New Otani Inn Tokyo

3.0 star property

Choose dates to view prices

Photo gallery for New Otani Inn Tokyo

Front of property
1 bedroom, down comforters, desk, blackout drapes
Front of property - evening/night
Fountain
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo Imperial Palace
    ‪7 min drive‬
  • Meiji Jingu Shrine
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

Executive Double Room - Non-Smoking

  • Sleeps 4
  • 1 King Bed

Moderate Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Moderate Triple Room - Non-Smoking

8.4 out of 10
Very good
(9 reviews)
  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

Moderate Triple Room - Smoking

  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

Moderate Single Room - Non-Smoking

8.0 out of 10
Very good
(17 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Non-Smoking

7.8 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

Premium Semi Suite Room - Non-Smoking

  • 495 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Quality Semi-double Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Accessible Room - Non-Smoking

  • 495 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Executive Deluxe Twin Room - Non-Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Executive Deluxe Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Executive Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Executive Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

Moderate Semi-double Room

  • Sleeps 2
  • 1 Double Bed

Premium Quality Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Semi-double - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Semi-double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 1

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Triple - Smoking

  • Sleeps 3

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed

Quality Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Moderate Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Semi-double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

Moderate Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Quality Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Quality Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Premium Semi Suite Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premium Accessible Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Moderate Triple Room - Smoking

  • Sleeps 3
  • 3 Twin Beds

Executive Delux Room - Non-Smoking

  • Sleeps 4
  • 1 Twin Bed

Moderate Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Quality Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Executive Delux Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Quality Semi-double Room

  • Sleeps 2
  • 1 Double Bed

Premium Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

Premium Quality Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Run Of House Room For 1 Person - Smoking

  • Sleeps 1
  • 1 Twin Bed

Run Of House Room For 2 People - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Run Of House Room For 2 Person - Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Run Of House Room For 1 Person - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Premium Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Quality Single Room

  • Sleeps 1
  • 1 Double Bed

Premium Executive Semi Suite

  • Sleeps 4
  • 2 Twin Beds

Moderate Triple Room

  • Sleeps 3
  • 3 Twin Beds

Moderate Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

New Otani Inn Tokyo

Hotel in Shinagawa
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

New Otani Inn Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 395 out of 1019 reviews
Rating 8 - Good. 366 out of 1019 reviews
Rating 6 - Okay. 172 out of 1019 reviews
Rating 4 - Poor. 47 out of 1019 reviews
Rating 2 - Terrible. 39 out of 1019 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Very helpful staff and a separate bed for each of our child guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was possibly the easiest hotel to get to in Japan that we've stayed. It was connected to the train station and part of a shopping complex which included multiple western and Japanese dining and shopping options. There's even a grocery store in the basement of the shopping complex here. Small yet stylish room with well-trained staff. The breakfast was delicious but could use improvement on the ease of moving around-both for patrons and staff. There is a narrow corridor that served multiple purposes in the worst way: it was the entrance and the exit of all patrons and staff and was also the line for drinks and food on the buffet. In the short time we were dining, there were multiple collisions among people and staff colliding with others and dropping dishes. This was the only downside of this stay but a disappointment as we prefer a more calm breakfast area. We would stay here again but probably would avoid eating in their dining hall.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to station

A short walk from Osaki station. Service was good. Stored baggage until check in time. Good size room, bed a bit soft and not many power outlets. Morning breakfast was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. So close by the train station made exploring great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value-for-Money + near JR Station on Yamanote line

Functional hotel which was generally comfortable albeit a little dated looking and easily accessible to Osaki station. Lawsons right at the 3rd floor entrance of the hotel as well as a really lovely cafe just down the escalator from the Lawsons. Value-for-money. Would recommend to others.
Stayed 3 nights in Mar 2025

8/10 Good

Mirel

Stayed 1 night in Mar 2025

10/10 Excellent

HENRY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 week stay. The hotel is convenient to train station and mall. Is super clean and was very accommodating to requests. Taxi, currency exchange, WiFi and computer needs.
Stayed 6 nights in Mar 2025

10/10 Excellent

shintaro

Liked: Cleanliness, staff & service, property conditions & facilities
best!
Stayed 4 nights in Mar 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, very close to subway station which meant it was ready to get in and out of city centre and airport. Small rooms which were clean and tidy. Good breakfast (Japenese and western cuisine). Polite and helpful staff.
Stayed 7 nights in Feb 2025

8/10 Good

Shinobu, Pomona

Stayed 2 nights in Feb 2025

10/10 Excellent

Eiichi

Stayed 1 night in Feb 2025

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Siew Thong

Stayed 13 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably Priced Well-situated Hotel in Tokyo

This hotel had a great location literally steps outside the JR Otani station. It provided easy access to Shinjuku, Shibuya and elsewhere on the Yamanote Line, and to Yokohama. Hotel was a bit dated and no free breakfast. This was okay as it was as advertised. Hotel was especially good for having options for multiple beds in a single room which is hard to find in Tokyo. The room was clean and the wifi was good. Overall, a good stay. Will consider again in the future.
Stayed 1 night in Jan 2025

8/10 Good

Wai Cheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to malls and station is very convenient. There are quite a number of restaurants, a supermarket, Daiso, Matsumoto, etc. The 24-hour Lawson is just outside the hotel. The hotel should consider changing the sofa and carpet. Look old. Also provide more electrical points.
Stayed 13 nights in Jan 2025

8/10 Good

Valentin

Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Shiro

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect hotel

Just excellent. Everything went so comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Shiro

Business traveler
Just excellent. So smooth access to the JR train.
Stayed 1 night in Jan 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well staffed with phenomenal service.
Stayed 1 night in Jan 2025

8/10 Good

Mercedes

Stayed 4 nights in Jan 2025

10/10 Excellent

Sonny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access Good with kids Great breakfast buffet Amenities are well provided Good value for money
Stayed 2 nights in Jan 2025