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Park Hyatt Tokyo

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Tokyo

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
2 bars/lounges
Deluxe Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe
2 bars/lounges

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055
  • Shinjuku Central Park
    1 min walk
  • Tokyo Metropolitan Government Building
    3 min walk
  • Tokyo Opera City Concert Hall
    10 min walk
  • Tokyo (HND-Haneda)
    38 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 592 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 484 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • 484 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (View)

  • 645 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds (Park)

Luxury Suite, 2 Double Beds (Park) | Premium bedding, down comforters, minibar, in-room safe

Luxury Suite, 2 Double Beds (Park)

  • 1076 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed (Park)

Luxury Suite, 1 King Bed (Park) | Premium bedding, down comforters, minibar, in-room safe

Luxury Suite, 1 King Bed (Park)

  • 1076 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • 592 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Keio Plaza Hotel Tokyo

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1942)
The price is $389
per night
$492 total
includes taxes & fees
Jan 1 - Jan 2
Keio Plaza Hotel Tokyo

About this property

Park Hyatt Tokyo

5-star Tokyo hotel, connected to a rail/subway station in Shinjuku
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Park Hyatt Tokyo offers 177 accommodations with DVD players and minibars. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

クラブ オン ザ パーク has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Park Hyatt Tokyo features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center. Event facilities measuring 560 square feet (52 square meters) include a conference center. This luxury hotel also offers a spa tub, a sauna, and spa services. A train station pick-up service and a train station drop-off service are complimentary for guests. Parking is available onsite for a surcharge.

Park Hyatt Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
New York Grill - This restaurant serves lunch and dinner.
Giandole - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Kozue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
The Peak Lounge - This café serves lunch and light fare. Happy hour is offered.
Delicatessen - This delicatessen serves brunch, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (JPY 4,800 per night; includes in/out privileges)
  • Covered valet parking on site (JPY 6,800 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; JPY 5,945 for adults and JPY 2,972 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Delicatessen
  • Giandole
  • Kozue
  • New York Grill
  • The Peak Lounge

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Children's dinnerware
  • Children's games
  • DVD player
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (560 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 52 floors
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Renovations and closures

This property is closed from May 7 2024 to October 31 2025 (dates subject to change).
This property will be closed from May 7 2024 to October 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5945 for adults and JPY 2972 for children
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Covered self parking fee: JPY 4800 per night (in/out privileges)
  • Covered valet parking fee: JPY 6800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Park Hyatt Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 755 out of 901 reviews" "
Rating 8 - Good. 111 out of 901 reviews" "
Rating 6 - Okay. 21 out of 901 reviews" "
Rating 4 - Poor. 8 out of 901 reviews" "
Rating 2 - Terrible. 6 out of 901 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
Stayed 3 nights in May 2024

6/10 Okay

Sammie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
Stayed 6 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aging, but still full of grace
This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Stayed 2 nights in Mar 2024

10/10 Excellent

christine

Stayed 6 nights in Feb 2024

10/10 Excellent

Will

Traveled with group
Liked: Property conditions & facilities
Lovely hotel. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ardeshir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.
Stayed 6 nights in Feb 2024

10/10 Excellent

Edward, altadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior placen to stay in Tokyo
Stayed 1 night in Feb 2024

10/10 Excellent

Kane, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wang Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

QIAN

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view on the 49th floor was unbelievable an the restaurants were very delicious.
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Navtej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Stayed 7 nights in Oct 2023

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 4 nights in Sep 2023

8/10 Good

deborah, boca raton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was best and the staff was incredible
Stayed 6 nights in Aug 2023

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2023