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Tokyo East Side Hotel Kaie

4.0 star property

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Lounge
Courtyard
Exterior
Lobby
[Non-Smoking] Suite Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052
  • Tokyo Big Sight
    ‪4 min drive‬
  • Toyosu Market
    ‪5 min drive‬
  • Tokyo Disneyland®
    ‪8 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Suite Room

  • 1324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Twin Room

1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Triple Room

9.6 out of 10
Exceptional
(20 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds | 1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Japanese Western Room/ 4 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Hollywood Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Family Room

9.8 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Junior Suite Room

  • 730 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds | 1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Japanese Western Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [Non-Smoking] Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Room-Non-Smoking

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Room-Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-western 2BED Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Japanese-western 2BED Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Twin Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Hollywood Twin Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room With Bunk Bed

Lobby

Family Room With Bunk Bed

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Junior Suite Room-Non-Smoking

1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite Room-Non-Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese-western 4BED Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Japanese-western 4BED Room

  • Sleeps 4
  • 4 Twin Beds

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About this property

Tokyo East Side Hotel Kaie

4-star hotel in Koto
This hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tokyo East Side Hotel Kaie offers 226 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Tokyo East Side Hotel Kaie has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Maindining　Ensemble - Onsite restaurant.
Cafe & Bar All oar - Onsite café. Guests can enjoy drinks at the bar. Open daily.
日本料理　あけくれ - Onsite fine-dining restaurant. Reservations are required. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (JPY 1,300 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1210 for children
  • Uncovered self parking fee: JPY 1300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyo East Side Kaie Tokyo
Tokyo East Side Hotel KAIE Hotel
Tokyo East Side Hotel KAIE Tokyo
Tokyo East Side Hotel KAIE Hotel Tokyo

Tokyo East Side Hotel Kaie Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 336 out of 403 reviews
Rating 8 - Good. 56 out of 403 reviews
Rating 6 - Okay. 9 out of 403 reviews
Rating 4 - Poor. 1 out of 403 reviews
Rating 2 - Terrible. 1 out of 403 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tuwanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and i loved the pajamas. They do have a little refrigerator, which is nice. The hotel is across the street from the shiomi station, so very convenient to getting around. Tokyo Station is about 10 min train ride. Very quiet neighborhood.
Stayed 4 nights in Apr 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have given 5* all round. But for 2 problems, the breakfast food was never hot, with waiters continually openibg the lids on the hotplate containers even after customers closed them. Until the checkout day, very little understanding of English on the reception desk. All staff very pleasant even if difficult to understand.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chee Fai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, bathroom was nice and big. Would definitely recommend this and would also stay again.
Stayed 8 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spectacular and we had more space than we thought we would.
Stayed 1 night in Apr 2025

10/10 Excellent

Danya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was super helpful and answered any question we had. They went above and beyond
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and affordable for our in-season stay. The train station was right across the street, making it easy to reach our destinations. There were many convenience stores nearby, including one inside the hotel, as well as a couple of restaurants within walking distance. I would definitely stay here again during my next visit to Japan.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dinh, Bellevue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here with the bunk beds arrangement. The breakout buffet is excellent with many hot food options, cook to order eggs, fruits and desserts. They have self service laundry that is affordable if you need to do a full load. The location is convenient right across from the JR station and some restaurants nearby. A 24 hours udon restaurant and a grocery store.
Stayed 1 night in Apr 2025

10/10 Excellent

Liemsiu

Nice and Clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel !
Stayed 5 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property condition was great. Very clean and quiet. 2 restaurants, and a lounge/cafe on site although we only went to breakfast here once. Thoughtful amenities like toothbrushes, lotions, bath salt etc. available for free in the lobby. Train station located directly across the street so was very easy to get to and from different locations in the city. Several convienience stores and a supermarket within a couple minutes walk. Would absolutely stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Kin, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this location because it was close to the train station. The hotel is well kept and the service was great. Room size is huge compared to other hotels we have been to. A separate bathroom, separate toilet room, and an extra sink in the hallway. Lots of room to lay out your luggages. Lots of washing machines in the laundry room. The highlight was the breakfast buffet. Great selection of food and the service was awesome as well. Will definitely recommend this hotel to my friends.
Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

This was a comfortable, convenient place to stay! Lovely staff and clean spacious room. The breakfast buffet was delicious!
Stayed 1 night in Mar 2025

10/10 Excellent

KAZUE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far our favorite hotel in Japan (out of 4 hotels we stayed at within 7 days). It is right next to the Shiomi Station so getting around the city is easy. The facility is clean and very neat. They offer plentiful of amenities. They had a bath salt table that you can make your own bath salt pouches to use. They had details on Airporter to transport your luggage and there’s a Family Marr situated right inside the hotel. There’s a little cafe and clothing store inside the hotel as well. The beds were comfortable and the bathroom was clean and neat. Staff is very nice and friendly. Helped with our luggage and questions. Would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being across the street from the subway is a plus, and only a few stops away from Tokyo Station which is a venue all in itself! A walkable neighborhood, however not many local destinations. The hotel offers a complementary bath salt self serve “bar” in the lobby that is a nice touch.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a family with kids. This place went beyond my expectation. I would go back there anytime.
Stayed 4 nights in Mar 2025

10/10 Excellent

JAEGUK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잘 쉬다 갑니다!

역이랑 매우매우 가까움. 방음이 잘 되는 거 같음. 조용함. 직원분들이 아주 친절했음. 한국인 직원분이 있어서 소통이 편했음. 영어로 소통하기도 편한 것 같음. 조식이 괜찮음. 가짓수가 많지는 않지만, 트레이 바로바로 채워줘서 따뜻한 음식을 먹을 수 있었음. 재방문의사 100000000% 감사합니다! 잘 쉬다 갑니다!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely short distance from Shiomi Station. Incredibly convenient with lots of good food options nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hotel

Wonderful stay. Hotel is conveniently located across the street from a station on the JR Keiyo Line, which was perfect as we purchased a JR Pass prior to travel. Very comfortable rooms and nice breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Feb 2025

10/10 Excellent

Aydin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for us.
Stayed 4 nights in Feb 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

TAICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025