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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Lobby lounge
Terrace/patio
Reception
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services
$273
Dec 18 - Dec 19

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪4 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with table, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Single Use, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Single Use, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • 743 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room Single Use, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Adjoining Room A, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 474 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking | 1 bedroom, soundproofing, iron/ironing board, free WiFi

STAY BEAUTY and CARE ROOM Non-Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Exterior
Hotel Gracery Shinjuku
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 4,240 reviews
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About this property

Tokyu Stay Shinjuku Eastside

3-star hotel in Shinjuku
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Shinjuku Eastside features a vending machine, laundry facilities, and dry cleaning/laundry services. 7 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a television in a common area and an elevator.

Tokyu Stay Shinjuku Eastside has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Reviews

Tokyu Stay Shinjuku Eastside Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 397 out of 587 reviews
Rating 8 - Good. 135 out of 587 reviews
Rating 6 - Okay. 33 out of 587 reviews
Rating 4 - Poor. 11 out of 587 reviews
Rating 2 - Terrible. 11 out of 587 reviews

Reviews

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but comfortable (included a microwave, small fridge, hotplate, utensils, washer/dryer [all in one]). Breakfast was good and the staff are very nice. We had a pleasant stay.
Stayed 3 nights in Aug 2025

8/10 Good

Jess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent!! We were able to walk anywhere within a matter of minutes, however it was very quiet. We couldn’t hear anything outside our room. A spacious room for the two of us, and we loved being able to prepare basic meals and wash our clothes. The only criticism would be the pillows which were quite firm. No other complaints!
Stayed 9 nights in Aug 2025

10/10 Excellent

Mau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! 2-in-1 Washer/Dryer was really convenient! The room was very spacious and clean! Right near so many restaurants, bars, shopping, and public transportation. The only complaint was there wasn't specific parking, but luckily there's a parking lot 1 street behind the hotel. The staff was wonderful and accommodating. Definitely recommend and would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

DORCAS

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed Tokyu Stay Shinjuku Eastside - the rooms were spacious, clean and air con was great! So cold in the room which was lovely on a hot summer day. Konbini and McDs close by. Not ideal that it’s next to Kabuchiko but we just avoided going that way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 Night Stay. Great, simple room with everything you need to enjoy Shinjuku.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wai Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay.
Stayed 5 nights in Jul 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly, rooms are spacious, location is walkable to train station with multiple convenient stores nearby. Will definitely stay again when I come back to Tokyo!
Stayed 7 nights in Jul 2025

10/10 Excellent

Prerna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the smelly carpet in one of our rooms, it was a good experience overall
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms. Much larger than other hotel rooms in Tokyo.
Stayed 10 nights in Jul 2025

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad I stayed in the Shinjuku area, significantly less chaotic than Shibuya. I stayed here with my sister and it felt very safe and easy to navigate. You can take the bus to Shibuya. The subway is right there and if you like shopping — the shopping in Shinjuku is really good. You can find a lot of the stores you see in Shibuya/Ginza at Shinjuku. The staff at the hotel were really nice and sweet. The only downside is that the breakfast could have been better but it’s convenient to eat a full meal before heading out! Would stay here again! Book the room with the laundry included!! It was nice to have clean clothes and no laundry upon check out!
Stayed 5 nights in Jul 2025

8/10 Good

Charlie

Traveled with family
Liked: Property conditions & facilities, room comfort

4 nights in Shinjuku

The hotel was clean and efficient and provided all basic services. A washer dryer is provided in all rooms though is a little difficult to use if one can’t read Japanese and was a model made only in Japan so no on line English manuals but with the help of Google lens and a bit on common sense managed to work it out! Breakfast finished admissions punctually at 9:30 but carries on till 10 and provides a good variety of Japanese and western style foods on offer. The overall feel is clean contemporary and well considered with focused on sustainability. This is not a luxury hotel but is very comfortable and stylish and good value.
Amenities buffet
Breakfast/lounge
Stayed 4 nights in Jul 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and basic accomodation at affordable rates, nothing really above and beyond the required facilities. Nice and clean facilities, very friendly and helpful staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria

Stayed 5 nights in Jul 2025

10/10 Excellent

Ayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have a washer+dryer combo unit in the room. Breakfast was pretty decent and reasonably priced. Rooms were comfortable. They added a surcharge for our 12 year old son but gave him his own bed.
Stayed 6 nights in Jul 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms with a nice kitchenette- fridge. The area is pretty central to subways and eateries. Multiple convenient store options right downstairs. The hotel should offer the coffee machine 24/7 as they cater to international travelers who can not wait until 7 am to grab a cup of coffee. I highly recommend they review this policy
Stayed 5 nights in Jul 2025

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, staff very friendly. Happy they have a washer/dryer in room, overall had a great stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facility, but the bathroom has bad smell.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jiakun, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, quiet but walking distance to Kabukichō entertainment district
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We would gladly come back again! Best hotel in japan
Stayed 5 nights in Jun 2025

10/10 Excellent

Supak

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Add a great stay. Very walkable
Stayed 6 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence location, proximity to transportation and grocery store. Clean and cozy. Thoughtful layout, just wish the hot water was stronger
Stayed 4 nights in Jun 2025