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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Front of property
Hallway
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Down comforters, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$189
Jan 27 - Jan 28

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Hachikō Memorial Statue
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(23 reviews)
  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (4-12F)

Down comforters, in-room safe, desk, blackout drapes

Double Room (4-12F)

8.4 out of 10
Very good
(38 reviews)
  • 149 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Female Single Room Non Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room (Wide Bed)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room (Wide Bed)

8.4 out of 10
Very good
(27 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 174 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Superior Double Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Standard Family Twin Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Family Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

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About this property

Shibuya Tokyu REI Hotel

3-star hotel in Shibuya
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 280 square feet (26 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities.

Shibuya Tokyu REI Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1008 reviews
Rating 8 - Good. 275 out of 1008 reviews
Rating 6 - Okay. 97 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. So much to do in the area, yet it was off the beaten track by a little bit, so nice and quiet. The room was very small, but it worked just fine. The bed was a little bit hard, but overall, it was an excellent choice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the location couldn’t get any better
Stayed 2 nights in Oct 2025

8/10 Good

Yvonne

Stayed 3 nights in Sep 2025

10/10 Excellent

Chelon

Stayed 2 nights in Oct 2025

10/10 Excellent

Josephine

Stayed 3 nights in Sep 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the proximity of hotel to Shibuya Crossing and station. 2nd time staying here. The last time I got a bigger room for 2 people. This time, the 3 bed room was small. Love the staff though.
Stayed 1 night in Sep 2025

8/10 Good

Glacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of beauty amenities and very accessible to JR stations
Stayed 4 nights in Sep 2025

6/10 Okay

Mingqi

Traveled with partner
Liked: Cleanliness, staff & service
Room is reasonably clean, staffs are friendly and helpful. The hotel facility itself though, it’s a bit old and tired. Great location though. So it’s overall average. I’d only recommend if the price is right
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaysree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Michael

Stayed 2 nights in Sep 2025

8/10 Good

Srinivas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room | Friendly Staff | AC | Small Room Size
Stayed 3 nights in Sep 2025

10/10 Excellent

Mayra, timber pines

Stayed 2 nights in Sep 2025

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small which is to be expected in the heart of Tokyo. Great staff, friendly service. Excellent breakfast. Awesome location in the heart of Shibuya with lots to do and easy access to subway.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Stayed 1 night in Jul 2025

10/10 Excellent

Juan Carlos Hernandez

Stayed 5 nights in Sep 2025

6/10 Okay

Mariano

Liked: Staff & service
Disliked: Room comfort

Habitaciones pequeñas

Fui a este hotel mi última noche en Japón. Solo estuve una noche y había leído sobre el tamaño de las habitaciones de los hoteles de Japón cuando uno no paga cierto monto. Y es el caso ejemplo. Es un hotel cuyas habitaciones son pequeñas (yo estuve 1 noche pero no hubiera elegido estar más de esa cantidad en espacio reducido). Valoré que en el desayuno haya opciones occidentales ya q he visto muchas personas de Europa allí.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Always very helpful and caring.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the buffet breakfast, enough variety that i did not eat the same everyday. Room is snug (not unusual for Japan and Europe) but intelligent designed so that you have all you need and extremely clean; I could not find dust! Staff are so genuine and attentive. Literally steps from Shibuya Station, cannot ask for more. Thank you fir a wonderful stay.
Stayed 3 nights in Sep 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Elnora

Stayed 5 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very close to the Shibuya station which makes it easy to travel to other tourist attractions. It is only couple blocks from Shibuya crossing which is great for shopping and dining. We found the bed sheet was dirty. We called the front desk and the staff changed it right away. Staff was friendly and helpful. I would recommend this location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mary Anne, Somerset

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although room was small(3 single bed for us), it was steps away from Shibuya crossing and the train station. Lots of dining options around the hotel. The complimentary evening drinks and snacks were awesome. Thank you
Stayed 5 nights in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind, especially employee "Yuki" , she helped me so much during my stay witht he check in and the laundry room, she is wonderful and very kind, Thank you Yuki-san =) . I will be back again next year. =)
Stayed 2 nights in Aug 2025