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SHIBUYA STREAM HOTEL

4.0 star property

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Bar (on property)
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪5 min walk‬
  • Tokyo Midtown
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Shibuya Excel Hotel Tokyu

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1594)
$309 nightly
The price was $344
The price is $309 total
All taxes and fees included in total
Shibuya Excel Hotel Tokyu

About this property

SHIBUYA STREAM HOTEL

4-star hotel in Shibuya
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SHIBUYA STREAM HOTEL has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Uen Tung

Stayed 1 night in Feb 2025

8/10 Good

Alexis, Vancouver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location however rooms were small and lacked storage for luggage within the room. Hotel was very clean.
Stayed 10 nights in Feb 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 11 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHIBUYA Stream Hotel

Great rooms and overall facilities. Excellent location in Tokyo.
Stayed 6 nights in Feb 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel rooms a little small but to be expected but spotless and service first class. Good breakfast but the location was perfect lots of dining and bars around the hotel and situated at the SHIBUYA metro cheap clean easy to use enables you to get to all the major attractions easily loved Tokyo the culture and the people
Stayed 5 nights in Feb 2025

10/10 Excellent

Kristsupbhapong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

David, Seven hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Okay value for money. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good size rooms. Kid friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and would stay here again! Location is EVERYTHING: Shibuya Stream is located in the heart of Shibuya and super convenient to get around everywhere! We barely had to take the train this trip as we were able to walk to most destinations. There are tons of restaurants and shops that are extremely close / connected to the hotel. As for the size of room, it is big compared to most standard Japan hotels: the one queen bed room fit 2 of us comfortably and we had 3 big luggages that we were able to open easily. Our room also had a full sized tub with the shower next to it which was nice (they even had bath salts for us to use which was perfect for all the walking we did everyday.) They have toiletries & face masks available downstairs for guests to take. Love that they also have a robot to come deliver any items requested LOL The hotel is also connected to the train station which was a time saver! You just head to the 3rd floor and it takes you straight to the train station; extremely convenient for getting to Narita airport (you just hop on the Narita express!).
Stayed 4 nights in Jan 2025

10/10 Excellent

Wan sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and near train station. Lots of food and shopping in vicinity.
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located beside Shibuya station. There are plenty of coffee and dining options in the mall attached to the hotel, and a selection of free amenities in the lobby. All the staff we spoke to were lovely, and spoke English. We'll certainty be back if we return to Tokyo!
Stayed 5 nights in Jan 2025

8/10 Good

Leo, CERRITOS

Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2024

10/10 Excellent

clarissa, Daly City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in this hotel. Staff are very helpful with our needs.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Aneil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Shibuya Stream Hotel! Newer property, friendly staff, great bed and the AC worked exceptionally well. The hotel is conveniently located next to New South Gate, which grants easy access to the Narita Express and the Yamanote line. There are tons of restaurants on floors 1-3 of the building. Shibuya Scramble Square is right next to the building and Shibuya Crossing is just a few minutes away on foot. Would stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 3 nights in Jan 2025

6/10 Okay

Wai Man

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for Japan , buffet breakfast amazing and very close to Shibuya JR
Stayed 5 nights in Jan 2025

10/10 Excellent

Mailee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here over the weekend, and we absolutely loved it. The staff is incredible, the view of Shibuya Crossing from our room was beautiful, and the room itself was amazing!! I highly highly recommend staying here. I will be back!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025