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New Otani Inn Tokyo

Property class: 3

Choose dates to view prices

Photo gallery for New Otani Inn Tokyo

A modern building with a fountain in front.
A modern hotel with a prominent entrance and a covered walkway.
A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a TV, and a patterned carpet.
A hotel reception area with marble flooring, a reception desk, and a modern light fixture.
A modern bathroom with a bathtub, a sink, and a mirror.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
The current price is $109
Sep 27 - Sep 28

Explore the area

View in a map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Place, Meguro River
    ‪1 min walk‬
  • Place, T-Joy PRINCE Shinagawa
    ‪15 min walk‬
  • Place, Meguro River Cherry Blossoms Promenade
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a desk, laptop, chair, TV, and a bed with patterned bedding.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Triple Room

Bathroom amenities

Moderate Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Deluxe Quadruple Room

Executive Deluxe Quadruple Room

Executive Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Deluxe Room - Non-Smoking

A hotel room with a bed, two bedside tables, a sofa, a chair, and a round table.

Executive Deluxe Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Executive Deluxe Twin Room - Non-Smoking

A hotel room with a bed, two bedside tables, a sofa, a chair, and a round table.

Executive Deluxe Twin Room - Non-Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Semi-double Room - Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Semi-double Room - Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Single Room - Non-Smoking

8.2 out of 10
Very good
(37 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Triple Room - Non-Smoking

A hotel room with two beds, a desk, a chair, and a large window.

Moderate Triple Room - Non-Smoking

8.0 out of 10
Very good
(19 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Triple Room - Smoking

A hotel room with two beds, a desk, a chair, and a large window.

Moderate Triple Room - Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Twin Room - Non-Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with blinds.

Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with blinds.

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Accessible Room - Non-Smoking

A modern hotel room with two beds, a kitchenette, a dining area, and a large mirror.

Premium Accessible Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Premium Semi Suite Room - Non-Smoking

A hotel room with a bed, a sofa, a coffee table, a TV, and a desk with a laptop.

Premium Semi Suite Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Quality Semi-double Room - Non-Smoking

Room

Quality Semi-double Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Single Room - Non-Smoking

Room

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Triple Room - Non-Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a nightstand with a phone.

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Quality Twin Room - Non-Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a nightstand with a phone.

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Double Room - Non-Smoking

A hotel room with a large bed, a desk, a chair, and a sofa.

Executive Double Room - Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

New Otani Inn Tokyo

3-star hotel in Shinagawa
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

New Otani Inn Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 426 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to train stations and restaurants. Will stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is so nice, clean and spacious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and food. Highly recommended
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant and room layout was just right. The executive deluxe room was big enough for our family of 5 with young children and some space for luggages. We love the buffet breakfast, it was the highlight of the stay. Hotel location was with proximity of Tokyo transport hubs, supermarket, convenience store, alot of eateries and shops.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very GOOD for everything. Thanks
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy access. Plenty of shops and restaurants nearby, excellent transport options
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt try to eat at their restaurant
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I was really impressed with the location and how convenient it was to access transportation and nearby restaurants and cafes.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have a microwave or free washing/ drying machines
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very confortable and good location
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
Great location and friendly staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, next to the station and connected. Also grocery store next to it and some restaurants. Staff were excellent. Hotel is old which still needs to renovate stuff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Breakfast was exceptional but ac was not cool enough for me
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only concern I have is the air conditioning, they could have updated the unit with English translation. The room is just right for travelers to get by, Lawson, restaurant and train station are very close by to the hotel, staff was friendly, unfortunately, we were not able to try the restaurant, we leave very early and we come home late restaurant not available then. It is a must try hotel.
Front of the hotel
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff and close to train station
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Wonderful hotel for the price! I was amay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spacious and very convenient to the amenities and food joint as well as JR connector. Will definitely book again
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
No issues, clean, friendly staff, and great location
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable even for 4 adults. Great location for Transportation & dinning
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
a bit old, but great price, very convenient location, large room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, friendly and helpful staff and close to Osaki station that is a big plus
Stayed 4 nights in Jul 2025