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Hyatt Regency Tokyo

4.5 star property

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Photo gallery for Hyatt Regency Tokyo

Lobby lounge
Studio, 1 King Bed, Park View | 1 bedroom, in-room safe, desk, blackout drapes
Front of property
Studio, 1 King Bed, Park View | Park view
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Housekeeping
$314
Sep 23 - Sep 24

Explore the area

View in a map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023
  • Shinjuku Gyoen National Garden
    ‪18 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed, Park View

Studio, 1 King Bed, Park View | 1 bedroom, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Park View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Park View

8.4 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | City view

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(15 reviews)
  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Park View, Corner

Studio, 1 King Bed, Park View, Corner | 1 bedroom, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Park View, Corner

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Club Room, 1 King Bed (Club Access) | 1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed (Club Access)

8.4 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | 1 bedroom, in-room safe, desk, blackout drapes

Regency, Suite

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Club Access)

Club Room, 2 Twin Beds (Club Access) | 1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds (Club Access)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(25 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Atrium, Suite

Atrium, Suite | 1 bedroom, in-room safe, desk, blackout drapes

Atrium, Suite

  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite (Ambassador)

Suite (Ambassador) | 1 bedroom, in-room safe, desk, blackout drapes

Suite (Ambassador)

  • 1206 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Park View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hyatt Regency Tokyo

4.5-star hotel in Shinjuku
5 restaurants, a full-service spa, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and massage/treatment rooms are onsite.
Hyatt Regency Tokyo offers 712 accommodations with espresso makers and safes. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
Hyatt Regency Tokyo features a full-service spa and a fitness center. Dining is available at one of the hotel's 5 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Regency Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Crossroads Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
NineteenEightyLoungeBar - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Jade Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
SHINJUKU NADAMAN - This fine-dining restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 5,000 for adults and JPY 2,500 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Crossroads Kitchen
  • Jade Garden
  • NineteenEightyLoungeBar
  • SHINJUKU NADAMAN

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 9488 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 2500 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9488 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Hyatt Regency Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and overall hotel was amazing, spacious, and clean. The staff was so kind and always more than willing to help. The train stations are super convenient and accessible. Excellent stay overall!
Stayed 6 nights in May 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff. Conveniently located next to a train station as well.
Stayed 3 nights in May 2025

10/10 Excellent

david

Stayed 3 nights in May 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensational location in Shinjuku. Park nearby. Restaurants, shopping. Pricy, but great accommodation.
Stayed 3 nights in May 2025

10/10 Excellent

Jenny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our corner room with park view! It was great for our family of four. Hyatt Regency Shinjuku is newly renovated, the room we stayed in was pretty much brand new. Staff were super friendly and nice! We would definitely come back again!
Stayed 4 nights in May 2025

4/10 Poor

Jonathan

Stayed 4 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Spacioo
Stayed 1 night in May 2025

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service excellent with abolutely no fuss.
Stayed 7 nights in May 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff. The access to Shinjuku station makes it very easy to navigate Tokyo. We liked it so much that we already rebooked.
Stayed 4 nights in May 2025

8/10 Good

Robin Tobias, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely looking hotel, fantastic lobby, staff were brilliant. Room was comfortable, beds really good. However, the hotel has really poor soundproofing, which meant loads of bangs, thumps, and other noise throughout the night - which really lets it all down.
Stayed 6 nights in May 2025

8/10 Good

RUMINDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Yanling

Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wonderful hotel I will recommend to my friends and family.
Stayed 1 night in May 2025

8/10 Good

Christopher

Stayed 3 nights in Apr 2025

10/10 Excellent

Morakinyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

DANIEL, Frisco

Traveled with family
Liked: Cleanliness, amenities
The hotel is very nice. Our only issue was that we requested a room for 3 people, when we arrived the room we were assigned had only 2 twin beds and no space for an extra bed. When we went down to the reception desk to present our issue we were told that they would set up an extra bed in the room. We told them there was no space and if they were able to fit an extra bed there would be no space to maneuver inside the room. There only offer was to upgrade us to a suite and charge us $450 additional dollars for our 2 night stay. We declined. They set up the extra bed. We had to climb over the extra bed to be able to access the bathroom. We managed but it is definitely NOT what you expect from a Hyatt Regency.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurinda

Traveled with group
Liked: Amenities
Staff were friendly and attentive, was very clean, close to station so easy to get around.
Stayed 11 nights in Apr 2025

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was great, I just wish the restaurants stayed open a little later. It was clean, the staff was great. We were able to store our bags for 3 days till we got back from Osaka.
Stayed 1 night in Apr 2025

6/10 Okay

Vijitha

The view
Stayed 4 nights in Apr 2025

8/10 Good

Leo, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay at the Hyatt.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Stayed 4 nights in Mar 2025

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property, unfortunately I booked two rooms and one was not ready at the time of check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Nelumka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. Staff were exceptional. We always felt taken care of from the time we stepped off curbside. I would stay here again.
Stayed 1 night in Apr 2025