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Tokyo East Side Hotel Kaie

4.0 star property

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Courtyard
Exterior
Lobby
[Non-Smoking] Suite Room | In-room safe, desk, laptop workspace, soundproofing
[Non-Smoking] Japanese Western Room, 2 Single Beds | In-room safe, desk, laptop workspace, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052
  • Urban Dock LaLaport Toyosu
    ‪3 min drive‬
  • KidZania Tokyo
    ‪3 min drive‬
  • teamLab Planets TOKYO
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room | In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Suite Room

  • 1324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Twin Room

In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room | In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Triple Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds | In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Japanese Western Room/ 4 Single Beds

  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room | In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Hollywood Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room | In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Family Room

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room | In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Junior Suite Room

  • 730 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds | In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Japanese Western Room, 2 Single Beds

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [Non-Smoking] Double Room

In-room safe, desk, laptop workspace, soundproofing

[Non-Smoking] Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Room-Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Suite Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese-western 2BED Room

In-room safe, desk, laptop workspace, soundproofing

Japanese-western 2BED Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

In-room safe, desk, laptop workspace, soundproofing

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Hollywood Twin Room

In-room safe, desk, laptop workspace, soundproofing

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, laptop workspace, soundproofing

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room With Bunk Bed

Lobby

Family Room With Bunk Bed

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Junior Suite Room-Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Room-Non-Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese-western 4BED Room

In-room safe, desk, laptop workspace, soundproofing

Japanese-western 4BED Room

  • Sleeps 4
  • 4 Twin Beds

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About this property

Tokyo East Side Hotel Kaie

4-star hotel in Koto
This hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tokyo East Side Hotel Kaie offers 226 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, an arcade/game room, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Tokyo East Side Hotel Kaie has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Maindining　Ensemble - Onsite restaurant.
Cafe & Bar All oar - Onsite café. Guests can enjoy drinks at the bar. Open daily.
日本料理　あけくれ - Onsite fine-dining restaurant. Reservations are required. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (JPY 1,300 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Arcade/game room
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1210 for children
  • Uncovered self parking fee: JPY 1300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyo East Side Kaie Tokyo
Tokyo East Side Hotel KAIE Hotel
Tokyo East Side Hotel KAIE Tokyo
Tokyo East Side Hotel KAIE Hotel Tokyo

Tokyo East Side Hotel Kaie Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 271 out of 327 reviews
Rating 8 - Good. 46 out of 327 reviews
Rating 6 - Okay. 8 out of 327 reviews
Rating 4 - Poor. 1 out of 327 reviews
Rating 2 - Terrible. 1 out of 327 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Yoonsun

Stayed 1 night in Oct 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more staff
Stayed 1 night in Nov 2024

10/10 Excellent

Calandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly staff. Good for foreign travellers
Stayed 5 nights in Oct 2024

10/10 Excellent

Howard

Stayed 2 nights in Oct 2024

10/10 Excellent

Dayun

Stayed 8 nights in Oct 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just opposite to Shiomi station
Room is relatively spacious in Tokyo standard. New, clean and modern. Just opposite to Shiomi station which is very convenient if your destination is along the Keiyo line such as Disneyland. The only down side is the window is relatively small and uses frosted glass on the window, which made the window effectively useless.
Stayed 3 nights in Oct 2024

8/10 Good

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
I wish they had laundry service.
Stayed 10 nights in Oct 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was spacious and quiet. Location is steps away from the train station. We stayed here to go to Disney and it saved our feet at the end of the day coming home. Staff was very kind, and spoke English well. They also helped ship luggage to the next hotel. Fully recommend the hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

DONGJU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

IVAN

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really modern and well maintained. My son loved our family room with bunk beds. It was spacious and really cool. The hotel is conveniently located next to a train station and very close to Disney. Very easy to move around. Breakfast was not stellar but had a good variety of food. It is a great hotel for families.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sydney

So kind
Stayed 3 nights in Sep 2024

10/10 Excellent

Duong

Liked: Cleanliness, staff & service, property conditions & facilities
The service is really great. The location is convenient. I would definitely choose the Hotel Kaie again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Elgin

Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a great value. LIterally across the street from Shiomi station, and a grocery store there too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shankar

Stayed 4 nights in Aug 2024

2/10 Terrible

KiKi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mattresses and pillows are the worse I've ever experienced. The top bunk mattresses are almost non-existent. The bottome ones are so worn out, that they are lopsided. The pillows are very bean bags. We asked the concierge if we can have extra pillows and maybe a mattress pad but they said they dont have such a thing. The room is cute, but its not worth it. None of us bad a good night a sleep while staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and very clean room
Stayed 3 nights in Aug 2024

10/10 Excellent

Koen

Stayed 2 nights in Aug 2024