See all properties

Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

Choose dates to view prices

Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Hallway
Property amenity
In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$255
Oct 28 - Oct 29

Explore the area

View in a map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪8 min walk‬
  • Place, Tokyo Tower
    ‪4 min drive‬
  • Place, Tokyo Imperial Palace
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Twin Room, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Queen Double Room, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Queen Double Room Single Use, Non Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(33 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Single Room, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, free WiFi

Basic Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin non-smoking

  • Sleeps 2

View all photos for Standard Double with a table non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double with a table non-smoking

  • Sleeps 2

View all photos for Superior Queen non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Queen non-smoking

  • Sleeps 2

View all photos for ANNEX Standard Double with a table Non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2

View all photos for Standard Double with a work desk non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double with a work desk non-smoking

  • Sleeps 2

View all photos for Family Twin non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Twin non-smoking

  • Sleeps 4

View all photos for Superior Double non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double non-smoking

  • Sleeps 2

Similar properties

Lobby lounge

JR-East Hotel Mets Shibuya

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 1,014 reviews
JR-East Hotel Mets Shibuya

About this property

Tokyu Stay Shibuya Shin-minamiguchi

3-star hotel in Shibuya
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff assistance are onsite. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Tokyu Stay Shibuya Shin-minamiguchi features a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Tokyu Stay Shibuya Shin-minamiguchi has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1018 reviews
Rating 8 - Good. 279 out of 1018 reviews
Rating 6 - Okay. 112 out of 1018 reviews
Rating 4 - Poor. 41 out of 1018 reviews
Rating 2 - Terrible. 14 out of 1018 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haidr

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, very clean and had everything we needed, the rooms are a little small but that was expected. Definitely recommend.
Stayed 7 nights in Jun 2025

6/10 Okay

Jimmy

Traveled with family
Liked: Cleanliness
Disliked: Amenities
It was located 10 min walk to Shibuya crossing and other restaurants and shops.
Stayed 3 nights in Jun 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here. The room was quite spacious and very clean. The staff were wonderful. Location was great - just a very short walk to Shibuya station, Stream and the lively atmosphere around the Scramble. Being Shibuya, it was always quite crowded but this hotel was slightly away from it, but near enough to enjoy the fun when we wanted.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria Rozella, Stoney Creek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very close to everything we wanted to go to in Shibuya!
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a short walk to Shibuya station and the scramble, however the area it was a bit more peaceful as not in the middle of all the chaos. It was nice to have a little balcony, as we were able to have a cool breeze one evening and turn off air con. Was a bonus having washer/dryer in our room and google translate on the phone. Would definitely stay here again if staying in Shibuya.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ginny, Meridian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean rooms. Plenty of plug ins. The staff were very kind and were extra helpful with baggage transfers. I would definitely stay here again. It was great to have an easy to use washer and dryer combo in our room as well as a microwave. Even the complimentary coffee downstairs was excellent!
Stayed 5 nights in Jun 2025

10/10 Excellent

Wenny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best feature is that they had washing machine in the room. That save us a lot of time and money after 10-days in Hokkaido. Distance to the shopping area is about 5mins to the main Shibuya station. Might not be the newest facility, still I recommend. Hotel is out of the crowded zone.
Stayed 5 nights in Jun 2025

8/10 Good

Tirone

Liked: Cleanliness, property conditions & facilities
very quiet & 10 min walk to stations
Stayed 2 nights in Jun 2025

10/10 Excellent

ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to everything
Stayed 2 nights in Jun 2025

8/10 Good

Monika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is conveniently located within 5 mins of shibuya station - with food options everywhere, Family mart next door and yet it is in the quiet part of shibuya. Room was compact but have everything we need and very comfortable and clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

NGA

Stayed 3 nights in Jun 2025

8/10 Good

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and within walking distance to Shibuya crossing (about 1/2 mile).
Stayed 1 night in Jun 2025

8/10 Good

Genevie

Stayed 4 nights in Jun 2025

8/10 Good

Antonio

Stayed 1 night in Jun 2025

10/10 Excellent

Ginny, Meridian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet location. Family mart downstairs is very convenient. Staff were wonderful and helpful with luggage transfer. Excellent experience.
Stayed 10 nights in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff. Conveniently located near Shibuya station but not on a crazy busy loud street. Really appreciated the microwave oven and frig. Got food from the Family Mart next door and warmed it up in the room. Big comfortable beds. Highly recommend.
Stayed 4 nights in Jun 2025

4/10 Poor

Hung

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly, unhelpful staff. Please remind them that we are paying for their salaries .
Stayed 4 nights in Jun 2025

10/10 Excellent

maria, Hawthorne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of Restaurants close by and Shibuya crossing was like 10 minutes away walking
Stayed 3 nights in May 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jun 2025

8/10 Good

Morgan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was beautiful and the staff were very friendly. It was extremely convenient to have a washing machine in the unit.
Stayed 1 night in May 2025

10/10 Excellent

Russ

Traveled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at this hotel. It is located very close to the Shinbuya station which is ideal to get anywhere in the city but is located on a quiet street away from the crowds. The room was very clean and not a bad size by local standards. The room had a washer/dryer that worked great. Nice have clean clothes for our next stop. Staff were friendly and helpful. Good free coffee in the lobby!
Stayed 6 nights in May 2025

10/10 Excellent

Milad

Traveled with partner
Liked: Cleanliness, staff & service, amenities
great location
Stayed 6 nights in May 2025

10/10 Excellent

Tim

Stayed 5 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joselito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, walking distance to everything. Enjoyed our stay in Shibuya.
Stayed 3 nights in May 2025