*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Tokyu Stay Shibuya features a rooftop terrace, a vending machine, and multilingual staff. A computer station is located on site and wired and wireless Internet access is complimentary. This Tokyo hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. A total renovation of this property was completed in 2023.
Tokyu Stay Shibuya has designated areas for smoking.
- Safe-deposit box at front desk
- Luggage storage
- Elevator
- Rooftop terrace
- Breakfast available (surcharge)
- Designated smoking areas
- 24-hour front desk
- Vending machine
- Year Built - 1999
- Total number of rooms - 126
- Number of floors - 10
- Dry cleaning/laundry service
- Free WiFi
- Number of buildings/towers - 1
- Free wired internet
- Computer station
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Kitchenette
- Washer/dryer
- Refrigerator
- Microwave
Room Amenities
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.
- Television
- Refrigerator
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Kitchenette
- Washer/dryer
- Desk
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
- Microwave
- Cookware, dishware, and utensils
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Stovetop
- Free WiFi
- Free wired internet
- LCD TV
- TV size measurement: inch
- Deep soaking bathtub
- Housekeeping (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for to-go breakfast: approximately JPY 1320 per person
- Housekeeping fee: JPY 1500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 2:00 AM
Check-in time starts at 3 PM
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.
One child stays free
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Debit cards not accepted
Staffed front desk
LGBTQ friendly
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Shibuya Stay
- Shibuya Tokyu Stay
- Tokyu Shibuya
- Tokyu Stay
- Tokyu Stay Hotel
- Tokyu Stay Hotel Shibuya
- Tokyu Stay Shibuya
- Tokyu Stay Shibuya Tokyo
- Tokyu Stay Shibuya Hotel Tokyo
- Tokyu Stay Shibuya Hotel
- Tokyu Stay Shibuya Hotel
Hotel Reviews
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