See all properties

SHIBUYA STREAM HOTEL

4.0 star property

Choose dates to view prices

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
1 bedroom, soundproofing, free WiFi, bed sheets
1 bedroom, soundproofing, free WiFi, bed sheets
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪5 min walk‬
  • Tokyo Midtown
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(64 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.8 out of 10
Good
(11 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

2 restaurants, breakfast served

Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1684)
$280 nightly
The price was $311
The price is $280 total
All taxes and fees included in total
Shibuya Excel Hotel Tokyu

About this property

SHIBUYA STREAM HOTEL

4-star hotel in Shibuya
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SHIBUYA STREAM HOTEL has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1004 reviews
Rating 8 - Good. 180 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MaKaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Shibuya Stream Hotel recently and had such a great experience. The location honestly couldn’t be more convenient—it’s directly connected to Shibuya Station, which made getting around Tokyo super easy. Being right in the heart of Shibuya meant we could walk to so many great shops, restaurants, and cafes without having to plan too much. Our room had a beautiful view overlooking the city—especially at night, the lights were amazing. The windows were floor-to-ceiling so I loved just sitting by them and taking in the view. Despite being in such a busy area, the room was surprisingly quiet and felt like a peaceful little escape. The hotel itself is really modern and clean, and the staff were so kind and helpful. They spoke English really well, which made checking in and asking questions super smooth. Overall, it felt upscale without being stuffy, and I’ll definitely stay there again when I’m back in Tokyo.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yee Kok, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel connected to Shibuya Station. Super convenient for getting around and great shopping. Shibuya Sky Tower is next door and connected via walkways. We had a 4 person twin bed corner room that was very spacious and modern. The hotel seemed fairly new. We could not see Shibuya Scramble Crossing from our room but it was only a 5 minute walk. Several restaurants and cofee shops in the complex. Would definitely stay here again next time we are in Tokyo. Highly recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Kyle

Stayed 9 nights in Mar 2025

10/10 Excellent

Regan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Shibuya Stream. As first timers, getting off the train from the Narita airport and seeing signs for hotel inside of Shibuya Station, was awesome - so easy! Check in was easy, and room was nice. Location was the best part. We bounced around Tokyo and being so close to the station was a life saver. The restaurants in the building were great. Family Mart and 7-11 were just around the corner. And the street outside the hotel is lined with cherry blossoms which were beautiful. If you are seeing Shibuya Sky, and go-kart excursion, this location is perfect. I will definitely be back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Itay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location super close to train station which is important in tokyo, very helpful and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

MATTHEW

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Rooms are large for Tokyo. Lots of food option in the mall below the hotel. Access to Shibuya shopping is prime. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Stayed 7 nights in Mar 2025

8/10 Good

Andrea Monique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was just here for one night, but my stay was very comfortable and the staff offered top notch/white glove service.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Rogerio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Lesley

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice rooms and service.
Stayed 2 nights in Mar 2025

10/10 Excellent

RICHARD, Shrewsbury

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay at Shibuya Stream. Wonderful location, big rooms, nice amenities. Would recommend and stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and happy hour
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Stayed 4 nights in Mar 2025

10/10 Excellent

HuiYun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jessica, SOUTH SAN FRANCISCO

Stayed 3 nights in Mar 2025

10/10 Excellent

ofer

Stayed 3 nights in Mar 2025

10/10 Excellent

Todd C Smith

Stayed 2 nights in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Seraphim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe, the decor, the spaciousness of the room and how well it was planned. This would be my go-to hotel for my next trip back to Tokyo.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shoug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear the cars if you are near the windows, but despite that I was sleeping very well. You don't need to go all the way down to the street to ride the metro. You can walk outside through a bridge to many places like the metro, shopping centers, restaurants etc. The location is perfect!
Stayed 3 nights in Feb 2025