Keio Plaza Hotel Tokyo Premier Grand

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Down comforters, minibar, in-room safe, individually decorated
40-inch flat-screen TV with satellite channels, TV, tablet
Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast | Down comforters, minibar, in-room safe, individually decorated
40-inch flat-screen TV with satellite channels, TV, tablet
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪3 min walk‬
  • Shinjuku Central Park
    ‪5 min walk‬
  • Isetan Department Store Shinjuku
    ‪14 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Premier Grand - Superior King with the Club Lounge Access and Breakfast

9.8 out of 10
Exceptional
(10 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite with the Club Lounge Access and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Premier Grand - Suite Family with the Club Lounge Access and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Keio Plaza Hotel Tokyo Premier Grand

5-star hotel in Shinjuku
11 restaurants, a full-service spa, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, 3 coffee shops/cafes, and self parking.
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, THE SKY SALON. The spa is open daily.
Keio Plaza Hotel Tokyo Premier Grand features a full-service spa and a fitness center. Dining is available at one of the hotel's 11 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and a vending machine. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2020.

Keio Plaza Hotel Tokyo Premier Grand has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
スーパーブッフェ グラスコート - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
フレンチ&イタリアン デュオ・フルシェット - This restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.
鉄板焼 やまなみ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • スーパーブッフェ グラスコート
  • フレンチ&イタリアン デュオ・フルシェット
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Full-service spa
  • Gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 47 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 398 out of 499 reviews" "
Rating 8 - Good. 72 out of 499 reviews" "
Rating 6 - Okay. 13 out of 499 reviews" "
Rating 4 - Poor. 9 out of 499 reviews" "
Rating 2 - Terrible. 7 out of 499 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Tokyo.
We booked a room situated on the Premier level and were extremely happy that we did. We enjoyed all the benefits that came with the Premier level including the larger room, food and beverage and the access to the higher level lounges. The staff were very friendly and helpful. The location of the hotel is in a quiet neighborhood but easy has easy access to transportation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon, Waterlooville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location. Very clean, friendly and helpful staff. Great selection of food and drinks in the lounge. Can’t wait to go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tomas

Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with attention to every little detail. The staff is super friendly and helpful and the room was great. Make sure that you have a reservation at any of the many restaurants, otherwise you will be out of luck. Walking distance to many train lines.
Stayed 5 nights in Oct 2024

6/10 Okay

Glen

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
you would expect car access to be polite and cordial and treating patrons accordingly since you’re paying for Club access but that is not the case. Club manager was not very friendly and kept asking for my Club access card even though he had seen me a few times before . my family arrived a few days later he acted as though he didn’t even know me when I was checking them in. Unfortunately don’t think the Club access is really worth it for this hotel. the people checking you in did not go over club access amenities and i had to earnestly search for what club really included.
Stayed 5 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
Very comfortable hotel in a great location within a sheet walk to train stations, restaurants and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Amazing experience at this hotel. It was clean, safe she the staff, friendly. There were laundry facilities and the light show was spectacular. Only negative was that the pool was out of commission which we didn’t k ke until we arrived.
Stayed 4 nights in Sep 2024

10/10 Excellent

Leslie, Squamish

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
From arrival to departure we had a 5 star experience! We stayed on the Club floor and enjoyed exceptional service from the helpful, knowledgeable staff. Service and restaurant recommendations in the area were wonderful. The room was comfortable, and had a great view. We will return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with awesome service. Beautiful and spacious room with great amenities.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very comfortable (Club floor) very clean and excellent staff. Highly recommended.
Stayed 6 nights in Sep 2024

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

David Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time when I visit Tokyo/Shinjuku again, I will definitely stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay
Stayed 12 nights in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable hotel
The premier grand rooms are modern, spacious and comfortable, the bathroom is large and well equipped. These rooms have access to the club lounge and reception area on the 45th floor. The lounge is good but limited in its offerings. Breakfast is good. Evening canapés are ok but the choices are fairly limited. The hotel is is huge and located about 10 minutes walk to shinjuko station and shopping area. There are restaurants within the hotel complex and a few fairly unexciting shops. My guide described the hotel as’ old but very reputable.’ The premier grand rooms are great; sure about the standard rooms.
Stayed 6 nights in Sep 2024

10/10 Excellent

sheida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Sep 2024

10/10 Excellent

Elmer Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and welcoming and very helpful place is very beautiful and amazing view and everything is close by
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premier floor is excellent
After reading all the reviews, stayed at the premier floor which gives access to the premier lounge. Lounge had great breakfast, made to order eggs, variety of breakfast items. Rooms and service was excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in a good location for the subway. The staff service was brilliant as was the Executive Lounge and the quality of the food. Gym and Pool were of a high standard. I will definitely stay here again when I go back to Tokyo.
Stayed 6 nights in Jul 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Premiere Grand rooms and it was well worth the price for hospitality services and amenities. All of the staff at the Premier Club were kind and gracious.
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but need improvement
A good stay and the hotel services are good except for the insufficient washing machines and poor wifi.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kai

Stayed 6 nights in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024