Ueno Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Ueno Hotel

Interior entrance
New Twin Room, Non Smoking | 1 bedroom, in-room safe, desk, soundproofing
Lobby
Exterior
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    ‪6 min walk‬
  • Sensoji Temple
    ‪17 min walk‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

Queen Room, Non Smoking (12 sqm)

7.6 out of 10
Good
(4 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room Non-Smoking

7.8 out of 10
Good
(26 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

New Twin Room, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single

  • Sleeps 1

Twin

  • Sleeps 2

Semi-double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Double

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Similar properties

About this property

Ueno Hotel

3-star hotel in Ueno
This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Ueno Hotel offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Ueno Hotel features a vending machine, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Tokyo hotel also offers a front-desk safe and an elevator.

Ueno Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Ueno Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 435 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025

6/10 Okay

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tiny room but likely typical for Tokyo.
Stayed 5 nights in Apr 2025

8/10 Good

Lihua

Stayed 4 nights in Mar 2025

8/10 Good

Shiu Kit

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and prime location!

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
Stayed 8 nights in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
clean and cozy and cheap!
Stayed 9 nights in Mar 2025

10/10 Excellent

Pablo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in an 2 queen bed type room with its own private outside tub. I absolutely liked the room. I would've loved to see some black out curtains available. Mornings were very bright. Difficult to sleep in with the rooms brightness level without curtains. I thought it was odd that they was two seperate buildings, yet it wasn't a deal breaker. I enjoyed staying here. Be warned that the street is very noisy at night and even though the area looks like if it's not safe to walk around at night, its very safe. Many women on the street at night. Idk about the area being family friendly after dark with all the bars and womenon the street. In tbe opinion of 2 single guys, we absolutely loved the convenience of having a variety of bars, food, outside markets, convenience stores, and transportation options so close by. I would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Cody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Stayed 3 nights in Mar 2025

8/10 Good

Shankar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very small rooms. No bedside plugs. Good location. Staff friendly and courteous. Rooms near good housekeeping.
Stayed 7 nights in Mar 2025

4/10 Poor

Raymond

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Staff wasn’t so helpful
Stayed 4 nights in Feb 2025

10/10 Excellent

sloane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
Stayed 1 night in Mar 2025

8/10 Good

YI-SHENG, Emeryville

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Floor is dusty and the room space is very tight; otherwise, good for its price.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Staff & service
Disliked: Property conditions & facilities
C
Stayed 2 nights in Feb 2025

8/10 Good

Graeme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mason

Stayed 2 nights in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, great for tourists, located near many resturuants and attractions. Would highly recommend
Stayed 8 nights in Jan 2025

10/10 Excellent

Elisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Very very small rooms. If you are travelling with more than just one check-in luggage, don’t expect to be able to fit in unless you choose the bigger size rooms which will be next to the lifts where they will be very noisy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Friendly staff, quick check in and great showers. Everything needed after a long flight to Tokyo!
Stayed 1 night in Jan 2025

10/10 Excellent

Supakit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not far from Ueno station, convenience to connect to subway, JR and skyliner.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sebastian

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable stay in Ueno

Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Emin, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Claudio

Traveled with family
good

10/10 Excellent

Jonathan andres

Stayed 7 nights in Nov 2024