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The Okura Tokyo

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Okura Tokyo

Exterior
Interior
Property entrance
Sauna, steam room, 1 treatment room, massages
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Room service
  • Air conditioning
  • Spa

Explore the area

Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Suntory Hall
    ‪4 min walk‬
  • Tokyo Tower
    ‪15 min walk‬
  • Tokyo Midtown
    ‪19 min walk‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Heritage Room Bath with view Twin Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view Twin Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

In-room safe, desk, blackout drapes, soundproofing

Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

  • 1141 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Bath with view King Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view King Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view Twin Non-smoking, 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view Twin Non-smoking, 48sqm

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Corner King Smoking(Breakfast & Club Lounge Access & Minibar free)Junior Suite 60sqm-645sqf

In-room safe, desk, blackout drapes, soundproofing

Heritage Corner King Smoking(Breakfast & Club Lounge Access & Minibar free)Junior Suite 60sqm-645sqf

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Corner King Non-smoking, 56sqm

View from room

Prestige Corner King Non-smoking, 56sqm

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Twin Non-smoking, 48sqm

View from room

Prestige Room Twin Non-smoking, 48sqm

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite King Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

In-room safe, desk, blackout drapes, soundproofing

Club Suite King Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

  • 1141 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view King Non-smoking, 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view King Non-smoking, 48sqm

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 96sqm-1033sqf

In-room safe, desk, blackout drapes, soundproofing

Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 96sqm-1033sqf

  • 1033 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Twin Non-smoking (No club lounge access, No heritage benefit) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Twin Non-smoking (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Bath with view Twin Non-smoking (No club lounge access, No heritage benefit)

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view Twin Non-smoking (No club lounge access, No heritage benefit)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Bath with view King Non-smoking (No club lounge access, No heritage benefit)

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view King Non-smoking (No club lounge access, No heritage benefit)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage King Non-smoking 63sqm (No club lounge access, No heritage benefit) Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Heritage King Non-smoking 63sqm (No club lounge access, No heritage benefit) Junior Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Club Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm | View from room

Club Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room King Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 63sqm-677sqf

In-room safe, desk, blackout drapes, soundproofing

Heritage Room King Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 63sqm-677sqf

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Corner Twin Non-smoking (Breakfast & Club Lounge Access Included) 56sqm

Club Corner Twin Non-smoking (Breakfast & Club Lounge Access Included) 56sqm | In-room safe, desk, blackout drapes, soundproofing

Club Corner Twin Non-smoking (Breakfast & Club Lounge Access Included) 56sqm

  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Twin Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Twin Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 60sqm

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite King Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Suite King Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

  • 1292 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room Bath with view King Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view King Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite Twin Smoking with Balcony (Breakfast&Club Lounge Access&Minibar free) 120sqm-1291sqf

In-room safe, desk, blackout drapes, soundproofing

Heritage Suite Twin Smoking with Balcony (Breakfast&Club Lounge Access&Minibar free) 120sqm-1291sqf

  • 1292 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Corner Twin Non-smoking, 56sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Corner Twin Non-smoking, 56sqm

  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite Twin Non-smoking with Balcony(Breakfast & Club Lounge Access & Minibar)120sqm-1291sqf

In-room safe, desk, blackout drapes, soundproofing

Heritage Suite Twin Non-smoking with Balcony(Breakfast & Club Lounge Access & Minibar)120sqm-1291sqf

  • 1292 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite Twin Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Suite Twin Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

  • 1292 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Club Room Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm | In-room safe, desk, blackout drapes, soundproofing

Club Room Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Twin Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Twin Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 60sqm

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room Bath with view King Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Club Room Bath with view King Non-smoking (Breakfast & Club Lounge Access Included), 48sqm | In-room safe, desk, blackout drapes, soundproofing

Club Room Bath with view King Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room Bath with view King Smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view King Smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room Bath with view Twin Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view Twin Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Bath with view Twin Smoking with Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view Twin Smoking with Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 63sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 63sqm

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view King Upper floor Non-smoking, 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view King Upper floor Non-smoking, 48sqm

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view Twin Upper floor Non-smoking, 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view Twin Upper floor Non-smoking, 48sqm

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Room Twin Upper floor Non-smoking, 48sqm

View from room

Prestige Room Twin Upper floor Non-smoking, 48sqm

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ambassador Suite Non-smoking 137sqm

Ambassador Suite Non-smoking 137sqm | In-room safe, desk, blackout drapes, soundproofing

Ambassador Suite Non-smoking 137sqm

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite Non-smoking 201sqm

Royal Suite Non-smoking 201sqm | In-room safe, desk, blackout drapes, soundproofing

Royal Suite Non-smoking 201sqm

  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

The Okura Tokyo

5-star hotel in Minato
5 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Okura Tokyo offers 508 accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

In addition to a full-service spa, The Okura Tokyo features an indoor pool and a sauna. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 9 meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Okura Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Yamazato - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sazanka - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh-Ka-Lin - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Orchid - This restaurant serves breakfast, lunch, and dinner. Open daily.
Nouvelle Epoque - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 6,000 for adults and JPY 6,000 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Nouvelle Epoque
  • Orchid
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 41 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The property will be renovating from February 10 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

  • Fee for buffet breakfast: approximately JPY 6000 for adults and JPY 6000 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 12650.0 per night
  • Facilities fee: JPY 4500 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility
Guests under 13 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

The Okura Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 493 out of 569 reviews" "
Rating 8 - Good. 51 out of 569 reviews" "
Rating 6 - Okay. 11 out of 569 reviews" "
Rating 4 - Poor. 10 out of 569 reviews" "
Rating 2 - Terrible. 4 out of 569 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Timeless elegance in Tokyo
The Okura was a 10/10 stay for my family and I. The hotel oozes luxury and elegance in every way. There was truly a sense of peace and calm as soon as you entered the lobby. However, the most appealing feature are the staff there. There is a helping hand, warm welcome or friendly smile in every interaction. It really lives up to traditional Japanese courtesy, which accompanies its spacious and luxurious rooms. Ours had amazing views of Tokyo, the Tokyo Tower and partial views of Tokyo Skytree. Location was walking distance to several Metro stations, e.g. Ginza line, Hibiya line. If you don’t mind walking then the Imperial PaIace and Gardens are not too far. I feel like I have really found our go-to sanctuary in busy Tokyo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jung Jing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real 5 star hotel.
Service is very good. The hotel is very clean.Staff are very friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection which only a Japanese staff could provide. From check in, to the stunning room, wonderful food options and just overall omotenashi this is now my go to when in Japan. Stay in the Prestige side for see and be seen and in the heritage side for romance, peace and quiet. Every little detail has been thought of and with this wonderfully fluent and engaged staff nothing is too much to ask.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mai

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was the best luxury hotel we’ve been at. Top notch in staff service, room condition , deco, amenities… the list goes on. We like to try the buffet breakfast next time. The spa on floor 27 included in our room was very nice, my husband went twice daily. The only thing I didn’t like was we have to travel 15-20 minutes by taxi to shopping places and restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
It was 5-star all around.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shulin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okura hotel is a classy hotel! I love staying here. I feel like I came back my home in Tokyo. Don’t forget to try French toast the Okura original started from this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ellsworth

Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we’ve ever stayed at. Large and quiet rooms with attentive staff. Most sights and restaurants require short cab rides, but some are within walking distance. Hotel is across the street from US Embassy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Alexandria

Stayed 4 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Mayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of best!! Excellent service.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was beautiful. Large new rooms. Spectacular views from the 39 floor. Excellent dining options. I’ve never stayed at hotel with a more helpful staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

Andre, Miami

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel incredible rooms and amenities the best service ever!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlo

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo luxury
Brilliant hotel. What you sacrifice in terms of a quiet location are well presented comfortable rooms with excellent amenities and space. There are a variety of metro stations within a 800m walk and whilst there’s a little gradient it didn’t put us off. Would stay again
Stayed 5 nights in Aug 2024

4/10 Poor

matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was incompetent and rude. One of the worst check ins I have ever experienced. 5 star building. One star staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Xiaofei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Keiko, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

aparna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. calm hotel with absolutely impeccable service. It is truly luxurious in the quiet sense. What an oasis. The garden was beautiful, the walk to trains pleasant, and the amenities were excellent.
Stayed 6 nights in Jul 2024