Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

Choose dates to view prices

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Premium Deluxe Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Lobby
Elevator

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Laundry
$74
Sep 22 - Sep 23

Explore the area

View in a map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪3 min walk‬
  • Ariake Garden
    ‪9 min walk‬
  • Toyosu Market
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Premium Single Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 447 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Premium Bayside Single Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Economy Twin Room - Non-Smoking

8.0 out of 10
Very good
(18 reviews)
  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room - Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room - Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Twin Room - Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(31 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Premium Bayside Double Room - Non-Smoking

8.0 out of 10
Very good
(19 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room-Smoking

  • Sleeps 2

Moderate Twin Room Non-smoking

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

Exective Suite-Non-Smoking

  • Sleeps 2

Moderate Triple Room

  • Sleeps 3

Standard Double Room-Smoking

  • Sleeps 2

Standard Suite-Non-Smoking

  • Sleeps 2

Economy Twin Room-Non-Smoking

  • Sleeps 2

Deluxe Double Room-Non-Smoking

  • Sleeps 2

Premium Double Room-Non-Smoking

  • Sleeps 2

Standard Twin Room-Non-Smoking

  • Sleeps 2

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4

Deluxe Double Room-Smoking

  • Sleeps 2

Superior Twin Room-Smoking

  • Sleeps 3

Universal Twin Room-Non-Smoking

  • Sleeps 2

Deluxe Suite-Non-Smoking

  • Sleeps 3

Superior Twin Room-Non-Smoking

  • Sleeps 3

Economy Twin Room-Smoking

  • Sleeps 2

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3

Universal Single Room-Smoking

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Universal Single Room-Non-Smoking

  • Sleeps 1

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2

Universal Twin Room-Smoking

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3

Similar properties

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5-star hotel in Koto
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This 3.5-star property offers access to 2 meeting rooms and limo/town car service. Event facilities measuring 3800 square feet (353 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sotetsu Grand Fresa Tokyo - Bay Ariake has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1334 reviews
Rating 8 - Good. 398 out of 1334 reviews
Rating 6 - Okay. 155 out of 1334 reviews
Rating 4 - Poor. 45 out of 1334 reviews
Rating 2 - Terrible. 21 out of 1334 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very quiet, you do not hear any sounds from the city or transportation.
Stayed 1 night in Jun 2025

10/10 Excellent

Sundeep

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation option in Tokyo in terms of transport access,and services. Excellent focus on customer service, comfortable and clean rooms with amenities required for the stay. The views of the Ariake Bay were an added bonus.
Stayed 5 nights in May 2025

6/10 Okay

Aida

Traveled with family
Liked: Staff & service, amenities
The staff is great and attentive to their guests. Although, dusts around the tv, carpet is not clean thoroughly and no warm bidet.
Stayed 7 nights in May 2025

10/10 Excellent

Aunnoy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Layla

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff and good amenities.
Stayed 11 nights in May 2025

10/10 Excellent

Coraly Ocasio, Bridgeport

Stayed 7 nights in May 2025

10/10 Excellent

Long Feng

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! The hotel is in a calm, green area near the harbour, provides an excellent selection of amenities, and even has a self-service luggage storage room. Everything was clean and immaculate, and the room was spacious.
Stayed 3 nights in May 2025

8/10 Good

Clare

Stayed 14 nights in May 2025

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Arif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Iain

Stayed 26 nights in May 2025

6/10 Okay

Dennis

Liked: Amenities
Have a premium room on top floor 2004, good size but terrible smell. Safe deposit box did not work. Staff are helpful but cannot get rid of smell. Later on figure out it was from ventilation system, so turn off air conditioning and open windows helps.
Stayed 6 nights in May 2025

2/10 Terrible

Michael

Stayed 7 nights in May 2025

8/10 Good

Eliska

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Over all it was a great stay and I’d definitely return and recommend this hotel. Pros: -extremely clean everywhere -lots of free amenities like PJs, hygienic products, even hair brushes, toothbrushes, hair ties etc.. -we had a premium room which came with a foot massager that came in handy after long days of walking -there is a convenience store inside the hotel and about 4 more in close vicinity to the hotel -extremely close to 3 public transport stations -you can request a seat on a free Disney resort shuttle which will take you directly from the hotel to both of the park entrances (needs to be booked at reception in advance) -there were washing machine rooms on multiple floors of the hotel where you can wash and dry your clothes for small charge (make sure to bring 100 yen coins!) Cons: -despite being huge hotel catering to foreigners, most of the staff struggled to compose basic sentences in English. This made communication bit of a struggle and honestly sometimes it made us feel like we were being a nuisance to them even tho we tried our best to translate our requests to Japanese and be polite about it. -cleaning of the room was advertised to be done every 3 days automatically but our room did not get cleaned unless we requested it. It’s not a big problem but it’s confusing given the fact there were signs posted in the room advertising automatic cleaning service. -the metro pass is not valid for the train lines around the hotel, only valid ticket is Suica card
Stayed 5 nights in May 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little English spoken throughout the hotel...no Spanish. Italian or French...I tried all 3. The rooms are Very small, and that was for the superior room. Great location for the metro, and great value compared to downtown Tokyo. We enjoyed our evenings in a less crowded part of Tokyo with many restaurants in walking distance. Very extensive breakfast buffet.
Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bradi

Liked: Cleanliness, property conditions & facilities
Beautiful area
Stayed 6 nights in May 2025

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities
Was ok but hard to get the temperature good for me. No control over the AC but after getting a vent window open it cooled to an ok temp.
Stayed 1 night in Nov 2024

6/10 Okay

Lily

Stayed 1 night in Mar 2025

10/10 Excellent

Tess

Stayed 5 nights in May 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but has enough space for two people. The staff is very helpful from the moment I checked in. The check in and check out process is through a kiosk and the staff is here if you need any help. I liked how it was close to two different train stations and other shops.
Stayed 6 nights in May 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Staff very helpful, full amenities, store, restaurants, free toiletries and very clean. Rooms are small if you have 2 beds so plan accordingly. A family of 4 would be very tight.
Stayed 1 night in May 2025

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! We enjoyed our time and we would come back
Stayed 9 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo visit

Very enjoyable. Great location, Very scenic. Easy to get to and from
Stayed 3 nights in May 2025

6/10 Okay

Kelly

Liked: Staff & service
Stayed 1 night in May 2025