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Shinjuku Kuyakusho-mae Capsule Hotel

2.0 star property

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Photo gallery for Shinjuku Kuyakusho-mae Capsule Hotel

Interior entrance
Interior entrance
In-room safe, free WiFi, bed sheets
Massage/treatment rooms
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
1-2-5 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Samurai Museum
    ‪3 min walk‬
  • Shinjuku Isetan
    ‪4 min walk‬
  • Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Special Offer - Capsule Room, Non Smoking for Male Guest

In-room safe, free WiFi, bed sheets

Special Offer - Capsule Room, Non Smoking for Male Guest

  • Sleeps 1
  • 1 Twin Bed

View all photos for Capsule Room, Non Smoking for Male Guest

In-room safe, free WiFi, bed sheets

Capsule Room, Non Smoking for Male Guest

  • Sleeps 1
  • 1 Twin Bed

View all photos for Special Offer - Two Capsule Room, Non Smoking for Male Guests

In-room safe, free WiFi, bed sheets

Special Offer - Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Capsule Room, Non Smoking for Male Guests

In-room safe, free WiFi, bed sheets

Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Offer - Capsule Room, Non Smoking for Female Guest

In-room safe, free WiFi, bed sheets

Special Offer - Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Twin Bed

View all photos for Capsule Room, Non Smoking for Female Guest

In-room safe, free WiFi, bed sheets

Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Twin Bed

View all photos for Special Offer - Two Capsule Room, Non Smoking for Female Guests

In-room safe, free WiFi, bed sheets

Special Offer - Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Capsule Room, Non Smoking for Female Guests

In-room safe, free WiFi, bed sheets

Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Twin Beds

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About this property

Shinjuku Kuyakusho-mae Capsule Hotel

Capsule hotel in Shinjuku
Along with a sauna, this capsule hotel has massage/treatment rooms and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Shinjuku Kuyakusho-mae Capsule Hotel offers 330 air-conditioned accommodations with safes and hair dryers. Televisions come with digital channels.

Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the capsule hotel include a sauna.
Shinjuku Kuyakusho-mae Capsule Hotel features a sauna, a vending machine, and complimentary newspapers in the lobby. A computer station is located on site and wireless Internet access is complimentary.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Things to do

  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 13-inch TV with digital channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to vacate their rooms from 10 AM to 2 PM every day for housekeeping service.
Children ages 6-14 must be accompanied by an adult of the same gender. If not accompanied by an adult of the same gender, their reservation will be canceled on arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This capsule hotel allows 1 guest per room in an area designated by gender, regardless of age.

We should mention

Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Capsule Hotel Shinjuku
Capsule Shinjuku
Kuyakushomae
Kuyakushomae Capsule
Kuyakushomae Capsule Hotel
Kuyakushomae Capsule Hotel Shinjuku
Shinjuku Capsule
Shinjuku Kuyakushomae
Shinjuku Kuyakushomae Capsule
Shinjuku Kuyakushomae Capsule Hotel
Shinjuku Kuyakushomae Capsule Hotel Tokyo
Kuyakusho-mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule
Kuyakusho-mae Capsule
Shinjuku Kuyakusho mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule Hotel Tokyo
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel Tokyo

Shinjuku Kuyakusho-mae Capsule Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 250 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 234 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sebastian

Liked: Staff & service, amenities, property conditions & facilities
If you want to experience a authentic Japanese hostel. This is the place for you. There will be some culture shocks. But thats pair for the course when traveling. This hostel is in a really good location for night life.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Stayed 2 nights in Oct 2024

6/10 Okay

Lawrence

Traveled with family
Liked: Staff & service, property conditions & facilities
Only did this because there was no other options. Felt like a hostel full of foreigners to me… Will avoid in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities
What a wonderful property !! I stayed in the 8th floor (all female dorm) and it was clean and very quiet. They had amenities (aside from toothpaste) in the washrooms so you don’t need to bring anything if you don’t need. They have lockers and luggage storage but i ended up keeping my luggage beside my bed. Overall the staff were very friendly, and it was a good location to catch transit and walk around. Plus there’s a pub crawl place literally beside the capsule hotel. Pros: -quiet -clean, every female is given slippers and new towels clothes daily. Shoes have to be locked up downstairs -personal locker for your items with key and lock. -capsules aren’t terrible room-wise -no curfew ! -the 8th floor door is locked so only women can enter Cons -because you can’t have shoes and have to lock them up the downstairs can at times smell like feet but there are worse things than this -there is only ONE elevator, so checking out at 10am (as required) takes over 30 mins to get from the 8th floor to the 3rd floor just due to there amount of people leaving. There are no other problems with the elevator any other time of the day, just at checkout time. There are also no stairs. -it’s so quiet that you can’t take a call on the floor. So, that’s a bit frustrating -people leave their luggage open in the walk ways ??? This is not the capsules fault but the ignorance of others. -bathrooms are only to be used on your floors/ the shared lounge bathroom is usually barricaded
Stayed 5 nights in Nov 2024

8/10 Good

Isaac

Stayed 4 nights in Oct 2024

8/10 Good

Fernando

Liked: Staff & service, amenities
The sleeping areas can be a bit too humid and needs more air circulation.
Stayed 2 nights in Nov 2024

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My issues began when I tried to check in at 1350. The staff told me I could not check in until 1400 and further asked me to leave the hotel until that time. They have this weird situation where you leave your shoes at the entrance in exchange for a shoe locker key. Then you trade that in for a normal locker key so when you want to come and go you need to exchange these keys. This place can hold over 400 people and they only have one rickety slow elevator that fits about 5 people without luggage. Keep this in mind for this next part... You are required to check out at 10 AM every morning no matter how long your stay is to then check back in at 2 PM. If your luggage doesn't fit inside the small provided locker then you're stuck carrying it with you for 4 hours. You are not allowed to keep anything in your bunk during this period either. The previously mentioned storage locker area is cramped and when every resident needs to check out in the morning, this causes an even bigger problem. All that aside, I couldn't get any sleep because the sleeping area or entire floor set off my allergies so bad, which would lead me to assume a dust/mold issue. I ended up booking other arrangements last minute for 4 of my 6 nights and one of the two nights I had to stay, I mainly slept in a bean bag in the common room since it had open window ventilation. I do not recommend staying here at all, but if you want to, make sure all of these things don't hinder your actual vacation plans!
Stayed 5 nights in Oct 2024

6/10 Okay

Daniel

Disliked: Staff & service, property conditions & facilities
Too many people in little area
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times; great for single travelers
Stayed 2 nights in Oct 2024

8/10 Good

Robbie

Unique experience in a great location. Very good value. Staff excellent
Stayed 10 nights in Oct 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ricardo

Liked: Staff & service
Have to leave every day for 4 hours.
Stayed 2 nights in Oct 2024

6/10 Okay

Erica

Liked: Staff & service
It was an experience
I had to stay at a capsule hotel in Japan, or so I was told. I guess I am glad I had the experience and over all it wasn't horrible. They are trying. I'm sure it's impossible to keep up on everything with the amount of traffic they get and the area it's in. The staff was very courteous and my capsule was fine; if a bit dated. It's noisy and bright all night. I was able to sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2024

2/10 Terrible

Eugenio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky, Crowded, Tony Capsule Hotel
Whole place smelled absolutely terrible, they force you to check out and leave the hotel every day at 10 am, and check back in at 2 pm, you can’t be in the hotel at all during that time, or grab any of your stuff. Service was kind enough but the lockers are tiny, the hallways to the lockers are tiny, and people will bump into you trying to change. Impossible to do anything there. Seems like they haven’t remodeled anything since the 80s, everything is old. The baths are ok but always filled. You only get one set of towels, extra costs money, so every hangs their towels on their lockers or rooms to dry, adding to the stink. It’s a shame because it could be much better but after a single night (as a 6’4” man that didn’t come close to fitting in the capsule) I left and didn’t come back, I don’t care I lost the money on the reservation. You couldn’t pay me to stay here again. Sorry, but there are better capsule options elsewhere.
Stayed 3 nights in Oct 2024

4/10 Poor

Luke

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Entire properly has to check out and leave the property between 10am-2pm everyday no matter how long you’re staying? It’s utterly baffling and the loud intercom every morning warning people that overstaying this 10am time will incur a fine is excessive. Was extremely convent in terms of location but all to often I did feel like I was in an episode of squid game.
Stayed 5 nights in Oct 2024

8/10 Good

Surasit, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Capsule hotel review
Price was good and staff helpful. Amazing location in Shinjuku. Night life all around and convenient location to subway. Bathroom had lots of amenities including free shampoo, conditioner, bodywash. Plenty of towels and free disposable slippers available. However, no AC available in each pod or really on the floors. Was quite warm. Not able to store luggage.
Stayed 1 night in Oct 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
This area can ve good to stay in for everything you want but this is a shared facilities there are no privet showers or bathub . The bathrooms are stall and urinals which is like being out in public. The place is a bit warm and none of yhe capsules have your own air con system so when you close the curtain it warms up pretty fast and the mattresses are pretty thin more thwn others ive stayed in but you are getting this place pretty cheap so it comes with some things . The common room was nice its big and there are no privet places for suitcases but it is japan and its in a monitored room and next to common area . You do get a small privet locker for little things su j as a small backpack . The front staff were very nice and accommodating. Also everyday between 10 am and 2 pm everyone must leave the building for cleaning and new sheets
Stayed 3 nights in Oct 2024

4/10 Poor

Kinda

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Jermain

Traveled with group
Disliked: Staff & service, room comfort
Would not stay again
The shower situation was wild AF. U had to be gone by 10 am and stat gone until 2pm. No ventilation un the capsules.
Stayed 4 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Potential guests should be explicitly told that showers and baths are public, no separate or private shower stalls are available
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Stayed 1 night in Sep 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

6/10 Okay

Edmond

Traveled with group
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Oct 2024