenities
Most of them
Stayed 2 nights in Oct 2025

10/10 Excellent

Gio

Stayed 3 nights in Oct 2025

10/10 Excellent

Anamul

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Anamul

Business traveler
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Oct 2025

4/10 Poor

Jane

Disliked: Cleanliness, amenities
We paid for a Premium Bayside Room with 2 twin beds. They said they don’t have any with 2 beds, only 1 double bed. If we wanted bayside with 2 twins we would have to pay an additional $90! They gave us a regular room with 2 beds on 9th floor. Very disappointing. Overlooking buildings. Rooms have a weird smell and are very small. Bathroom is smaller than cruise ship bathrooms. Bath towels are thread bare and hardly enough to dry a 124lb body! No safe in the room. Toilet paper is so thin it just breaks.
Stayed 1 night in Oct 2025

10/10 Excellent

Porze

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, great for our family of 4!
Stayed 6 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful & responsive. The airport limousine service was convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to train lines and shopping. Free shuttle to Disney. Bus pick up at property to airport.
Stayed 1 night in Oct 2025

8/10 Good

won suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2025

2/10 Terrible

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the Tokyo Bay area. The staff was supper helpful and the room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lilia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff! Free shuttle to Disney land and sea (need to book ahead of time). Great amenities bar!
Stayed 2 nights in Oct 2025

6/10 Okay

Jorge Luis

Traveled with partner
Liked: Cleanliness, amenities
I was not satisfied with the room space at all . I’m 6 1” and I barely fit in the bed with my wife
Stayed 13 nights in Oct 2025

8/10 Good

Hong Hwa Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, washer only, must go to laundry room to dry, breakfast has wide selection and softserve!
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We stayed 5 nights. Room was very good. Had a large fridge and microwave, very convenient. Housekeeping was excellent, reception was very helpful. Easy access to public transport.
Stayed 7 nights in Oct 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept hotel with efficient services. Small bed and small rooms.
Stayed 10 nights in Oct 2025

10/10 Excellent

Harshal

Stayed 8 nights in Jun 2025

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
The staff was exceptional! Super nice, friendly and helpful! Every time I had a question or concern, they addressed it quickly. Overall it is a clean hotel in a quiet area with 4 different train stations within a five to ten minute walk. It is a very new area and is among the most modern parts of the city! If you are looking for older Japanese culture I would suggest staying elsewhere! But if you like modern Japan; then this could be a good fit! I only had a couple of complaints with regards to the room and breakfast. First off the room looks a lot bigger in the pictures. But for Japan the size is good. The coffee maker in my room leaked like crazy! They sat it right next to the tv and it’s plug that is built into the cabinet it sits on! There was water everywhere! They also need to put sheer curtain on a set of rods behind the bedroom curtains. I wanted the view in the afternoon but not to have people in the hotel across the way to be seeing into my room! If this hotel got renovated it would be 5-stars all the way! The breakfast was just okay. It was nothing special. Overall I think it is a good hotel for the money.
Stayed 4 nights in Oct 2025

8/10 Good

Quang

Liked: Amenities, property conditions & facilities
Good customer service
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area that the hotel is in is wonderful, it’s quiet, clean and safe. The breakfast had huge selections each morning(6 night stay) and was constantly being replenished. The rooms, although small, had everything we needed. The free amenities were a great addition to the overall comfort of our stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great with many options. Only complaint is the bed was too firm and not very comfortable and the room was dated.
Stayed 2 nights in Oct 2025

6/10 Okay

KELVIN

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Room with balcony not accessible

Booked a room with balcony, disappointed that balcony is not accessible. Would not have booked a room with balcony if it cannot be accessed
Stayed 3 nights in Oct 2025

10/10 Excellent

Keavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helped to the best of their ability. Will be staying again when visiting Tokyo.
Stayed 8 nights in Sep 2025