See all properties

The Prince Sakura Tower Tokyo, Autograph Collection

5.0 star property

Choose dates to view prices

Photo gallery for The Prince Sakura Tower Tokyo, Autograph Collection

Property entrance
50-inch flat-screen TV with satellite channels, TV
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
View from property
Japanese garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
$373
Feb 8 - Feb 9

Explore the area

View in a map
3-13-1 Takanawa, Minato, Tokyo, Tokyo-to, 108-8612
  • Place, Shinagawa Prince Cinema
    ‪5 min walk‬
  • Place, Koyasan Tokyo Betsuin Temple
    ‪8 min walk‬
  • Place, Meiji Gakuin University
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room (Non-Smoking)+ Sauna Access

Deluxe Twin Room (Non-Smoking)+ Sauna Access | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room (Non-Smoking)+ Sauna Access

8.8 out of 10
Excellent
(6 reviews)
  • 496 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

Deluxe King Room (Non-Smoking)+ Sauna Access

9.6 out of 10
Exceptional
(7 reviews)
  • 496 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

9.4 out of 10
Exceptional
(6 reviews)
  • 498 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe King Room With Sauna Access

Down comforters, minibar, in-room safe, desk

Deluxe King Room With Sauna Access

  • Sleeps 2

View all photos for Junior Twin Suite Sauna Use Included

Down comforters, minibar, in-room safe, desk

Junior Twin Suite Sauna Use Included

  • Sleeps 2

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking | Down comforters, minibar, in-room safe, desk

Corner King Room, Non Smoking

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite King Room, Non Smoking

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Sakura Suite, Non Smoking

Sakura Suite, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV

Sakura Suite, Non Smoking

  • City view
  • 925 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Twin Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

Junior Suite Twin Room, Non Smoking +Sauna Access

  • 570 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

  • 496 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

  • City view
  • 496 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

9.0 out of 10
Wonderful
(2 reviews)
  • 496 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

Down comforters, minibar, in-room safe, desk

[Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

10.0 out of 10
Exceptional
(6 reviews)
  • 496 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 496 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

Down comforters, minibar, in-room safe, desk

[Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

  • City view
  • 496 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

  • 570 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

  • 496 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

  • 496 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for [Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

  • City view
  • 496 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

[Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

  • City view
  • 496 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for [Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Tower View King Room Sauna Use Included

Down comforters, minibar, in-room safe, desk

Executive Tower View King Room Sauna Use Included

  • Sleeps 2

View all photos for Executive Tower View Twin Room Sauna Use Included

Separate tub and shower, jetted tub, free toiletries, hair dryer

Executive Tower View Twin Room Sauna Use Included

  • Sleeps 2

View all photos for Executive Twin Room Sauna Use Included

Separate tub and shower, jetted tub, free toiletries, hair dryer

Executive Twin Room Sauna Use Included

  • Sleeps 2

View all photos for Deluxe Corner King Room

Miscellaneous

Deluxe Corner King Room

  • Sleeps 2

View all photos for Upper Floor Deluxe King Room

Down comforters, minibar, in-room safe, desk

Upper Floor Deluxe King Room

  • Sleeps 2

View all photos for High Floor Executive King Room With Executive Lounge Access

Down comforters, minibar, in-room safe, desk

High Floor Executive King Room With Executive Lounge Access

  • Sleeps 2

View all photos for Upper Deluxe Triple, Guest Room, 2 Doubles, Upper Floor, Whirlpool

Separate tub and shower, jetted tub, free toiletries, hair dryer

Upper Deluxe Triple, Guest Room, 2 Doubles, Upper Floor, Whirlpool

  • Sleeps 3

View all photos for Deluxe Twin Room With Two Double Beds

Down comforters, minibar, in-room safe, desk

Deluxe Twin Room With Two Double Beds

  • Sleeps 2

View all photos for Junior Suite King, Guest Room, 1 King

Down comforters, minibar, in-room safe, desk

Junior Suite King, Guest Room, 1 King

  • Sleeps 2

View all photos for Deluxe Triple, Deluxe Guest Room, 2 Doubles

Down comforters, minibar, in-room safe, desk

Deluxe Triple, Deluxe Guest Room, 2 Doubles

  • Sleeps 3

View all photos for Upper Tower View King, Deluxe Guest Room, 1 King, Tokyo Tower View, Upper Floor

Down comforters, minibar, in-room safe, desk

Upper Tower View King, Deluxe Guest Room, 1 King, Tokyo Tower View, Upper Floor

  • Sleeps 2

View all photos for Upper Tower View Triple, Guest Room, 2 Doubles, Tokyo Tower View, Upper Floor, Whirlpool

Down comforters, minibar, in-room safe, desk

Upper Tower View Triple, Guest Room, 2 Doubles, Tokyo Tower View, Upper Floor, Whirlpool

  • Sleeps 3

View all photos for Upper Deluxe Twin, Guest Room, 2 Doubles, Upper Floor, Whirlpool

Down comforters, minibar, in-room safe, desk

Upper Deluxe Twin, Guest Room, 2 Doubles, Upper Floor, Whirlpool

  • Sleeps 2

View all photos for Upper Tower View Twin, Guest Room, 2 Doubles, Tokyo Tower View, Upper Floor, Whirlpool

Down comforters, minibar, in-room safe, desk

Upper Tower View Twin, Guest Room, 2 Doubles, Tokyo Tower View, Upper Floor, Whirlpool

  • Sleeps 2

View all photos for Sakura Suite, Executive Lounge Access, 1 Bedroom Suite, 2 Double Bed, High Floor

Living area | 50-inch flat-screen TV with satellite channels, TV

Sakura Suite, Executive Lounge Access, 1 Bedroom Suite, 2 Double Bed, High Floor

  • Sleeps 2

View all photos for Deluxe Twin Room With Extra Bed Sauna Use Included

Down comforters, minibar, in-room safe, desk

Deluxe Twin Room With Extra Bed Sauna Use Included

  • Sleeps 3

View all photos for [Upper Floor] Junior Suite Twin Room With Sauna Access Non-Smoking

Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite Twin Room With Sauna Access Non-Smoking

  • Sleeps 2

View all photos for [Executive Floor]Junior Suite Twin Room Non-Smoking With Lounge Access

Down comforters, minibar, in-room safe, desk

[Executive Floor]Junior Suite Twin Room Non-Smoking With Lounge Access

  • Sleeps 2

View all photos for [Executive Floor]Junior Suite King Room Non-Smoking With Lounge Access

Down comforters, minibar, in-room safe, desk

[Executive Floor]Junior Suite King Room Non-Smoking With Lounge Access

  • Sleeps 2

View all photos for [Executive Floor] Executive Corner King Room With Executive Lounge Access, Non-Smoking

Down comforters, minibar, in-room safe, desk

[Executive Floor] Executive Corner King Room With Executive Lounge Access, Non-Smoking

  • Sleeps 2

View all photos for [Tokyo Tower View,Upper Floor] Corner King Room, Non-Smoking

Down comforters, minibar, in-room safe, desk

[Tokyo Tower View,Upper Floor] Corner King Room, Non-Smoking

  • Sleeps 2

View all photos for [Upper Floor] Junior Suite King, With Sauna Access, Non-Smoking

Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite King, With Sauna Access, Non-Smoking

  • Sleeps 2

Similar properties

Lobby sitting area
The Strings by InterContinental Tokyo by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,001 reviews
The Strings by InterContinental Tokyo by IHG

About this property

The Prince Sakura Tower Tokyo, Autograph Collection

5-star hotel in Minato
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
The Prince Sakura Tower Tokyo, Autograph Collection offers 288 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 6 years old are not allowed in the hot tub.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Prince Sakura Tower Tokyo, Autograph Collection features a hot tub and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site at this 5-star property. Event facilities measuring 3584 square feet (333 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and a garden. Parking is available onsite for a surcharge.

The Prince Sakura Tower Tokyo, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
CILIEGIO - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
NADAMAN Takanawa Prime - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
SushiGinzaOnoderaNADAMAN - This fine-dining restaurant specializes in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,175 for adults and JPY 2,875 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CILIEGIO
  • NADAMAN Takanawa Prime
  • SushiGinzaOnoderaNADAMAN

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Shopping

Family friendly

  • Free area shuttle
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3,584 square feet of conference space
  • Business center

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 1998
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 24:
  • Swimming pool
The property will be renovating from January 4 2026 to January 30 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5175 for adults and JPY 2875 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 6 years old are not allowed in the sauna and hot tub, and children aged 6-12 are allowed with an accompanying adult of the same sex when using the facility.
For the comfort of guests using the public spa facilities, this property does not permit guests with tattoos to use the spa and pool.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 6 years old are not allowed in the hot tub
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Sakura
Prince Sakura Hotel
Prince Sakura Hotel Tokyo Tower
Prince Sakura Tokyo Tower
Prince Sakura Tower Tokyo
Sakura Prince
Tokyo Tower Sakura
Prince Sakura Tower Tokyo Autograph Collection Hotel
Prince Sakura Autograph Collection Hotel
Prince Sakura Tower Tokyo Autograph Collection
Prince Sakura Autograph Collection
The Prince Sakura Tower Tokyo, Autograph Collection Hotel
The Prince Sakura Tower Tokyo, Autograph Collection Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Hotel Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Japan

The Prince Sakura Tower Tokyo, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Yoshino

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed at Executive floor and the room was old, but clean and comfortable. Hotel staff was great, but the restaurant service was not so great. She, the restaurant manager?, seemed so annoyed when we showed up with the welcome drink coupon from Expedia. She escorted Japanese guests to the window seat and told her staff to put us in the back far away from the window even though the window seat had a plenty of open seats. And they put us on the ONLY dirty table in the restaurant. All other tables were clean. They wiped the table after we sat down. They did not even give us napkins either. Meanwhile, the manager was talking to Japanese customers on her knees and smiling. There was no annoyed facial expression. If the Welcome drink was not so welcome, why do they offer? Breakfast was the same way, we noticed that they only escorted Japanese customers to the window seats. We will never go back to the hotel again. If you are staying there, we recommend you stay out of the restaurant on the 1st floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Amer

Traveled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Oct 2025

8/10 Good

Michael, Kirkland

Stayed 7 nights in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of, if not the, best hotel experience I’ve ever had. The staff was so kind and attentive, the spa was so relaxing. Get the Japanese breakfast in the morning, it was amazing & filling. The gardens are lovely, the rooms are spacious and comfortable, the lounges are a fun perk if you get them, there is gym access, it’s near the train station. Fantastic hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgina, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in love with this hotel , everything it is Perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Bradley

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying in this hotel. The grounds are beautiful and the service is top notch. Shinagawa Station is a 5 minute walk. The restaurants are very good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 7 nights in Sep 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional value, the hotel completely filled my needs and wishes. I was especially pleased with the excellent gym, but also appreciated the spacious room, high quality restaurants, beautiful garden and tasteful interior
Stayed 5 nights in Sep 2025

8/10 Good

Gabriel, Langley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel specifically for its swimming pool, hoping to unwind after walking 68 km weekly for three consecutive weeks. I booked a two-night stay from September 2–4, 2025, only to be told upon arrival that the pool had closed as of September 1st. With outside temperatures soaring to 38°C, the closure felt poorly timed and inconsiderate — especially during an ongoing heatwave. A heads-up during booking or a more flexible closure schedule would have made a big difference.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rene

Stayed 3 nights in Sep 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Wonderful stay and I look forward to my return. Great location.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the Staff were so friendly and helpful. Highly recommend.
Stayed 9 nights in Aug 2025

10/10 Excellent

Maree

Stayed 2 nights in Aug 2025

10/10 Excellent

Henri

Stayed 1 night in Aug 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chiamaka

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 5 nights in Jun 2025

8/10 Good

Julianne Monalisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very beautiful, however the bathrooms could use a little updating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nicely kept. My room was spacious, comfortable and the amenities great
Stayed 5 nights in Jun 2025

10/10 Excellent

Carey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prime location just 7 minute walk from Shinagawa Station / Takanawa Gateway and all of its transportation connections (metro/subway, Shinkansen), it is a veritable oasis in the middle of Tokyo shared with two other sister properties around a green space. With the ability to access restaurants and lounges (i.e. assuming you book a club room which we did) across all of the adjacent sister properties, we always had choices on dining and relaxing. Add in an on-site 7-Eleven with its delicious snacks and Seven Bank ATM, we had everything we needed on-site. The staff were also amazing, assisting with getting our formal clothes we brought pressed and ready for a wedding we were there to attend. The staff also seemlessly handled forwarding our luggage to our next destination - Osaka for Expo 2025 - with aplumb. We had a wonderful stay and will definitely consider staying here again on our next annual visit to Japan.
Stayed 4 nights in May 2025

10/10 Excellent

Agatha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025