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SHIBUYA STREAM HOTEL

4.0 star property

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Dining
Exterior
1 bedroom, soundproofing, free WiFi, bed sheets
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
$319
Nov 2 - Nov 3

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Tokyo Tower
    ‪4 min drive‬
  • Place, Meiji Jingu Shrine
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(75 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.6 out of 10
Good
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2

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About this property

SHIBUYA STREAM HOTEL

4-star hotel in Shibuya
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SHIBUYA STREAM HOTEL has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Reviews

SHIBUYA STREAM HOTEL Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 788 out of 1023 reviews
Rating 8 - Good. 166 out of 1023 reviews
Rating 6 - Okay. 43 out of 1023 reviews
Rating 4 - Poor. 12 out of 1023 reviews
Rating 2 - Terrible. 14 out of 1023 reviews

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very helpful staff! Perfect location to shibuya station, so ultra convenient. Clean and comfortable rooms and staff was always available and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness
The staff is friendly and love that the hotel is so close to everthing
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany, Beaverton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibuya Stream was the perfect home base for my family’s trip to Tokyo.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Jul 2025

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence should be new hotel name!

Excellent hotel to stay in. Room was large. So many restaurants and convenience of subway station right below the hotel. Just a few minutes’ walk from everything. Friendly, helpful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay in a great location

Right beside Shibuya Station, this new and very modern hotel is super convenient and very cool. Staff are very international and excellent with advice. Our deluxe corner suite was really well laid out and excellent for a peaceful nights sleep. Starbucks and Dean & Deluca are right downstairs for breakfast. Transport is right below the hotel. 3 min walk to Shibuya Scramble crossing and plenty of shopping. Loved our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francesca

Stayed 1 night in Jul 2025

8/10 Good

kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and location. Perfect first SHIBUYA stay for our family of 4. Had the corner suite room with great view of scramble crossing. Very clean property will stay again !
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice clean hotel, friendly staff. Highly recommended
Stayed 4 nights in Jun 2025

10/10 Excellent

Kumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very boutique hotel in a great location for Shibuya
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view of Shibuya Crossing, corner unit and it was phenomenal
Stayed 1 night in Jun 2025

10/10 Excellent

Mel

Stayed 4 nights in Jun 2025

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but very busy area like New York City’s Times Square. Definitely conveniently located with subway lines in the building and also connected to multiple buildings via walkways so you don’t have to be on the busy streets. Rooms are nice but small. Good views.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location, clean, beautiful view
Stayed 2 nights in Jun 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved this hotel for it's proximity to Shibuya and Train Station... spacious and clean rooms. no complaints!
Stayed 10 nights in Jun 2025

10/10 Excellent

Folashade

Liked: Staff & service, property conditions & facilities
The property is clean. Easy access to train stations, shopping 5 mins away from the famous shibuya crossing
Stayed 5 nights in Jun 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness
Easy access to transportation and great area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jamie

Stayed 5 nights in Jun 2025

10/10 Excellent

leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the stay ❤️
Stayed 1 night in Jun 2025

10/10 Excellent

Jose, Doral

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was excellent. The rooms were very clean and modern. The service the staff provided was excellent and it was a great place to stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location directly above Shibuya station. Staff very helpful and friendly. Good amenities e.g. a room for heating and eating food, however for this size of hotel there are far too few laundry machines, they were always busy. Room spacious (by Japan standards) and very clean. Breakfast fairly expensive, but with a good range of (both Japanese and western) food.
Stayed 5 nights in May 2025