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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Lobby lounge
Reception
Interior entrance
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services
$171
Aug 26 - Aug 27

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking | 1 bedroom, soundproofing, iron/ironing board, free WiFi

STAY BEAUTY and CARE ROOM Non-Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Comfort Double Room with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Single Use, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Single Use, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Double Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room Single Use, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room Single Use with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • 743 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Adjoining Room A, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 474 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with table, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3

View all photos for Residential Double Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room with table

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with table

  • Sleeps 2

View all photos for Universal Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room

  • Sleeps 2

View all photos for Terrace Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Terrace Room

  • Sleeps 2

View all photos for STAY BEAUTY＆CARE ROOM

1 bedroom, soundproofing, iron/ironing board, free WiFi

STAY BEAUTY＆CARE ROOM

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 3

View all photos for Garden Suite

1 bedroom, soundproofing, iron/ironing board, free WiFi

Garden Suite

  • Sleeps 3

View all photos for Adjoining Room A

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room A

  • Sleeps 4

View all photos for Residential Twin Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room

  • Sleeps 2

View all photos for Adjoining Room B

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room B

  • Sleeps 5

View all photos for Comfort Double Room with desk

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with desk

  • Sleeps 2

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About this property

Tokyu Stay Shinjuku Eastside

3-star hotel in Shinjuku
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Shinjuku Eastside features a vending machine, laundry facilities, and dry cleaning/laundry services. 7 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a television in a common area and an elevator.

Tokyu Stay Shinjuku Eastside has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 362 out of 537 reviews
Rating 8 - Good. 126 out of 537 reviews
Rating 6 - Okay. 28 out of 537 reviews
Rating 4 - Poor. 11 out of 537 reviews
Rating 2 - Terrible. 10 out of 537 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

rob

Disliked: Cleanliness, staff & service, property conditions & facilities
Just average
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it! The room was small but that was expected. The staff were wonderful and helpful! Will stay again but will stay in the Harajuku part of town. Great experience overall!
Stayed 7 nights in May 2025

10/10 Excellent

James

Stayed 4 nights in May 2025

6/10 Okay

Ada

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was nice and clean, good location close to lots of hot spots and restaurants. Only thing is I wish they would be more accommodating for early check-ins and improve the bedding - pillows weren’t very comfortable.
Stayed 7 nights in May 2025

10/10 Excellent

Anthony

Stayed 3 nights in May 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious rooms
Stayed 3 nights in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Only minutes walk to Shinjuku where it’s all at. Train stations super close , best location staff are super friendly. Very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for 3 star. Good room size for Tokyo. The hotel is right on a main street, and our room was at the front, so we experienced a lot of street noise at night. Apparently t is near two hospitals, and so ambulance sirens are particularly annoying (it seems that Tokyo ambulances have their siren on all the time when on a call); this is obviously not something the hotel can do anything about. Bath+shower combo – good water pressure and temperature. Buffet breakfast OK for the price, but only 3800 Yen ;-) Fridge small-middling size = useful but not huge. Aircon seems to have a bit of a mind of its own but mostly works. Staff very helpful with varying levels of English, such as booking taxi for us. Washing machine buttons in Japanese, and instructions in English not great – muddled through with help of Google Translate.
Stayed 4 nights in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable quiet. Had nice longer stay amenities such as in room washer dryer, small kitchen area with kettle refrigerator and a table / 2 chairs. Next to Higashi Shinjuku M for E F lines and close enough to M. Markets next door.
Stayed 4 nights in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location friendly quiet!

Great location friendly service Room was typical smaller 501 was located that the other room next could see into our room so we had to keep our shade down
Stayed 3 nights in May 2025

10/10 Excellent

Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel just outside the center of Shinjuku. Being slightly removed from the busiest areas meant it was quieter and less crowded with tourists, which we appreciated. It was still in a great location—within walking distance to many spots and just a short subway ride to all the main attractions. The room was clean and comfortable, and the breakfast each morning was a nice bonus. The only downside was that we weren’t able to get extra pillows when we asked, which was a bit inconvenient. Other than that, everything was great and we’d consider staying here again!
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property. The only thing was that the surrounding area was not our favorite. It is extremely convenient to get around, but there is a hospital around so you will hear a lot of ambulances nearby.
Stayed 6 nights in May 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and very helpful in assisting with taxi and other travel supports. Lovely laundry in the room available and easy access to the F and E metro lines and M line not far. Quiet room and comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Candace, Chino

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The staff was not very friendly. Stayed 3 nights and the only housecleaning available was for new towels and trash only. We needed more supplies in room - tissue and paper towels at least.
Stayed 3 nights in May 2025

2/10 Terrible

Joan

Stayed 5 nights in Apr 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yip Tung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was smooth, and the room was clean and comfortable. The hotel is within walking distance of Shinjuku Station about a 15-minute walk. Overall, I would recommend this hotel if you're looking to stay near Shinjuku and prefer a newer property.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelina

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Apr 2025

10/10 Excellent

sam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 4 day stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Do I get hotel receipts from the hotel or expedia?
Stayed 5 nights in Apr 2025