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The Capitol Hotel Tokyu

5.0 star property

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Photo gallery for The Capitol Hotel Tokyu

Lobby
Indoor pool, open 6:30 AM to 9:00 PM, lifeguards on site
Exterior
1 bedroom, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool

Explore the area

Map
2-10-3 Nagata-cho, Chiyoda-ku, Tokyo, Tokyo-to, 100-0014
  • Tokyo Imperial Palace
    ‪14 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Nippon Budokan
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Premier Corner Twin with Extra Bed, Non Smoking

View from room

Premier Corner Twin with Extra Bed, Non Smoking

  • 622 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin, Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Deluxe Hollywood Twin, Non Smoking

  • 482 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier King, Non Smoking

City view

Premier King, Non Smoking

  • 684 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Premier Corner Twin, Non Smoking

Accessible Premier Corner Twin, Non Smoking | 1 bedroom, down comforters, minibar, in-room safe

Accessible Premier Corner Twin, Non Smoking

  • 622 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Corner King with Extra Bed, Non Smoking

View from room

Premier Corner King with Extra Bed, Non Smoking

  • 622 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Corner King, Non Smoking

View from room

Premier Corner King, Non Smoking

  • 622 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Executive Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

  • 1127 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King, Non Smoking (Breakfast & Club Lounge Access Included)

Club Deluxe King, Non Smoking (Breakfast & Club Lounge Access Included) | 1 bedroom, down comforters, minibar, in-room safe

Club Deluxe King, Non Smoking (Breakfast & Club Lounge Access Included)

  • 483 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Hollywood Twin, Non Smoking (Breakfast & Club Lounge Access Included)

Club Deluxe Hollywood Twin, Non Smoking (Breakfast & Club Lounge Access Included) | 1 bedroom, down comforters, minibar, in-room safe

Club Deluxe Hollywood Twin, Non Smoking (Breakfast & Club Lounge Access Included)

  • 483 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

Junior Suite King, Non Smoking (Breakfast & Club Lounge Access Included) | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

  • 694 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King with Extra Bed, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Executive Suite King with Extra Bed, Non Smoking (Breakfast & Club Lounge Access Included)

  • 1127 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Connecting Room for 5 (Deluxe King and Premier Corner Twin with Extra bed), Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Connecting Room for 5 (Deluxe King and Premier Corner Twin with Extra bed), Non Smoking

  • 1104 sq ft
  • City view
  • Sleeps 8
  • 2 Twin Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Corner Twin, Non Smoking

View from room

Premier Corner Twin, Non Smoking

  • 622 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Premier Corner Twin, Non Smoking (Breakfast & Club Lounge Access Included)

Club Premier Corner Twin, Non Smoking (Breakfast & Club Lounge Access Included) | 1 bedroom, down comforters, minibar, in-room safe

Club Premier Corner Twin, Non Smoking (Breakfast & Club Lounge Access Included)

  • 638 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Connecting Room (1 Deluxe King & 1 Premier Corner Twin), Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Connecting Room (1 Deluxe King & 1 Premier Corner Twin), Non Smoking

  • 1104 sq ft
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe King, Non Smoking

View from room

Deluxe King, Non Smoking

  • 482 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier King, Non Smoking (Breakfast & Club Lounge Access Included)

Club Premier King, Non Smoking (Breakfast & Club Lounge Access Included) | 1 bedroom, down comforters, minibar, in-room safe

Club Premier King, Non Smoking (Breakfast & Club Lounge Access Included)

  • 694 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Twin, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Garden Suite Twin, Non Smoking (Breakfast & Club Lounge Access Included)

  • 1136 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Deluxe King Room

1 bedroom, down comforters, minibar, in-room safe

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Hollywood Twin

1 bedroom, down comforters, minibar, in-room safe

Club Deluxe Hollywood Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Twin Suite

1 bedroom, down comforters, minibar, in-room safe

Garden Twin Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Corner Twin

1 bedroom, down comforters, minibar, in-room safe

Club Premier Corner Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Corner King Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Premier Corner King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Suite

1 bedroom, down comforters, minibar, in-room safe

Executive Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden King Suite

1 bedroom, down comforters, minibar, in-room safe

Garden King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Corner Twin Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Premier Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite King Room

1 bedroom, down comforters, minibar, in-room safe

Executive Suite King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier King

1 bedroom, down comforters, minibar, in-room safe

Club Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room

1 bedroom, down comforters, minibar, in-room safe

Connecting Room

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Universal Corner Twin Room

1 bedroom, down comforters, minibar, in-room safe

Universal Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Premier King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Junior Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Corner Room

1 bedroom, down comforters, minibar, in-room safe

Premier Corner Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Smoking Allowed

Living area | 32-inch flat-screen TV with digital channels, TV, pay movies

Deluxe King Smoking Allowed

  • Sleeps 2
  • 1 King Bed

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About this property

The Capitol Hotel Tokyu

5-star hotel in Chiyoda
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.
The Capitol Hotel Tokyu offers 251 accommodations with MP3 docking stations and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Capitol Hotel Tokyu features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 560 square feet (52 square meters) include conference space. This luxury hotel also offers a hot tub, a sauna, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. The property offers extended parking privileges to guests.

The Capitol Hotel Tokyu has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
All Day Dining ORIGAMI - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Suiren - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Star Hill - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
The Capitol Bar - Overlooking the garden, this bar specializes in international cuisine and serves light fare only.
Lounge ORIGAMI - Overlooking the garden, this lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,000 per night; includes in/out privileges)
  • Extended parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,819 for adults and JPY 5,819 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • All Day Dining ORIGAMI
  • Lounge ORIGAMI
  • Star Hill
  • Suiren
  • The Capitol Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 560 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open select days
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals and Beds are not included for children ages 6 years and under in all rate plans.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 18975.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5819 for adults and JPY 5819 for children
  • Self parking fee: JPY 4000 per night (in/out privileges)
  • Valet parking fee: JPY 4000 per night (in/out privileges)
  • Rollaway bed fee: JPY 18975.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capitol Hotel Tokyu
Capitol Hotel Tokyu Tokyo
Capitol Tokyu
Capitol Tokyu Hotel
Capitol Tokyu Tokyo
Hotel Capitol Tokyu
Hotel Tokyu
Tokyu Capitol
Tokyu Capitol Hotel
Tokyu Hotel
The Capitol Hotel Tokyu Tokyo, Japan
The Capitol Hotel Tokyu Hotel
The Capitol Hotel Tokyu Tokyo
The Capitol Hotel Tokyu Hotel Tokyo

The Capitol Hotel Tokyu Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 878 out of 1000 reviews
Rating 8 - Good. 91 out of 1000 reviews
Rating 6 - Okay. 20 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xing

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the world
Stayed 2 nights in Dec 2024

10/10 Excellent

Chuzhen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Tokyo
This hotel was just lovely. It was so convenient to the subway. It was clean, comfortable, quiet, and friendly. The service and amenities was just top notch. I would recommend this hotel with the highest recommendation.
Stayed 2 nights in Dec 2024

10/10 Excellent

edward, Las Vegas

Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 6 nights in Dec 2024

10/10 Excellent

Tanya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, comfortable room.
Stayed 3 nights in Dec 2024

10/10 Excellent

edward, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is second to none
Stayed 1 night in Dec 2024

10/10 Excellent

edward, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Service is amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick, Oakland Twp.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. The subway is literally below the building and during a strong rain I never had to step outside. The staff was absolutely terrific and there were hundreds of places to eat within a 10 minute walk. It’s a very very nice place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, staff and guest care. Only downside is quiet area (which may be good or bad).
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

ginoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

JANE XIAOTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my 4 nights stay during my first solo trip to Tokyo. Will be back again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Patrick, Oakland Twp.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful and the staff are superb. Moving forward it’s going to be our go to hotel every time we visit Tokyo. It’s located directly above the subway line. Our first day the weather was rainy and we went all over the Tokyo underground directly from the hotel. The rooms are fantastic and staff could not have been nicer.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rosalind

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. fabulous amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Negin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Super convenient location since the subway runs in the same building. Concierge was a little less helpful than I’m used to. Rooms were also smaller than expected but I’ve heard that’s just a Tokyo thing. Great view and the restaurant / breakfast was excellent! I really enjoyed staying in this area too since it’s a bit more quiet than what you normally get in Tokyo.
Stayed 1 night in Nov 2024

10/10 Excellent

sarah

Stayed 6 nights in Oct 2024

8/10 Good

Eric

Stayed 3 nights in Oct 2024

10/10 Excellent

Truc, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING was excellent. I would especially like to recognize the concierge team. I asked for 8 or 9 restaurant reservations and everything was done extremely well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a club floor and the service was impeccable. The breakfast buffet was excellent. The club lounge had great evening cocktail time with delicious small plates. Located above a metro station making it easy to get around. Most is all the staff was very friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except one lady at the concierge manner was in doubt, that was a year ago!
Stayed 6 nights in Oct 2024

10/10 Excellent

Truc, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this hotel more than ten times in the last 12 years or so. It remains my favorite by a wide margin. I’ve stayed in many 5-star hotels all over the world, but NONE of them can equal the Capitol Tokyu. For this stay, let me recognize the concierge team, especially Ms. Chihiro Hasegawa. Eight reservations were made for me, not counting a few attempts. Everything was done well, extremely well, with professionalism and kindness. Such a rare combination! But I don’t want to short change the other services as they are stellar too: Housekeeping, restaurant, reception, checkin, bell captains, everything perfect until I climbed into the taxi to leave the hotel. How can a long,12-day stay be so perfect!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Truc, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this hotel more than ten times in the last 12 years or so. It remains my favorite by a wide margin. I’ve stayed in many 5-star hotels all over the world, but NONE of them can equal the Capitol Tokyu. For this stay, let me recognize the concierge team, especially Ms. Chihiro Hasegawa. Eight reservations were made for me, not counting a few attempts. Everything was done well, extremely well, with professionalism and kindness. Such a rare combination! But I don’t want to short change the other services as they are stellar too: Housekeeping, restaurant, reception, checkin, bell captains, everything perfect until I climbed into the taxi to leave the hotel. How can a long,12-day stay be so perfect!!
Stayed 12 nights in Oct 2024