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Ueno Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ueno Hotel

Interior entrance
New Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
View from property
Shower, free toiletries, hair dryer, slippers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    ‪7 min walk‬
  • Tokyo National Museum
    ‪9 min walk‬
  • Ameyoko Shopping District
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Queen Room, Non Smoking (12 sqm)

Queen Room, Non Smoking (12 sqm) | In-room safe, desk, soundproofing, iron/ironing board

Queen Room, Non Smoking (12 sqm)

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Non-Smoking

Double Room Non-Smoking | In-room safe, desk, soundproofing, iron/ironing board

Double Room Non-Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non-Smoking

Twin Room Non-Smoking | In-room safe, desk, soundproofing, iron/ironing board

Twin Room Non-Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for New Twin Room, Non Smoking

New Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

New Twin Room, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single

  • Sleeps 1

Twin

  • Sleeps 2

Semi-double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Double

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for New Twin Room

In-room safe, desk, soundproofing, iron/ironing board

New Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

APA Hotel Ueno Ekimae

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1006)
The price is $101
per night
$122 total
includes taxes & fees
Feb 9 - Feb 10
APA Hotel Ueno Ekimae

About this property

Ueno Hotel

3-star hotel in Ueno
This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Ueno Hotel offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Ueno Hotel features a vending machine, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Tokyo hotel also offers a front-desk safe and an elevator.

Ueno Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Ueno Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 1002 reviews" "
Rating 8 - Good. 442 out of 1002 reviews" "
Rating 6 - Okay. 187 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
Old-school
This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags
Stayed 5 nights in Oct 2024

10/10 Excellent

Bo rum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was very close to Ueno Station and was convenient for traveling. The room was clean and perfect for two people. The staff spoke a bit of english to make the check in process easier. We appreciated them watching our luggage in the case of early arrival. I would recommend!
Stayed 4 nights in Oct 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Need more room. Too comfined. Shower room was good. Lots of plug ins.
Stayed 2 nights in Oct 2024

6/10 Okay

Cassandra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was clean but was raining outside and the centre floors are open to the rain. Felt like we were entering our unit from outside. Room was dark as only window was by the bathroom. Decent size unit however. Staff were very friendly and helpful.
Stayed 1 night in Oct 2024

2/10 Terrible

Marian

Traveled with family
Disliked: Cleanliness
Check in was draining.. They have room ready but they declined to Check me in before 3pm.. Despite my Gold rewards which allows me early check in
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall a nice stay,hopefully they can provide electric water heater in each room and coffee
Stayed 4 nights in Oct 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Wioletta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Yanfeng

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Very outdated and low quality amenities and furniture.
Stayed 2 nights in Sep 2024

2/10 Terrible

JOSEPHINE

Disliked: Cleanliness, property conditions & facilities
Mistakenly booked this hotel for another hotel and was a huge mistake. Stayed for 1 night. Room is run down. Smelt cigarette smoke. Used water bottle still on top of the desk/ tv counter. Room feels unclean. Bedsheet underneath duvet had some men's hair on it. (I have long hair) I slept on top of duvet instead. Too tired to go down again and complain. Will never go near this hotel ever again. I am disgusted.
Stayed 1 night in Sep 2024

8/10 Good

Jodi

Liked: Staff & service, amenities, property conditions & facilities
Decent place to stay! Very close to Ueno park so there’s a lot to do. The staff was friendly and knew English, I had to arrive rather late to my booking but they were kind and ran through everything I needed to know, they also leave a complimentary water in the room and that was nice! Shower floor was kinda not the cleanest as there were some hairs in it on arrival, the bed backboard had a few small stains on it and the wall the bed was pushed against had some streaks. Otherwise the accommodations were well priced and convenient! I got a room with a single double bed and when the listing says it’s small it’s SMALL! Haha enough for a single suitcase at the foot of the bed, thankfully I was solo at the time but if you’re sharing with a friend it’ll be a real squeeze!
Stayed 2 nights in Sep 2024

4/10 Poor

Felicitos, Kissimmee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First room we got was very small and inconvenient.We had to move to another room and pay extra $120 for extra room space. No cleaning of the room during our stay
Stayed 6 nights in Sep 2024

8/10 Good

Hien

Stayed 3 nights in Aug 2024

6/10 Okay

Pete, Sandy

Traveled with partner
Small room.
Stayed 1 night in Aug 2024

2/10 Terrible

Chi Hui

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Payment is more expensive, but conditions are not good, room is too small and not very comfortable and clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Salman

Stayed 5 nights in Sep 2024

6/10 Okay

Glenn

Liked: Cleanliness
The rooms are even smaller than shown on the website. There is no chair for the desk. If you sit on the bed to use the little desk, your knees will be hitting the wall. There is no storage. You live out of your suitcase and that takes up much needed space. The bathroom is nice. The breakfast is cheap but you are better off going to Lawson’s.
Stayed 8 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Ho Barry, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Drinking water (cold and hot) is always available at the lobby. Safe entry to the hotelafter midnight. Friendly and responsible staff.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great staff!
Great staff and pretty clean room. Room small as expected in Japan. Hotel was a bit further from the hotel than I thought. Close to iriya exit but a bit far from the other side of the station where everything is. Pretty close to asakusa too. Free water in room and drinks downstairs. Overall good stay!
Stayed 5 nights in Aug 2024