See all properties

Tokyu Stay Ginza

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Ginza

Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Reception
Reception
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    2 min walk
  • Ginza Wako Building
    4 min walk
  • Ginza Six
    4 min walk
  • Tokyo (HND-Haneda)
    24 min drive

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Lobby

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Lobby

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Gracery Ginza

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1002)
The price is $209
per night
$253 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Gracery Ginza

About this property

Tokyu Stay Ginza

3-star hotel in Ginza
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and concierge services.

Tokyu Stay Ginza has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews" "
Rating 8 - Good. 327 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. Facilities were good. Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry Gee Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Xanny

Stayed 6 nights in Aug 2024

4/10 Poor

Jane

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is right besides the train station and it is very convenient to both airports however the room is not clean at all
Stayed 1 night in Sep 2024

2/10 Terrible

Yuen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the hotel's convenient location near the Ginza shopping area and the helpful on-site washer and dryer were definite pluses, the cleanliness of the room left much to be desired. The carpet and walls were marred by numerous stains, and the daily cleaning service seemed limited to rubbish removal and towel replacement. Guests seeking a more thorough cleaning experience may want to consider other options. During our six-night stay, the bed sheets were only changed upon request and an additional fee.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay while in tokyo
Stayed 2 nights in Sep 2024

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy with washing machine
Stayed 3 nights in Aug 2024

10/10 Excellent

Jue

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kai Yen

Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, easy to get public transport. The staff were amazing and very helpful when our plans changed and we needed to extend our stay.
Stayed 4 nights in Aug 2024

6/10 Okay

Mable

Traveled with partner
Liked: Cleanliness
Room is really small - that’s given for most hotels in Tokyo. Staff were not friendly. Only good thing is the location, close to subway and shopping
Stayed 5 nights in Aug 2024

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Adrian

Business traveler
Disliked: Cleanliness, staff & service
They have stupid policy of charging additional if you want room cleaned and change sheets. I told them for one of days them and they forgot to schedule. When coming back to room not cleaned and then they offered me different room or change sheet myself for free.
Stayed 6 nights in Aug 2024

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Maria Rosita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very close to train stations& walkability to restaurants and shops was really great. The hotel was clean and the staff was friendly. The breakfast buffet that they offer is okay but needs more variety, have stayed at other hotels that provided a much better spread of dishes. We will definitely stay here again, the location is great and safe.
Stayed 6 nights in Jul 2024

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

10/10 Excellent

James Oliver, Anaheim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything. You can walk from everywhere from here train stations, bus stations, mall, dining, shopping.
Stayed 5 nights in Aug 2024

8/10 Good

Warren

Liked: Property conditions & facilities, room comfort
Tokyu Stay Ginza
The room was clean & the included breakfast experience was wonderful. The room was small, but right in the center of Ginza! A great experience!
Stayed 4 nights in Jul 2024

8/10 Good

Phong, Cedar Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room a bit small, nice to have washer/ dryer in the room. Short distance walking to Ginza upscale mall and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jul 2024

8/10 Good

Katie Cai Hua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location! Private washer/dryer! Love this.
Location was excellent! Just a few blocks to major luxury shopping malls with food court full of overwhelming delicious food choices. Ippudo Ramen right next to the back exist of the hotel was so convenient. Staff was friendly. The room had private laundry machine/dryer, a little breakfast nook, shelf full of mugs and utensils we could use for tea/coffee. I wish this location also has kitchenette that the other Tokyu Stay in Aoyama has. Overall it was clean and great. I think the vertical space in the room can be utilized more, to install shelves or hooks to hang things. Coming from the USA, I expected hotels in Japan to be much less spacious and it was, barely had space for luggage. However all the other hotels we stayed at in Japan were like that.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and staff!
Stayed 9 nights in Jul 2024

8/10 Good

Flora Yu San

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location! Close to subway
Stayed 5 nights in Jul 2024