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Tokyo Marriott Hotel

5.0 star property

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Photo gallery for Tokyo Marriott Hotel

Down comforters, minibar, in-room safe, desk
Lobby
Lounge
Lounge
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
4-7-36 Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Shinagawa Shrine
    ‪9 min walk‬
  • Meiji Gakuin University
    ‪2 min drive‬
  • Sengakuji Temple
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Room

Down comforters, minibar, in-room safe, desk

Room

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds, Non Smoking

  • 732 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 747 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Tokyo Marriott Hotel

5-star hotel in Shinagawa
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, self parking, and concierge services. Housekeeping is available on request.
Tokyo Marriott Hotel offers 249 accommodations with minibars and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Tokyo Marriott Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Lounge and Dining G - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Limo/town car service
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge and Dining G

Things to do

  • Gym
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Elevator (63 inch wide door)
  • High-pile carpet in room
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12430 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Covered extended parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 12430 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Marriott Hotel Tokyo
Tokyo Marriott
Tokyo Marriott Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Hotel
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Tokyo
Tokyo Marriott Hotel Hotel Tokyo

Tokyo Marriott Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 337 reviews
Rating 8 - Good. 105 out of 337 reviews
Rating 6 - Okay. 34 out of 337 reviews
Rating 4 - Poor. 16 out of 337 reviews
Rating 2 - Terrible. 7 out of 337 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is secluded
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean hotel. It is NOT a self contained hotel building. It is part of a larger set of business offices etc. It is basically an upscale business hotel. So, expect what you would see in most Japanese business chains like Toyoku Inn and Alpha in terms of room size, but you are paying 100 to 200 dollars more. Not sure why. King size bed is more like a double size bed. Not much walking around space in the room. Expect loud train noise coming from nearby Shinagawa station. you will need a taxi (4500 to 5000 yen to haneda airport) to get to nearby things--700 yen to shinagawa station. There is a free shuttle that will take you to Shinagawa station but this hotel does NOT have a shuttle to and from the airport. A final positive note: There is no lobby. The "lobby" is the restaurant. However, a staff member allowed us to hangout in the executive lounge on the 25th floor for a couple hours after check out since our flight did not leave until 5 PM. That was nice. If you got cash to blow and there is a mystique about staying at a marriott, then go ahead and stay here. But, truth be told, you can basically get that 350 dollar double room for a hundred dollars at Alpha or Toyoku.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love This Hotel!
Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA. Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim! The staff was always incredible with their ability to quickly fulfill service requests. Love the hotel and always stay there when in Tokyo!
Stayed 7 nights in Apr 2024

10/10 Excellent

Tani

Stayed 4 nights in Nov 2023

10/10 Excellent

Juan D

Stayed 8 nights in Oct 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the shuttle to the Shinagawa train station. Great staff and service!
Stayed 2 nights in Oct 2023

6/10 Okay

Ronald

Traveled with family
Liked: Cleanliness, staff & service
Extremely noisy from rail traffic, tripping hazard in bathroom, no USB ports and in need of renovation.
Stayed 1 night in Jun 2023

4/10 Poor

michael

Stayed 7 nights in May 2023

10/10 Excellent

Amardip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Tokyo
The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
Stayed 4 nights in Jan 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Leo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, and the staff are friendly and attentive. I cannot wait to stay there again in October.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike other VIP Access hotels, there is no additional benefit arising from reservation of Tokyo Marriot Hotel through Expedia, e.g. discount in breakfast. In general, the room was spacious and the service of this hotel was good. During my stay, the room service staff had forgotten to replace towel and to refill teabags. Yet, hotel management attended to customer's request very promptly. I will consider staying in this hotel again.
Stayed 7 nights in Feb 2020

10/10 Excellent

Jaskiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was I'm a great location, close to a main train station. Easy to get around.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great as always. The sauna has just been refurbished.
Stayed 5 nights in Nov 2019

10/10 Excellent

JC, Harare

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. We would definitely stay there again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who offered us a cold towel when they could see we were quite hot on arrival.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Stunning hotel, very clean and staff are extremely courteous. Only downside is the amount of western food served in the bars.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very new/modern and clean. The rooms had lots of extra amenities and were spacious and modern. The staff was so kind and friendly.
Stayed 5 nights in Oct 2019

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and friendly. The restaurant was excellent
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveler

It okay hotel
Nothing around the hotel. No restaurant at all. I felt like this hotel is out of nowhere. Big room compare to the regular hotels.
Stayed 3 nights in Jul 2019