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Sheraton Grande Tokyo Bay Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Exterior
Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Premium Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Resort view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Spa
  • Gym

Explore the area

Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    2 min walk
  • Tokyo Disneyland®
    17 min walk
  • Ikspiari
    3 min drive
  • Tokyo (HND-Haneda)
    31 min drive

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

  • 431 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Room, Multiple Beds, Balcony

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Room, 2 Double Beds, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, Multiple Beds, Balcony

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Dog Friendly)

Room, 2 Double Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Dog Friendly)

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Lobby

Club Suite, 1 Double Bed, Balcony

  • 775 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 2 Double Beds, Balcony

  • 775 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 Double Bed

  • 603 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 3 Twin Beds

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, Multiple Beds

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds

  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Grand Room, 3 Twin Beds, Balcony

Grand Room, 3 Twin Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Room, 3 Twin Beds, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

  • 409 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 3 Twin Beds, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds (Dog Friendly)

Room, 3 Twin Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds (Dog Friendly)

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Hilton Tokyo Bay

Pool
Hot Tub
Spa
Free WiFi
4.4 out of 5, Excellent, (1594)
Hilton Tokyo Bay

About this property

Sheraton Grande Tokyo Bay Hotel

4.5-star hotel in Maihama
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
In addition to a full-service spa, Sheraton Grande Tokyo Bay Hotel features an indoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 14 meeting rooms, and limo/town car service. Event facilities measuring 17567 square feet (1632 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a 24-hour fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Grande Tokyo Bay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Grand Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
A scheduled power outage will take place on February 26 from midnight to 5 AM. All facilities that use power, including air conditioning and hot water will not be available during this time. The room service and Grand Cafe Bar will close at 11 PM on February 25, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will be open from July to September
Pool access available from 9:00 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 860 out of 1572 reviews" "
Rating 8 - Good. 401 out of 1572 reviews" "
Rating 6 - Okay. 173 out of 1572 reviews" "
Rating 4 - Poor. 84 out of 1572 reviews" "
Rating 2 - Terrible. 54 out of 1572 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Disneyland and local trains
Place is fantastic location for Disney.very easy to get to and from also to the local train station. Hotel safe are very friendly and helpful always smiling... downside is you nèed to pay $53 Aust to use the pool (max 3 hrs) tbh the price you pay to stay pool should be included... its not that specail either.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice specially if you are planning to visit the Disney parks.
Stayed 9 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Up charge for club level to use out door pool. No shuttle service to airport or to cruise terminal. Limited English speaking lobby staff. I have Marriott Bonvoy membership but booked for club level room through Hotels.com, no Marriott points given through third party. Caters to Marriott Bonvoy members for services at hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was not clear in the property description that the majority of facilities offered onsite are not included in the room cost. The outdoor pool, kids play and mini golf are all additional costs. If I’d known this I would have opted to stay at the Disneyland hotel as it was all the additional kids facilities that swayed me to book the Sheraton. Additionally you should know that the outdoor pool is not only an (exorbitant in my opinion - approx $55 aud per person for 2.5 hrs) additional cost but you need to make a reservation in advance and there were no reservations left during our 3 night stay on arrival. Although this may have been a blessing in disguise as we then found out that any sun lounge, umbrella seat or cabana is an additional cost again. The club lounge, however, is definitely value for money. The rest of the restaurants onsite were very expensive. There’s also no proper convenience store (7-11, family mart etc) so if you have kids definitely bring snacks with you. The hotel is a very easy walk to the Disneyland monorail and about 15 mins to the gate. Overall if it was clearer how the hotel works when I booked I wouldn’t have been so disappointed and would have booked the Disneyland hotel instead.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 min Walking distance to monorail. Get the breakfast buffet for no worries morning. Late night food options is good if you didnt have time to eat at the park.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Large room
Stayed 5 nights in Jul 2024

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food choices are limited and expensive. Teppanki is $50-100 per Person Unless you want to spend 50 for dinner buffet or breakfast . Limited food choices for people with families.
Stayed 2 nights in Aug 2024

10/10 Excellent

Palvasha, Horningsea Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and HUGE property. Staff is very accommodating. 20mins away from downtown area by train, but would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 5 nights in Aug 2024

6/10 Okay

George, TIDDVILLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cost is 3 times what you will pay for the booking, ocean dream rooms look at a parking lot, room ok ish , good, but not at the level you see in the hotel lobby, swimming pool not included, every 2 hours for a family of 4 is around 300$, nice places, nice people, expect a 1000$ daily for 2 parents and 2 children
Stayed 2 nights in Aug 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
After paying over $350 per night, the pool cost an additional $35 per person and was only open during Disney Park hours. To use the onsen and showers it was an additional $25 per person. No breakfast included and air conditioner turned off in the middle of the night. Felt like everything was an extra charge.
Stayed 2 nights in Aug 2024

6/10 Okay

Marko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohamed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle services were amazing, either to Disney facilities or to the station. The staff was very friendly and amicable Thanks
Stayed 3 nights in Jul 2024

6/10 Okay

Petra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is conveniently located near main attraction parks.
Stayed 8 nights in Jul 2024

10/10 Excellent

fumiyo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had great experiences overall. Room was clean and spacious. Hotel staff were nice and polite. I would definitely recommend this hotel . Breakfast was ok.
Stayed 3 nights in Jul 2024

6/10 Okay

Shivani

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff is amazing- kind, friendly, joyful, and helpful! They always had a smile and were willing to help even with the language barrier. Room was spacious and cozy! Only downside was the AC system is old and the room was just warm- felt like 78 degrees. It didn’t get cold even after maintenance checked it. We stayed for two night in July and it was very hot and humid outside so did not enjoy coming back to a luke warm room temp. Overall loved the hotel just not the AC temp in the room. Easy to get to Tokyo Disney resort!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Terrible hotel, they charge you for breakfast, for taking your luggage, for the pool. way too overpriced for what you get. the staff is also not very helpful. We needed medicine during our trip and they refused to give us medicine. staff during breakfast is trying to rush you to leave also DO NOT STAY HERE
Stayed 1 night in Jul 2024

4/10 Poor

Adrian

Liked: Staff & service
Disliked: Cleanliness, room comfort
The floor we where in , really bad smell, carpet floor really dirty. The fee for the pool really high, the convenience store small amount of products.
Stayed 2 nights in Jul 2024

2/10 Terrible

Cleo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like anything about the Sheraton eg. Food, accommodation, pools, cleanliness unsatisfactory 0/10
Stayed 7 nights in Jul 2024

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024