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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Interior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Midtown
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tokyu Stay Shinjuku

3-star hotel in Shinjuku
A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby.

Tokyu Stay Shinjuku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
This property will conduct drain pipe cleaning on April 7-9, 2025, from 9 AM-4:30 PM. During this time, inspectors will enter guestrooms for 15 minutes.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location. Hotel room was clean. Hotel staff were friendly.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Traveled with group
Liked: Staff & service
Pretty good location but the property is due for an update soon
Stayed 3 nights in Jan 2025

8/10 Good

John

Traveled with group
Good location but the property is due for an update
Stayed 4 nights in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rakai-Ariki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great just don’t choose the breakfast option which is served next door at a bar and terrible.
Stayed 1 night in Dec 2024

8/10 Good

Carys

Liked: Staff & service
It’s not the cleanest or fanciest place to stay, but you get what you pay for this is reasonably priced and it’s in the middle of all of the action. I would absolutely stay here again just so that I could be close to everything that I wanna be.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel and the washer/dryer is just amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tommy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place.

The hotel staff was fluent in English. The rooms were not too clean as there were definitely stains on the walls. Overall it wasn’t a bad place because of location. Will consider coming back here next time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tyng Tyng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Dec 2024

10/10 Excellent

Tyng Tyng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms. In room amenities like washer, kettle and microwave is a wonderful bonus
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Yuen Chin

Stayed 2 nights in Dec 2024

10/10 Excellent

Mark, Brandon

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid stat

Great location! Small room but I’ve seen smaller in Tokyo. Room had fridge, safe, and washer/dryer combo. The washer came in handy for a longer stay, and because smoking is still allowed in some bars and restaurants. Bathroom was surprisingly spacious, and clean. Quiet room. If you stay less than a week, room service includes only garbage pickup and new towels.
Stayed 6 nights in Nov 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Shinjuku. Near subway stations and lots of foods and bars nearby!
Stayed 9 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Georhanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 9 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuen Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit small
Stayed 1 night in Nov 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice on this trip. Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great walking area with numerous dining options.
Stayed 1 night in Nov 2024