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Hotel The Celestine Ginza

4.0 star property

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Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Lobby
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Ginza Six
    ‪6 min walk‬
  • Tokyo Imperial Palace
    ‪20 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

  • 337 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

  • City view
  • 337 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

  • City view
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

  • City view
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room, Non Smoking

  • City view
  • 253 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

  • City view
  • 368 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

  • City view
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

  • 368 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Accessible Queen Room, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Queen Room, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

  • City view
  • 511 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Beds, Non Smoking

  • City view
  • 368 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Twin Room, 2 Beds, Non Smoking

  • 505 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Beds, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Beds, Smoking

  • 368 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room, Smoking

  • City view
  • 253 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Corner Twin Room 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room 2 Beds, Non Smoking

  • 337 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin Room 2 Beds, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room 2 Beds, Smoking

  • 337 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 1 Bed Queen

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior , 2 Beds , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Corner Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen , Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive , 2 Beds

Living area | 32-inch LCD TV with digital channels

Executive , 2 Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe , 2 Beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds , Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 2 Beds , Smoking , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2
  • 2 Twin Beds

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The price is $261
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includes taxes & fees
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About this property

Hotel The Celestine Ginza

4-star hotel in Ginza
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel The Celestine Ginza offers 104 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite parking is available (surcharge).

Hotel The Celestine Ginza has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3300 for adults and JPY 3300 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 553 out of 731 reviews
Rating 8 - Good. 141 out of 731 reviews
Rating 6 - Okay. 25 out of 731 reviews
Rating 4 - Poor. 7 out of 731 reviews
Rating 2 - Terrible. 5 out of 731 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Orlando

Stayed 4 nights in Jan 2025

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Rooms are small.
Stayed 3 nights in Jan 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot

Amazing place to stay, excellent room condition and morden. Great customer service.
Stayed 5 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant quiet hotel in good location. Staff were very attentive and bar restaurant lovely for drink or breakfast (very overpriced for dinner so did not eat there). Very clean and nice sized rooms (for Tokyo), but view from my room was extremely unattractive, looking out over a grubby alley and dirty roof and windows (7th floor). Not the hotels fault, but either ask for a room at the front or stay in a hotel with better views for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
NICE PLACE
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 5 nights in Dec 2024

10/10 Excellent

Nic

Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmad

Stayed 1 night in Dec 2024

10/10 Excellent

Suthirat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Hotel The Celestine Ginza. The room was clean, comfortable, and well-appointed, providing everything I needed for a relaxing stay. The location in Ginza is unbeatable—it’s a shopper’s paradise with plenty of high-end stores and amazing restaurants nearby. It was also incredibly convenient for getting around, with the train station just a 10-minute walk away. The staff went above and beyond to make our stay memorable. They were friendly, attentive, and always willing to assist with our questions, whether it was about shopping, making restaurant reservations, or organizing transportation. Their hospitality truly stood out. I highly recommend this hotel to anyone visiting Tokyo!
Stayed 2 nights in Dec 2024

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Musaad

Liked: Amenities
Friendly staff clean and will maintained property. The facilities inside the room is top class. My only concern is the size of the room as the entrance and the bathroom takes exactly half the size of the room which leaves little space to arrange the luggage specially if you have too many pieces like me.
Stayed 11 nights in Nov 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and very clean. It was very well located near by great shopping and near public transportation. Would definitely stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great GINZA Hotel

This hotel is great, you are just at the edge of all the busy areas so you are able to relax in peace when you are in your hotel room. I would recommend it to anyone who is staying in the GINZA area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellently positioned in Ginza. The room was comfortable but a bit small. The bathroom was good. The bar had a fantastic view. The dining option was very expensive- we didn’t indulge.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and confortable well services hotel with everything you need and extremely helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Brianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but not as nice as other Celestine properties
Stayed 3 nights in Oct 2024

8/10 Good

Demecco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice but the highlight was definitely the staff. They were so kind and welcoming! I’d stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Oct 2024

10/10 Excellent

Idalmis, MIRAMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very attentive and caring. Property is well taken care off. Everything was on point. Walkable distance to Ginza shops. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

yumi

Liked: Staff & service, amenities, property conditions & facilities
Efficient way of using space and hotel employees.
Stayed 2 nights in Oct 2024

6/10 Okay

Xiao hang

Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

4/10 Poor

Josh

Disliked: Cleanliness
This hotel feels quite tired and outdated. A bit grubby in places
Stayed 1 night in Oct 2024