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Sheraton Grande Tokyo Bay Hotel

4.5 star property

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Photo gallery for Sheraton Grande Tokyo Bay Hotel

Experience ceremonies and events in this elegant space with a high ceiling and clear glass roof, featuring a central aisle and geometric design.
Relax in our inviting lobby with a central bar area, comfortable seating, and large windows.
Experience the tranquil atmosphere of our resort's pool area, featuring a large water feature and inviting space for relaxation.
Enjoy ocean and city views from the comfort of this stylish room, featuring two large beds and a flat-screen TV.
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly

Explore the area

Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪1 min walk‬
  • Tokyo Disneyland®
    ‪12 min walk‬
  • Tokyo DisneySea®
    ‪13 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 431 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, Bay View

Grand Room, Multiple Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, Multiple Beds, Non Smoking, Bay View

8.4 out of 10
Very good
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, Bay View

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking, Bay View

8.8 out of 10
Excellent
(15 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Room, 2 Double Beds, Non Smoking, Bay View

Grand Room, 2 Double Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 2 Double Beds, Non Smoking, Bay View

9.0 out of 10
Wonderful
(7 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, Multiple Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(43 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Room, 2 Double Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, Bay View

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Dog Friendly)

Room, 2 Double Beds, Non Smoking (Dog Friendly) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Non Smoking

Premium Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 603 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Club Room, 3 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, Multiple Beds

7.6 out of 10
Good
(5 reviews)
  • 431 sq ft
  • Park view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Grand Room, 3 Twin Beds, Non Smoking, Bay View

Grand Room, 3 Twin Beds, Non Smoking, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 3 Twin Beds, Non Smoking, Bay View

9.0 out of 10
Wonderful
(9 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking, Bay View

8.8 out of 10
Excellent
(8 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking, Bay View

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 3 Twin Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(35 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking (Dog Friendly)

Room, 3 Twin Beds, Non Smoking (Dog Friendly) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(66 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Experience the open, airy lobby with a central serving area offering a variety of food and beverage options.

Hilton Tokyo Bay

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1863)
$188 nightly
The price is $188 total
All taxes and fees included in total
Hilton Tokyo Bay

About this property

Sheraton Grande Tokyo Bay Hotel

4.5-star hotel in Maihama
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
In addition to a full-service spa, Sheraton Grande Tokyo Bay Hotel features an indoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 14 meeting rooms, and limo/town car service. Event facilities measuring 17567 square feet (1632 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a 24-hour fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Grande Tokyo Bay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
Access to the pool is available by reservation only. The outdoor pool hours are 9 AM to 6 PM from June 1-30 and September 16-30, and 9 AM to 9 PM from July 1-September 15, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1144 out of 2014 reviews
Rating 8 - Good. 505 out of 2014 reviews
Rating 6 - Okay. 207 out of 2014 reviews
Rating 4 - Poor. 93 out of 2014 reviews
Rating 2 - Terrible. 65 out of 2014 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wanted to express my heartfelt appreciation for the incredible experience we had during our recent stay at your hotel. It truly exceeded all our expectations! From the moment we arrived, your staff's helpfulness and friendliness were beyond anything we've ever encountered. Their dedication to service is truly commendable and made our stay so special. The location of the hotel is absolutely perfect, especially being so close to the Disney line! It made getting around such a breeze and added so much convenience to our trip. We also indulged in some delightful meals at your hotel restaurants. The food was simply amazing—every dish was a treat! The only hiccup was with the dryers, which took over two hours to dry our clothes before check-out, keeping me up past 2 AM. But honestly, that's a minor issue compared to all the wonderful aspects of our stay. Thank you once again for an unforgettable experience. We can't wait to come back and enjoy your hospitality again soon! Warm regards, Austin Family
Stayed 4 nights in Apr 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for Tokyo Disney, right across street from monorail, staff is super friendly and helpful, has luggage services and the best breakfasts buffet I had. Will definitely stay again next time I go to Tokyo Disney
Stayed 5 nights in Apr 2025

2/10 Terrible

Alexander

Stayed 7 nights in Apr 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first day till the last day we checked out. I felt welcomed and treated with respect. I can never thank them enough. Staff made my vacation extra special thank you. I would most definitely come back to japan and stay at this amazing hotel.
Stayed 7 nights in Apr 2025

4/10 Poor

Andy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is mediocre but the prices are high. We’ve stayed at much nicer places for much less. The biggest perk is being near to Disney.
Stayed 4 nights in Apr 2025

6/10 Okay

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Average Marriott rooms, expected more since it was in Japan and part of the Disney Resort hotels. Buffet (Spanish buffet) high priced for no reason. Breakfast buffet was two thumbs down. Cafe dinner was good and priced well. The Tak… restaurant was nice and accommodating.
Stayed 6 nights in Apr 2025

6/10 Okay

Sangeeta

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael-Sean

Stayed 1 night in Apr 2025

10/10 Excellent

Hyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and upscale property. Would definitely return. Only complaint was the coin washer/dryer could be better. Multiple people onsite were complaining about how long it was taking to dry their laundry.
Stayed 3 nights in Apr 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Typical American hotel
Stayed 1 night in Mar 2025

8/10 Good

Amgad, Cairo

Liked: Cleanliness, staff & service
Stayed 8 nights in Apr 2025

4/10 Poor

lesley

Traveled with family
Disliked: Staff & service, property conditions & facilities
I needed assistance at this property and spoke with the Lobby manager. Although they did assist me, that is all they did, exactly what I asked, there was no follow up or check in to see that I was ok after the situation. All facilities at this hotel came at an extra cost. Mini golf extra, bathing extra. Expensive hotel to have extra costs. Be prepared it feels like they are just there making money from you. No care or empathy.
Stayed 3 nights in Apr 2025

8/10 Good

Jared

Liked: Staff & service
Yes
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ananth Kalyan Chakravarthy

Stayed 2 nights in Apr 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was ok, buffet was not good quality. Hotel has pool but lots of rules, our kids had to wear a swim cap and couldn’t jump and splash around. For a Disney hotel I would say it’s just the convenience of being close to the park but next time would rather stay out and take the train and get better value.
Stayed 2 nights in Apr 2025

10/10 Excellent

Corina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort location.

This hotel was beautiful, convenient, large rooms and clean. Only confusion we had was the pool access was very limited
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that we were so close to the monorail for Disney.
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with good sized standard rooms. I found the dining options somewhat limited, though the dining cafe and Ramen there were excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

GUILLERMO

Liked: Staff & service, amenities, property conditions & facilities
Only stayed one night. Hope to be back!
Stayed 1 night in Apr 2025

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located next to Disney monorail, just across the street from the property. Lots of breakfast buffet options in hotel. The rooms are clean and staff are all friendly and very helpful. Rooms are a bit dated and could use a makeover.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay overall, however, we wished there were more convenience stores in the hotel so that we could purchase Tylenol. Very limited dining options for lunch.
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convient location

We enjoyed our stay here. It’s close to the Disney tram. It’s about a 4-5 minute walk. If you don’t want to walk the hotel also provided a shuttle bus. The room was quite and clean. They provided us with water bottles daily. I would definitely stay here again if I return to Tokyo Disney.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tara

Traveled with family and small children
Liked: Amenities
Room and hotel were great, restaurants were expensive and they need a bigger laundry room. But the stay overall was amazing!
Stayed 4 nights in Mar 2025