See all properties

Sheraton Grande Tokyo Bay Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Meeting facility
Premium Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
Meeting facility
Bar (on property)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Room service
$177
Sep 4 - Sep 5

Explore the area

View in a map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪1 min walk‬
  • Tokyo Disneyland®
    ‪12 min walk‬
  • Tokyo DisneySea®
    ‪13 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 431 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, Bay View

Grand Room, Multiple Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, Multiple Beds, Non Smoking, Bay View

8.4 out of 10
Very good
(15 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, Bay View

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking, Bay View

8.8 out of 10
Excellent
(15 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Room, 2 Double Beds, Non Smoking, Bay View

Grand Room, 2 Double Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 2 Double Beds, Non Smoking, Bay View

9.0 out of 10
Wonderful
(7 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, Multiple Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(49 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Room, 2 Double Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, Bay View

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Dog Friendly)

Room, 2 Double Beds, Non Smoking (Dog Friendly) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Non Smoking

Premium Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 603 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Club Room, 3 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, Multiple Beds

7.6 out of 10
Good
(5 reviews)
  • 431 sq ft
  • Park view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Grand Room, 3 Twin Beds, Non Smoking, Bay View

Grand Room, 3 Twin Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 3 Twin Beds, Non Smoking, Bay View

8.4 out of 10
Very good
(10 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking, Bay View

9.0 out of 10
Wonderful
(9 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking, Bay View

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 3 Twin Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(38 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking (Dog Friendly)

Room, 3 Twin Beds, Non Smoking (Dog Friendly) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(70 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

5 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Hilton Tokyo Bay

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,943 reviews
Hilton Tokyo Bay

About this property

Sheraton Grande Tokyo Bay Hotel

4.5-star hotel in Maihama
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
In addition to a full-service spa, Sheraton Grande Tokyo Bay Hotel features an indoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 14 meeting rooms, and limo/town car service. Event facilities measuring 17567 square feet (1632 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a 24-hour fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Grande Tokyo Bay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
Access to the pool is available by reservation only. The outdoor pool hours are 9 AM to 6 PM from June 1-30 and September 16-30, and 9 AM to 9 PM from July 1-September 15, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Renovations and closures

The following facilities or services will be unavailable from September 16 2025 to September 23 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from September 16 2025 to September 23 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1182 out of 2093 reviews
Rating 8 - Good. 526 out of 2093 reviews
Rating 6 - Okay. 219 out of 2093 reviews
Rating 4 - Poor. 98 out of 2093 reviews
Rating 2 - Terrible. 68 out of 2093 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth, compton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the comfort of the bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Alllen

Stayed 3 nights in May 2025

6/10 Okay

Kevin, Highlands Ranch

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location, great staff, but dated and run down accommodations. The carpets were threadbare, the TV old and lacking modern conveniences such as ability to be cast to or run aps like Netflix.
Stayed 3 nights in May 2025

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, super close to Disney and staff were super helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nallely G Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We were visiting Disney and also went into Tokyo by train. Location was great for both
Stayed 5 nights in May 2025

10/10 Excellent

Kristy

Stayed 3 nights in May 2025

8/10 Good

Kundy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Have you planning to go to Disneyland? This is a perfect location to stay with the family both easy access to the train station that connects you to both theme parks in addition to the restaurants. If you’re flying in from either airport internationally, they both have access which I will recommend shuttle service if you arrive early if not, there is bus transportation that will take you to this hotel. The staff at this hotel was friendly and professional, and was there to assist us to check in early hold onto our luggage and once the rooms were available, they were the ones that put the luggage in the room while we were at Disney once we got back from Disney we were able to go to the room directly. Overall easy access and great experience.
Stayed 2 nights in May 2025

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The lobby area is stunning and well kept. The breakfast buffet was good but very very expensive (£20 per person per day). The buses to the station and Bayside are handy and frequent which is excellent. The biggest area this hotel lets down is the condition of the bedrooms. We were on floor 11 in an apparently higher class room but the deco is very aged and old in both style and condition. Paintwork is chipped and wallpaper ripped or stained, especially in the bathroom. The fridge is too small to hold anything more than 2 bottles of water. There is no storage for clothing, no drawers. Carpets in the corridor were old and stained.
Stayed 9 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast buffet

It is an excellent hotel over all. I will definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 Highly recommended. Clean, Awesome breakfast, Friendly staff, clean rooms with attention to detail when housekeeping cleans, conveniently close to Disneyland or Disney Sea and the Disney train stop.
Stayed 3 nights in May 2025

10/10 Excellent

Patronus

Stayed 1 night in May 2025

10/10 Excellent

Rob

Stayed 7 nights in May 2025

8/10 Good

Raleigh Louis Walker

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating. The front door people were very helpful with questions about using the taxi services. I would suggest that you make it very clear, both on the hotel website and when booking your stay, that you do not offer shuttle service from the airport to the hotel
Stayed 6 nights in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday
Stayed 6 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to Disney was great, an easy metro ride and this was the purpose of our trip.
Stayed 2 nights in May 2025

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
‘
Stayed 3 nights in May 2025

10/10 Excellent

Allen Domulot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Tokyo and we had a great time. We got the buffet for our whole stay and it was fabulous. There was lots of stores at the mall near Disney train so lots of shopping for gifts were done. My only suggestion would be a late-night convenience store like the Hilton but other than that the service was absolutely fantastic! Thanks Sheraton.
Stayed 5 nights in May 2025

10/10 Excellent

Stacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 6, i highly recommend to any large family likes our to enjoy their stay with Sheraton. We used the shuttle bus to get to Maihama which has all one would need. Also 5min walk to Bayside Station to get yourself to Disneyland and Disney Sea. All staff here were lovely and accommodating
Stayed 7 nights in May 2025

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff, and even the corporate staff were very helpful. Excellent location for Tokyo Disney.
Stayed 3 nights in May 2025

4/10 Poor

Chantel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointing stay at a Sheraton hotel chain. The rooms are extremely outdated, there was mold in the showers. Also mold on the roof where the pool is and black filth around the pools edge. I expected much more for a Sheraton hotel. Especially for the price we paid. This hotel is not worth it.
Stayed 2 nights in May 2025

10/10 Excellent

Luong

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellent, clean, convenient. Hotel provides shuttle to and from the train station which is 5 min walk to the Tokyo Disneyland.
Stayed 1 night in May 2025

10/10 Excellent

Rodd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was always immediate and helpful. Even when you didn’t ask they made sure you were comfortable and taken care of.
Stayed 8 nights in May 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025