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Sotetsu Fresa Inn Ueno Okachimachi

3.0 star property
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Photo gallery for Sotetsu Fresa Inn Ueno Okachimachi

Restaurant
[Non-Smoking] Twin (Adjoining Rooms cannot be requested) | Desk, blackout drapes, iron/ironing board, free WiFi
Reception
Hallway
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$73
Sep 7 - Sep 8

Explore the area

View in a map
Ueno 1-20-8, Taito-ku, Tokyo, 111-0005
  • Ueno Park
    ‪3 min walk‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Skytree
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for [Non-Smoking] Superior Single

Desk, blackout drapes, iron/ironing board, free WiFi

[Non-Smoking] Superior Single

9.4 out of 10
Exceptional
(6 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for [Non-Smoking] Single

Desk, blackout drapes, iron/ironing board, free WiFi

[Non-Smoking] Single

  • 101 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Corner Double (Adjoining Rooms cannot be requested)

[Non-Smoking] Corner Double (Adjoining Rooms cannot be requested) | Desk, blackout drapes, iron/ironing board, free WiFi

[Non-Smoking] Corner Double (Adjoining Rooms cannot be requested)

8.0 out of 10
Very good
(2 reviews)
  • 124 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Twin (Adjoining Rooms cannot be requested)

[Non-Smoking] Twin (Adjoining Rooms cannot be requested) | Desk, blackout drapes, iron/ironing board, free WiFi

[Non-Smoking] Twin (Adjoining Rooms cannot be requested)

9.0 out of 10
Wonderful
(2 reviews)
  • 155 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Non-Smoking] Double

Desk, blackout drapes, iron/ironing board, free WiFi

[Non-Smoking] Double

8.8 out of 10
Excellent
(21 reviews)
  • 104 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Semi-Double

Desk, blackout drapes, iron/ironing board, free WiFi

[Non-Smoking] Semi-Double

  • 101 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

View all photos for Superior Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Single Room

  • Sleeps 1

View all photos for Corner Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Corner Double Room

  • Sleeps 2

View all photos for Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

  • Sleeps 1

View all photos for Semi Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room

  • Sleeps 2

View all photos for Universal Room

Desk, blackout drapes, iron/ironing board, free WiFi

Universal Room

  • Sleeps 1

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Reception

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  • Air conditioning
  • Breakfast available
  • Laundry
4.5 out of 5, Wonderful, 959 reviews
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About this property

Sotetsu Fresa Inn Ueno Okachimachi

3-star hotel in Ueno
Along with a microwave in a common area, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands. Housekeeping is available on request.
Sotetsu Fresa Inn Ueno Okachimachi offers 155 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Sotetsu Fresa Inn Ueno Okachimachi features a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Sotetsu Fresa Inn Ueno Okachimachi is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: JPY 850 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 850 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, and LINE Pay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sotetsu Fresa Inn Ueno-Okachimachi Tokyo
Sotetsu Fresa Ueno-Okachimachi Tokyo
Sotetsu Fresa Ueno-Okachimachi
Sotetsu Fresa UenoOkachimachi
Sotetsu Fresa Ueno Okachimachi
Sotetsu Fresa Inn Ueno Okachimachi Hotel
Sotetsu Fresa Inn Ueno Okachimachi Tokyo
Sotetsu Fresa Inn Ueno Okachimachi Hotel Tokyo

Sotetsu Fresa Inn Ueno Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent staff, and nice rooms.
Stayed 6 nights in May 2025

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic stay, stayed 12 nights, always clean in a great area, close to many transportation routes which was very convenient, plenty of food and drinks places to visit at your door step
Stayed 13 nights in May 2025

6/10 Okay

Hung-Wei

Traveled with family
Disliked: Cleanliness
Ordered 3 rooms. 1 of room smell not good. 2 of room space were crowded.
Stayed 5 nights in May 2025

10/10 Excellent

Joseph, Crumlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to Ueno station and Okachimachi (on the Yamanote Line is even closer)
Stayed 4 nights in May 2025

10/10 Excellent

Peter Kuo-Jui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 3 nights in Apr 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service
Nice rooms, quiet interior. Elevator appearance (carpet) needs to be replaced for safety.
Stayed 2 nights in May 2025

10/10 Excellent

Lorie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient access to nearby subway, malls and shops - staffs are helpful - the bed is comfy even for a small size room
Stayed 10 nights in Apr 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, amenities
This was a very convenient and safe location to stay in the Tokyo area. Air conditioner was on par with an ice box so room could be kept unbelievably cold which was awesome. Standard size for a business hotel so can be very cramped if you’re not used to something like that. Only two washer/dryer combos so chances are you may not be able to use them. Staff were patient and courteous but while advertised as English speaking being an option, your experience may vary. Very close to the subway line and two of the larger transfer stations in the area and also a 15 minute walk to Akihabara.
Stayed 7 nights in Apr 2025

6/10 Okay

David Michael, Cambridge

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Clean but very small room in a convenient location by Ueno Park. The breakfast was included but not particularly good. Even worse, the restaurant did not open at the stated time and so I had to wait over 30 minutes for it to open.
Stayed 2 nights in Mar 2025

10/10 Excellent

JORGE E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Frances Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too small of a room
Stayed 4 nights in Apr 2025

8/10 Good

Akihiro

Liked: Cleanliness
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very nice and well-maintained, and the location was super convenient—close to everything, which made getting around the city really easy. The staff were friendly and helpful, especially when I needed assistance getting a taxi to Tokyo Station. The room, however, was quite small. If you’re traveling with large luggage, it can be a bit tricky—there wasn’t much space to store or open it, and I had to move things around to make it work. There was no view from my room, as the window was completely blocked, which made the space feel a bit closed in. That said, the hotel did provide all the necessary toiletries, and while I didn’t receive fresh towels daily, there were enough placed in the room for the three nights I stayed. Overall, it was a good stay—clean, quiet, and very convenient if you’re looking for an affordable place in a great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff.
Stayed 4 nights in Apr 2025

6/10 Okay

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities

Couple grateful to staff despite room being tight

The staff was great. The breakfast is not very good even by American standards vs Japanese which are higher in our book.
Stayed 1 night in Apr 2025

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Busy area, good food options
Stayed 1 night in Mar 2025

10/10 Excellent

Geison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay near Ueno Park

The room was not large but it had everything we needed. The bed was a good size for us and the bathroom had a very good shower head. Centrally located and convenient to the train station. Surprisingly quiet!
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Tokyo

It’s the usual Japanese business hotel. Good location next to a subway station and within 5 minutes of both Ueno and Okachimachi stations. Sotetsu Fresa Inn is a good chain too. No complaints.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay in Tokyo

Easy to get to from airport and around Tokyo very close to several stations. Rooms clean but small but ideal for what we wanted loads of places to eat around the hotel would stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Salua Maria Hanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect hotel , staff was friendly close to shopping district and transportation.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jacky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room and staffs were very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Xiaolan

Liked: Amenities
Very convenient to everywhere in Tokyo and very clean. Especially you can leave your luggage on the day before you checked in or the day after you checked out.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 3 nights in Mar 2025