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Tokyu Stay Shibuya

3.0 star property

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Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Reception
Room amenity
Interior
Residential Family Room (3-4 persons), Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 506 sq ft
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (2 persons), Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (1 person), Non Smoking

  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room (1person), Non Smoking

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 506 sq ft
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (1 person), Non Smoking

  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room Non-smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6
  • 2 Twin Sofa Beds and 2 Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room Non-smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Tokyu Stay Shibuya Shin-minamiguchi

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.4 out of 5, Excellent, (1001)
$215 nightly
The price was $269
The price is $215 total
All taxes and fees included in total
Tokyu Stay Shibuya Shin-minamiguchi

About this property

Tokyu Stay Shibuya

3-star hotel in Shibuya
A rooftop terrace, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Shibuya features a rooftop terrace, a vending machine, and multilingual staff. A computer station is located on site and wired and wireless Internet access is complimentary. This Tokyo hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. A total renovation of this property was completed in August 2023.

Tokyu Stay Shibuya has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janette

Traveled with family
Liked: Amenities
The front desk staff was wonderful! They were very helpful and made checking in and out very easy. They did a great job helping us transfer our luggage. The rooms were big snd comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had a wonderful stay at this hotel. The standout feature was its close proximity to Shibuya Station, allowing us to maximize our time and experience all that Tokyo has to offer. Highly recommend!
Stayed 13 nights in Mar 2025

10/10 Excellent

ankit

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great landing spot for our family. Good size for Tokyo. Staff was very friendly. Shower was amazing and I wish they sold the products they have in them. No need to bring shampoo/conditioner/hair dryer. The breakfast was not what I expected — basically choice of 4 frozen pastries and some instant soups that you warm in your room. Pastries were good. You might not want to pay for the breakfast ahead of time but just buy once there is you want to try it. There is free coffee downstairs. Comfortable beds. Location was great because close to Shibuya Scramble, but quiet. I would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abhijeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room included a washer dryer for someone who packs light. Staff was friendly and the hotel also had a nice Photo Booth downstairs with Kimonos and other props
Stayed 3 nights in Mar 2025

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 5 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Tokyu Stay Shibuya! It was about a 5-10 minute walk from most things like the train station but it was in a quiet area. The room was clean and quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Deborah Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible for someone who uses crutches. In a good location with plenty of shops, restaurants and coffee shops around.
Stayed 12 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice to have laundry in the room. Staff are really great with fantastic service and very helpful!
Stayed 4 nights in Mar 2025

10/10 Excellent

randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great property. We walked in and were greeted by the very friendly staff, they checked us in which made that very easy. The room was very nice and clean, with a nice little kitchen area and a nice bathroom. 7/11 very close by, and also walking distance to shibuya crossing and everything it has to offer nearby.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and just what we were after. Set away from the busy area and perfectly walkable to the station. Close to a street of upmarket restaurants. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, in a great location- if you want to be near cool restaurants, music venues, bars, shops and other fun areas! Shibuya station is so close, so very convenient. The level of cleanliness in Tokyo I feel is unmatched worldwide and this hotel met my expectations! Really enjoyed our stay and would recommend and return in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jia Xuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming and convenient. 10 mins walk to shibuya crossing and many shopping and restaurants.
Stayed 3 nights in Feb 2025

8/10 Good

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the supermarket across the street from the hotel was open 24hrs.
Stayed 1 night in Feb 2025

8/10 Good

Ana Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean hotel!!
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Maddi

Stayed 3 nights in Feb 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Rose Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is okay. They have washer and dryer which is a plus. Good price hotel that is located near Shibuya, just like 15 minutes.
Stayed 8 nights in Jan 2025

8/10 Good

Kathy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff were very kind and extremely helpful. I recommend this hotel, not only for business but also for leisure. Room was spacious and other convenient amenities included.
Stayed 5 nights in Jan 2025