ONE @ Tokyo

3.0 star property

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Photo gallery for ONE @ Tokyo

Front of property
Atelier Suite, Non Smoking | Premium bedding, down comforters, in-room safe, blackout drapes
View from property
Library Suite, Non Smoking | Living area
Atelier Suite, Non Smoking | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-19-3, Oshiage, Sumida-ku, Tokyo, 131-0045
  • Konica Minolta Planetarium Tenku
    ‪5 min walk‬
  • Tokyo Skytree
    ‪7 min walk‬
  • Sensoji Temple
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Library Suite, Non Smoking

  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Semi Double, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Atelier Suite, Non Smoking

  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe King, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Universal, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Semi Double, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Library Suite Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Atelier Suite Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Semi Double-Non Smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe King Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Superior Semi Double Non Smoking

  • Sleeps 2
  • 1 Double Bed

Universal Non Smoking

  • Sleeps 3
  • 2 Twin Beds

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About this property

ONE @ Tokyo

3-star hotel in Sumida
A rooftop terrace, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
ONE @ Tokyo offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. This Tokyo hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
ONE @ Tokyo features a rooftop terrace, multilingual staff, and a front-desk safe. Wireless Internet access is complimentary.

ONE @ Tokyo is a smoke-free property.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: JPY 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ONE @ Tokyo Hotel
ONE @ Tokyo Hotel
ONE @ Tokyo Tokyo
ONE @ Tokyo Hotel Tokyo

ONE @ Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1004 reviews
Rating 8 - Good. 302 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with area for people to relax. Good amenities. Location is good with convenient neighborhood. Wonderful view of Sky Tree. Nice!
Stayed 3 nights in Dec 2024

10/10 Excellent

Zyaijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easy checkin and out.
Stayed 6 nights in Nov 2024

4/10 Poor

Rieko

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff should be educated how to greet guests! One female staff did t even say good morning
Stayed 1 night in Dec 2024

10/10 Excellent

Hydie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Highly recommended to stay here
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenzhong, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the A1 exit of Oshiage metro station, it was easy to get to. The room is compact yet very functional. I had a relaxing stay at the hotel. overall very satisfied
Stayed 2 nights in Dec 2024

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. It was small but nice. I didn’t regret it at all. But for someone who wants to be in the center it takes time to get there.
Stayed 2 nights in Dec 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service
I was staying in Tokyo with my teenager daughter. I booked this hotel becauss if its proximity to the Tokyo Skytree. It is incredibly convenient as you are just steps away from the tallest tower in Tokyo and a major shopping area and transportation. The room that we booked had 2 beds which is pretty standars, but what the hotel does not tell you is that there is no way to separate the bathroom and shower area from the sleeping area. If you are travelling as a couple this may not be an issue, but if you are travelling with someone that you dont want to shower/use the bathroom in front of then you will literally need to leave the room while they do their private business. Definitely not ideal when travelling with a teenage daughter.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and amenities. We appreciated the proximity to Tokyo Skytree and Tokyo Salamachi; lots to explore there! Proximity to public transportation was amazing and very convenient. The area of Sumida itself was quiet and nice to come back to after a packed day of sightseeing. Highly recommend!
Stayed 4 nights in Nov 2024

10/10 Excellent

Abbigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashlea

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Ash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay, would love to come back again
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice lobby area & easy access to the train.
Stayed 3 nights in Oct 2024

8/10 Good

Dario

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and easy access to subways
Stayed 2 nights in Sep 2024

10/10 Excellent

Rieko

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Accessibility is awesome! I’ll book here again for my next visit.
Stayed 1 night in Oct 2024

8/10 Good

Mei Ling

Stayed 2 nights in Oct 2024

8/10 Good

Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

masaya

Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Donella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel, close enough to transportation , so we could navigate travel… but super quiet and safe… which was always nice to come home to. Staff were helpful and accomodating. The rooftop was a great added bonus! The best part was the rooms were large … large for Japanese Hotel standards that is.
Stayed 3 nights in Sep 2024

10/10 Excellent

Flonita

Liked: Cleanliness, staff & service, property conditions & facilities
It's not far from the must see places around Tokyo. ( shibuya, shinjuku, akihabara, asakusa and co) very friendly and helpful! I will book again when I'm coming to tokyo!!
Stayed 6 nights in Sep 2024

8/10 Good

Kendall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!
Stayed 5 nights in Sep 2024

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, great panoramic view of the skytree
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood and convenient place
Stayed 5 nights in Aug 2024