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Kimpton Shinjuku Tokyo by IHG

5.0 star property

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Exterior
Interior
Rooftop bar, alfresco dining, open daily
Studio Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Rooftop bar, alfresco dining, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
3 CHOME-4-7 NISHISHINJUKU, Tokyo, 160-0023
  • Meiji Jingu Shrine
    ‪20 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Shibuya Crossing
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed (Essential High Floor Walk-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential High Floor Walk-In Shower)

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Essential High Floor)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Essential High Floor)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Essential High Floor)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential High Floor)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Additional Living Area)

Room amenity

Premium Room, 1 King Bed (Additional Living Area)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Additional Living Area High Floor)

Room amenity

Premium Room, 1 King Bed (Additional Living Area High Floor)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Essential Walk-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential Walk-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Essential Walk-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Essential Walk-In Shower)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite, 2 Twin Beds (Luxury Bath View)

Studio Suite, 2 Twin Beds (Luxury Bath View) | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 2 Twin Beds (Luxury Bath View)

  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 2 Twin Beds

  • 581 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed (Luxury Bath View)

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed (Luxury Bath View)

  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Top Floor)

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Essential)

Premium bedding, down comforters, minibar, in-room safe

Room (Essential)

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds (Essential)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Essential)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Essential)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Shinjuku Tokyo by IHG

5-star hotel in Shinjuku
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and 24-hour room service are onsite.
Kimpton Shinjuku Tokyo by IHG offers 130 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Tokyo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Kimpton Shinjuku Tokyo by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Jones Cafe | Bar - This café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
District - This brasserie specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
86 - This rooftop bar specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,325 for adults and JPY 6,325 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 86
  • District
  • The Jones Cafe | Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Shopping
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A scheduled power outage will take place on May 7, 2025 from 1-5 PM. All facilities that use power will not be available during this time. Late check-out will be not available on this date. Check-in time begins at 5 PM on this date.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6325 for adults and JPY 6325 for children
  • Self parking fee: JPY 4000 per day (in/out privileges)
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Shinjuku Tokyo
Kimpton Shinjuku Tokyo by IHG Hotel
Kimpton Shinjuku Tokyo by IHG Tokyo
Kimpton Shinjuku Tokyo an IHG Hotel
Kimpton Shinjuku Tokyo by IHG Hotel Tokyo

Kimpton Shinjuku Tokyo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 407 out of 502 reviews
Rating 8 - Good. 55 out of 502 reviews
Rating 6 - Okay. 26 out of 502 reviews
Rating 4 - Poor. 12 out of 502 reviews
Rating 2 - Terrible. 2 out of 502 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Santiago

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very disappointing experience at this hotel, far below the standard expected for the high prices. I booked a room three levels above standard on a high floor, only to find a terrible view of a lit advertisement across the street that stayed on all night. After requesting a room change, I was moved the next day—an inconvenience requiring me to repack—only to end up with a room facing a tower just 5 meters away, leaving me with zero privacy. Meanwhile, my friend in a standard room had a clear, unobstructed view. Management attempted to help but offered no resolution or compensation. The concierge service was equally poor, failing to secure bookings or provide meaningful recommendations. We ended up finding better options on our own. Overall, this hotel’s misleading room descriptions, privacy issues, lack of courtesy gestures, and inadequate service make it unworthy of the prices they charge. There are far better options available for a luxury experience.
Stayed 6 nights in Dec 2024

6/10 Okay

Suffian Eltrada

Traveled with family
Liked: Cleanliness, property conditions & facilities
Could get better accommodation and facilities in other 5 star hotels in tokyo
Stayed 10 nights in Dec 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, personalised service. Beautiful food and great coffee - lively cafe and stylish restaurant. Rooms are very comfortable.
Stayed 4 nights in Dec 2024

6/10 Okay

Alex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, but wouldn't stay again. The staff at the bar and cleaning crew were excellent. The restaurant staff left much to be desired. I wouldn't say anything was outright bad, but i expected more from a 5 star hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Phillip

Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property convenient to Shinjuku and Shibuya.
Stayed 4 nights in Dec 2024

10/10 Excellent

emily, Duluth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient location. The staff service was fantastic. Hope will have more selections for the breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

francyne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yooksho Shirley, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with incredible service. Easy access to transportations. The breakfast was amazingly delicious. Highly recommend!!!
Stayed 5 nights in Dec 2024

8/10 Good

Georgia

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
All was good. Would be better if they could give both room upgrade.
Stayed 6 nights in Dec 2024

10/10 Excellent

You

Stayed 2 nights in Oct 2024

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the greatest vibe. The service was amazing and the layout of the rooms is perfect. We loved the nightly cocktail gathering and the breakfast restaurant was first rate. I am recommending the Tokyo hotel to lots of people. You won’t be disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Mee Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Vivian

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, would highly recommend this hotel. Great room, friendly staff, central location.
Stayed 4 nights in Nov 2024

10/10 Excellent

ryan

Traveled with group
Liked: Staff & service, property conditions & facilities
A perfect example of the beautiful culture that is filled with mutual respect for its citizens and visitors. A truly wonderful experience
Stayed 5 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee Lee Lily

Stayed 5 nights in Nov 2024

10/10 Excellent

Alex, McCordsville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing!
Stayed 4 nights in Dec 2024

10/10 Excellent

Birgit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at The Kimpton is amazing, genuinely friendly and courteous and waiting to address your needs. Arriving by taxi, a young lady greeted us warmly and helped with our luggage. We were then shown to the front where the team there were ready with smiles and all the information we needed to navigate the hotel. We never had to fend for ourselves, we were led to the elevator, to the taxi stand, to the smoking room. The hotel featured a social hour on the 16the floor every afternoon from 5 - 6 PM with canapes, wines and sakes, all at no expense, to encourage mingling. The views from that high floor of the setting sun over Tokyo will stay on my mind for a long time but the wonderful service we received here will pull me back the next time I'm in Japan.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.