This hotel features a restaurant, a microwave in a common area, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite.
Smile Hotel Tokyo Shinkoiwa offers 232 air-conditioned accommodations with bathrobes and slippers. Televisions come with pay movies.
Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and an elevator.
Smile Hotel Tokyo Shinkoiwa has a restaurant on site.
Languages
Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
Pay movies
TV with premium channels
Food and drink
Refrigerator
More
Air conditioning
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Shinkoiwa Park Hotel Katsushika
Shinkoiwa Park Katsushika
Shinkoiwa Park
Shinkoiwa Park Hotel Japan/Tokyo - Katsushika
Shinkoiwa Park Hotel Tokyo
Shinkoiwa Park Tokyo
Shinkoiwa Park Hotel
Smile Tokyo Shinkoiwa Tokyo
Smile Hotel Tokyo Shinkoiwa Hotel
Smile Hotel Tokyo Shinkoiwa Tokyo
Smile Hotel Tokyo Shinkoiwa Hotel Tokyo
Smile Hotel Tokyo Shinkoiwa Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 177 out of 555 reviews" "
10 - Excellent
177
Rating 8 - Good. 237 out of 555 reviews" "
8 - Good
237
Rating 6 - Okay. 111 out of 555 reviews" "
6 - Okay
111
Rating 4 - Poor. 19 out of 555 reviews" "
4 - Poor
19
Rating 2 - Terrible. 11 out of 555 reviews" "
2 - Terrible
11
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
John S.
Aug 15, 2024
John S.
Stayed 2 nights in Jul 2024
8/10 Good
Cristina, Matsumoto
Aug 14, 2024
I liked the shampoo and the conditioner.
I didn’t like the air conditioning.
That system that when you take the key from the door, the room turns very hot and when you return, it’s not cool. And it takes time to become cool again.
The mattress is great compared to the hotel I stayed for this trip.
However, the cleanliness of the room can be improved. When I checked into the room, I found a strand of long hair behind the door which was definitely from the previous customer.
Absolutely vile property. The elevators smell so much like cigarettes I can't breathe, if you touch the wall now you smell like that too.
I would pay double to stay in a hostel.
It was a very clean and cozy room, the bed was on the smaller end but fit me and my friend perfectly fine. The location is not bad as it's right above a Jonathan's, across the street from 7/11, and is a 2 minute walk from the train station. They give you free towels everyday and in the lobby they provide many toiletries for free!
Very friendly staff. The room had everything i needed. You can pick up free stuff like shavers, toothbrushes etc which i find rare in europe. Train stn is a 2 min walk and a 15 ride on the metro to tokyo central. Breakfast was good with lots of choice. Near the hotels are loads of restraurants and convenienice stores.
Very convenient for Shin Koiwa station. Rooms are clean and cosy but not overly large. That said, the beds are comfortable and rooms are quiet. Everything you need for dining or shopping is within easy walking of the hotel. Very much enjoyed our stay.
Tub was clean but shower curtain had hair and mildew. I Also, when I ran the shower, black mildew kept coming out. I had a long flight and didn't have any energy to complain. So I just ran the shower with only hot scalding water until it was clean.
Stained mattress and mattress cover. Bathroom was not fully cleaned and had dirt stains in shower room and wall, and smelled like wet towels. Ceiling vent was caked with dirt. For what I paid, the cleanliness of my room was not acceptable.