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THE KNOT TOKYO Shinjuku

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for THE KNOT TOKYO Shinjuku

2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Front of property - evening/night
21 Sqm, Deluxe Triple Room (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi
Park view
2 bars/lounges

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
4-31-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Shinjuku Central Park
    1 min walk
  • Tokyo Metropolitan Government Building
    3 min walk
  • Shinjuku Sumitomo Building
    9 min walk
  • Tokyo (HND-Haneda)
    37 min drive

Room options

View all photos for 17 Sqm, Superior Twin Room, Park View (Bed Type: Single bed is arranged)

17 Sqm, Superior Twin Room, Park View (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi

17 Sqm, Superior Twin Room, Park View (Bed Type: Single bed is arranged)

  • 183 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 17 Sqm, Superior Queen Room, Park View

Down comforters, in-room safe, desk, free WiFi

17 Sqm, Superior Queen Room, Park View

  • 183 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 20 Sqm, Deluxe Twin Room, Park View (Bed Type: Single bed is arranged)

20 Sqm, Deluxe Twin Room, Park View (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi

20 Sqm, Deluxe Twin Room, Park View (Bed Type: Single bed is arranged)

  • 215 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 14 Sqm, Standard Twin Room (Bed Type: Single bed is arranged)

14 Sqm, Standard Twin Room (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi

14 Sqm, Standard Twin Room (Bed Type: Single bed is arranged)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 17 Sqm, Superior Twin Room (Bed Type: Single bed is arranged)

17 Sqm, Superior Twin Room (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi

17 Sqm, Superior Twin Room (Bed Type: Single bed is arranged)

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 20 Sqm, Deluxe Twin Room (Bed Type: Single bed is arranged)

20 Sqm, Deluxe Twin Room (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi

20 Sqm, Deluxe Twin Room (Bed Type: Single bed is arranged)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 21 Sqm, Deluxe Triple Room (Bed Type: Single bed is arranged)

21 Sqm, Deluxe Triple Room (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi

21 Sqm, Deluxe Triple Room (Bed Type: Single bed is arranged)

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for 14 Sqm, Standard Double Room

14 Sqm, Standard Double Room | Down comforters, in-room safe, desk, free WiFi

14 Sqm, Standard Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 16 Sqm, Superior Double Room

16 Sqm, Superior Double Room | Down comforters, in-room safe, desk, free WiFi

16 Sqm, Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 17 Sqm, Superior Queen Room

Down comforters, in-room safe, desk, free WiFi

17 Sqm, Superior Queen Room

  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 20 Sqm, Park View Deluxe Triple Room, Non-smoking (Bed Type: Single bed is arranged)

20 Sqm, Park View Deluxe Triple Room, Non-smoking (Bed Type: Single bed is arranged) | Down comforters, in-room safe, desk, free WiFi

20 Sqm, Park View Deluxe Triple Room, Non-smoking (Bed Type: Single bed is arranged)

  • 215 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for 20Sqm Deluxe Queen Room - Non Smoking

20Sqm Deluxe Queen Room - Non Smoking | Down comforters, in-room safe, desk, free WiFi

20Sqm Deluxe Queen Room - Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 16Sqm Superior Double Room with Sofa - Non Smoking

16Sqm Superior Double Room with Sofa - Non Smoking | Down comforters, in-room safe, desk, free WiFi

16Sqm Superior Double Room with Sofa - Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 16 Sqm, Superior Single Room

16 Sqm, Superior Single Room | Down comforters, in-room safe, desk, free WiFi

16 Sqm, Superior Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for 14 Sqm, Standard Single Room on the 1st. Floor

Down comforters, in-room safe, desk, free WiFi

14 Sqm, Standard Single Room on the 1st. Floor

  • 151 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

THE KNOT TOKYO Shinjuku

3-star hotel in Shinjuku
2 restaurants, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and laundry facilities. Change of towels is available on request.
THE KNOT TOKYO Shinjuku offers 408 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This Art Deco hotel also offers a vending machine, multilingual staff, and laundry facilities.

THE KNOT TOKYO Shinjuku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
MORETHAN TAPAS LOUNGE - This family restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MORETHAN GRILL - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking within 1 mile (JPY 2,200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • MORETHAN GRILL
  • MORETHAN TAPAS LOUNGE

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide in-room climate control. Central air-conditioning is provided throughout the property.
This property will temporarily be closed due to a scheduled power outage on January 14, 2025. Late check-out and luggage storage will be not be available on this date.

Renovations and closures

This property is closed from January 14 2025 to January 14 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Nearby parking fee: JPY 2200 per day (3281 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

New Shinjuku City Hotel
Shinjuku City Hotel
Shinjuku New City
HOTEL KNOT TOKYO
New City Hotel
Shinjuku New City Hotel Tokyo
HOTEL KNOT
KNOT TOKYO
KNOT TOKYO Shinjuku Hotel
KNOT Hotel
KNOT TOKYO Shinjuku
HOTEL THE KNOT TOKYO
Shinjuku New City Hotel
THE KNOT TOKYO Shinjuku Hotel
THE KNOT TOKYO Shinjuku Tokyo
THE KNOT TOKYO Shinjuku Hotel Tokyo

THE KNOT TOKYO Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 823 out of 1403 reviews" "
Rating 8 - Good. 381 out of 1403 reviews" "
Rating 6 - Okay. 140 out of 1403 reviews" "
Rating 4 - Poor. 41 out of 1403 reviews" "
Rating 2 - Terrible. 18 out of 1403 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff are friendly, nice bakery, nearby bus station available to transport to Shinjuku subway station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Szu Yuan Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel. Friendly staff. Good check in experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Bianca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled all over the world, and unfortunately, this is one of the worst places I’ve ever stayed. My family and I, a party of three including my husband and child who has health issues, were not allowed to stay in one room. Despite explaining our situation, they refused to accommodate us, forcing me to pay extra for an additional room at the last minute. This unexpected expense meant that my husband had to stay in a separate room, which was incredibly inconvenient and stressful. To make matters worse, the toilet in our room had a persistent smell throughout our stay, which made the experience even more unpleasant. There are far better places to stay in Tokyo—don’t waste your time or money here.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ratchadaporn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at this hotel. The only downside was that the walk to the nearest subway station was a bit longer than I expected. Since I’m not someone who enjoys walking, it felt a bit inconvenient. However, if you don’t mind a bit of exercise, you might actually appreciate the walk. Overall, a pleasant experience!
Stayed 6 nights in Aug 2024

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and in a quiet area. The rooms are clean and the decor is nice. The hotel is a bit far from Shinjuku station (15 min walk) but the bus nearby is convenient to Shibuya. This location does lead to a very quiet and comfortable stay if you can handle the extra walking. The back of the bathroom door states that if you want mugs clean to leave them out. Staff said you need to clean mugs yourself. It's a bit odd to have a hotel not give fresh mugs daily.
Stayed 7 nights in Jun 2024

10/10 Excellent

Karina, plano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet location, but easily walkable to Shinjuku. The staff were friendly and kind. I'm looking forward to staying here again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Sadaf

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very modern, spacious, and friendly staff. I became ill during my trip to japan and the staff were very accomodating and even found a medical specialist for my treatment. Big thank you to Morreto (sorry if the spelling is incorrect). Best service of any hotel I have visited around the world. Thank you
Stayed 11 nights in Aug 2024

8/10 Good

Ravi

Traveled with family
Liked: Cleanliness, staff & service
Close to a couple of local train stations. The rooms could use some furniture for clothing/storage.
Stayed 4 nights in Aug 2024

10/10 Excellent

Toby George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and great facilities.
Stayed 13 nights in Aug 2024

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

Karina, plano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice stay.
Stayed 3 nights in Aug 2024

4/10 Poor

KUSH

Traveled with family
Disliked: Staff & service, amenities
This was our second stay at the Knot in less than a year and our experience with staff this time was poor. While the staff did apologise after I had escalated the matter - however if you are looking for a place with any expectation of customer service then please look for other options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aircon was not really cold even we set to the lowest.
Stayed 1 night in Aug 2024

4/10 Poor

Em

Traveled with family
The front staff are helpful but overall facilities need some improvements especially the washrooms. When we flash the toilet a bad smell comes out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Merrill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant staff was courteous and knowledgeable. The location afforded access to the shopping and transportation centers. The restaurant bar was cozy and elegant. We made good use of the clothes washing facilities while we were there. I would certainly stay here again.
Stayed 4 nights in Aug 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
I was writing a nice review and the App liked me out. Not gonna write it again…
Stayed 3 nights in Aug 2024

10/10 Excellent

Abel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

VALERIE JEAN E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible by subway, or by taxi from Shinjuku station. Had food options and laundry service available. Staff helped us with luggage forwarding for 11 pieces of luggages. We enjoyed our stay here.
Stayed 5 nights in Jul 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior is really nice, clean modern style especially the lobby area, very welcoming. The rooms were nice too but it was crapped but I think that is to be expected in most hotels here. All the appliances worked great and had conveniently placed things like washing machines and vending machines around. The area around is walking distance to shinjuku but there also subways near by. The park around is it is super pretty but at night it’s a bit scary lol. There is some restaurants near by but most of them are closer to the Main Street.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 11 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Rimi A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024