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The Strings by InterContinental Tokyo by IHG

5.0 star property

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Photo gallery for The Strings by InterContinental Tokyo by IHG

City view
Creator video
Lobby
Bar (on property)
Chapel

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Room service
  • Air conditioning

Explore the area

View in a map
26-32/F Shinagawa East One Tower, 2-16-1 Konan, Tokyo, Tokyo-to, 108-0000
  • Place, Roppongi Hills
    ‪5 min drive‬
  • Place, Tokyo Tower
    ‪5 min drive‬
  • Place, Toyosu Market
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Luxury Bath, View)

City view

Premium Room, 1 King Bed, Club Lounge Access (Luxury Bath, View)

8.0 out of 10
Very good
(1 review)
  • 382 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Bath Shower Combination)

View from room

Premium Room, 2 Twin Beds (Bath Shower Combination)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, minibar

Classic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

View from room

Classic Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(16 reviews)
  • 339 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Premium Room, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 382 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Dining Area, Top Floor)

View from room

Suite, 1 Bedroom (Dining Area, Top Floor)

  • 1119 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Strings by InterContinental Tokyo by IHG

5-star hotel in Minato
This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
The Strings by InterContinental Tokyo by IHG offers 194 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and 4 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 1938 square feet (180 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

The Strings by InterContinental Tokyo by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Melodia Italian Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare.
CHINA SHADOW - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kazane Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Rhythmos Cafe and Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (JPY 2,700 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,934 for adults and JPY 2,783 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • CHINA SHADOW
  • Kazane Teppanyaki
  • Melodia Italian Grill
  • Rhythmos Cafe and Bar

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,938 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4934 for adults and JPY 2783 for children
  • Covered self parking fee: JPY 2700.00 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Strings
InterContinental Strings Tokyo
InterContinental Tokyo Strings
Strings InterContinental
Strings InterContinental Hotel
Strings InterContinental Hotel Tokyo
Strings InterContinental Tokyo
Strings Tokyo InterContinental
Tokyo InterContinental Strings
Tokyo Strings
Strings InterContinental Tokyo Hotel
The Strings By Intercontinental Tokyo Hotel Minato
The Strings By InterContinental Tokyo Japan

The Strings by InterContinental Tokyo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall speaking, the hotel hardware and software both are very good for money. Staff is professional and response to our request efficiently. Highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 5 nights in Jun 2025

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and Clean Rooms, Great Location

I stayed with my 2 kids. Our room had a king and a rollaway that was already setup. The rooms are modern and clean. Beds are very comfortable. Shower has good water pressure. The hotel lobby is on floor 26, so all rooms are on a high floor. The breakfast is also very good with a variety of sweet and savory options. The hotel is next to a huge train station, Sinagawa, making it very easy to access all parts of the city. We could hear some noise from the trains, but it did not interfere with our sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property! Friendly, helpful staff and great location for getting around Tokyo. Will be back!
Stayed 7 nights in Jun 2025

10/10 Excellent

Richard, Foster City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strings Hotel is incredibly convenient, not only to Shinagawa Station but to an Atre department store and quite a few good restaurants in neighboring buildings. Comfortable spacious rooms, great breakfast buffet.
Stayed 8 nights in Jun 2025

10/10 Excellent

Hanako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 4 nights in May 2025

10/10 Excellent

Jon, Honolulu

Traveled with family
Liked: Cleanliness
The room upgrade was great-corner room with a larger living space. Staff are wonderful.
Stayed 2 nights in May 2025

8/10 Good

Wayne, Aiea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service especially in the club lounge. Personnel at all restaurants made you feel important and very welcomed. Only set back was the toiletries were like 3 star hotels ( I was very disappointed).
Stayed 7 nights in May 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, very tentative staff. Extra large comfy bed, enclosed tub and shower. Great dining options. Close to the train station!
Stayed 3 nights in May 2025

10/10 Excellent

Nori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel every time I visited Tokyo. I was fully satisfied this time as well. This hotel is located just 5 minutes walk from Shinagawa station where you can catch the Shin-Kansen train to access other famous tourist cities in Japan. The hotel room was super clean and bed were so comfortable. In addition, all hotel staffs were very friendly and helpful. The accommodation fee would be more pricey than other "standard" hotels but I'm 100% sure that you can get more than you pay.
Stayed 1 night in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. It was very close to the train station and one of the reasons we picked it. The room were nice although some of the windows overlook other quest room so it was a little intrusive in privacy.The gym was a little small. Overall are stay was nice and it was a good value.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the Strings!

We absolutely loved this hotel! The accomodations as well as the convienance to the train station were great! The room was nice and spacious. There is a 7/11, and a coffee shop and some shopping close by. And again, being connected to the Shinagawa station is EXTREMELY convenient. I highly recommend the Strings for your stay in Tokyo. Hands down!
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness
Great rooms. Friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Sergio, Hewlett

Stayed 9 nights in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful property. Breakfast buffet was spectacular. Rooms are clean and so comfortable. Highly recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yu, East Lansing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location but Shinagawa is a crowded station with subpar dining and shopping by Tokyo standards. The hotel is nice and the king bed is especially good. But the room is a bit small and there's also no pool.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, Club Access was really convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandria

Traveled with group
Rooms are right above train so noise was a bit annoying. Location is amazing. Very convenient as train station is right outside hotel entrance. Hotel is also part of train and shopping complex with drug store and restaurants. Hotel room was not very clean. Dry old toothpaste left on sink counter. Hair strands on bed after room was cleaned.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and close to the train station. The breakfast buffet was delicious!
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Shinigawa station so easy access to other parts of Tokyo and the airport. Friendly, helpful staff!
Stayed 11 nights in Feb 2025