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Smile Hotel Sugamo

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Smile Hotel Sugamo

Lobby
Down comforters, memory foam beds, in-room safe, desk
Interior
Reception
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Yanaka Ginza Shopping Street
    ‪4 min drive‬
  • University of Tokyo
    ‪5 min drive‬
  • Sunshine City Shopping Mall
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Economy Double Room, Non Smoking

  • 129 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Single Room, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Down comforters, memory foam beds, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Adjacent Single Rooms-Non-Smoking

Down comforters, memory foam beds, in-room safe, desk

Adjacent Single Rooms-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room

Down comforters, memory foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

APA Hotel Sugamo Ekimae

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1005)
The price is $92
per night
$111 total
includes taxes & fees
Feb 6 - Feb 7
APA Hotel Sugamo Ekimae

About this property

Smile Hotel Sugamo

3-star hotel in Toshima
This smoke-free hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Smile Hotel Sugamo is a smoke-free property.

Smile Hotel Sugamo has a restaurant serving breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 566 reviews" "
Rating 8 - Good. 232 out of 566 reviews" "
Rating 6 - Okay. 72 out of 566 reviews" "
Rating 4 - Poor. 15 out of 566 reviews" "
Rating 2 - Terrible. 3 out of 566 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Toby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

dai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Tout le séjour était très bien. Juste ne pas indiquer dans le gps l'adresse fournie sur hôtels.com mais directement Smile hôtel Sugamo
Stayed 3 nights in Oct 2024

10/10 Excellent

KEIJI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
도쿄에 자주 방문하는데 특별한 일 없으면 늘 여기 머뭅니다. 모닝커피도 맛있고 각 방이 창문이 열려서 환기도 잘 됩니다. 직원들 친절하고 역에서 도보 1분거리, 대형슈퍼마켓 및 편의점도 1분거리.. 나리타 하네다 어떤 공항과도 멀지 않은 최고의 조건입니다.
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Hiu Tung Joe

Stayed 5 nights in Aug 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
Stayed 6 nights in Aug 2024

10/10 Excellent

Wing

Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, staff were amazingly hospitable.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap stay with all you need
All in all I liked this stay because it was fairly economical considering how expensive Japan can be. This hotel allows you to have your own space and gives you the basics you need to survive. It was a little annoying when the reception kept calling me at noon asking if I wanted my room cleaned (at midday) when I had my "don't disturb" sign up, however this was quite thoughtful. I think I would stay here again on balance though - thanks so much!
Stayed 8 nights in Jul 2024

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice people
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
로비에 있는 커피머신에서 무료로 맛있는 커피를 매일 마실 수 있습니다. 매우 친절하고 깨끗합니다. 스가모역 1분 거리.. 세이유 슈퍼마켓 1분 거리..
Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Especially the staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel, it was really clean and the staff were very friendly. The room was perfect for one person and the hotel is only a couple minute walk from the Yamanote line. They never responded to my message asking if I could drop my bags off before check in, but when I showed up they let me check in early without me even asking. My only complaint is that the towels smelled weird, like dogs or cheese. I got a new towel every day and every single one was like that, but you can’t smell it until it’s wet.
Stayed 5 nights in Jun 2024

8/10 Good

Ken Wai Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
good location. 24-hour supermarket, restaurants and the train station are just nearby. Although the room is small, it got all the things you need.
Stayed 4 nights in Jun 2024

8/10 Good

Li Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room!
Stayed 2 nights in Jun 2024

8/10 Good

Yee Ting

Stayed 5 nights in Jun 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First impressions: Just off the main drag in Sugamo, with a Family Mart next to it. In an effort to provide everything a customer might want, the hotel just wound up cluttering the room. (Cups, mugs, notepad, a dehumidifier, other machines which I'm not sure what they were, etc.) Also, the policy of turning in the key at the front desk before I leave is annoying; it feels like the hotel is babysitting me. ugh. Up-side: The bed was comfortable. It seemed a bit too firm at first, but according to the Fitbit app, I slept like a log. (Then again, I was also recovering from a cold.) Down-side: I couldn't plug my Switch into the TV. The bathtub was a bit slippery and the washlet....didn't shoot straight or something -- I'm not really sure what was wrong with it. But the bath towel was the joke of the trip: Old and thin as a dishrag, and frayed all around the edges. Conclusion: If it's cheap on Saturday night then I suppose it's a step up from a capsule hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

SANGHEUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

taisuke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful view of the sky tree from the room I had. The room had all the amenities I needed and the free water supplied each day was really appreciated! It was super easy to stop at a convenience store, there's two within a 5 min walk of the hotel. The train station is super close. I would happily stay at this hotel again.
Stayed 9 nights in May 2024