8/10 Good
Ross
Traveled with family
Sep 19, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of Ginza. A very short walk to countless bars, restaurants and shops. At night we found all of our rooms very quiet and comfortable. We opted for superior corner twin rooms, which were worth the extra cost. They were spacious by European standards and were immaculate and had every facility you could ever want. Housekeeping standard was very high. Breakfast is served on the 14th floor and is essentially 3 choices. The quality is very high and all the staff are very kind. If you are staying there for more than a few nights it can be slightly repetitive. One thing to note is that we were provided with a “welcome free drink” voucher each to use in the upstairs bar. When we had our drink (which was very nice) the bartender asked us if we would like another drink before he closed. We all had another drink and then when the bill came we had been charged a cover charge each, despite being hotel guests. We found that quite unusual to be charged to drink at your own hotel bar.
Ross
Stayed 4 nights in Sep 2024