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Tokyu Stay Ginza

3.0 star property

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Photo gallery for Tokyu Stay Ginza

In-room safe, soundproofing, iron/ironing board, free WiFi
Restaurant
Point of interest
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$216
Nov 25 - Nov 26

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪2 min walk‬
  • Place, Tokyo Tower
    ‪3 min drive‬
  • Place, Tokyo Skytree
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.6 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(11 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 269 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room Non smoking

  • Sleeps 2

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Non smoking

  • Sleeps 2

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About this property

Tokyu Stay Ginza

3-star hotel in Ginza
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and concierge services.

Tokyu Stay Ginza has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location and a block away from station. 3 blocks away from wonderful shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly a hidden gem. How it’s a 3 star hotel is remarkable compared to the quality we received. For starters, the staff working were phenomenal. They ensured that everything we asked for was done swiftly and effectively. Not only this, but when something was unable to be completed it was told in a manner that was so polite. The location of this place is also amazing. 2 minute walk from the main shopping area in ginza, as well as very close to convenience stores. Not only this, but the station is very close (2 min walk away), and the line connected is very convenient. The food in the surrounding area is convenient and delicious. It is definitely worth trying places nearby the hotel. Our room was very surprising when we entered. The bed was bigger than expected, the bathroom was clean and large aswell. For reference we stayed at the cheapest room in the hotel, paying 500 aud for 3 nights (around 50,000 yen). On top of this, everything was very clean and had no bad smell. Conclusively, 5 stars is the perfect rating for this hotel. Quiet area, cheap, convenient, safe, easy to get to. Just amazing. Only downside would be that check in is at 3pm and check out is at 11 am, but that’s how hotels are so it’s not a knock to the hotel (and if you arrive early you can just safely pass along your bags). Not to mention that they have coupons! If you’re looking for a cheap place that’s very reliable, great quality, and in a great area, I highly recommend staying here.
Stayed 3 nights in Jul 2025

8/10 Good

Lars

Good location, clean
Stayed 2 nights in Jul 2025

8/10 Good

Tenby

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Misa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2025

10/10 Excellent

Yee

Liked: Cleanliness, amenities, property conditions & facilities
Good location and very convenient with washer and dryer
Stayed 1 night in Jul 2025

2/10 Terrible

Susan

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Drag, functional room.
Stayed 3 nights in Jun 2025

10/10 Excellent

In Seok

Stayed 5 nights in Jun 2025

8/10 Good

Ali Imran

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love there’s a washing machine in my room😍😍😁
Stayed 5 nights in Jul 2025

6/10 Okay

Emiko

Stayed 4 nights in Jul 2025

6/10 Okay

john

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The good is that it was in a great location that made it easy to navigate a variety of Tokyo areas. The train station for bullet train was walkable, tons of shopping and dining options. Staff are very friendly and helpful. The bad is that the room is a bit dirty. Especially the carpets. Didn’t ruin the overall stay but some of the stains around the room, very noticeable. Also, they have a weird inexplainable policy about not giving you a second key.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Minako

Stayed 5 nights in Jul 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location. Very close to Tsukiji and Ginza shopping.
Stayed 3 nights in Jun 2025

8/10 Good

Natasha

Stayed 4 nights in Jul 2025

10/10 Excellent

Mary Kunmi Yu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient location to a lot of places near by. Will be back again soon!
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are super friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Analiza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is accessible to Tokyo station, subway and shopping area.
Stayed 1 night in Jun 2025

10/10 Excellent

Virman

Stayed 4 nights in Jun 2025

6/10 Okay

Skye

Traveled with family
Disliked: Property conditions & facilities
Great location. Staff and hotel average. Rooms me hotel in need of a refresh.
Stayed 1 night in Jun 2025