This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Ueno Hotel offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Ueno Hotel features a vending machine, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Tokyo hotel also offers a front-desk safe and an elevator.
Ueno Hotel is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessibility
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
TV
Food and drink
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately JPY 1000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo
Ueno Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
I stayed in an 2 queen bed type room with its own private outside tub. I absolutely liked the room. I would've loved to see some black out curtains available. Mornings were very bright. Difficult to sleep in with the rooms brightness level without curtains.
I thought it was odd that they was two seperate buildings, yet it wasn't a deal breaker. I enjoyed staying here. Be warned that the street is very noisy at night and even though the area looks like if it's not safe to walk around at night, its very safe. Many women on the street at night. Idk about the area being family friendly after dark with all the bars and womenon the street. In tbe opinion of 2 single guys, we absolutely loved the convenience of having a variety of bars, food, outside markets, convenience stores, and transportation options so close by. I would stay here again.
Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Cody
Stayed 3 nights in Mar 2025
8/10 Good
Shankar
Traveled with partner
Mar 18, 2025
Liked: Cleanliness, staff & service, amenities
Very small rooms. No bedside plugs.
Good location. Staff friendly and courteous.
Rooms near good housekeeping.
Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Elisha
Stayed 1 night in Jan 2025
6/10 Okay
Verified traveler
Traveled with family and small children
Jan 16, 2025
Liked: Staff & service
Very very small rooms. If you are travelling with more than just one check-in luggage, don’t expect to be able to fit in unless you choose the bigger size rooms which will be next to the lifts where they will be very noisy.