*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Mandarin Oriental, Tokyo features a full-service spa and a 24-hour health club. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with wireless Internet access (surcharge).
Event facilities measuring 5920 square feet (550 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).
Mandarin Oriental, Tokyo is a smoke-free property.
- Children's games
- Children's toys
- Elevator
- Number of bars/lounges - 2
- Full-service spa
- 24-hour front desk
- Conference space
- Porter/bellhop
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Covered parking
- Dry cleaning/laundry service
- WiFi (surcharge)
- Valet parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 2
- Infant/toddler toys
- Food and water bowls
- Safe-deposit box at front desk
- Conference space size (meters) - 550
- Number of meeting rooms - 15
- Luggage storage
- Proposal/romance packages available
- Hair salon
- Stroller
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 9
- Concierge services
- Conference space size (feet) - 5920
- Gift shops or newsstand
- Snack bar/deli
- Ballroom
- Banquet hall
- Laundry facilities
- Total number of rooms - 179
- 24-hour fitness facilities
- Internet access - wireless
- Wedding services
- Multilingual staff
- 24-hour health club
- Free newspapers in lobby
- Eco-friendly cleaning products used
Room Amenities
Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Bathrobes
- Hair dryer
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- DVD player
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Digital TV service
- Flat-panel TV
- HDTV
- WiFi (surcharge)
- TV size measurement: inch
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Baby bath
- Changing table
- Eco-friendly toiletries
- Recycling
- WiFi speed 25+ Mbps
Parking
Valet parking (surcharge)
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Internet access - wireless
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Mandarin Oriental, Tokyo has 9 restaurants on site.
Late night fare is available from 24-hour room service.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 16
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Massages
Nearby Activities
Recreational amenities at the hotel include a 24-hour health club.
Guests under 16 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
- Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
- Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
- Covered valet parking fee: JPY 6500 per day (in/out privileges)
- Pet fee: JPY 22770 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: JPY 10000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 2:00 AM
Check-in time starts at 3 PM
Minimum check-in age is: 20
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.
Grey water recycling system
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Pets cannot be left unattended
Property confirms they are implementing guest safety measures
Contactless check-out is available
Car not required
Security system
Staffed front desk
Events/parties not allowed
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for JPY 10000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of JPY 22770 per accommodation, per night
- Dogs only
- 1 total (up to 33 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Mandarin Oriental Tokyo Hotel
- Mandarin Oriental Hotel Tokyo
- Mandarin Oriental Tokyo
- Tokyo Mandarin Oriental
- Chuo Mandarin Oriental
- Mandarin Oriental Chuo
- Mandarin Oriental, Tokyo Hotel Chuo
- Mandarin Oriental, Tokyo Japan
- Mandarin Tokyo
- Mandarin Oriental Tokyo
- Mandarin Oriental, Tokyo Hotel
- Mandarin Oriental, Tokyo Tokyo
- Mandarin Oriental, Tokyo Hotel Tokyo
Awards & Affiliations
Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.
Hotel Reviews
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