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Shinjuku Granbell Hotel

4.0 star property

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Photo gallery for Shinjuku Granbell Hotel

Bar (on property)
The Club Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe
Bar (on property)
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Room assigned at check-in

1 bedroom, premium bedding, down comforters, in-room safe

Room assigned at check-in

  • 140 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin, Non-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Economy Twin, Non-smoking

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Double / Yau Ma Tei, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Executive Double / Studio,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(1 review)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double with Universal Design, Non-smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Hollywood Twin, Non-smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Hollywood Twin, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double with Loft, Non Smoking, Ground Floor

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Hollywood Twin, Non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Economy Single, Non-smoking

8.8 out of 10
Excellent
(24 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Non-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Non-smoking

8.0 out of 10
Very good
(20 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Economy Double, Non Smoking

8.6 out of 10
Excellent
(49 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

The Resort Suite, Non-smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.5 out of 5, Wonderful, (3618)
$205 nightly
The price was $302
The price is $205 total
All taxes and fees included in total
Hotel Gracery Shinjuku

About this property

Shinjuku Granbell Hotel

4-star Tokyo hotel, connected to a shopping center in Shinjuku
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Shinjuku Granbell Hotel offers 485 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Shinjuku Granbell Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2200 per person
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 708 out of 1349 reviews
Rating 8 - Good. 370 out of 1349 reviews
Rating 6 - Okay. 178 out of 1349 reviews
Rating 4 - Poor. 54 out of 1349 reviews
Rating 2 - Terrible. 39 out of 1349 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff! The whole area is an experience.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Daniel, Toronto

Stayed 1 night in Apr 2025

8/10 Good

Callum

Stayed 9 nights in Apr 2025

6/10 Okay

Nancy, Lakewood

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I expected a lot more and was very disappointed. I even had to pay extra to upgrade my room that was so tiny for my son and I I had no other choice. I paid way too much for this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Norma, Pembroke Pines

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very accommodating. We included the breakfast and it was delicious with many options. The staff was terrific and the coffee shop in the lobby was spectacular. We also enjoyed the roof top bar. Amazing Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Excellent breakfast. Nice roof restaurant
Stayed 12 nights in Apr 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Absolutely loved our stay here. The room was spacious and had amazing views. Amenities were restocked every day and everywhere was well maintained. We arrived very early (9am!!) after a 14 hour flight and were allowed into our room at 11am at no extra cost which was an absolute godsend. Perfect location. Would recommend to anyone.
Stayed 6 nights in Apr 2025

6/10 Okay

Jonathan

Stayed 2 nights in Apr 2025

4/10 Poor

Ya Mei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In our first room, there was a bedbug. The staff are really kind and exceptional and immediately changed us to a smaller but cleaner room. They comped us free drinks from their cafe. The rooftop bar is nice. The area around this hotel is not so good, just bars and clubs.

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

6/10 Okay

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the staff were efficient and friendly, they were not there to help tourists with transportation questions or what to do in the area, which was really disappointing. The area is away from a lot of the tourist attractions, therefore, to have a staff member as a concierge would be great for tourists.
Stayed 4 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the perfect stay here. Very convenient to get around. Staff was great. Breakfast pretty yummy, and the rooms comfortable. Great choice.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple of times now when visiting Japan. It's a pretty great spot to stay when you're in Tokyo. Excellent location. Walkable to the Shinjuku station which gets you all over. Biggest selling point though is the excellent breakfast buffet spread.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to nice restaurants
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heddy at the front desk was amazing.
Stayed 6 nights in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smallest room ever in my life

Beware of the high reviews , hotels will sell you a room the size of a closet for above $200 per night . Location is far from subway and not walkable with luggage .Asked for an upgrade as the room was very small and was willing to pay . Declined as I had been in my room for 30 mins and used the bathroom. Not clean either please see picture.
Stayed 1 night in Apr 2025

8/10 Good

Will

Liked: Staff & service
Disliked: Property conditions & facilities

Just okay

Efficient checkin. Large twin beds was nice. Room very cramped. There was a very large wicker hanging chair that took up a ton of needed space and totally unnecessary. The walls in the room were damaged and the room smelled mouldy. Window does not open for fresh air unfortunately. More elevators required as often there was a wait. On a positive not the room was vault like quiet at all times which was a wonderful reprieve from chaotic Shinjuku
Stayed 4 nights in Apr 2025

6/10 Okay

Myra, San Francisco

Traveled with partner
Liked: Staff & service
A little further from train lines than wanted but ok for a one night stay.
Stayed 1 night in Apr 2025