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Sheraton Grande Tokyo Bay Hotel

4.5 star property

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Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, seasonal outdoor pool, sun loungers
Meeting facility
Bar (on property)
Premium Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
Pet-friendly

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly

Explore the area

Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪1 min walk‬
  • Tokyo Disneyland®
    ‪12 min walk‬
  • Tokyo DisneySea®
    ‪13 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 431 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, Balcony

Grand Room, Multiple Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, Multiple Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Room, 2 Double Beds, Non Smoking, Balcony

Grand Room, 2 Double Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 2 Double Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, Multiple Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(41 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Dog Friendly)

Room, 2 Double Beds, Non Smoking (Dog Friendly) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Non Smoking

Premium Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 603 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Club Room, 3 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)
  • 431 sq ft
  • Park view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Grand Room, 3 Twin Beds, Non Smoking, Balcony

Grand Room, 3 Twin Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 3 Twin Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 3 Twin Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(33 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking (Dog Friendly)

Room, 3 Twin Beds, Non Smoking (Dog Friendly) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 3 Twin Beds, Non Smoking (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(62 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

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About this property

Sheraton Grande Tokyo Bay Hotel

4.5-star hotel in Maihama
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
In addition to a full-service spa, Sheraton Grande Tokyo Bay Hotel features an indoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 14 meeting rooms, and limo/town car service. Event facilities measuring 17567 square feet (1632 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a 24-hour fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Grande Tokyo Bay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
Access to the pool is available by reservation only. The outdoor pool hours are 9 AM to 6 PM from June 1-30 and September 16-30, and 9 AM to 9 PM from July 1-September 15, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1117 out of 1972 reviews
Rating 8 - Good. 498 out of 1972 reviews
Rating 6 - Okay. 202 out of 1972 reviews
Rating 4 - Poor. 92 out of 1972 reviews
Rating 2 - Terrible. 63 out of 1972 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convient location

We enjoyed our stay here. It’s close to the Disney tram. It’s about a 4-5 minute walk. If you don’t want to walk the hotel also provided a shuttle bus. The room was quite and clean. They provided us with water bottles daily. I would definitely stay here again if I return to Tokyo Disney.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tara

Traveled with family and small children
Liked: Amenities
Room and hotel were great, restaurants were expensive and they need a bigger laundry room. But the stay overall was amazing!
Stayed 4 nights in Mar 2025

8/10 Good

gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!! They upgraded us for free without us asking. Thank you for that!! The room was big and beautiful. Every one was friendly. Checking in takes a while. If you can, try to do the mobile check in the front desk process takes about 10 to 15 minutes per person. When we got our upgraded room the air conditioning was broken. But they fixed it right away. Carpet in the room and hallways looked old. You also can’t send your luggage to Narita airport. But you can catch a bus to Narita airport with 2 luggages per person. Overall great property friendly service.
Stayed 3 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Great for Disney resort

The ease of check-in was great. Our room was spacious for Japan. The beds were a bit harder than normal and I don't mind a firm bed. The Shower room was huge and clean. It would be nice if they offered some access to streaming services for entertainment as most channels are in Japanese except for BBC. I love the convenience and spaciousness of this resort close to Disney property. this is the second time I've chosen to stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

NUBIA

Very nice property and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Loc

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Sheraton for our three day Disney adventure at Disneyland and Disney Sea. Loved it. Wonderful staff. Modern clean hotel. The breakfast buffet is a must, great food! Dining options at the hotel were a bit too expensive.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent base for exploring Tokyo DIsneyland. Very convenient to the monorail. My wife and I and our two teenaged sons stayed in the quad room, and it was very comfortable. Only complaint was dining options at the hotel were a bit limited.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disneyland, easy access to monorail, arcade and mini golf on site, nice rooms!
Stayed 1 night in Feb 2025

10/10 Excellent

William, Peachtree City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting the Tokyo Disney Parks, this hotel should be an option to consider. The dining was awesome, the staff was great and the rooms were excellent. It is a short walk to the Disney Resort monorail which also takes you to both parks! Very impressed with the Sheraton and if we were to come again, we would definitely consider it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark, Waterlooville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our experience was fantastic. Only criticism is that the pool closes really early in our opinion - 8pm. Other than that it's a great resort hotel with good facilities and offers amazing guest services. We only stayed for one day before moving on to our Disney vacation package stay but this would have been a good base for a longer stay if visiting Disney. Getting into Tokyo was still also easy by train but due to the size of the city and where you are located it can involve multiple changes and take well over an hour. Prior to our arrival they kindly accepted delivery of our pocket Wi-Fi so it was available to us on day of arrival. It was too early for us to go into our room but they checked us in, gave us the keys and looked after our bags. By the time we got back to our room the bags were there waiting for us. The rooms were very spacious if starting to look a bit worn around the edges. The beds were very comfortable and just what was needed after a long flight and due to an early morning arrival and with the time difference from London - a very extended day. Love how in Japanese Hotels proving pyjamas, tooth brushes and other amenities is standard and is what you can expect here too. We had a lovely balcony room overlooking Tokyo Bay and was able to watch the sunset behind Mt. Fuji. Their bathroom is also a wet room style with shower and bath with a separate. Ideal for families. There's an onsite shop which closes at 2300hrs where you can get snacks a
Stayed 1 night in Mar 2025

10/10 Excellent

Junnette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

My room was so spacious for a family of 3. The room was very clean and our housekeeper kept our room well stocked with supplies. I loved that the property was near Disney Sea. So convenient with a short shuttle ride to the monorail, then a ride to the Disney property. Grand cafe buffet was delicious. Food was yummy!! Service was great! Will stay here again on my next visit.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Stayed 3 nights in Dec 2024

10/10 Excellent

Louisa, Huddersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Great view of Tokyo Bay. Breakfast had a fabulous view of Disneyland.
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but the food was not good and there are no other options for food. I wouldn’t stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality accommodations..

Fantastic service and cleanliness as always! Except for slight difficulty with one of the bartenders at ride Grand Cafe, all personnel were amazing and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lyon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to DisneySea and room are all very spacious with great views
Stayed 1 night in Mar 2025

8/10 Good

Chui Fun Selina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Grande Tokyo Bay Hotel is a great choice for a Tokyo Disney trip—super close to the parks and more affordable than Disney-owned hotels. The room was very spacious, which is rare for Tokyo hotels, making it comfortable for families or longer stays. However, the facilities feel outdated, and the room design could use a modern refresh. Still, the convenience and space make it a solid option for Disney travelers!
Stayed 1 night in Mar 2025

10/10 Excellent

Pochollo

Stayed 5 nights in Mar 2025

8/10 Good

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great option for a Disney Tokyo trip
Stayed 2 nights in Mar 2025

10/10 Excellent

SEOK GIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super nice. The room had a ton of bed in it. Set of bunk beds, two large size twin beds and two regular twin beds. That being said, there wasn't much room for all of our bags. Hotel itself was super easy to get to Disney. Staff was all really nice and helpful. It would be nice if they had an ala carte option for breakfast in the morning besides the buffet. If you are doing Disney, you can't beat the location and close it is for not being a Disney Resort hotel.
Stayed 3 nights in Mar 2025