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Shibuya Tokyu REI Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Reception
Exterior
Down comforters, in-room safe, desk, blackout drapes
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪3 min walk‬
  • Love Hotel Hill
    ‪9 min walk‬
  • Cerulean Tower
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room (Wide Bed)

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 174 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down comforters, in-room safe, desk, blackout drapes

Double Room (4-12F)

8.6 out of 10
Excellent
(25 reviews)
  • 149 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(16 reviews)
  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Family Twin Room Non smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

View all photos for Superior Double Room Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Female Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room Non Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room Smoking

Interior

Deluxe Twin Room Smoking

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Family Twin Room Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Family Twin Room Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

Shibuya Excel Hotel Tokyu

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1434)
The price is $248
per night
$306 total
includes taxes & fees
Feb 2 - Feb 3
Shibuya Excel Hotel Tokyu

About this property

Shibuya Tokyu REI Hotel

3-star hotel in Shibuya
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 280 square feet (26 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities.

Shibuya Tokyu REI Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,300 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1005 reviews" "
Rating 8 - Good. 319 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 10 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emanuel, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot. Im definitely going back here on my next trip
Stayed 2 nights in Oct 2024

10/10 Excellent

Elk

Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast available each morning is fantastic and they even have a little snack and beverage evening reception which is nice when you’re walking in after long day and the location is really great very close to Shabuya crossing!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane, Gabriola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service checking in. Room way large compared with similar hotels. The pillows are wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Leidianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark Anthony Villa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

8/10 Good

Jeremias M

Stayed 2 nights in Sep 2024

10/10 Excellent

Ellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves the convenience of this stay. We will be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel to book for the location it’s priced at

10/10 Excellent

Mark Anthony Villa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic nights stay. Nice a quiet location even though the scramble crossing is so close.
Stayed 1 night in Oct 2024

10/10 Excellent

MARIBEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Transportation, food, shopping etc.
Stayed 2 nights in Oct 2024

8/10 Good

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to everything you need in Shibuya, the staff were also very nice and helpful
Stayed 2 nights in Oct 2024

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John Takeo

Liked: Amenities
Proximety, cleanliness big TV, etc
Stayed 7 nights in Oct 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

6/10 Okay

Kristen

Traveled with partner
Liked: Staff & service
The hotel was conveniently located just outside an exit from Shibuya Station, making it easy to get around. The staff were pleasant, and both check-in and check-out were straightforward processes. They also kindly held onto our luggage until our taxi pickup after we checked out. However, a significant drawback of our stay was the strong odor coming from the carpet, couch, and chair in the room, which smelled of urine/body odor. This did impact our overall experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Shibuya station, good prices and helpful staff, have stayed here a few times different years and they are consistent with service. Great hotel breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Farzan

Traveled with group
Liked: Cleanliness, staff & service
The overall experience was good and staff were very friendly. But safety might be a concern as anyone can walk into the hotel and use the elevators as they don’t require you to use your hotel key to operate. Also the rooms are very small so if you have big luggage’s it going to be hard to open them. The bathroom is very small as well and it is not height friendly for tall people. But the best part of this hotel is the location as you are next to everything and the metro station.
Stayed 6 nights in Sep 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
I have stayed in other Tokyu REIs and this was a big step down - the room smelled of cigarette smoke (in a non-smoking hotel), there was rubbish (eg a bottle top) under the bed and someone else's hair on the bathroom walls. The hotel also seems to attract people who.like shouting in the corridors. One to avoid perhaps.
Stayed 7 nights in Sep 2024

10/10 Excellent

Nevena

Stayed 5 nights in Sep 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is right around the corner from Shibuya Crossing and across the street from Shibuya EST (gaming center). Its is walking distance from absolutely EVERYTHING! Restaurants Shibuya Sky, LV, Gucci, anything you can think of you can walk to from this hotel. The rooms are a bit small and we didn’t have a tv. They used projector and it was in Japanese but we were able to access You Tube in English. The hotel food/restaurant needs improvement and the bar was never open. I didn’t see but 1 or 2 ppl inside. Eating outside the hotel is better. The hotel offers free umbrellas to take every day. The area is busy not noisy. The people are kind but not polite. Make sure to have goggle translate on your phone you’ll need it! Keep an extra charger because you’ll need it!
Stayed 3 nights in Sep 2024