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New Otani Inn Tokyo

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Otani Inn Tokyo

Front of property
Bar (on property)
Fountain
Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Meiji Gakuin University
    3 min drive
  • Meguro River Cherry Blossoms Promenade
    3 min drive
  • Sengakuji Temple
    4 min drive
  • Tokyo (HND-Haneda)
    23 min drive

Room options

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Non-Smoking

  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Triple Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Smoking

  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Quality Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

  • 248 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • 495 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Quality Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room - Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

  • 495 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Deluxe Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Room - Non-Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Executive Deluxe Quadruple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Moderate Single Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Quality Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Semi Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe Triple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Single Room

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Quality Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Quality Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Semi-double - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Semi-double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 1

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Triple - Smoking

  • Sleeps 3

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Double Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Quality Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Semi Suite Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Accessible Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Moderate Triple Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Delux Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Delux Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Moderate Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quality Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Delux Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Delux Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

New Otani Inn Tokyo

Hotel in Shinagawa
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

New Otani Inn Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 357 out of 1093 reviews" "
Rating 8 - Good. 429 out of 1093 reviews" "
Rating 6 - Okay. 220 out of 1093 reviews" "
Rating 4 - Poor. 51 out of 1093 reviews" "
Rating 2 - Terrible. 36 out of 1093 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Akshaye

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioner did not work. Called staff many times, all invain.
Stayed 3 nights in Aug 2024

8/10 Good

Hiromi, Maple Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of the hotel is very good and convenient! Easy to go anywhere in Tokyo! The only thing that we didn't like was that there were only a few outlets in the room. Also we couldn't find a swtich for the living room light. In order to turn off the light, we had to take a keycard off which turned off all of the electricity in the room including an air-conditioner in hot summer days in Japan!
Stayed 2 nights in Aug 2024

10/10 Excellent

masashi

Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Traveled with family
A/c not work very well
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Great location, great hotel
Stayed 1 night in Jul 2024

8/10 Good

Bencio Gumba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot for public transport
The hotel is situated near Osaki station on Yamanote line that accessible to all major station in the heart of Tokyo which makes the journey more enjoyable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joy

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sung

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

4/10 Poor

Joe

Traveled with partner
Location is superb, but we stayed on 12 th floor, hallway rugs is old and dirty looking plus smells cigarette everywhere, and l asked front desk for coffee, l was told we don’t include coffee? I was totally surprised by that. But before this, one week prior to this we stayed on 13 th floor it was very nice looking carpets throughout the floors and totally different hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with professional service
Stayed 1 night in Jun 2024

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Amy

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Friends trip
The location was excellent, connected by a short bridge to Osaki Station, downstairs there was a grocery store and Daiso which was very convenient. Room for 3 felt spacious for a Japanese hotel room. Had a mini fridge and closet. Looked behind bed-stand console for an outlet and it was filthy dusty, found a single outlet at foot of bed by window, fortunately I brought a power strip so I could plug in my CPAP and chargers. Counter under tv was also dusty. Besides that room appeared clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
３週間の旅程の約２週間滞在しました。
Stayed 7 nights in May 2024

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーション最高で10年以上都内の常宿です。 換気が悪く、多湿ですが、その他は満足です。
Stayed 5 nights in May 2024

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service
Basic Japanese business hotel. Not renovated in some time.
Stayed 2 nights in May 2024

10/10 Excellent

Lei, briarcliff manor

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Miki

Liked: Cleanliness, property conditions & facilities
I always liked this hotel for the convenience and dining options. But this year, the price was almost double than a few years ago. It is a good hotel, but not for the price.
Stayed 1 night in May 2024

10/10 Excellent

Ruth

Liked: Staff & service, property conditions & facilities
Comforters, comforters everywhere!
Very nice hotel, good location, good shopping access. Lately, all hotels seem to be using comforters for bedding as with this hotel. I find this to be too hot for my liking. A light blanket would be ideal.
Stayed 1 night in May 2024

6/10 Okay

samuel

Traveled with family
Liked: Cleanliness, staff & service
It’s not new, only the front entrance and the restaurant were new. Wi-Fi didn’t really work, air inside was muggy, it had no desk to work from. Air filter had very old filter and had to ask for new one. It was excellent to catch the JR line.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

marco

Stayed 4 nights in Apr 2024

4/10 Poor

Hiromi

Stayed 1 night in Mar 2024

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is not the newest, but the place is clean and staff service is good. Location also has lots of dining options and very close to subway. Overall a great location to stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chiaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is convenient
Stayed 2 nights in Feb 2024