10/10 Excellent
Tara
Traveled with family
Mar 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Oriental Hotel Tokyo Bay. After 3 weeks travelling through Japn, these were the best and most comfortable beds and pillows we'd experienced.
The bag holding room was amazing, as we could leave our bags, locked up and safe, until check in time.
We didnt need to deal with too many staff but they were all helpful. I did have an issue with needing to change rooms, and while communication through expedia messaging was very slow (24hrs to reply to an email) staff were helpful at solving the problem.
We were in the new Marlin rooms. Beautiful rooms and bathrooms. There were a few noisy neighbours and we could hear banging and stomping, but in general it was quiet enough.
Very conveniently located next to the train station and malls for shopping.
The Disney bus was easy and convenient.
My family especially loved the free toiletries room and the welcome lounge every evening with drinks and snacks.
Would definitely stay here again.