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Keio Plaza Hotel Tokyo Premier Grand

5.0 star property

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40-inch flat-screen TV with satellite channels, TV, tablet
40-inch flat-screen TV with satellite channels, TV, tablet
Exterior
Lobby lounge
Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Grand - Superior King with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(14 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite King with the Club Lounge and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Keio Plaza Hotel Tokyo

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2423)
$437 nightly
The price was $485
The price is $437 total
All taxes and fees included in total
Keio Plaza Hotel Tokyo

About this property

Keio Plaza Hotel Tokyo Premier Grand

5-star hotel in Shinjuku
11 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include 3 coffee shops/cafes, coffee/tea in a common area, and a seasonal outdoor pool.
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Keio Plaza Hotel Tokyo Premier Grand features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 11 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a library, a vending machine, and multilingual staff. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2020.

Keio Plaza Hotel Tokyo Premier Grand has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
スーパーブッフェ　グラスコート - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
フレンチ＆イタリアン　デュオ・フルシェット - This restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.
鉄板焼　やまなみ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
和食　かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司　久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • スーパーブッフェ　グラスコート
  • フレンチ＆イタリアン　デュオ・フルシェット
  • 和食　かがり
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 47 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 19 to September 28
Pool access available from 9:00 AM to 7:30 PM
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 472 out of 584 reviews
Rating 8 - Good. 80 out of 584 reviews
Rating 6 - Okay. 15 out of 584 reviews
Rating 4 - Poor. 9 out of 584 reviews
Rating 2 - Terrible. 8 out of 584 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Shinjuku! Train station is across the street, variety of restaurants on site and a wonderful view of the city!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anh, Southlake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was great with lots of rehreshment options and nice views! Everyone was so nice! The food was great!
Stayed 2 nights in Mar 2025

6/10 Okay

Chee Keong Rob

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

A little disappointed

Having stayed 5 times in this hotel. This recent stay was a disappointment.Club lounge staff for cocktail was not friendly. We went 8 minutes before closing and were told it’s closed . The staff takes more than 10 mins to find our suitcases in the storage caused us to miss out airport transfer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hôtel was one of the nicest I e ever stayed at. I’ve been to many Ritz hotels and this Hôtel supersedes that and it’s less costly. Tokyo is amazing!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Haywood Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Juvy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Montana

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff with gorgeous views of Tokyo
Stayed 2 nights in Feb 2025

10/10 Excellent

Firouzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unmatched location service

Keio Plaza Hotel in Tokyo is an example of a perfect hotel. It consist of two tall towers ( 47 stories). The view of Tokyo on top floors is breathtaking. If you book their premier category you have access to an extensive breakfast buffet and a massive lounge with best appetizers and drinks on certain hours.our room was spacious and comfortable with a perfect bathroom and view. Location is perfect and hotel employees always greet and take care of you as you enter the premises The level of service that we experienced was unmatched to any other hotel that we have ever been
Stayed 3 nights in Feb 2025

10/10 Excellent

James, NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were a great size.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in club room, a large room with great views.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel. Will stay here again and make sure you try the sushi restaurant!
Stayed 1 night in Jan 2025

10/10 Excellent

Kudzani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, facilities staff
Stayed 3 nights in Jan 2025

10/10 Excellent

ai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility! It is so convenient for shopping and dining.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this wonderful property on the quiet side of Shinjuku Station. A nice buffet breakfast was included in our stay, and we had a view of the Government Building next door which was lit up at night. Room was comfortable and clean. We were on one of the executive levels, which gave us access to an excellent club area. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine, Ashgrove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay at, particularly the premier grand suites with so much included. Everything felt so luxurious and comfortable and the food in all of the restaurants is excellent. I will note that there was no where in the room to hang your towels, which was odd, so we to get fresh ones everyday. And the laundry is not great at all. The machines don’t work well and the dryers are absolutely hopeless.
Stayed 4 nights in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved the access to the club room. Good for breakfast and afternoon tea.
Stayed 6 nights in Dec 2024

10/10 Excellent

Philip, Killara

Liked: Staff & service, property conditions & facilities
The premier grand room that we stayed in was roomy and nicely refurbished. The Lounge is spacious, well staffed, food and drink choices are great.
Stayed 2 nights in Dec 2024