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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Interior
Reception hall
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪2 min walk‬
  • Shinjuku Isetan
    ‪3 min walk‬
  • Omoide Yokocho
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is $131
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$159 total
includes taxes & fees
Mar 6 - Mar 7
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About this property

Tokyu Stay Shinjuku

3-star hotel in Shinjuku
A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby.

Tokyu Stay Shinjuku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice on this trip. Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great walking area with numerous dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Staff & service, room comfort
Great hotel in a fabulous position.
In line with many hotels in Japan the room was very compact but actually had everything you needed (apart from an iron) The bed was comfy, the shower was hot and powerful and they had a fabulous deep Japanese style bath. I did think at first it was odd having a washing machine in the room but actually it proved useful as I popped a few clothes in before we headed out and they were dry when we returned. Cut down my washing when I arrived home. The reception staff were very friendly and plenty of umbrellas to borrow, useful as we experienced a few wet days. The hotel itself was near to a host of gay bars and lots of little restaurants. My only criticism of the hotel that the bedroom walls could do with a bit of a refresh, there were quite a few marks/stains on the pale coloured walls
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 4 nights in Nov 2024

8/10 Good

Jessica

Traveled with partner
Liked: Staff & service, property conditions & facilities
The location of the hotel is great. 2 minutes walking to the nearest subway, lots of shopping and restaurants around and overall a nice vibe. The staff was ver nice The room was very small and the price for Shinjuku was fair.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wylie

Liked: Staff & service, amenities, property conditions & facilities
Very professional and friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Abiola

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location. Need to improve on cleanliness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, near metro and many nice place. Highly recommand
Stayed 5 nights in Oct 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, amenities
Will be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Sohrab, HENDERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property provides very nice rooms and accommodations at a good price. It is close to everything, including transportation. It is also very close to Shinjuku National Park. Everything about it is very satisfactory.
Stayed 9 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location great staff always lovely and helpful. Nice little room the only thing wrong was the aircon didn’t work . But we also didn’t complain about it either so it probably could’ve been fix it we did but only had 3 nights and still really enjoyed our stay. End of October great time to visit so convenient. Will recommend it to friends and family
Stayed 3 nights in Oct 2024

10/10 Excellent

JIONGHUA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, minutes walk to subway stations. Lots of places to visit and eat at this area. Staff is friendly. Room is pretty in this area. Will definitely consider next time staying at Shinjuku.
Stayed 3 nights in Oct 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my first time visiting Tokyo. Conveniently close to all the trains. Lots of restaurants, Izakayas and konbinis near by. Would definitely go here again. All the staff were incredibly polite and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Chris

Stayed 10 nights in Sep 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly close to shinjuku sanchome station. Take green line to other connecting trains.
Stayed 4 nights in Oct 2024

8/10 Good

Fabio

Stayed 17 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, modern hotel, room comfortable and clean, well located
Stayed 3 nights in Oct 2024

8/10 Good

Susanne, Kelowna

Clean very small room and bathroom Washer and Dryer in room Good for one - three days stay
Stayed 3 nights in Oct 2024

8/10 Good

Lui Hua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to shopping district in Shinjuku. Easily walkable to stores. Staff was helpful in helping get my luggage transported to Kyoto.
Stayed 4 nights in Oct 2024

8/10 Good

Sarah

Traveled with partner
Liked: Staff & service, amenities
I thought the property was in a great location close to Shinjuku station and felt very safe. It’s a lot less busy than out towards the Godzilla statue which is a nice break from the crowds. However the rooms are about the size of an interior cabin on a cruise ship (maybe even a bit smaller than that). The walls have a lot of marks on them making the interior look cheap, dirty and dated. However the actual room was clean. The bed was okay and overall for just a couple nights it did the trick. I do wish they would turn on the A/C before checking in because we walked into a tiny hot room and it felt overwhelming at first. Once we got the A/C turned up it was okay. There’s a 7/11 and a Starbucks about a 2 min walk away and it’s right across from a family mart for late night snacks and drinks. There’s vending machines inside the hotel lobby and water only costs about $1 and they have free coffee in the lobby. They also keep all amenities in the lobby by the elevator so if you need anything specific you can grab it on your way up. The staff are incredibly nice and they held our luggage for us all day before we checked in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Julia

Traveled with family
Liked: Staff & service, property conditions & facilities
It a convenient place to go any other places. Near underground, and many restro options if you walk 10min. We stayed 8 nights, only 1 day for whole room clean, other days only with minimum clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! This is our second time at this location and we love it. Great dinning all around, easy transportation and lively night life. We will be back again.
Stayed 9 nights in Oct 2024