Imperial Hotel, Tokyo

5.0 star property

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Photo gallery for Imperial Hotel, Tokyo

Bakery counter with an assortment of fresh pastries, pies, and bread.
Relax in comfort with a large bed, nightstand, and city view.
Enjoy city views from the large window, relax in the seating area with sofa and armchairs, and unwind in comfort.
Stunning lobby with a grand staircase, ornate chandelier, and decorative sculpture.
Relax by the pool in a spacious lounge area with a bathtub and seating.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪9 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Tower Building High Floor Standard Double, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 1130 sq ft
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 1066 sq ft
  • Sleeps 4
  • 4 Twin Beds

Main Building Junior Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

8.8 out of 10
Excellent
(3 reviews)
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Tower Building, Premier Twin, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

  • 452 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Suite King

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 1238 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite King

  • 1238 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Park View Double

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Tower Building, Standard Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Junior Suite Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Park view
  • Sleeps 5
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 1130 sq ft
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 710 sq ft
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Twin

9.2 out of 10
Wonderful
(35 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe King

10.0 out of 10
Exceptional
(13 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 775 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior Twin

9.2 out of 10
Wonderful
(30 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior King

9.0 out of 10
Wonderful
(40 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Building, Standard Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 320 sq ft
  • Sleeps 2
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2

Main Building Regular Floor Deluxe Twin Room Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3

Main Building Regular Floor Junior Suite Twin Non Smoking

  • Sleeps 3

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2

Main Building Regular floor Superior Room

  • Sleeps 2

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2

Main Building Regular Floor Superior Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 2

Main Building Regular Floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2

Main Building Regular Floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2

Tower Building High Floor Standard Twin Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4

Tower Building High Floor Standard King Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

Main Building Imperial Floors Junior Suite

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Standard King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 3

Tower Building High Floor Premiere Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Main Building Grand Chef Snoopy Room

  • Sleeps 2

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Standard King Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Main Building Regular Floor Family Connecting Room

  • Sleeps 4

Main Building Imperial Floors Deluxe Two Double Bed Suite

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building Premiere Twin Non Smoking

  • Sleeps 3

Tower Building Standard Twin Non Smoking

  • Sleeps 2

Tower Building Standard King Non Smoking

  • Sleeps 2

Tower Building 2 Twin Family Non Smoking

  • Sleeps 5

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About this property

Imperial Hotel, Tokyo

Tokyo hotel connected to a shopping center, steps from Hibiya Park
This hotel features 8 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, 2 coffee shops/cafes, and a sauna are onsite.
Imperial Hotel, Tokyo offers 918 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool and an indoor pool, Imperial Hotel, Tokyo provides a hot tub and a sauna. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center, 7 meeting rooms, and limo/town car service. Event facilities measuring 344 square feet (32 square meters) include a conference center. This family-friendly hotel also offers a 24-hour fitness center, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service. Onsite parking is available (surcharge), along with a car charging station. The property offers extended parking privileges to guests.

Imperial Hotel, Tokyo has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Les Saisons - This fine-dining restaurant specializes in French cuisine. Reservations are required.
The Imperial Viking Sal - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Kamon - This fine-dining restaurant serves lunch and dinner. Open daily.
Nakata - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Old Imperial Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kamon
  • Les Saisons
  • Nakata
  • Old Imperial Bar
  • The Imperial Viking Sal

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (344 square feet of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 31 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1012 out of 1171 reviews
Rating 8 - Good. 116 out of 1171 reviews
Rating 6 - Okay. 23 out of 1171 reviews
Rating 4 - Poor. 12 out of 1171 reviews
Rating 2 - Terrible. 8 out of 1171 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous hotel, which made it a bit impersonal (the only comparator I have is the giants in Las Vegas) but staff were friendly and helpful. Room was lovely, although a little dated, particularly the bathroom. Comfy bed, excellent location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were extremely nice and helpful. Highly recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for business purpose to Tokyo We stayed at the main building and got upgraded to the junior suites The services are impeccable! The front desk was super efficient , concierge was super helpful and nice. The junior suites are large and spacious, bed is very big and comfortable. The furniture in the room is a bit outdated - but I think it adds some character to the room. Everything is super clean and well maintained This is a true 5 star hotel - Highly recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities
Frank Lloyd Wright-inspired architecture. Japanese-culture-inspired courtesy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff fantastic!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable in every conceivable way

The Imperial Hotel was so wonderful! The rooms are comfortable, especially after a long day of travel. The amenities are generous, and the staff so helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property with many dining options (also for children) and friendly staff. Rooms and hotel are a bit worn down and need a renovation to keep a 5-star standard.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, and beautiful hotel. Shiatsu in room massage was incredible. Had the girl come twice. Sauna and pool is outdated, but otherwise a nice stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

QUAN

Traveled with family
Liked: Amenities
A very classic property that we would love to stay at again every time when we visit Tokyo moving forward.
Stayed 1 night in Dec 2024

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and wonderful property
Stayed 3 nights in Apr 2025

10/10 Excellent

motoko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, superior service standards, great facilities and location. Highly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Alaa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good, a bit too old!
Stayed 4 nights in Mar 2025

10/10 Excellent

Roz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas Hugh

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was exceptional! Lots of dining option & shopping without leaving the Hotel. Beautiful facility!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Stayed 3 nights in Mar 2025

10/10 Excellent

Glenn

Liked: Property conditions & facilities

Perfect Tokyo Visit

Wonderful experience
Stayed 6 nights in Mar 2025

10/10 Excellent

Sachiko

Stayed 3 nights in Mar 2025

10/10 Excellent

EOIN

Stayed 4 nights in Mar 2025

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual the location is the best. Always feel comfortable with your staffs and relaxing place to stay. Thank you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

6/10 Okay

Jacqueline

Stayed 3 nights in Feb 2025

10/10 Excellent

Josef, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY great service!!
Stayed 1 night in Mar 2025

8/10 Good

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The hospitality and staff were beyond my expectations. It was remarkable how welcome they make you feel. Why I giving only 4 star. The breakfast voucher system didn't work well for us and our child. I did get confused a couple time when I bring them and they give me different answers to how to provide them. The room was beautiful, but definitely small. The rooms were a bit dated but kept up to amazing standards. I would recommend this to my friends and family.
Stayed 3 nights in Mar 2025