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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Reception hall
Restaurant
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant
$165
Sep 18 - Sep 19

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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  • Air conditioning
  • Breakfast available
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4.5 out of 5, Wonderful, 3,827 reviews
Hotel Gracery Shinjuku

About this property

Tokyu Stay Shinjuku

3-star hotel in Shinjuku
A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby.

Tokyu Stay Shinjuku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

emily

Stayed 3 nights in May 2025

8/10 Good

Emma Rose

Liked: Cleanliness, property conditions & facilities
Not enough amenities in the lobby (skin care, bath products). The wall had stains and dirt. They don't clean your room everyday. Staff member didn't tell me about the coffee service. Amazing location. The basic amenities such as shampoo or conditioner in the room are high quality (re-fa products) The best bidet I've ever used. The washing machine takes a bit of time but works perfectly.
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great value. Superb location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Stayed 7 nights in May 2025

8/10 Good

Oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

George

Traveled with partner
Liked: Amenities
Friendly staff, washing machine in room.
Stayed 1 night in May 2025

10/10 Excellent

Ray Randolph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is the best. Close to subway, shopping and restaurants. Everything is walkable.
Stayed 2 nights in May 2025

10/10 Excellent

Bryan

Stayed 1 night in May 2025

10/10 Excellent

Matan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in May 2025

10/10 Excellent

Raymond, Mernda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Easy access to anywhere we wanted to go. Shinjuku station only 10 minutes away and another sub station 2 minutes away. The buffet breakfast was great too. Plenty of restaurants around and it gets busy at night but still felt very safe. Will definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Kalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing!
Stayed 3 nights in May 2025

10/10 Excellent

Sue Tat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, a block from subway, surrounded by many restaurants.
Stayed 5 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room for the standard rooms in Japan and amazing location.
Stayed 3 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely, surrounded by many food spots , quick walk to shopping areas and the staff nothing but courteous, will definitely keep in mind for my next trip.
Stayed 3 nights in May 2025

10/10 Excellent

Minh Trang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff
Stayed 4 nights in May 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. Just one block away from a subway station and few blocks away from Shinjuku station. The area is walkable with lots of restaurants and bars. There is one convenience store across the street. The staff were nice and helpful. The property was ok. Room was small with one side of the bed against the wall, but that was expected. Breakfast buffet was ok although it would be nice to have a little bit more options. Also because the place is actually a bar the atmosphere is kind of weird. We were in similar hotels in Osaka and Hiroshima and food was better there. Apart from that the overall experience was good.
Stayed 5 nights in May 2025

8/10 Good

zichu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are small otherwise very good
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect jumping off point for the Shinjuku area, very close to lots of restaurants, bars, shops and transport. Great breakfast in the restaurant next door.
Stayed 3 nights in May 2025

10/10 Excellent

Dennis, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel, nice facility, friendly management in a walkable pedestrian zone in the middle of the giant city. near subway and Shinjuku station, and glamorous shopping boulvevards
Stayed 3 nights in May 2025

6/10 Okay

Junko

Traveled with group
Liked: Cleanliness

Excellent location

Steps from the Shinjuku san-chrome subway stop, well located a block behind the Main Street behind Isetan department store. Lots to see, do, eat within a few blocks. Room was very small and impossible to open a clamshell suitcase except on the bed. Window looked out on a wall of pipes only a foot or so away from the window, making the room dark even in daylight. Step up into the bathroom was high, so be careful not to stub your toes getting up into bathroom at night. English communication depended on who was on duty; Japanese communication was good. Breakfast buffet next door at cafe.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable bed, great amenities. Amazing location.
Stayed 10 nights in May 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

The location of this hotel was perfect for the night life in Shinjuku. The bed was super comfy and the bath was deep. It was great to go back to after walking almost 10 miles a day! They have everything you need as well, so don’t worry about bringing too many toiletries! I will use it again!
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 4 day stay here! Super close to shinjuku-sanchome station (2 minute walk) and after taking the Narita express to the main Shinjuku station it was just an easy 10 minute walk to the hotel. Room was very clean and much more spacious than anticipated. We got the two single need room but they were pushed together like a king. Did a load of laundry while there, and used the clothing press with our wrinkled luggage clothes. We stayed over the weekend and it was very quiet! Fresh towels and PJs every day. Utilized the free coffee in the mornings as well. Overall a great area and great stay, absolutely would recommend.
Stayed 4 nights in May 2025