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Hotel Sunroute Plaza Shinjuku

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Reception
Exterior detail
Premium bedding, down comforters, desk, blackout drapes
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪9 min walk‬
  • Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Takashimaya Times Square
    ‪11 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 201 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 282 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room with Sofa, Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room with Sofa, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 282 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(129 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room With Sofa-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room -Non-smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Sunroute Plaza Shinjuku

3.5-star hotel in Shibuya
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku features a full-service spa. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2799 square feet (260 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Sunroute Plaza Shinjuku has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This restaurant serves dinner only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 969 out of 1637 reviews" "
Rating 8 - Good. 512 out of 1637 reviews" "
Rating 6 - Okay. 107 out of 1637 reviews" "
Rating 4 - Poor. 25 out of 1637 reviews" "
Rating 2 - Terrible. 24 out of 1637 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Anahid

Traveled with group
Liked: Staff & service, property conditions & facilities
Wonderful location
Stayed 7 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great staff and very helpful. Good Food on site
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, Location . I am retired female and traveled to Tokyo by myself , I always felt safe and secure. Having never been to Tokyo before and this is my first time traveling by myself , I wanted the convenience and it not be a hassle of getting from and to the airport . Sunroute Hotel has the drop off and pickup limousine bus service to both Airports in Tokyo. Plus plus plus 😀 Everything I needed or wanted to do was within a 10 minute walk, convenient stores, malls, terminal stations and restaurants. There is so much to see and do just walking around Shinjuku. Look for Godzilla, National Parks, top floor of Government metropolitan building a 360 degrees viewing plus in the evening the building has a light show, Shinjuku lights up in the evening It is an amazing experience to take the subway and the hotel staff are there to help with maps and directions . Plus the front staff speak English . Yes I give this hotel 👍👍 and will stay there again plus recommend the hotel to my family and friends.
Stayed 6 nights in Oct 2024

6/10 Okay

Trevor

Traveled with family
Disliked: Staff & service, room comfort
Location is the only good thing.
Location 5 minute walk from the train station. Bed was so uncomfortable we couldn’t sleep.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margaret, Palatine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible to traon stations. Service excellent, very clean, nice bar
Stayed 5 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shachar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Dana

Traveled with family
Not as clean as I remembered. Odors in hallways
Stayed 1 night in Oct 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, in a fantastic location, easy access to Shinjuku station, the airport limousine bus also stops at this hotel. Will definitely stay here again on my next visit to Tokyo.
Stayed 9 nights in Oct 2024

10/10 Excellent

Sharron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. Very convenient, airport limousine to hotel vice versa. Very good.
Stayed 7 nights in Sep 2024

10/10 Excellent

isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in Tokyo? You cannot go wrong with this hotel excellent location close to everything. Trust me you will not regret it.
Stayed 9 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very enjoyable, helpful staff, great location
Stayed 4 nights in Oct 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent hotel, in the perfect location. Staff were incredibly helpful, hotel clean and tidy, laundry facilities perfect for what we needed. Really enjoyed our stay!
Stayed 3 nights in Oct 2024

8/10 Good

Sunil, Abbotsford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast buffet. The only issue was clean towels were left on the bathroom floor. Front desk staff attitude was it could have fallen from the towel rack, but that was not the case as it was all folded and left on the bathroom floor by the toilet. One of the front desk staff (female) was a bit abrasive with me. That said the rest of our visit was good.
Stayed 3 nights in Oct 2024

10/10 Excellent

suheeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Perfect area
Stayed 3 nights in Oct 2024

8/10 Good

maryjane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and train stations
Stayed 2 nights in Oct 2024

4/10 Poor

Janeen

Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Taryn, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, right near Shinjuku train station and its various shopping malls! Although it's very busy, it's still easy enough to navigate. Hotel check in and check out are all done via self-serve kiosks. At the elevators, there is also a station where you can obtain items like tea, various bathroom items etc. The room was quite spacious compared with other hotels we've booked which was nice, and the window opened. There is a kettle and fridge, no safe!? The TV shows you were the laundry facilities are located (on various floors) AND even shows which machines are in use and how much time is left! Very cool!
Stayed 5 nights in Oct 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities
Stayed 10 nights in Oct 2024

8/10 Good

Scott, Bel Air

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location with good service and amenities. Beds are a bit firm by western standards but typical for Japan. Had a pleasant two week stay again this time, I have used this hotel many times now and it’s reliably good.
Stayed 13 nights in Sep 2024

8/10 Good

PAUL, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, safe, friendliness and self service complimentary items in a bin located by the lobby’s elevators.
Stayed 10 nights in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice, clean. Great staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great service
Stayed 4 nights in Oct 2024