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Shibuya Tokyu REI Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Reception
Exterior
Down comforters, in-room safe, desk, blackout drapes
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪3 min walk‬
  • Tokyo Tower
    ‪5 min drive‬
  • Meiji Jingu Shrine
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room (Wide Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking

  • 174 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down comforters, in-room safe, desk, blackout drapes

Double Room (4-12F)

  • 149 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Family Twin Room Non smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

View all photos for Superior Double Room Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Female Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room Non Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room Smoking

Interior

Deluxe Twin Room Smoking

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Family Twin Room Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Family Twin Room Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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2 restaurants, breakfast served

Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1562)
The price is $269
per night
$331 total
includes taxes & fees
Apr 27 - Apr 28
Shibuya Excel Hotel Tokyu

About this property

Shibuya Tokyu REI Hotel

3-star hotel in Shibuya
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 280 square feet (26 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities.

Shibuya Tokyu REI Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 9 nights in Dec 2024

10/10 Excellent

JANET

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a wonderful location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
This location is just minutes away from all types of shopping, catering to both youth and general needs. Its proximity to Shibuya Station also provides convenient access to JR express trains to Narita and Haneda airports. If you want to catch airport buses to either Narita or Haneda airports there is a bus area catering this.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, Quiet & Clean Hotel In Shibuya
Great hotel with friendly staff and fair prices. Highly convenient to everything in Shibuya, including the scramble crossing, Harajuku, transit, etc. As a tall person (6’3”), the room I received took some getting used to. The bed was comfortable enough. The bathroom was tiny though. The building was pretty quiet during my stay. My room faces the street and it wasn’t very loud. The hall and neighboring room were quiet as well. All in all, this hotel is very good and I would stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service
Excellent location. Close to train station, shops, dining, tours etc. super small rooms with tiny bathrooms. This was the only down side.
Stayed 6 nights in Jan 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Japan and this place was absolutely the best. The train system is right outside, couldn’t be more convenient
Stayed 8 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in the heart of Shibuya, within walking distance of the train station, Shibuya Crossing, shops, and restaurants. Despite this, the rooms were quiet. The breakfast was varied and tasty.
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in Shibuya and next to a BIC camera store with macdonalds Hotel is old but they try to upkeep it clean and neat
Stayed 1 night in Dec 2024

6/10 Okay

Carlie

Traveled with family and small children
Very very small rooms. Not good if you have a family. Great location. No lift to reception, only escalators
Stayed 4 nights in Dec 2024

10/10 Excellent

Herrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! This hotel is located a short walk from the Shibuya scramble crosswalk with plenty of restaurant, store, and transit options nearby. The hotel lobby is not at ground level, you need to take an escalator (or stairs) down to get to the front desk. So, as a family of 5 with lots of luggage, that meant repeated escalator trips to bring the luggage down to the lobby. Is what it is. The staff were consistently very polite, pleasant, and professional. Check-in was painless. They all spoke English to varying degrees. The rooms were very clean, and have everything you need, but are very cramped once you put 2 or 3 people and their attendant luggage into them. The view was of a very busy commuter train line. You could watch and hear them rolling by, and I opened the window to hear them better. It just added to the Tokyo vibe for me. Breakfast is not included, but an evening snack with beverages is. We elected not to pay the equivalent of a total of 80 Canadian dollars for their breakfast, only to listen to 3 picky kids complain about the food choices. Happily, there is a McDonald's a one minute walk from the hotel, so the gang was fed for the equivalent of $30. Other hotel amenities included laundry facilities and vending machines in a room in the 5th floor. Overall, for the location, the hotel is a very good value. Just keep in mind that everything in Japan is basically the same price as it is in Canada - expensive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Staff & service, amenities, property conditions & facilities
Clean, good location being right next to Shibuya Station. In walking distance for shopping & dining.
Stayed 4 nights in Dec 2024

8/10 Good

Eacham, Zetland

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, this is close to all the activities and sites around Shibuya.
Stayed 1 night in Dec 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amelia, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Shibuya station and not far from Shibuya scramble crossing. Room was very clean and reasonable size
Stayed 8 nights in Dec 2024

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good breakfast, good location
Great location. Friendly staff. Room was a tad bit small but we weren't in the room for long. Breakfast was good. I would stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel staff where very friendly and the hotel is baby friendly
Stayed 4 nights in Dec 2024

6/10 Okay

Matthew, Singapore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Waking distance from Shibuya station to many F&B options and shopping. Hotel decent however very small in space. We were 3 pax and had 2 large luggage with 1 hand carry and had to be creative on how we should have it opened to have access to our clothes. Breakfast was provided and was a simple spread, so it was a good quick meal before running out of the hotel for our trip. The hotel serves it purpose for sleep, shower and meal.
Stayed 3 nights in Dec 2024

10/10 Excellent

Remy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful breakfast buffet and enjoyed the afternoon drinks and snacks that were included. The location is perfect, close to the scramble and Miyashita park, but not in the high traffic walking area.
Stayed 1 night in Dec 2024

8/10 Good

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Jocelyn

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not worth the money. Room was unclean with stains on the carpet and stains on the sheets. Parts of the carpet coming up and furniture falling apart. Cups in the bathroom appeared to be dirty as well. Bathroom reminds me of a cruise ship bathroom. Room is small but gets the job done. Room is also very hot and you can’t adjust the temperature below 68 degrees. It didnt feel like 68 degrees it’s felt like 80 degrees. Happy I only stayed one night. Staff were nice though
Stayed 1 night in Dec 2024