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Tokyu Stay Shibuya

3.0 star property

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Photo gallery for Tokyu Stay Shibuya

Exterior
Terrace/patio
Interior
Room amenity
Residential Family Room (3-4 persons), Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
$209
Sep 15 - Sep 16

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 506 sq ft
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 506 sq ft
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

Similar properties

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio

Tokyu Stay Shibuya Shin-minamiguchi

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.4 out of 5, Excellent, 1,001 reviews
Tokyu Stay Shibuya Shin-minamiguchi

About this property

Tokyu Stay Shibuya

3-star hotel in Shibuya
A rooftop terrace, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Shibuya features a rooftop terrace, a vending machine, and multilingual staff. A computer station is located on site and wired and wireless Internet access is complimentary. This Tokyo hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. A total renovation of this property was completed in August 2023.

Tokyu Stay Shibuya has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 4 nights in Jun 2025

10/10 Excellent

Damon

Stayed 5 nights in May 2025

10/10 Excellent

kylee

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean premises, friendly staff, little bit out of the way.
Stayed 7 nights in May 2025

10/10 Excellent

kylee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing!! Workers are so friendly and the room is so nice
Stayed 2 nights in Jun 2025

8/10 Good

Cree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in May 2025

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長期旅行中に部屋に洗濯乾燥機があるのは本当にありがたかった。
Stayed 1 night in May 2025

10/10 Excellent

Karuna

Traveled with family
We liked our stay. It’s a great hotel and is managed very professionally The staff at front desk is very friendly. Our overall stay was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Sanjay

Traveled with family
Liked: Room comfort
We had good time staying at this hotel. Excellent location, very helping and professional staff. Highly recommend it to anyone looking for a place to stay in Shibuya
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice and helpful staff. Property was well maintained and clean.
Stayed 5 nights in May 2025

8/10 Good

Adam

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Carmelita

Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Stayed 8 nights in May 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel! The staff is so hospitable and friendly! There’s free coffee in the lobby (iced coffee was my favorite). Plenty of space in the rooms and there is a balcony that allows you to let in fresh air and light. Laundry in the room is always a huge plus when traveling with family. Beds are comfortable. Very well kept and clean facility. Very quiet rooms. Love the location. It’s a 15 min walk to Shibuya crossing and the supermarket right across the street as well as restaurants and konbinis, coffee shops all in walking range a huge plus. It’s about a 10 minute walk to Shibuya station. highly recommend Oh and the hotel information video is performed by dolls! So freaking kawaii!!
Stayed 4 nights in May 2025

10/10 Excellent

Dung

Stayed 3 nights in May 2025

10/10 Excellent

Khairul Anwar

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and spacious, feeling like home. It's within walking distance to Shibuya Scramble Crossing and is conveniently located near the train station. There are also plenty of convenience stores nearby. The staff were friendly and very welcoming. I would definitely visit again and absolutely recommend it.
Stayed 6 nights in May 2025

10/10 Excellent

eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Stuart

Stayed 1 night in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, the staff were so friendly, helping with some Japanese and even printed a document for me when I asked where I could find a printer. The room was clean and mattress comfy. There was a sink, hotplate, mini fridge, washer/dryer and the tv accepted accepted airplay which was great after a long day! It was also a great location for a short walk to some sights such as the Shibuya scramble crossing. It’s also across the road from a combini for your essentials. Highly recommend this hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

Camilia

Stayed 2 nights in May 2025

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and quiet place to stay. Each room has a washer/dryer (one button to start to finish) and it is very handy when you travel abroad long. It’s not far from Shibuya stn, but if you have a big luggage I recommend you to use Ino-kashira line for one stop (Shinsen stn) since it is sloped area. Nice’n friendly staffs makes the stay memorable.
Stayed 3 nights in May 2025

10/10 Excellent

Stuart

Stayed 1 night in May 2025

4/10 Poor

Duncan

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Convenient fresh grocery across the streetand restaurantsaround the corner. Loved the washer/dryer in-unit. Service was excellent.
Stayed 3 nights in May 2025