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Palace Hotel Tokyo

5.0 star property

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Photo gallery for Palace Hotel Tokyo

Executive lounge
Property preview
Banquet hall
Lobby
Business center

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
$841
Jan 4 - Jan 5, 2026

Explore the area

View in a map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪3 min walk‬
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

9.8 out of 10
Exceptional
(21 reviews)
  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 485 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)
  • 595 sq ft
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 485 sq ft
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Room

Executive Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite Room

  • 807 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite Room

  • 807 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Chiyoda Suite Room

Chiyoda Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite Room

  • 861 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Park Suite

Living area | LCD TV, DVD player, pay movies

Park Suite

  • Sleeps 2

View all photos for Palace Suite

Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Palace Suite

  • Sleeps 2

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • Sleeps 3

View all photos for Park Suite

Park Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Park Suite

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

  • Sleeps 3

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Club Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

  • Sleeps 3

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Premier Suite King

Premier Suite King | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

  • 970 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin

Premier Suite Twin | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Premier Suite King

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

  • Sleeps 3

View all photos for Premier Suite Twin

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

  • Sleeps 3

View all photos for Garden Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite

  • Sleeps 2

View all photos for Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Chiyoda Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite

  • Sleeps 2

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room with Balcony

  • Sleeps 3

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About this property

Palace Hotel Tokyo

5-star hotel in Chiyoda
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a sauna.
Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evian Spa Tokyo has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Palace Hotel Tokyo features an indoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. Parking is available onsite for a surcharge.

Palace Hotel Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
ESTERRE - This restaurant specializes in French cuisine and serves lunch and dinner.
GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 6,900 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 40000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6900 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 891 out of 1004 reviews
Rating 8 - Good. 83 out of 1004 reviews
Rating 6 - Okay. 15 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

TIANYIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is layout a bit narrow.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and certainly a five star hotel superbly situated close to Tokyo station so easy to navigate around Tokyo and connections to other parts of Japan. Rooms are large and well equipped, magnificent views across the Palace park area and city. Superb staff and magnificent breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 4 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Sep 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Oshri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very impressive property with high-class Tokyo-style service. Staff is everywhere and always ready to answer your questions. The location is right across the street from the Imperial Palace and sits above the very convenient Otemachi metro station and an eight-minute walk from the Tokyo station.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oshri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated for getting around Tokyo and particularly if shopping. The staff were excellent and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Oshri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Priya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace hotel was a luxury splurge for us to wrap up a first trip to Tokyo. It was worth every penny. The room was very comfortable and the staff were very supportive. Though it ended up only at $20/day per person, for me the spa was not worth it. Especially the women's side only has a small sauna and bath.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the middle of Tokyo close to the Palace. Rooms are big and well equipped. The service is incredible!!! Lovely place.
Stayed 3 nights in Jul 2025

10/10 Excellent

ben

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Xiaoqing, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Todd

Stayed 3 nights in Aug 2025

10/10 Excellent

John, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect five stars.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient adjacent to the imperial palace not too far from gion. The staff was lovely and the rooms were large they’re also several restaurants to choose from. I would put it on a par with four seasons
Stayed 5 nights in Jul 2025

10/10 Excellent

Juan Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Mahmuda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
This is why it is considered the best hotel in Japan (and one of the most expensive). It is a hotel with a lot charm and elegance without eccentricities or “new rich” amenities. One of my favourites worldwide.
Stayed 3 nights in Jul 2025

10/10 Excellent

Majella O

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 2 nights in Jul 2025