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Tokyu Stay Ginza

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Ginza

Front of property
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 1500 per person)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    ‪2 min walk‬
  • Matsuya Ginza
    ‪3 min walk‬
  • Ginza Six
    ‪4 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

9.0 out of 10
Wonderful
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Lobby

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Lobby

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

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Exterior

Hotel Gracery Ginza

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1004)
The price is $153
per night
$186 total
includes taxes & fees
Feb 2 - Feb 3
Hotel Gracery Ginza

About this property

Tokyu Stay Ginza

3-star hotel in Ginza
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and concierge services.

Tokyu Stay Ginza has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1008 reviews" "
Rating 8 - Good. 316 out of 1008 reviews" "
Rating 6 - Okay. 92 out of 1008 reviews" "
Rating 4 - Poor. 41 out of 1008 reviews" "
Rating 2 - Terrible. 9 out of 1008 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gigi

Traveled with group
Liked: Cleanliness, amenities
Great
Stayed 7 nights in Sep 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tsz Ling, Kowlokn

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Eric, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Ginza was in a very convenient area. It was walking distance to two department stores with huge foodie basements. The staff was incredibly courteous. And the amenities were great. The only thing that wasn’t great was the slow wi-fi, but other than that it was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very walkable area, both upscale and affordable stores and restaurants nearby. The hotel met all of our needs. We had a spacious room with a washer and dryer: what a pleasure!
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Area, next to shopping and restaurants.
Stayed 1 night in Sep 2024

4/10 Poor

OMAR

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: In the middle of Ginza, easy access to shopping, restaurants, and metro. Cons: bery unclean. Spots everywhere. Reserved a non-smoking room, but very strong smoke smell inside. No coffee or water in the rooms. Very limited room service, just change towels and remove trash, no cleaning at all. Overall, overpriced. I wouldn't recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, quiet and their breakfast is incredible good!
Stayed 6 nights in Oct 2024

6/10 Okay

Maria

Traveled with partner
Accomodation needed a proper clean Carpets stained housekeeping not done daily unless you pay Two small bath towels issued in bathroom Very disappointed considering the price of the room
Stayed 6 nights in Oct 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, efficient business hotel.
Very convenient location. Typical, clean, efficient Japanese business hotel. Could have benefitted by have clothes storage, but good overall.
Stayed 9 nights in Oct 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Crissie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite booking a "bigger" room, the space is still small as expected in Japan standard. The sound proofing was not very good. We could hear the loud revving sound of cars/bikes in the middle of the night. There were urine stain underneath the seat cover. Nonetheless for the reasonable room rates and excellent location, overall we had a good stay. The free coffee in the lobby was a plus and it taste good too.
Stayed 3 nights in Sep 2024

8/10 Good

Zhanpeng

Liked: Cleanliness
N/A
Stayed 6 nights in Sep 2024

6/10 Okay

Kristina

Stayed 2 nights in Oct 2024

6/10 Okay

Sean

Traveled with partner
Proximity near train stations and shopping centers are great. However, the hotel is lacking. The room smells of mildew especially the bathrooms, the carpets in the rooms have stains on them, the hotel breakfast restaurant is always closed, and amenities are less than expected (but very confident to have a washer/dryer in room).
Stayed 4 nights in Sep 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean, safe, and convenient. Loved the property. We got an unexpected upgrade. Thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew, Macarthur

Liked: Staff & service, property conditions & facilities
Good value
Stayed 3 nights in Sep 2024

8/10 Good

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again in the future but I wish the rooms are bigger
Stayed 4 nights in Sep 2024

6/10 Okay

Gerardo

So so only
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel staff culture seems a bit toxic, one particular staff member was particularly rude for no apparent reason. Besides that there were no issues with th hotel itself and their facilities.
Stayed 9 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great staff. Great breakfast. This hotel is located perfectly next to the subway system, close to a lot of shopping and cultural sites (Edo Castle ruins/Imperial Palace grounds). The staff is extremely attentive and courteous, even going as far as coming back out to check on us as we were loaded up in our taxi trying to get to our next destination after checking out! The staff member ended up helping us translate to Japanese, and this was after she hailed him for us.
Stayed 4 nights in Sep 2024

8/10 Good

Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a washing machine in the room. Location was fantastic. Services within the hotel were good. Although the breakfast was underwhelming. The room was too small for 2 people. There was nowhere to put 2 suitcases. We made do and as we were out all day. We also had an internal room with a view of the fire escape. Would have preferred a better view and would ask should I return.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. Facilities were good. Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry Gee Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Xanny

Stayed 6 nights in Aug 2024