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New Otani Inn Tokyo

3.0 star property

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Photo gallery for New Otani Inn Tokyo

Front of property
Down comforters, desk, blackout drapes, iron/ironing board
Front of property - evening/night
Breakfast, lunch and dinner served
Fountain

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
The current price is $105
Jun 7 - Jun 8

Explore the area

View in a map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Place, Meguro River
    ‪1 min walk‬
  • Place, Shinagawa Prince Cinema
    ‪15 min walk‬
  • Place, Meguro River Cherry Blossoms Promenade
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Moderate Triple Room

Combined shower/tub, designer toiletries, hair dryer, slippers

Moderate Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Deluxe Quadruple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Moderate Semi-double Room

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Executive Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

Premium Executive Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Executive Semi Suite

Down comforters, desk, blackout drapes, iron/ironing board

Premium Executive Semi Suite

  • Sleeps 4
  • Free WiFi

View all photos for Executive Deluxe Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

8.2 out of 10
Very good
(35 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Non-Smoking

8.0 out of 10
Very good
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Moderate Triple Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

View all photos for Quality Semi-double Room - Non-Smoking

A hotel room with a bed, a desk, a mirror, a television, and a small refrigerator.

Quality Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quality Single Room - Non-Smoking

A hotel room with a bed, a desk, a mirror, a television, and a small refrigerator.

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Double Room - Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Quality Semi-double Room

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Deluxe Triple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Premium Executive Triple Room

Down comforters, desk, blackout drapes, iron/ironing board

Premium Executive Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Premium Quality Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Quality Single Room - Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Premium Quality Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Quality Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Run Of House Room For 1 Person - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Run Of House Room For 1 Person - Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Run Of House Room For 1 Person - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Run Of House Room For 1 Person - Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Run Of House Room For 2 People - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Run Of House Room For 2 People - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Run Of House Room For 2 Person - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Run Of House Room For 2 Person - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Quality Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room - Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Quality Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Executive Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive Delux Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Delux Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive Delux Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Delux Room - Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Premium Accessible Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Premium Semi Suite Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Quality Single Room

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Superior Twin Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room

  • Sleeps 2
  • Free WiFi

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About this property

New Otani Inn Tokyo

3-star hotel in Shinagawa
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

New Otani Inn Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani

New Otani Inn

New Otani Inn Tokyo

New Otani Tokyo

New Otani Tokyo Inn

Otani Inn

Otani Inn Tokyo

Otani Tokyo

Tokyo New Otani

Tokyo New Otani Inn

Hotel New Otani Tokyo Executive House ZEN & The Main Japan

New Otani Hotel Tokyo

New Otani Tokyo Garden Hotel

New Otani Inn Tokyo Hotel Shinagawa

New Otani Shinagawa

New Otani Inn Tokyo Shinagawa

New Otani Inn Tokyo Hotel

New Otani Inn Tokyo Tokyo

New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 431 out of 1013 reviews
Rating 8 - Good. 353 out of 1013 reviews
Rating 6 - Okay. 162 out of 1013 reviews
Rating 4 - Poor. 39 out of 1013 reviews
Rating 2 - Terrible. 28 out of 1013 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ritsuko

Stayed 1 night in Jan 2026

6/10 Okay

Omar

Stayed 9 nights in Dec 2025

10/10 Excellent

Mari

Wonderful hotel for the price! I was amay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tsttang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, and the next door super market is very good and walk to JR in 3 minutes and take only 15 minutes to Shinjuku is also great. Staff is friendly, professional and handle things nicely. Room is clean and cleaning is done super. They give us free bottle water everyday. The only that is a downside is the room has no temperature control, you can only control the fan speed and the temperature is set too high for us (I think it is around 24-25 C)
Stayed 3 nights in Dec 2025

10/10 Excellent

Johnathan Liang Heng

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spacious and very convenient to the amenities and food joint as well as JR connector. Will definitely book again
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicola

Stayed 3 nights in Nov 2025

10/10 Excellent

Nivine, Carnes Hill

Liked: Cleanliness, amenities, property conditions & facilities
No issues, clean, friendly staff, and great location
Stayed 5 nights in Nov 2025

8/10 Good

Dmitry, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great service. Friendly staff. Convenient location with train station really close. Breakfast buffet was terrific with healthy and tasty food. Great coffee machine with lot of options. The only area to improve is Internet quality. Streaming video chokes all the time and resumes minute later to choke again. Excluding Internet everything else only brought positive emotions.
Stayed 8 nights in Nov 2025

8/10 Good

Eiji

Stayed 1 night in Nov 2025

10/10 Excellent

Ritsuko

Stayed 1 night in Nov 2025

8/10 Good

Shinichiro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
a bit old, but great price, very convenient location, large room.
Stayed 1 night in Nov 2025

8/10 Good

Sherwin

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in Nov 2025

8/10 Good

Dana Marie

Liked: Cleanliness, property conditions & facilities
The room was clean. The bed was a little hard on my back. This seems like an older hotel. The location is great. It is right near the train station and a small mall with various eating places which made it convenient for lunches and dinners. We opted for the breakfasts which makes it easy to start the day. The staff didn’t speak English so have your phone and translation app handy.
Stayed 4 nights in Oct 2025

8/10 Good

Makiko

Stayed 5 nights in Oct 2025

6/10 Okay

Jade

Liked: Cleanliness, amenities, property conditions & facilities
Better beds
Stayed 4 nights in Oct 2025

10/10 Excellent

Edguimar

Liked: Cleanliness, amenities, property conditions & facilities
Very confortable and good location
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable even for 4 adults. Great location for Transportation & dinning
Stayed 5 nights in Oct 2025

10/10 Excellent

Friedolin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast, super nice staff and clean. Rooms are small, but that was expected. We would stay here again
Stayed 4 nights in Oct 2025

6/10 Okay

Lobo

Nothing new
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian, Patterson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right outside of the train station. So it was super convenient after the long flight to Tokyo
Stayed 1 night in Oct 2025

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you’re visiting customers in the area. Good selection of places to eat around the hotel and it’s right next to Osaki Station - Yamanote line - so you can get anywhere from there easily.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff and close to train station
Stayed 3 nights in Oct 2025

10/10 Excellent

TUN MIN, Bangkok

Stayed 5 nights in Oct 2025