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Kimpton Shinjuku Tokyo by IHG

5.0 star property

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Exterior
Interior
Rooftop bar, alfresco dining, open daily
Studio Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Rooftop bar, alfresco dining, open daily

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
3 CHOME-4-7 NISHISHINJUKU, Tokyo, 160-0023
  • Shinjuku Gyoen National Garden
    ‪16 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Shibuya Crossing
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed (Essential High Floor Walk-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential High Floor Walk-In Shower)

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Essential High Floor)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Essential High Floor)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Essential High Floor)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential High Floor)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Additional Living Area)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed (Additional Living Area)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Additional Living Area High Floor)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed (Additional Living Area High Floor)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Essential Walk-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential Walk-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Essential Walk-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Essential Walk-In Shower)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite, 2 Twin Beds (Luxury Bath View)

Studio Suite, 2 Twin Beds (Luxury Bath View) | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 2 Twin Beds (Luxury Bath View)

  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite, 2 Twin Beds

Studio Suite, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 2 Twin Beds

  • 581 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed (Luxury Bath View)

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed (Luxury Bath View)

  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Top Floor)

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Essential)

Premium bedding, down comforters, minibar, in-room safe

Room (Essential)

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds (Essential)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Essential)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Shinjuku Tokyo by IHG

5-star hotel in Shinjuku
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and 24-hour room service are onsite.
Kimpton Shinjuku Tokyo by IHG offers 130 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Tokyo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Kimpton Shinjuku Tokyo by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Jones Cafe | Bar - This café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
District - This brasserie specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
86 - This rooftop bar specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,325 for adults and JPY 6,325 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 86
  • District
  • The Jones Cafe | Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Shopping
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6325 for adults and JPY 6325 for children
  • Self parking fee: JPY 4000 per day (in/out privileges)
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Shinjuku Tokyo
Kimpton Shinjuku Tokyo by IHG Hotel
Kimpton Shinjuku Tokyo by IHG Tokyo
Kimpton Shinjuku Tokyo an IHG Hotel
Kimpton Shinjuku Tokyo by IHG Hotel Tokyo

Kimpton Shinjuku Tokyo by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 432 out of 527 reviews
Rating 8 - Good. 55 out of 527 reviews
Rating 6 - Okay. 26 out of 527 reviews
Rating 4 - Poor. 12 out of 527 reviews
Rating 2 - Terrible. 2 out of 527 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The convenient location was wonderful as was the staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Megan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic hotel in the midst of one of the best areas in Tokyo. Staff was very friendly and helpful with recommendations and getting rides arranged. Social happy hour was great! Would definitely stay again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Adrienne, Sanger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal and the hotel is close to a variety of shopping and dining experiences as well as the public transportation. Definitely will be staying here again on my return trip to Tokyo.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms. Excellent service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah Beth

Wonderful property! Staff was fantastic and room was very comfortable
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and very personable. They helped us book an incredible dinner and helped with every question we had. The hotel is beautiful and an easy 10 min walk from the train station. Not much directly around the hotel, but with a short walk or easy taxi's, can access everything. Very happy with our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, they really accommodated all my requests, with no questions asked and always made us feel very welcome. The cleanliness of the rooms is on another level. Great location too!
Stayed 4 nights in Jan 2025

10/10 Excellent

Daryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is top tier.
Stayed 6 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not your average Kimpton!

I stayed at the Kimpton for two nights at the end of a two week solo holiday in Japan. This was a bit of a splurge after staying at all Japanese based hotels for the trip. I used to stay at Kimptons frequently when I was a work traveler in the past but had not stayed in one overseas. This is, by far, the best Kimpton I've ever stayed in. 1) Service is impeccable and the staff is well trained, friendly and helpful. As a solo traveler, I so appreciated the time each staff person took to ask me about my holiday and where I was from. To be clear, I opened the door to these conversations, I imagine they are well trained to also know when someone wants to be left alone. 2) I booked a King Essential room. I had a corner room on the 9th floor with panoramic views. The room has automated black out shades and diffusing shades. The bed was very comfortable (firm but soft top) and the bedding made me want to stay in bed all day and stare out at the view. 3) Complementary morning drinks and wine reception in the evening on the 16th floor. Great view and a fun place to chat if traveling solo. 4) Easy walk to Shinjuku Station with both high end dining and wonderful casual, local places for sushi, ramen, gyoza and takoyaki. 4) Worth mentioning again: the staff is wonderful. I will stay here again on my next visit to Japan.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for stay in Tokyo.

Fantastic stay at the hotel. Great rooms, perfect location and incredible staff. Can’t wait to stay there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Manish

Stayed 2 nights in Jan 2025

10/10 Excellent

kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively close to shinjuku station with a few konbini options less than a 1min walk from the property. Everytime im in tokyo i stay here!
Stayed 5 nights in Nov 2024

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice room but unfortunately the room smelled like mould. Hallway also dark and musty. Did not feel like a high end hotel. Soaps and shampoo provided felt cheep.
Stayed 1 night in Jan 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful. The staff was so helpful and accommodating. Great breakfast & well appointed room in great location near Shinjuku station. Would definitely stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Santiago

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very disappointing experience at this hotel, far below the standard expected for the high prices. I booked a room three levels above standard on a high floor, only to find a terrible view of a lit advertisement across the street that stayed on all night. After requesting a room change, I was moved the next day—an inconvenience requiring me to repack—only to end up with a room facing a tower just 5 meters away, leaving me with zero privacy. Meanwhile, my friend in a standard room had a clear, unobstructed view. Management attempted to help but offered no resolution or compensation. The concierge service was equally poor, failing to secure bookings or provide meaningful recommendations. We ended up finding better options on our own. Overall, this hotel’s misleading room descriptions, privacy issues, lack of courtesy gestures, and inadequate service make it unworthy of the prices they charge. There are far better options available for a luxury experience.
Stayed 6 nights in Dec 2024

6/10 Okay

Suffian Eltrada

Traveled with family
Liked: Cleanliness, property conditions & facilities
Could get better accommodation and facilities in other 5 star hotels in tokyo
Stayed 10 nights in Dec 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, personalised service. Beautiful food and great coffee - lively cafe and stylish restaurant. Rooms are very comfortable.
Stayed 4 nights in Dec 2024

6/10 Okay

Alex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, but wouldn't stay again. The staff at the bar and cleaning crew were excellent. The restaurant staff left much to be desired. I wouldn't say anything was outright bad, but i expected more from a 5 star hotel.
Stayed 5 nights in Dec 2024