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Sheraton Miyako Hotel Tokyo

5.0 star property

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Photo gallery for Sheraton Miyako Hotel Tokyo

Exterior
City view
Room service - dining
2 bars/lounges, lobby lounge
Indoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to, 108-8640
  • Happoen Garden
    ‪1 min walk‬
  • Meiji Gakuin University
    ‪1 min walk‬
  • Sengakuji Temple
    ‪7 min walk‬
  • Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 2 Twin Beds, Non Smoking, City View

Premium Room, 2 Twin Beds, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds, Non Smoking, City View

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Club Room, 1 Double Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View

  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Double Bed, Non Smoking

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Luxury Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Sheraton Miyako Hotel Tokyo

Hotel in Minato
5 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna. Housekeeping is available on request.
Sheraton Miyako Hotel Tokyo offers 471 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 7 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthetic salon GUERLAN PARIS. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sheraton Miyako Hotel Tokyo features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and limo/town car service. Event facilities measuring 8030 square feet (746 square meters) include conference space. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.

Sheraton Miyako Hotel Tokyo has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cafe California - This restaurant serves breakfast, lunch, and dinner.
Shisen Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner. Open select days.
Bamboo Lobby Bar & Lounge - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
M Bar - This bar serves light fare only. Open daily.
Teppanyaki Shirokane - This restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Free area shuttle
  • Limo/town car service
  • Uncovered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 5 restaurants

Restaurants on site

  • Bamboo Lobby Bar & Lounge
  • Cafe California
  • M Bar
  • Shisen Chinese Restaurant
  • Teppanyaki Shirokane

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,030 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 19 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately JPY 4500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Uncovered self parking fee: JPY 2000 per night (in/out privileges)
  • Facilities fee: JPY 3000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 8:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 7 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miyako Tokyo Hotel
Sheraton Hotel Tokyo
Sheraton Miyako
Sheraton Miyako Hotel
Sheraton Miyako Hotel Tokyo
Sheraton Miyako Tokyo
Sheraton Tokyo
Tokyo Miyako Hotel
Tokyo Sheraton Miyako
Tokyo Sheraton Miyako Hotel
Minato Sheraton
Sheraton Minato
Sheraton Miyako Hotel Tokyo Japan
Sheraton Miyako Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel
Sheraton Miyako Hotel Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel Tokyo

Sheraton Miyako Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiana

Stayed 1 night in Oct 2024

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.
Stayed 1 night in Oct 2024

4/10 Poor

Koto

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The facility is old and the floor where my room locates smells very bad like a cigarette room. Gym equipment should be upgraded. Staff was kind but lack of explaining. Ex. They didn’t want to provide stays credit and never explained the reason why. Next time I might go other hotels if I pay $200-300 per night.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ercan

Stayed 4 nights in Sep 2024

10/10 Excellent

Naoki

Stayed 2 nights in Sep 2024

10/10 Excellent

kayvan, morgan hill

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Hotel property is in a very good condition.
Stayed 8 nights in Sep 2024

8/10 Good

Deeso

Liked: Cleanliness, staff & service, property conditions & facilities
They donot have enough seating in the lobby
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Suminori

Stayed 2 nights in Aug 2024

10/10 Excellent

Jean elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Pte Ltd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 3 nights in May 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent garden area for walking.
Stayed 3 nights in Apr 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The gym is not adequate as there are no weights. The washroom in the room is very out dated. There are very few ac charging outlets in each bedroom and nothing next to the bed. This hotel needs to be updated very badly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Theresa, Murray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.
Stayed 2 nights in Apr 2024

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Spa & Sauna Room
The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall facility and services were excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our frequent go-to hotel in Tokyo because it is close to Haneda Airport and easy to access by JR or subway, and in a quiet residential neighbourhood if one wants to avoid the madding crowds.
Stayed 1 night in Jan 2024

10/10 Excellent

wing yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great staff. Only complaint is that Marriott did not recognize this stay because we booked through hotels.com. Most disappointing as we’ve never booked any other way than through the Marriott site and didn’t realize Marriott would not count these nights towards our stays. Not a very good policy from a company that’s usually so very accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

John T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Suzan

Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2023