New Otani Inn Tokyo

3.0 star property

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Photo gallery for New Otani Inn Tokyo

Front of property
Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board
Lobby
Bar (on property)
Fountain

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Meiji Gakuin University
    ‪3 min drive‬
  • Meguro River Cherry Blossoms Promenade
    ‪3 min drive‬
  • Shiba Park
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪23 min drive‬

Room options

Moderate Twin Room - Non-Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Moderate Twin Room - Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Moderate Triple Room - Non-Smoking

  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

Moderate Triple Room - Smoking

  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

Moderate Single Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Single Room - Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Quality Twin Room - Non-Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Quality Single Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Quality Triple Room - Non-Smoking

  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

Premium Semi Suite Room - Non-Smoking

  • 495 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Quality Semi-double Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Accessible Room - Non-Smoking

  • 495 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Executive Deluxe Twin Room - Non-Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Executive Deluxe Room - Non-Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Executive Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Moderate Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Premium Quality Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Premium Semi Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

Moderate Single Room

  • Sleeps 2
  • 1 Double Bed

Premium Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Premium Quality Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Semi-double - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Semi-double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 1

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Triple - Smoking

  • Sleeps 3

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed

Quality Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Moderate Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Semi-double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

Moderate Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Quality Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Quality Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Premium Semi Suite Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premium Accessible Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Moderate Triple Room - Smoking

  • Sleeps 3
  • 3 Twin Beds

Executive Delux Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Moderate Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Quality Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Executive Delux Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Premium Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Quality Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

Premium Quality Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Premium Quality Semi Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

Run Of House Room For 1 Person - Smoking

  • Sleeps 1
  • 1 Twin Bed

Run Of House Room For 2 People - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Run Of House Room For 2 Person - Smoking

  • Sleeps 2
  • 1 Double Bed

Premium Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Run Of House Room For 1 Person - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Premium Semi Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

Premium Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Premium Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

Premium Quality Single Room

  • Sleeps 1
  • 1 Double Bed

Premium Triple Room - Smoking

  • Sleeps 3
  • 3 Twin Beds

Premium Quality Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Premium Quality Semi Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Premium Executive Semi Suite

  • Sleeps 4
  • 2 Twin Beds

Premium Quality Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Premium Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

New Otani Inn Tokyo

Hotel in Shinagawa
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

New Otani Inn Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 345 out of 1004 reviews
Rating 8 - Good. 386 out of 1004 reviews
Rating 6 - Okay. 187 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Zorigtkhuu

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

zhi

Stayed 1 night in Oct 2024

10/10 Excellent

Mee Li

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Takuya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, with the hotel being conveniently close to Osaki Station. Nearby, there is a grocery store and a drugstore that carry baby essentials like diapers, formula, and baby food.
Stayed 2 nights in Oct 2024

8/10 Good

Tibor Frank

Liked: Staff & service
Stayed 12 nights in Sep 2024

8/10 Good

MARCUS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 4 nights at the end of our Japan trip. Modern hotel above a shopping complex, excellent buffet breakfast, 1 minute walk to Osaki station on the Yamanote train line with easy access to Shinagawa, Shibuya, Harajuku etc. The "executive deluxe" room we had was cramped for 4 people, but it did the job. There was a mix-up with our booking (we'd booked for 3 adults and 1 child, but the room we were originally given only had 3 single beds) but the reception staff were able to resolve it for us.
Stayed 4 nights in Oct 2024

8/10 Good

Anson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit out of reach from tokyo as it is in osaki. That being said, it was very close to subway station. You basically exit through a station connected bridge and it’s right in front of you. Easily assessable with luggages. As with all hotel rooms in japan, dont book a one bed, book a two bed
Stayed 1 night in Oct 2024

10/10 Excellent

Lifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Masao, Torrance

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Jul 2024

8/10 Good

Gopalan

Liked: Property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline A

Stayed 1 night in Sep 2024

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

KAZUSHIGE, SPARTANBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable for me.
Stayed 1 night in Sep 2024

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient at Osaki station on the Yamonote line. Supermarket and drug store downstairs and a shopping mall next door. Room was spacious for 3 persons.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ikuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is so convenient. Facility is clean. Breakfast buffet is awesome.
Stayed 1 night in Aug 2024

6/10 Okay

Akshaye

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioner did not work. Called staff many times, all invain.
Stayed 3 nights in Aug 2024

8/10 Good

Hiromi, Maple Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of the hotel is very good and convenient! Easy to go anywhere in Tokyo! The only thing that we didn't like was that there were only a few outlets in the room. Also we couldn't find a swtich for the living room light. In order to turn off the light, we had to take a keycard off which turned off all of the electricity in the room including an air-conditioner in hot summer days in Japan!
Stayed 2 nights in Aug 2024

10/10 Excellent

masashi

Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Traveled with family
A/c not work very well
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Great location, great hotel
Stayed 1 night in Jul 2024

8/10 Good

Bencio Gumba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot for public transport
The hotel is situated near Osaki station on Yamanote line that accessible to all major station in the heart of Tokyo which makes the journey more enjoyable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joy

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sung

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024