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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Welcome to our lobby, featuring a reception desk, comfortable seating, and stunning city views.
Relax in the stylish lobby with comfortable seating and decorative touches.
Contemporary architecture meets sleek entrance.
Two single beds with white linens, flat-screen TV, and a desk with a lamp and mirror.
Enjoy a drink at the hotel bar, where a long counter offers seating and a selection of bottles.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 201 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 282 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 169 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(157 reviews)
  • 169 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [Pure Wellness Room] Deluxe Triple

Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Double Room

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room With Sofa-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room -Non-smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Pure Wellness Room] Deluxe Twin Room With Sofa - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Twin Room With Sofa - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Run Of House

Premium bedding, down comforters, desk, blackout drapes

Run Of House

  • Sleeps 2
  • 1 Twin Bed

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  • Free WiFi
  • Air conditioning
  • Parking available
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4.5 out of 5, Wonderful, (3610)
$192 nightly
The price was $282
The price is $192 total
All taxes and fees included in total
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About this property

Hotel Sunroute Plaza Shinjuku

3.5-star hotel in Shibuya
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku features a full-service spa. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Sunroute Plaza Shinjuku has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1149 out of 1906 reviews
Rating 8 - Good. 578 out of 1906 reviews
Rating 6 - Okay. 125 out of 1906 reviews
Rating 4 - Poor. 27 out of 1906 reviews
Rating 2 - Terrible. 27 out of 1906 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, the staff were excellent, and the location was centrally located within walking distance to many areas of interest.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms at the hotel and found the queen bed room at bit on the small side but was clean and comfortable. Other room was a twin and for the extra room it had it was definitely worth the extra cost. Location was great for transport options and shops/food venues. Would recommend as an option.
Stayed 6 nights in Mar 2025

10/10 Excellent

Blas, IRVINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunroute hotel’s staff are great all of them were very friendly and helpful, entrance to metro station is literally next door (at right walking out from hotel, kind of hidden) across the street there is a food court, a coffee shop and a convenience store, great location to walk around, there is also a department store across the hotel, taking the escalator next to the metro station and crossing the pedestrian bridge.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ruth, Sammamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic find. Took the Narita Express from the airport to Shinjuku Station, then walked 2 blocks to the hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ross

Liked: Property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! We normally stay in Shibuya when we visit Japan, but we thought we’d try Shinjuku, and it’s awesome! Will probably come to this hotel again.
Stayed 7 nights in Apr 2025

8/10 Good

Kassidy

Traveled with family
Liked: Staff & service, amenities
This is a older property that is in a VERY CONVIENIENT area. The breakfast is good abd the staff helpfull but it is very worn. Have stayed there for the last 3 years, good price for shinjuku! Bathrooms are old and toilets consistantly leak from the base, maybe something to do with the prefab method of construction and age? Still recommend due to location. Would get room cleaned everyday because i think staff readjusts toilet so it sits better.
Stayed 9 nights in Mar 2025

10/10 Excellent

YONGSHENG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very near to Shinjuku and Yoyogi station. Across the road is Takashimaya. The staff were very friendly and helpful to our questions regarding Airport Bus services from their Hotel to airport.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
My Fuji in full view at level5
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sunroute is a nice convenient hotel to stay in Shinjuku. It is close to the train station, shopping and dining options. It is also close to a lot of points of interest.I will highly recommend this to traveler that goes to Tokyo.
Stayed 1 night in Apr 2025

2/10 Terrible

Chee Keung

Stayed 1 night in Apr 2025

8/10 Good

Gladys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it is close to subway and shops. Shuttle bus is right at the hotel to take you to the airport. The only thing missing is they don’t provide any water or juice like other hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

I stayed here only becos the airport limo bus stops and picks up. Huge hotel, staff are impersonal and want you to do self check in and out . Rooms are not cleaned unless you ask for the service . Too impersonal and large for my liking .
Stayed 2 nights in Apr 2025

8/10 Good

Mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful at check in and departure. The property was in a convent location, close to public transport which was handy to get around greater Tokyo area.
Stayed 6 nights in Mar 2025

10/10 Excellent

Francis

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 7 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process was simple and easy. Room amenities are good for the price. Room size is small for economy double. Assuming you’ll be walking around and touring the city all day, this likely isn’t an issue (it wasn’t for me). Location is perfect as it is a short walk distance from Shinjuku train station, as well as a walkable distance to all restaurants and bars. Limosine bus service also offered to/from Haneda Airport which is a major plus (not sure about Narita Airport). One minor issue (I’m being picky here) is there is no water station to refill your hydroflask/water bottle. That aside, definitely recommend!
Stayed 6 nights in Mar 2025

6/10 Okay

Alexis

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The Hotel Sunroute was just ok. The room wasn’t very clean and it was smaller than I was expecting, but we didn’t spend much time in the room anyways. The hotel definitely showed wear and tear on the walls and such. The staff was great but this hotel is definitely a hotel for tourists or tourist groups (as we saw many through our stay). Location was great with 2 major subway stations nearby. It’s also a short walk to downtown Shinjuku but it’s in a very quiet section of that area, as we experienced the loud nightlife in downtown Shinjuku. If you are looking for a more immersive Japanese experience, I would look elsewhere but this hotel was still a good choice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Awful awful awful

Very expensive for very little. Didn’t even clean our room. No coffee or tea in the room. You have to collect sachets from reception. A queen bed that definitely wasn’t queen size. Basically no service at all. Even breakfast was a mess. A hotel that has tried to cram too many people in and give them nothing in return. And at £280/night it’s just blatant profiteering. Location next to Shinjuku station was good, that’s about all you can say as a positive for the place. We previously stayed in Ginza (B Ginza) in a cheaper hotel which was much nicer, cleaner, friendlier, provided good service. Go stay there instead and use the transport system to come this way when you want to. The bar was closed, the restaurant is overcrowded at breakfast (queue for fifteen to twenty minutes to get a table). One or two staff were friendly, but that is them, not the hotel. Just don’t stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharlene, DEDEDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great area.
Stayed 3 nights in Mar 2025