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Tokyu Stay Shibuya

3.0 star property

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Welcome to Tokyo Stay, where a modern entrance and lush garden set the tone for a stylish stay.
Relax in a stylish lounge area with a sofa, chairs, and coffee table, surrounded by lush plants and vertical gardens.
Modern kitchen with stainless steel sink, electric stove, and coffee maker.
Relax in this stylish room with two single beds, a dining table, and a seating area.
Relax on the outdoor terrace, surrounded by lush greenery and a potted plant, with a comfortable sofa and table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 506 sq ft
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (2 persons), Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (1 person), Non Smoking

  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room (1person), Non Smoking

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 506 sq ft
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (1 person), Non Smoking

  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room Non-smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6
  • 2 Twin Sofa Beds and 2 Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room Non-smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

Enjoy a city view from the large window, with a comfortable bed and seating area.

Tokyu Stay Shibuya Shin-minamiguchi

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.4 out of 5, Excellent, (1002)
$199 nightly
The price was $249
The price is $199 total
All taxes and fees included in total
Tokyu Stay Shibuya Shin-minamiguchi

About this property

Tokyu Stay Shibuya

3-star hotel in Shibuya
A rooftop terrace, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Shibuya features a rooftop terrace, a vending machine, and multilingual staff. A computer station is located on site and wired and wireless Internet access is complimentary. This Tokyo hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. A total renovation of this property was completed in August 2023.

Tokyu Stay Shibuya has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1004 reviews
Rating 8 - Good. 313 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roselle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch. They were very helpful and friendly. The room was very clean and all the basic necessities were available. Only downside was that the light sensor in our bathroom kept turning off the light.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason, Concord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Abbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 15 minute walk from Shibuya Crossing and Shibuya Station. It is tucked away so it was quiet at night. The room was clean and spacious. The washer/dryer was convenient and easy to operate. The staff were very friendly and accommodating. The mattresses were quite firm so if you like them more plush you may struggle for the first couple nights. Overall it was a lovely stay, would definitely stay in the future.
Stayed 8 nights in Mar 2025

10/10 Excellent

astral

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were just incredible!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Hotel was quiet and clean. Charming area within walking distance to Shibuya.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sahar, Vacaville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 9 days. I traveled with my two young children and a teenager. The hotel is clean. Staff is friendly and location is quiet but amazing and close to everything.
Stayed 9 nights in Mar 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. My son got very sick the first night we were there, and we needed a doctor. Being that we are not from Japan, it made it very difficult to figure out where to take him. The front desk staff were so wonderful in helping us, and they were able to coordinate a doctor coming to the hotel to evaluate my son. The doctor’s prescribed medication and he is feeling much better now. The front desk staff translated for us and made the entire process so much less stressful. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 15 minutes walk from Shibuya Crossing. Lots of restaurants nearby. Washing machine and dryer in rooms - highly recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diana Morningstar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Staff were extremely helpful. Room was a great size and included washer/dryer combo. TV offered streaming services.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Oliver

Stayed 3 nights in Mar 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
We loved that there was a grocery store just steps away that is open 24 hours but the rooms for a family of 4 are pricey
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Traveled with family
Liked: Amenities
The front desk staff was wonderful! They were very helpful and made checking in and out very easy. They did a great job helping us transfer our luggage. The rooms were big snd comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had a wonderful stay at this hotel. The standout feature was its close proximity to Shibuya Station, allowing us to maximize our time and experience all that Tokyo has to offer. Highly recommend!
Stayed 13 nights in Mar 2025

10/10 Excellent

ankit

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great landing spot for our family. Good size for Tokyo. Staff was very friendly. Shower was amazing and I wish they sold the products they have in them. No need to bring shampoo/conditioner/hair dryer. The breakfast was not what I expected — basically choice of 4 frozen pastries and some instant soups that you warm in your room. Pastries were good. You might not want to pay for the breakfast ahead of time but just buy once there is you want to try it. There is free coffee downstairs. Comfortable beds. Location was great because close to Shibuya Scramble, but quiet. I would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abhijeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room included a washer dryer for someone who packs light. Staff was friendly and the hotel also had a nice Photo Booth downstairs with Kimonos and other props
Stayed 3 nights in Mar 2025

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 5 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Tokyu Stay Shibuya! It was about a 5-10 minute walk from most things like the train station but it was in a quiet area. The room was clean and quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Deborah Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible for someone who uses crutches. In a good location with plenty of shops, restaurants and coffee shops around.
Stayed 12 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice to have laundry in the room. Staff are really great with fantastic service and very helpful!
Stayed 4 nights in Mar 2025