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Tokyu Stay Ginza

3.0 star property

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Photo gallery for Tokyu Stay Ginza

Exterior
Reception
Daily buffet breakfast (JPY 1500 per person)
Fridge, microwave
Executive Double Room, Non Smoking (Single Use) | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Ginza Six
    ‪4 min walk‬
  • Tokyo Imperial Palace
    ‪2 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 269 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Interior

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

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Lobby

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1015)
The price is $140
per night
$170 total
includes taxes & fees
Apr 29 - Apr 30
Hotel Gracery Ginza

About this property

Tokyu Stay Ginza

3-star hotel in Ginza
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and concierge services.

Tokyu Stay Ginza has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1008 reviews
Rating 8 - Good. 301 out of 1008 reviews
Rating 6 - Okay. 94 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aydin Sohrabi

Stayed 1 night in Jan 2025

10/10 Excellent

Mengyan, Santa Clara

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Jan 2025

10/10 Excellent

Shane, Marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this property. Super convenient to the heart of Ginza as well as Tokyo Metro subway system. Washer/dryer in the room is super convenient
Stayed 8 nights in Dec 2024

6/10 Okay

Lidia

Liked: Cleanliness, staff & service
Very quiet and convenient
Stayed 6 nights in Dec 2024

10/10 Excellent

Li-Chiung Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I've stayed here twice; but this time it was for a 5 night stay. No complaints on location, food options 5-10 mins walk away from Ginza main street, relatively large room (albeit dated interiors) I can appreciate that the industry in general is moving towards a limited housekeeping approach, but for guests staying for a longer period of time, perhaps its time to consider FOC cleaning after 3/4 days? Our toilet started to smell after several days of expected usage; and to pay Y1500 for the service isn't really in line with intl standards. In SG, hotels offer a cleaning service every 3 days (catering to longer stay guests); rather than just requiring you to pay a topup fee of Y1500
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Ginza
Clean and excellent location. Great having a washer dryer in room. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

6/10 Okay

Jun Fui

Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 4 nights in Nov 2024

10/10 Excellent

Tai

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeow Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. Love the washer/dryer in the room, super convenient.
Stayed 4 nights in Dec 2024

6/10 Okay

jun fui

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

4/10 Poor

FEI

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Nice location but the room is not clean at all, the room I had was smelly, the dovet cover and pillow cover were smelly too. Didn’t even ask for new one because they will charge you additional for making up bed and clean the room.
Stayed 3 nights in Dec 2024

8/10 Good

Masahiko, Streamwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Henrison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good amenities but very small spacr
we got the standard bed for and had good amenities like microwave, oven toaster, kettle and laundry/dryer. Though room is small for your typical japanese hotel room. carpet floor needs a good steam cleaning as it smells like shoes.
Stayed 1 night in Dec 2024

6/10 Okay

Sheila

Traveled with family
Good location but room is very small
Stayed 3 nights in Nov 2024

8/10 Good

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Ginza areas hotel and it was amazing! I love it! I will definitely go back there. Specially, Front desk staff! Friendly and very kind. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

HANY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024