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Shibuya Granbell hotel

3.5 star property

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Exterior
Reception
Exterior
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Cerulean Tower
    ‪4 min walk‬
  • Shibuya Crossing
    ‪6 min walk‬
  • Meiji Jingu Shrine
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (.)

Deep soaking bathtub

Suite (.)

  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shibuya Granbell hotel

3.5-star hotel in Shibuya
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers a vending machine, dry cleaning/laundry services, and a front-desk safe.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Granbell
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Shibuya Granbell
Shibuya Granbell hotel
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Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 504 out of 1034 reviews
Rating 8 - Good. 321 out of 1034 reviews
Rating 6 - Okay. 133 out of 1034 reviews
Rating 4 - Poor. 53 out of 1034 reviews
Rating 2 - Terrible. 23 out of 1034 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Shibuya Crossing and train stations. Lots of restaurants within the immediate area. Recommend this hotel. Pur room was small but had everything we needed.
Stayed 5 nights in Feb 2025

2/10 Terrible

Austin

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

No AC

I didn’t realize until I got to my room that they did not have Air Conditioning. The only option was to open a window that’s a fee blocks away from the busiest intersection in the world. I left and booked a different hotel so I would not be miserable. Hoping I can be refunded since I never stayed here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Freneau

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Laurence J.

Good place
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good for solo travelers and the staff is very friendly and the location is close to Shibuya Station so i highly recommend
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good amenities (delish coffee for Japan / Tokyo), extremely close to key locations (scramble, crossing, Shibuya station, izakayas, etc). Friendly and knowledgeable staff Would go back
Stayed 5 nights in Feb 2025

10/10 Excellent

Ryuji

Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Stayed 5 nights in Feb 2025

8/10 Good

Renata

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I would like to start by saying the staff was AMAZING! Truly went above and beyond during our check-in. The rooms though felt a little bit old and the outlet locations were inconvenient. We also didn't like the glass wall for the bathroom - the curtain to cover up felt odd.
Stayed 3 nights in Feb 2025

10/10 Excellent

??

Stayed 1 night in Jan 2025

10/10 Excellent

Ramoun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was lovely, staff were even better. Sliding doors needs to be realigned they were difficult to open and close. Everything else was top notch.
Stayed 4 nights in Jan 2025

10/10 Excellent

Antonio

Stayed 7 nights in Jan 2025

4/10 Poor

Sau, MARKHAM

Traveled with partner
Room has noticeable old house smell, which was not very pleasant. The good side is it is very close to Shibuya station and great shopping and restaurants area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Mericia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and felt safe to stay there. The staff was very nice and accommodating to everyone in our group (18people). It was a 3 minute walk to 7-11. 5 min. walk to Starbucks. 10 min. walk to Shibuya Train Station.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

8/10 Good

Ramakrishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with lots of amenities. Especially liked the unique glass shower/bathroom in the room. Convenient to the New South Exit of Shibuya Station.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this is an older property, the location is GREAT! All you need to do is cross the street and you're in the Shibuya train station. You are also 5 minutes from the Shibuya Scramble Cross and all the shops in surrounding that area. The staff is also kind and patient (but more importantly, they all speak English). The single rooms are tiny, but this is Japan, so expect that everywhere.
Stayed 3 nights in Jan 2025

2/10 Terrible

Beth

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was the dirtiest place we stayed in all of Japan. The hallways are trashed with cracks in the walls, pictures falling off, and marks of god knows what. Then you get inside your room and it’s relatively clean (but in the same way a super 8 motel would be). Our issue was that the shower head fell off and the heat wouldn’t turn off. The front desk told us to open a window. You can tell that when this place opened it was beautiful but the upkeep leaves something to be desired. The location is amazing, but honestly just find and APA near by instead this place is going down hill so fast.
Stayed 1 night in Dec 2024

8/10 Good

Po-Yu

Liked: Cleanliness, staff & service, room comfort

Budge friendly, easy to move around

Stayed 2 nights in Jan 2025