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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Enter the TOKYU STAY hotel through the glass door, where a staircase leads to an upper level.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Enjoy a diverse selection of international cuisine at our central buffet.
Check-in with ease at our reception area, featuring a convenient self-service kiosk and friendly staff.
Relax in the stylish lobby with comfortable seating areas and dining tables.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Tokyu Stay Shinjuku

3-star hotel in Shinjuku
A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby.

Tokyu Stay Shinjuku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1015 reviews
Rating 8 - Good. 281 out of 1015 reviews
Rating 6 - Okay. 57 out of 1015 reviews
Rating 4 - Poor. 17 out of 1015 reviews
Rating 2 - Terrible. 6 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Binh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, restaurants and train stations. They are all within 5 to 15 minutes walk.
Stayed 7 nights in Apr 2025

8/10 Good

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice discovery

Very comfortable accommodation and very convenient to everything in Shinjuku. Staff friendly, and the breakfast option was well worth it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

yong

Stayed 2 nights in Apr 2025

8/10 Good

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to get a room that’s large otherwise the one bed rooms (for two) are quite small. Hotel was excellent for our five night stay. We upgraded to a larger room on a high floor and were much happier. Rooms are clean and the showers are excellent. Nice having the washer dryer unit. Very convenient to exploring Tokyo! Loved the location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

JoAnna

Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Close to everything. Nice night life.
Stayed 10 nights in Oct 2023

10/10 Excellent

Sophia

Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Mitchell

Stayed 5 nights in Mar 2025

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be returning!

Great hotel in the centre of a very foodie district. Superb facilities. Excellent location.
Stayed 13 nights in Mar 2025

8/10 Good

Jan

Traveled with partner
Liked: Amenities
The property is located in a busy street full of restaurants. You can't hear any noise from the room. Shinjuku Sanchome station is about 1 min walk to C3 entrance and less than 10 mins walk to Shinjuku station. The room is descent size and can accommodate multiple luggage. Amenities are descent and the staff are helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Rooms!

The location is great! The hotel is great and having a washer and dryer in the room was amazing!
Stayed 5 nights in Mar 2025

8/10 Good

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but standard for Tokyo standards. Nothing stand out in the room. Area was great, it was a reasonable stay. Nice area for transport and dining, good for the budget
Stayed 5 nights in Mar 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 3 nights in Mar 2025

8/10 Good

Nirthana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic property with washing machine, microwave and kettle in room. Good transport links and food options nearby. Basic amenities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant and professional. Room good size for two people. Quiet, no noise from other rooms nor hallways. Bathroom very clean. Great shower and bidet! Location is excellent. Subways 30 second walk. Heating and air conditioning perfect and easy to use. Get simple operating instructions from lobby. Third year in a row staying here.
Stayed 5 nights in Mar 2025

10/10 Excellent

Muyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Tiny but very clean room. Extremely close to Shinjuku 2-chome and 3-chome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilles, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything at this hotel, although it is my first experience in Tokyo. The staff is amazing. I have extended my stay here twice - without checking out - simply adding extra days via two additional Expedia online reservations. That says it all ! Cheers Gilles Larivee (from Canada)
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025