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The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel

5.0 star property

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2 bars/lounges
Property preview
Indoor pool
2 bars/lounges
Club Deluxe King, Non-smoking | 1 bedroom, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Gym

Explore the area

View in a map
1-2 Kioi-cho Chiyoda-ku, Tokyo, 102-8585
  • Place, Tokyo Midtown
    ‪4 min drive‬
  • Place, Tokyo Imperial Palace
    ‪5 min drive‬
  • Place, Tokyo Tower
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

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About this property

The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel

5-star Tokyo hotel, connected to a rail/subway station in Chiyoda
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, a fitness center, and valet parking are onsite. Housekeeping is available on request.
The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel offers 250 accommodations with tablet computers and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

50-inch LCD televisions come with digital channels. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

SPA & FITNESS KIOI has 5 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers spa services, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 7:30 PM on request
  • Covered self parking on site (JPY 3,000 per day)
  • Valet parking on site (JPY 5,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,670 for adults and JPY 4,025 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 8, 2026, from 2-6 AM, and January 19, 2026, from 1-5 AM. All facilities that use power, including elevators, will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 6670 for adults and JPY 4025 for children
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Airport shuttle fee per child: JPY 1550 (one-way), (from 6 to 11 years old)
  • Covered self parking fee: JPY 3000 per day
  • Valet parking fee: JPY 5000 per day
  • Facilities fee: JPY 3300 per person, per night and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 13 years old to access the pool. Guests must be at least 15 years old to access the fitness facility, bathing facilities, and lockers. Guests under 18 must be accompanied by a guardian. Since the use of lockers is restricted to guests aged 16 and older, guests aged 13-15 should change in their rooms.
Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.
This property charges a facility fee to access the spa tub, sauna, and lockers. The facility fee does not apply to guests booked in Club, Grand Deluxe, and Suite room types.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Prince Gallery Tokyo Kioicho Luxury Collection Hotel
Prince Gallery Kioicho Luxury Collection Hotel
Prince Gallery Tokyo Kioicho Luxury Collection Hotel
Prince Gallery Luxury Collection Hotel
Prince Gallery Tokyo Kioicho Luxury Collection
Prince Gallery Luxury Collection
The Prince Gallery Tokyo Kioicho a Luxury Collection Hotel
Prince Gallery Collection

The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 374 out of 466 reviews
Rating 8 - Good. 71 out of 466 reviews
Rating 6 - Okay. 10 out of 466 reviews
Rating 4 - Poor. 7 out of 466 reviews
Rating 2 - Terrible. 4 out of 466 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どんな人が泊まっても快適だと感じられるホテル。クラブラウンジ付きがおすすめ。
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, wonderful views and absolutely exceptional service. The hotel staff is super attentive and provides excellent service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adarryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Royal

Beautiful hotel with a beautiful corner room with an amazing city view.
Stayed 1 night in Jul 2025

10/10 Excellent

Harmanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location very friendly staff
Stayed 8 nights in Jun 2025

10/10 Excellent

Ian Dudley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent The staff were exceptional, very professional and friendly We had a set menu for a dinner at the Oasis Garden - the food was top quality as was the service We really enjoyed the Immersion Dinner - great experience We would love to stay at the Prince Gallery Hotel Toyko again
Stayed 6 nights in May 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing. Probably one of the best hotels I’ve stayed at. It was clean, spacious, with plenty of amenities. The breakfast buffet downstairs was wonderful. Service was impeccable. The hotel is conveniently located, the property was huge with many restaurants, even a supermarket. Would stay here again in a heartbeat.
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality stay and staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent a week at the hotel and can’t say enough positive about it. The staff are amazing. The service provided is above top notch. We can’t wait to come back.
Bathroom view, glass can also be clouded
entry sign
breakfast area
Stayed 7 nights in Apr 2025

10/10 Excellent

Georgine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Gorgeous rooms with spectac views.
Stayed 1 night in Apr 2025

10/10 Excellent

Lianfeng

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the palace, convenient for travel, beautiful scenery, very good hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Stayed 6 nights in Mar 2025

10/10 Excellent

Claudia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff
Stayed 6 nights in Mar 2025

10/10 Excellent

cuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is so beautiful and the views are top notch. the staffs are very kind and professional you will get the true luxury treatment at this hotel. dinging and bar was awesome and location was great. one of the best hotels we have ever stayed in.

10/10 Excellent

Eric

Stayed 7 nights in Jan 2025

10/10 Excellent

cuong

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel had views for days. Staffs were so kind and nice room was clean and quiet would highly recommend to stay here.
Stayed 6 nights in Jan 2025

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
Love that it’s spacious!
Stayed 5 nights in Dec 2024

10/10 Excellent

vu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tinsay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the best hotel we have ever stayed at and highly recommend! State of the art room with amazing facilities! Spacious room with amazing shower and bath. Highly recommend!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. One note: the coffee in the room was not free.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryce

Traveled with partner
Liked: Amenities
Great hotel. Amazing accommodating staff.
Stayed 13 nights in Aug 2024

10/10 Excellent

Roland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel leaves absolutely nothing to be desired. The rooms are spotlessly clean and (some) have outstanding views of the city. The staff is amazing and goes out of its way to make you feel comfortable. Although the prices are a bit steep, the food served in the restaurant is topnotch. All in all, we had a fantastic experience at this hotel and cannot wait to be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

Amine

Stayed 5 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property!
Stayed 4 nights in Jun 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was beautiful and the service we received from the staff was second to none. It was one of the best hotel stays we have ever experienced.
Stayed 6 nights in Jun 2024