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Hyatt Regency Tokyo

4.5 star property

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Photo gallery for Hyatt Regency Tokyo

Regency, Suite | In-room safe, desk, laptop workspace, blackout drapes
Sauna, hot tub, body treatments, body scrubs, facials, 8 treatment rooms
Studio, 1 King Bed, Park View | In-room safe, desk, laptop workspace, blackout drapes
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Yoyogi Park
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Studio, 1 King Bed, Park View

Studio, 1 King Bed, Park View | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Park View

  • 517 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Park View

Deluxe Room, 2 Twin Beds, Park View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Free toiletries, hair dryer, bathrobes, slippers

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Park View, Corner

Studio, 1 King Bed, Park View, Corner | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Park View, Corner

  • 689 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed (Club Access)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | In-room safe, desk, laptop workspace, blackout drapes

Regency, Suite

  • 764 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access) | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Club Access)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Club Access)

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 2 Twin Beds (Club Access)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Atrium, Suite

Atrium, Suite | In-room safe, desk, laptop workspace, blackout drapes

Atrium, Suite

  • 1206 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite (Ambassador)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Ambassador)

  • 861 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Park view

Room, 1 King Bed, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Park View

  • 355 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (High Floor)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Park View

Room, 2 Twin Beds, Park View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

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Exterior

Keio Plaza Hotel Tokyo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (2102)
The price is $453
per night
$499 total
includes taxes & fees
Mar 25 - Mar 26
Keio Plaza Hotel Tokyo

About this property

Hyatt Regency Tokyo

Hotel in Shinjuku
5 restaurants, a full-service spa, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and a business center.
Hyatt Regency Tokyo offers 712 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
Hyatt Regency Tokyo features a full-service spa and a fitness center. Dining is available at one of the hotel's 5 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center. This luxury hotel also offers spa services, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Regency Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caffè - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare.
Jade Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
SHINJUKU NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TeppanyakiGrill byNADAMAN - This restaurant serves lunch and dinner. Open daily.
SushiBarSHIMIZU byNADAMAN - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,807 per person
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Caffè
  • Jade Garden
  • SHINJUKU NADAMAN
  • SushiBarSHIMIZU byNADAMAN
  • TeppanyakiGrill byNADAMAN

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4807 per person
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Hyatt Regency Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in a great location
Excellent location, with comfortable rooms. The staff was extremely helpful, and the attentiveness was excellent.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jie

Stayed 3 nights in Oct 2024

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service
Quiet business location but hotel lobby was under renovation, so the hotel lobby was loud, noisy and we could not enjoy the lobby area and beautiful chandeliers. One night, we lost electricity for approximately 2 hours. The hotel employees were friendly and helpful.
Stayed 6 nights in Sep 2024

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was great and the service was exceptional. It may be a personal thing, but I didn’t like that I couldn’t find coffee anywhere until after 8am. I was surprised that room service didn’t provide coffee prior to 8am.
Stayed 2 nights in Sep 2024

8/10 Good

Larry, League City

Traveled with partner
Liked: Cleanliness, staff & service
Excellent food at restaurants. Very responsive staff. Large renovation project underway that resulted in closure of some restaurants. Also, tarp covered portion of first floor. Room rates should have been reduced due to inconvenience or customers should be informed of project work so that could be taken into consideration before selecting hotel.
Stayed 5 nights in Sep 2024

6/10 Okay

Sharlie

Traveled with family
Liked: Staff & service
Not likely to return. Great location. The staff were very cordial and the room was spacious, but the room was quite dated and the A/C was noisy. The bathroom in the room was also dirty upon arrival. Unfortunate as we typically enjoy Hyatt experiences. It should also be noted that there were ongoing renovations in the lobby of the hotel in August 2024 - this didn’t affect the stay, but we were only notified after booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurence

Stayed 1 night in Aug 2024

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, best service
Stayed 4 nights in Aug 2024

4/10 Poor

Suzanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Vincent

Traveled with family
Liked: Cleanliness, staff & service
The hotel was under renovation, we couldn't access to the restaurant. The hotel room was mediocre, musty and old. The bathroom was also outdated. The staff was nice, polite and helpful.
Stayed 5 nights in Sep 2024

6/10 Okay

Ani

Traveled with family
Liked: Staff & service
Property was ok because it was under construction and the lobby area wasn’t at its best
Stayed 3 nights in Aug 2024

8/10 Good

Serena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big and staff member were super helpful and attentive.
Stayed 6 nights in Aug 2024

6/10 Okay

Nabaa

Stayed 6 nights in Aug 2024

10/10 Excellent

Qing Lu

Stayed 4 nights in Jul 2024

8/10 Good

Fengjuan

Traveled with family
Liked: Cleanliness, staff & service, amenities
the hotel facility is very old
Stayed 4 nights in Aug 2024

8/10 Good

Maggie

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great. Although the hotel is under renovation, all places are clean and quiet. It i
Stayed 9 nights in Aug 2024

2/10 Terrible

Rich

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Afraid this hotel needs it's renovation asap Corridor, room smelt of age, many rooms were being aired also on the walk to ours so not a good sign, the building is also odd, a faded, unremarkable business hotel from the 80s it seems
Stayed 2 nights in Aug 2024

10/10 Excellent

Esra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cafe had the most amazing higher quality buffet breakfast. Also great for dinner. Hotel is 15 minute walk from shopping area. Subway stop below hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 in Tokyo
Hotel at time of visit was under construction in the lobby. The staff was very kind and professional. Housekeeping did great. Location is right on the O metro line and quick to get around with no need to step into the rain. Most sites other than the park require a ride away from the hotel. The rooms are clean but dated and need freshening up. The rooms HVAC does not keep it US cold. The last two days the room was warm not cool or cold. First two days it was cool not cold.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and dated hotel in an ok location
Stayed 4 nights in Jul 2024

6/10 Okay

Ikuko

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was average and not worth the cost. Only half the staff were polite and helpful. We stayed here during the 5.0 earthquake and no one blinked an eye. They told us to go back to our room. Not very comforting when you aren’t from Japan and have never been in this situation.
Stayed 4 nights in Aug 2024

8/10 Good

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from Shinjuku Station, very clean, nice staff and hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Ernani, Teaneck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Highly recommend getting the breakfast option. Hands down a great value!!
Stayed 7 nights in Jul 2024