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Tokyu Stay Shimbashi (Ginza area)

3.0 star property

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

Daily buffet breakfast (JPY 2300 per person)
In-room safe, desk, blackout drapes, free WiFi
Property amenity
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning
$160
Nov 24 - Nov 25

Explore the area

View in a map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Place, Tsukiji Outer Market
    ‪16 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Kabuki-za Theatre
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Cozy Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Cozy Single Room, Non Smoking (Single Use)

9.0 out of 10
Wonderful
(10 reviews)
  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Comfort Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Comfort Single Room, Non Smoking (Single Use)

8.0 out of 10
Very good
(6 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Cozy Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Cozy Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(13 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Comfort Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room, Non Smoking (For 2 people)

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Residential Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Smart Single Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(34 reviews)
  • 151 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Residential Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Residential Double Room, Non Smoking (Single Use)

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room, Non Smoking (Single Use)

  • 205 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Single Room Non smoking

In-room safe, desk, blackout drapes, free WiFi

Comfort Single Room Non smoking

  • Sleeps 1

View all photos for Comfort Double Room Non smoking

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room Non smoking

  • Sleeps 2

View all photos for Cozy Double Room Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Cozy Double Room Non Smoking

  • Sleeps 2

View all photos for Smart Single Room Non smoking

In-room safe, desk, blackout drapes, free WiFi

Smart Single Room Non smoking

  • Sleeps 1

View all photos for Residential Double Room Non smoking

In-room safe, desk, blackout drapes, free WiFi

Residential Double Room Non smoking

  • Sleeps 2

View all photos for Cozy Single Room Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Cozy Single Room Non Smoking

  • Sleeps 1

Similar properties

Exterior
Hotel Gracery Ginza
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,078 reviews
Hotel Gracery Ginza

About this property

Tokyu Stay Shimbashi (Ginza area)

3-star hotel in Minato
Along with a restaurant, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Shimbashi (Ginza area) offers 221 air-conditioned accommodations with safes and slippers. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, dry cleaning/laundry services, and a front-desk safe.

Tokyu Stay Shimbashi (Ginza area) has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Tokyu Stay Shimbashi (Ginza area) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1005 reviews
Rating 8 - Good. 367 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniele, Milton

Stayed 6 nights in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel on my trip to Japan

This hotel checks all of the boxes. I absolutely loved my stay here. I will be back next time I'm in Tokyo. For those looking for reliable, comfort in the Ginza area it does the job fantastically. They pay attention to ALL of the details that make for a great stay. Comfy beds, decent pillows, powerful shower heads, sizeable desk area, free coffee, and a long list that goes on and on. Easy, casual and well executed lodging. I particularly loved the scented fabric spray in the closet area. I didn't have time for laundry and the 90 degree humidity was making some of my clothes unfresh. nice touch!!! Thank you Tokyu Stay for making the end of my trip so delightful.
Stayed 2 nights in Aug 2025

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Takato

Stayed 1 night in Jul 2025

10/10 Excellent

Hyun Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

CATHYRENE

Liked: Cleanliness, staff & service, property conditions & facilities
This is the third Tokyu Stay property I've stayed at. I choose this chain because of the convenience of having a washer & dryer in the room. Their hotels have all been clean and reasonably priced. This location was convenient for flying in and out of Narita as we only needed to take one train. Thank you again for your accommodations Tokyu Stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable place

It was absolutely amazing. Their was a nice Italian style restaurant attached to the hotel which was open for most of the day. I only stayed for 2 weeks, but it was the best two weeks I had in a long time. I will definitely be going back there. P.S 1 major benefit of this hotel is that it is very close to many stores and train stations.
Stayed 11 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We used the in room laundry every day since the weather was so hot. The configuration of the bed was bad. If there are 2 people　one gets stuck inside against the wall, and crawling out of the bed without waking the partner is impossible. The amenity was not as good as other Tokyo hotels. Especially they did not have wide range of bath and hygiene items offered. The location is good and is close to the station.
Stayed 4 nights in Jun 2025

8/10 Good

Yuet Mei

Traveled with family
Liked: Cleanliness, staff & service
The room size is small, overall is clean & there is build-in washing machine , good for traveler
Stayed 1 night in Jun 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a great place to stay. The rooms are clean, bed is good and the hotel reception area is nice. They have a laundry machine in the room which is a huge plus. It works great and google translate helps if you run into questions or problems. There was a microwave, clothing press, hot water pot and deep sink in the room as well. It is very close to Shimbashi train station which has many main lines running through it. Easy to get around just about anywhere in Tokyo from here. Another plus is there are lots of restaurants and kobinis within a few minutes walking distance. With that being said, here are some of the things that could have been better. The room felt cramped with luggage. I realize it’s a trade off for having the ability to do laundry. It’s definitely manageable but has its moments. The staff is friendly and very helpful. But when we asked for a second key to our son’s room, they said no and sited security reasons. This seemed a little strange to me. Problem is you need a key to access the floor and we were on separate floors. It was a little inconvenient to have to go downstairs to exchange things or meet. A second key could have resolved this easily. The other thing was the hallways were not air conditioned. Your walk to and from the elevator was like being in a sauna sometimes. This is a great hotel to stay near the heart of Toyko. Ginza and Shibuya are just a short train ride away.
Stayed 5 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Draksha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good rooms, good service
Stayed 5 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the trick. Comfy bed and great location for the price
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Stayed 2 nights in May 2025

8/10 Good

Shingo

Stayed 3 nights in May 2025

10/10 Excellent

Clifford

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and location
Stayed 5 nights in May 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & helpful staff

Staff was very helpful. They even let us check in earlier than scheduled, which is very rare in Japan. Room size was fine for one person. Complimentary coffee at the lobby only starts at 7am. I've stayed two Tokyu Stay hotels on this trip for six nights. The only things I didn't like were: 1) the quality of toilet paper - lol - it's pretty rough & thin, it breaks apart very easily. 2) shampoo & conditioner were too oily for m hair. My hair felt very heavy every time I washed them.
Stayed 1 night in May 2025

10/10 Excellent

Chikara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Masayo

Liked: Amenities, property conditions & facilities
I love this hotel, I will come back !
Stayed 3 nights in May 2025

10/10 Excellent

Oceana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and helpful staff, good value, and convenient

Stayed 1 night in May 2025

10/10 Excellent

Karyl

Stayed 1 night in May 2025