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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Down comforters, in-room safe, desk, blackout drapes
Front of property
Breakfast, lunch and dinner served
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant
$181
Sep 7 - Sep 8

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪2 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room (Wide Bed)

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 174 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down comforters, in-room safe, desk, blackout drapes

Double Room (4-12F)

8.6 out of 10
Excellent
(32 reviews)
  • 149 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

7.8 out of 10
Good
(18 reviews)
  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Standard Family Twin Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Family Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Superior Double Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Standard Double Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Female Single Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Female Single Room Non Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room Non Smoking

  • Sleeps 2

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About this property

Shibuya Tokyu REI Hotel

3-star hotel in Shibuya
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 280 square feet (26 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities.

Shibuya Tokyu REI Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1018 reviews
Rating 8 - Good. 279 out of 1018 reviews
Rating 6 - Okay. 97 out of 1018 reviews
Rating 4 - Poor. 30 out of 1018 reviews
Rating 2 - Terrible. 12 out of 1018 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities
Great location as just a short walk from Shibuya station, scramble crossing, shops and restaurants. Had a pleasant stay for 11 nights.
Stayed 11 nights in May 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Kerri-Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location is very convenient just around the corner from scramble crossing. Family a couple of doors down. Clean. Friendly, helpful staff
Stayed 6 nights in May 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Great Location!!! ...a little bit busy in front of the hotel, very slow escalator, but good enough for one night stay and very close to the train station.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say this is boutique hotel. Room not large but comfortable. Everything is spotless. Bed and pillows comfortable too. So close to all the Shibuya crossing activities
Stayed 2 nights in May 2025

8/10 Good

tommy

Liked: Staff & service, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Rae

Liked: Cleanliness, amenities, property conditions & facilities
This was centrally located with all the essentials next to the subway station and many attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent central location. Great transportation links. Hotel was really clean. Staff accommodating and friendly. All you can eat breakfast for a reasonable price, plenty of selection both asian and western options. There was also a selection of free products for guests in the hotel lobby (razor, tooth brush etc) Smoking pods with zero smell - which as a none smoker i found great. Comfortable room and beds. Would recommended Bad point (sorry) - there was a laundry room with 2 dryers, 2 washing machines, and a 3rd with both. Dryers didnt dry very well. But staff did give us more hangers for our room.
Stayed 3 nights in May 2025

10/10 Excellent

Ansley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Jeff, Calgary

Stayed 6 nights in May 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Shibuya. Shibuya stations at your doorstep. Rooms are small but clean and have everything you need. Would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Khoa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long time user

As usual, it's a great hotel. I've been staying here every time I'm in Tokyo. Their eco friendliness is great. Staff always friendly and helpful. Rooms are great. Location is excellent.
Stayed 10 nights in May 2025

6/10 Okay

Erik Wing Chung

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel carpet is very old, lighting in corridor is very dim, washroom is small and smell when flush.
Stayed 2 nights in May 2025

6/10 Okay

Raymond

Traveled with family
Liked: Staff & service, property conditions & facilities
Location was key! So convenient to Shibuya shopping, dining and transportation. Rooms are small compared to American standards.
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Tokyo and our stay here was great! Rooms are quite small compared to North American hotels but that didn’t bother us at all as we were rarely in our hotel! Staff were friendly and everything was clean! Would stay again
Stayed 4 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping, convenience
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We arrived early expecting to request our luggage to be held until check in time in 3 hours, but friendly staff invited me to join the loyalty program (for free) to be able to check in earlier. That was an unexpected and welcome surprise. The rooms were cozy, but fine. Beds are firm but not rock hard. We purchased breakfast tickets in advance for a discount and appreciated the convenience and variety of foods, which we enjoyed every morning there. Refilling stations in the hallway for cold water were great. Location of the hotel was very convenient also.
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Stayed 2 nights in May 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a solo traveler!

The staff here are so great and the breakfast excellent. If you are coming from N America the small size, bare necessities and older look may take you back. It is a mid-grade hotel with amazing service. Rooms were clean, quiet and efficient. The location was AMAZING. I would absolutely stay again on a solo trip.
Stayed 4 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Evnall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple room, has all the basic amenities needed. Bed and pillows are comfortable, and bathroom and shower is clean. Room is a little small, but it doesn't really matter as you wouldn't be planning to spend the whole day in room as there is so much to do and see around this area. One thing we observed there was a slight smell of cigarettes but once we turned the air purifier on it disappeared - to note the hotel is a non smoking establishment so must be guests not following the rules (not really the hotels fault)
Stayed 2 nights in May 2025

10/10 Excellent

Manu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first timer in Japan with family, this hotel conveniently located closer to Shibuya station and closer to main attractions in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Nur Faradibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Kristin

Traveled with family
Liked: Cleanliness, staff & service
Paid TV(tho nobody stays in Tokyo for the tv), noisy(paper thin walls).
Stayed 1 night in May 2025