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Ueno Terminal Hotel

3.5 star property

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Photo gallery for Ueno Terminal Hotel

Lobby
Japanese Western Room 7th floor, 2 Bed, Futon from 3rd person(go up the stairs from 6th floor) | Down comforters, desk, blackout drapes, free WiFi
Restaurant
Reception
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
2-21-10 Higashi Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Ameyoko Shopping District
    ‪6 min walk‬
  • Ueno Park
    ‪7 min walk‬
  • Ueno Zoo
    ‪9 min walk‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Japanese Western Room 7th floor, 2 Bed, Futon from 3rd person(go up the stairs from 6th floor)

Japanese Western Room 7th floor, 2 Bed, Futon from 3rd person(go up the stairs from 6th floor) | Down comforters, desk, blackout drapes, free WiFi

Japanese Western Room 7th floor, 2 Bed, Futon from 3rd person(go up the stairs from 6th floor)

  • Sleeps 10
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Down comforters, desk, blackout drapes, free WiFi

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room, 1 Twin Bed

Down comforters, desk, blackout drapes, free WiFi

Basic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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Property entrance

Hotel Guest1 Ueno Ekimae

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, (604)
The price is $165
per night
$181 total
includes taxes & fees
Mar 7 - Mar 8
Hotel Guest1 Ueno Ekimae

About this property

Ueno Terminal Hotel

3.5-star hotel in Taito
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Weekly housekeeping is available.
Ueno Terminal Hotel offers 73 accommodations with slippers and complimentary toiletries. Beds feature down comforters. 20-inch LCD televisions come with digital channels. Bathrooms include showers, bidets, and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided weekly.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, dry cleaning/laundry services, and room service (during limited hours).

Ueno Terminal Hotel has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Ueno Terminal Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ueno Terminal
Ueno Terminal Hotel
Ueno Terminal Hotel Tokyo, Japan
Ueno Terminal Hotel Tokyo
Ueno Terminal Tokyo
Ueno Terminal Hotel Hotel
Ueno Terminal Hotel Tokyo
Ueno Terminal Hotel Hotel Tokyo

Ueno Terminal Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 101 out of 657 reviews
Rating 8 - Good. 280 out of 657 reviews
Rating 6 - Okay. 213 out of 657 reviews
Rating 4 - Poor. 41 out of 657 reviews
Rating 2 - Terrible. 22 out of 657 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Atsushi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so understanding and amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great accomodation for the price. Staff very friendly and helpful. Our son broke his phone and they went the extra mile to walk us to a repair shop.
Stayed 2 nights in Feb 2024

6/10 Okay

Thanh Son

Stayed 1 night in Nov 2023

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Convenient, close to Ueno train station and Ueno park. Decor is outdated.
Stayed 1 night in Jul 2023

8/10 Good

Uwe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2023

4/10 Poor

qwertyui

Disliked: Amenities, property conditions & facilities
stinky smoking rooms and corridor. bad ventilation. bad soundproof.
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Nutapon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Will

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, clean nice rooms and comfortable beds.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ueno station. Easy access. Great Japanese breakfast.
Stayed 2 nights in Aug 2019

8/10 Good

Ingrid-Kristine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Was just her because I forgot my keys in my home country, it served it’s purpose for the price I think.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located close to Ueno train. The staff were friendly. The room was reasonably clean, although the carpet was a bit tired and stained. I think they should instal new carpet in the rooms, maybe like the carpet in the hallway. I also recommend they change the floral wallpaper in the rooms to freshen them up and make the walls look stylish (maybe not a floral pattern). They shoul also vacuum under the bed.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I chose the Japanese style breakfast that was so great. It made this hotel worth to stay. Location was what they described, walking distance from JR Ueno station.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service desk people were very helpful. The room was more than enough for the family of five. Breakfast was the best, taste good and healthy, and the staff in the restaurant was very friendly. The location is accessible to everything we needed, train, restaurant, convenient stores etc. I was really happy with my stay in this hotel and will be booking with them again in the future.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It could be better if they have ramp slope at entrance.
Stayed 1 night in Mar 2019

6/10 Okay

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is located to very near to the station, however, very difficult to find.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Steve

Very pleasant, clean, reasonably priced and convenient.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
By the Ueno station
nothing good except the location
Stayed 1 night in Jul 2018

6/10 Okay

Tim, Victoria

Liked: Cleanliness, staff & service
Reasonable hotel, good location
Very close to Ueno Station; quiet area, comfortable but small room. Good staff; quite a good hotel, overall.
Stayed 9 nights in Jun 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2018