Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Property entrance
Premium bedding, down comforters, desk, blackout drapes
Bar (on property)
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Shibuya Crossing
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

Standard Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room, Non Smoking

  • 201 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room, Non Smoking

  • 282 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Single Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room With Sofa-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

Standard Triple Room -Non-smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

[Pure Wellness Room] Deluxe Twin Room With Sofa - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

Run Of House

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Hotel Sunroute Plaza Shinjuku

3.5-star hotel in Shibuya
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku features a full-service spa. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2799 square feet (260 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Sunroute Plaza Shinjuku has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1098 out of 1849 reviews
Rating 8 - Good. 577 out of 1849 reviews
Rating 6 - Okay. 121 out of 1849 reviews
Rating 4 - Poor. 28 out of 1849 reviews
Rating 2 - Terrible. 25 out of 1849 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Wyngail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Benny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in & Checkout was easy and fast. Hotel staff was amazing. If you are staying in shinjuku this is one of the most conveniently placed hotels in the area. Would definitely stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff are friendly and accommodating, hotel got all the essentials, very accessible to everything, will use the hotel again if I go back to Tokyo. The bus limousine is also a big plus👍
Stayed 4 nights in Feb 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sunroute Plaza was decent in size for 2 adults with 2 large luggages, 1 smaller luggage, and carry on bags. My room accomodations were two twin beds that were comfy after a long day of touring. Hotel Sunroute is within walking distance of Shinjuku Station. Easy to hail down a taxi if needed, and is a stop for the Airport Limousine (approximately 1 hour ride). Very clean hotel and friendly customer service. Definitely would recommend and stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transport.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here - excellent!
Stayed 1 night in Feb 2025

8/10 Good

CHI PONG

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Feb 2025

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a busy area but the rooms are quiet.
Stayed 5 nights in Feb 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo Visit

Stayed 3 nights in Feb 2025

10/10 Excellent

Diana, Melbourne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this location for easy drop off via the airport bus when we have our luggage. Rooms were clean and front desk staff were very helpful. Close to shops and train stations.
Stayed 5 nights in Feb 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s our 2nd time staying at this hotel. The location is good, close to Shinjuku station, which is one of the major stations in Tokyo. Lots of shopping opportunities around the area. Airport limousine has a bus stop here so it is very convenient to go to and from the airport.
Stayed 9 nights in Feb 2025

8/10 Good

Chi Ling Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, helpful staff, reasonable price
Stayed 3 nights in Feb 2025

10/10 Excellent

Krystin

Stayed 5 nights in Dec 2024

10/10 Excellent

Van

Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff so welcoming. Would recommend this place. Room a little small but can work. Bed was a little hard.
Stayed 4 nights in Feb 2025

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option with limo bus to and from airport

Just next to 1 of the train station exit. Near to all the shopping areas. Best was limo bus to airport is directly outside the hotel. As I was there free and easy, I took my time to take the train from airport to hotel which cost lesser than the limo bus. But for the convenient of many others, this is a very good option.
Stayed 2 nights in Feb 2025

10/10 Excellent

YAN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is convenient. Plenty of amenities for choose and take in lobby. Room was clean but dated. Need refurbishment.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ling Ling

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location as it was within walking distance of Shinjuku station with all the malls nearby
Stayed 5 nights in Jan 2025

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location.

Shelf check in and out is very easy and swift. A staff is there if any help is needed. Location is very near the station which is convenience. With Lawson and seven eleven convenience store nearby.
Stayed 3 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Stella K M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

We stay here everytime we come to Tokyo! Just love this hotel, its twin room is spacious and comfortable, suitcase can be put underneath beds. Location is convenient, right next to subway E line, walking distance to Shinjuku JR station.
Stayed 5 nights in Feb 2025