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Tokyu Stay Nishi Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Reception
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Shinjuku Central Park
    ‪1 min walk‬
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Tokyo Opera City Concert Hall
    ‪16 min walk‬
  • Tokyo (HND-Haneda)
    ‪45 min drive‬

Room options

View all photos for Residential family, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential family, Non Smoking

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Residential family (Single Use), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential family (Single Use), Non Smoking

  • 365 sq ft
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Moderate double (Single Use), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate double (Single Use), Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential Double (Single Use),Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Double (Single Use),Non Smoking

  • 205 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double (Single Use), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Corner double (Single Use), Non Smoking

  • 248 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double (Single Use), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double (Single Use), Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential twin, Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Corner double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin (Single Use), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential twin (Single Use), Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Corner Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

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About this property

Tokyu Stay Nishi Shinjuku

3-star hotel in Shinjuku
Along with dry cleaning, this hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and safes. 40-inch Smart televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Nishi Shinjuku features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. Wired and wireless Internet access is complimentary.

Tokyu Stay Nishi Shinjuku has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 1002 reviews
Rating 8 - Good. 369 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, super convenient
Stayed 11 nights in Nov 2024

6/10 Okay

Lillian, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience store is close by
Stayed 1 night in Nov 2024

4/10 Poor

Nobuhiro

Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel with helpful staff. Kitchen and washer/dryer in the room. Easy check in and check out with no problems at all. Close to Oedo subway line station which connects to Shinjuku Station in just a couple minutes ride, also close to Chuo Koen Park. If you'd rather walk you can get to Shinjuku Station in about 15 minutes. Would stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mordechai

Stayed 4 nights in Oct 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Cynthia S

Liked: Cleanliness, staff & service
Stayed 9 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time I have stayed here and it is my go to hotel when in Japan. It is clean, has everything (and more) that you need and the staff are incredibly helpful. It is in a great location and is walkable to most places. Would definitely recommend.
Stayed 5 nights in Oct 2024

10/10 Excellent

terrence

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

6/10 Okay

keith

Liked: Cleanliness
No refunds. But location great.
First all, I needed to shorten my dates for my accommodations. But was. It able to get a refund through hotels.com nor the actual hotel. I explained my situation but they did not issue a refund even though I purchased insurance (scam) lesson learned. But the hotel was in a great location and rooms are smaller than ones in the US for the price. Location was great, near a train station and kombinis.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 8 nights, accessible to the main Shinjuku area with multiple train lines near by.
Stayed 8 nights in Oct 2024

10/10 Excellent

Dwinarto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-equipped room (love the included washing machine!). Relatively away from the busy Shinjuku main area so nice and quiet. Plenty of kombini and restaurants downstairs too. Just be mindful you need to walk or catch a bus/train to get to the main shopping district. Otherwise I'm happy with my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This tokyu stay was a bigger room than when’ we stayed at Tsukiji!
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant stay in a quieter area of Shinjuku. The hotel staff were very friendly and helpful when I had questions. The hotel was clean, and accommodations were a good size for the area.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jocelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was awesome. I felt safe and comfortable and we had easy access to the trains.
Stayed 3 nights in Sep 2024

8/10 Good

Anja

Stayed 9 nights in Sep 2024

8/10 Good

Charmagne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice. I personally didn’t like the food available on site but otherwise it was fine.
Stayed 7 nights in Sep 2024

8/10 Good

Joan

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, room was tight but very clean. Plenty of restaurants nearby and walkable distance to the heart of Shinjuku.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual
Stayed 16 nights in Aug 2024

10/10 Excellent

Sumedha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, don’t get the breakfast package
Loved having a washer/dryer in the room; made use of it everyday! The microwave in the room made it convenient to warm up convenience store items & drinks. The front desk clerks were personable & helpful. They all spoke English well. The breakfast option included 2 types of frozen soups, frozen (grilled) fish, microwaveable instant rice (with the option of cooking your own uncooked rice in your room), frozen French toast, 2 types of dry cereal & milk, lightly salted nuts, drip coffee, water. No fresh food options. Wished I had done better research before opting to choose the breakfast package. Location convenient; close to train stations, grocery stores, drug stores, restaurants. Will opt to stay here again but without the breakfast package.
Stayed 6 nights in Aug 2024